1. Electronic Commerce
E-Commerce

2. INTRODUCTION
What is E-Commerce?

3.  Electronic commerce, commonly known as e-
commerce, is a type of industry where buying
and selling of product or service is conducted
over electronic systems such as the Internet
and other computer networks.
 It was invented by Michael Aldrich in 1979.

4. E-Commerce is based on following
technologies:
 Mobile Commerce
 Electronic Funds Transfer (EFT)
 Supply Chain Management
 Internet Marketing
 Online Transaction Processing
 Electronic Data Interchange (EDI)
 Inventory Management Systems
 Automated Data Collection Systems

5. E-Commerce can be divided into:
 E-tailing or “virtual storefronts”
 Electronic Data Interchange (EDI)
 E-mail and fax and their use as media for reaching
prospective and established customers
 Business-to-business buying and selling
 The security of business transactions

6. Types of E-Commerce

7.  business-to-business (B2B)
 business-to-consumer (B2C)
 business-to-government (B2G)
 consumer-to-consumer (C2C)
 mobile commerce (m-commerce).

8. Business-to-consumer:
E-Commerce, in which organizations provide
information online to customers, who can in turn
place orders and make payments via the internet.
 It allows customers to make enquiries about
products, place orders, pay accounts, and obtain
service support via the Internet.
 It is the second largest and the earliest form of e-
commerce.
 Eg., Amazon.com, Flipkart.com, Ebay.in

9. Business-to-business:
 It comprises the major (80%) of electronic
transactions, involving the supply chain between
organizations and their
distributors, resellers, suppliers and other
partners.
 Efficient management of the supply chain can cut
costs, increase profits, improve
relationships with customers and suppliers, and
gain competitive advantage.

10. Consumer-to-consumer:
 in which individuals sell products or services
directly to other individuals.
 Auctions are the most popular method of
conducting business between individuals over the
Internet.
 Other C2C activities include classified
advertising, selling of personal services such as
astrology and medical advice, and the exchange of
files especially music and computer games.

11. Business-to-government:
 It is generally defined as commerce between
companies and the public sector. i.e for public
procurement, licensing procedures, and other
government-related operations.
M-Commerce:
Commerce through wireless technology such as
cellular telephones and PDAs. Japan is seen as a
global leader in m-commerce.

14. ADVANTAGES
E-Commerce

15.  Overcome Geographical Limitations
 Gain New Customers With Search Engine Visibility
 Lower Costs
 Locate the Product Quicker
 Eliminate Travel Time and Cost
 Provide Comparison Shopping
 Enable Deals, Bargains, Coupons, and Group
Buying
 Provide Abundant Information
 Remain Open All the Time

16. DISADVANTAGES
E-Commerce

17.  Ecommerce Lacks That Personal Touch
 Ecommerce Delays Goods
 Many Goods Cannot Be Purchased Online
 Ecommerce Does Not Allow You to Experience the
Product Before Purchase
 Anyone Can Set Up an Ecommerce Website
 Security

18. APPLICATIONS
E-Commerce

19.  Document automation in supply chain and logistics
 Domestic and international payment systems
 Enterprise content management
 Group buying
 Automated online assistants
 Instant messaging
 Newsgroups
 Online shopping and order tracking
 Online banking
 Teleconferencing
 Electronic tickets

20. How E-Commerce Works?

21.  A Product or Service Needs to Be Sold
 There Should Be a Mechanism to Accept Orders
 We Need a Payment Mechanism
 The Product Needs to Be Delivered
 Customers Need to Be Serviced
 Reverse Logistics Need to Be Managed

22. E-Commerce: Some Facts

27. THANK YOU!

28. Presentation Created by HARSHIT
Presented altogether by:
Harshit Gupta
Sharib
Sakshi Mateer
Shikha Pandey
Prabhu
Divyanshu