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Al-Qassim University
     College of engineering

 General Engineering Department

   GE 402 Project Management




Stress Management



             Author: Dr. Tomas U. Ganiron Jr   12/20/2010   1
Definitions of Stress

Stress as a Stimulus (stressors)
Stress as a Response (feeling stressed)
Stress as a Person-Situation Transaction




                                                                 1
                  Author: Dr. Tomas U. Ganiron Jr   12/20/2010       2
A Transactional Definition of
Stress
  Stress is a particular relationship or
  transaction between a person and the
  environment that is appraised by the
  person as taxing or exceeding his/her
  resources and/or endangering his/her well
  being, (Lazarus and Folkman)




                      Author: Dr. Tomas U. Ganiron Jr   12/20/2010   3
Three Types of Appraisals

 Primary
   What is the nature of the stressor?
 Secondary
   What kinds of resources do I posses to cope with this
    stressor?
 Reappraisal
   Reassessment of situational given additional
    information and/or secondary appraisal



                              Author: Dr. Tomas U. Ganiron Jr   12/20/2010   4
Situational Factors Affecting
Stress
 Predictability
   Event Uncertainty
 Ambiguity
 Novelty
 Imminence
 Controllability




                        Author: Dr. Tomas U. Ganiron Jr   12/20/2010   5
Personal Factors Affecting
Stress
 Motives, Goals, & Values
 Beliefs
   Personal Control Beliefs
   Existential Beliefs
 Personality Factors: Hardiness
 Coping Skills




                               Author: Dr. Tomas U. Ganiron Jr   12/20/2010   6
The Three Cs of Hardiness

 Challenge
 Commitment
 Control




                Author: Dr. Tomas U. Ganiron Jr   12/20/2010   7
Stages of Coping

 Anticipatory
 Impact
 Post Impact




                   Author: Dr. Tomas U. Ganiron Jr   12/20/2010   8
Types of Coping

 Problem-Focused Coping
 Emotion-Focused Coping
 Seeking Social Support




                           Author: Dr. Tomas U. Ganiron Jr   12/20/2010   9
Possible Coping Resources

 Physical Resources
 Beliefs
 Problem -Solving Skills
 Social Support
 Social Skills
 Material Resources




                            Author: Dr. Tomas U. Ganiron Jr   12/20/2010   10
Characteristics of Effective
       Coping
 People with effective coping skills have
   complex repertoires (good variety) that are
   flexibly applied and
   readily generalizable to different situations.




                               Author: Dr. Tomas U. Ganiron Jr   12/20/2010   11
Benson’s Relaxation Response

 Repetition of a word, phrase, mantra, prayer, or
  muscular activity
 Passive disregard towards thoughts that will
  arise
 Helpful to do in a quiet place and in a
  comfortable position




                           Author: Dr. Tomas U. Ganiron Jr   12/20/2010   12
Other Useful Relaxation
Techniques
 Smile when you feel tense
 Have fun and enjoy pressure-filled and adverse
  situations
 Intentionally set up stressful situations
 Slow down and take your time
 Stay focused on the present
 Create and stick to a plan



                            Author: Dr. Tomas U. Ganiron Jr   12/20/2010   13
Cognitive Distortions

 All-or-Nothing Thinking
 Overgeneralization
 Mental Filter
 Disqualifying the Positive
 Jumping to Conclusions
   Mind Reading
   Fortune Teller Error




                            Author: Dr. Tomas U. Ganiron Jr   12/20/2010   14
Cognitive Distortions
     (Continued)
 Magnification & Minimization
 Emotional Reasoning
 Should Statements
 Labeling & Mislabeling
 Personalization
 Depressogenic Attribution Pattern
 Negative Cognitive Triad


                             Author: Dr. Tomas U. Ganiron Jr   12/20/2010   15
The A-B-Cs (or A-C-Bs) of
Emotion
    A – Activating Event
    C – Emotional Consequences
        Emotional reaction, presumably caused by irrational
         thinking
    B – Beliefs
        Usually irrational if dealing with negative emotions




                            Author: Dr. Tomas U. Ganiron Jr   12/20/2010   16
Ellis’ Core Irrational Belief

 It is awful, terrible, and catastrophic when things
  are not the way that I demand that they be.




                            Author: Dr. Tomas U. Ganiron Jr   12/20/2010   17
Other Common Irrational
Thoughts
 It’s a dire necessity for an adult to be loved by
    everyone for everything he or she does.
   One should be thoroughly competent, successful,
    and achieving in all possible respects.
   Certain people are wicked and villainous when they
    do not behave as I demand they should, and for this,
    they should be punished.
   If something is threatening, I should be terribly
    upset about it.
   Musts and Shoulds

                              Author: Dr. Tomas U. Ganiron Jr   12/20/2010   18
Possible Stress Reducing
Thoughts
 I may not like this situation, but I can certainly stand
  it.
 Unfortunately, people don’t always behave the way
  I want them to. That’s the way it goes - no use
  getting upset.
 I don’t have to be perfect. I can make mistakes too.
  I don’t have to please everybody.
 Life is too short to let things like this make me
  miserable.

                              Author: Dr. Tomas U. Ganiron Jr   12/20/2010   19
Analyzing Thoughts and
Feelings
(see Smith pages 68-69)
  Activating Event
    What happened? Describe the event.
 Emotional Consequences
    How did you feel when the event occurred?
    What was your emotional response?
 Beliefs
    What were you thinking? What were you telling yourself?
     Was any of this irrational?
 Dispute
    Counter what you told yourself. What is a more
     productive thing to think?


                                   Author: Dr. Tomas U. Ganiron Jr   12/20/2010   20
Self-Instructional Training:
Anticipatory Stage
 This will be frustrating. Just plan on how you
  can keep your cool and deal with it without
  blowing up.
 No negative self-statements. Just think and
  plan rationally




                           Author: Dr. Tomas U. Ganiron Jr   12/20/2010   21
Self-Instructional Training:
Impact Stage
 One step at a time. You can handle this. Just
  relax and think clearly.
 Keep your cool. No need to loose your tempter.
  Relax.




                           Author: Dr. Tomas U. Ganiron Jr   12/20/2010   22
Self-Instructional Training:
Post-Impact Stage
 Those damn ideas. They’re the problem. When
  you control them, you control your anger.
 Go back over what you did. What worked and
  what can be done better next time?
 Way to go! It’s getting better every time. You’re
  controlling the anger instead of it controlling
  you.



                           Author: Dr. Tomas U. Ganiron Jr   12/20/2010   23
Burnout Defined

 The psychological, emotional, and sometimes
  physical withdrawal from an activity in response
  to excessive stress or dissatisfaction.




                          Author: Dr. Tomas U. Ganiron Jr   12/20/2010   24
Symptoms of Burnout

 Low motivation or                        Lowered self-esteem
    energy                                 Negative affect
   Concentration                          Mood changes/swings
    problems                               Substance abuse
   Lack of caring
                                           Changes in values
   Disturbed sleep
                                           Emotional isolation
   Physical and/or mental                 Increased Anxiety
    exhaustion
                                           Impaired performance


                             Author: Dr. Tomas U. Ganiron Jr   12/20/2010   25
Personal Factors Contributing
to Burnout
 Extreme dedication to work or profession
 High trait anxiety
 Perfectionistic or unrealistic goals
 Type A personality
 Too flexible or rigid in coping skills
 Non-discriminating locus of control
 Feeling isolated and lonely


                             Author: Dr. Tomas U. Ganiron Jr   12/20/2010   26
Coping with Burnout: The
Process
    Awareness of the Problem
    Taking Responsibility for Changing the situation
     and/or Yourself
    Discriminating the Changeable from the
     Unchangeable
    Developing New Strategies and Coping Skills




                        Author: Dr. Tomas U. Ganiron Jr   12/20/2010   27
Coping With Burnout:
Specific Recommendations
 Examining Coping Patterns
 Goal-Setting and Clarifying Priorities
 Acknowledging Vulnerabilities
 Compartmentalizing Work and Non-work
 Decompression Time/Time Off
 Maintaining Physical Fitness
 Building Social Support


                            Author: Dr. Tomas U. Ganiron Jr   12/20/2010   28
Coping With Burnout:
Specific Recommendations
 Challenging/Changing Maladaptive Attitudes
  and Beliefs
 Using Burnout to Promote Personal Growth
 Learn Mental Coping Skills
 Choose to Have Fun




                         Author: Dr. Tomas U. Ganiron Jr   12/20/2010   29
 THE END




            Author: Dr. Tomas U. Ganiron Jr   12/20/2010   30

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Stress Management

  • 1. Al-Qassim University College of engineering General Engineering Department GE 402 Project Management Stress Management Author: Dr. Tomas U. Ganiron Jr 12/20/2010 1
  • 2. Definitions of Stress Stress as a Stimulus (stressors) Stress as a Response (feeling stressed) Stress as a Person-Situation Transaction 1 Author: Dr. Tomas U. Ganiron Jr 12/20/2010 2
  • 3. A Transactional Definition of Stress Stress is a particular relationship or transaction between a person and the environment that is appraised by the person as taxing or exceeding his/her resources and/or endangering his/her well being, (Lazarus and Folkman) Author: Dr. Tomas U. Ganiron Jr 12/20/2010 3
  • 4. Three Types of Appraisals  Primary  What is the nature of the stressor?  Secondary  What kinds of resources do I posses to cope with this stressor?  Reappraisal  Reassessment of situational given additional information and/or secondary appraisal Author: Dr. Tomas U. Ganiron Jr 12/20/2010 4
  • 5. Situational Factors Affecting Stress  Predictability  Event Uncertainty  Ambiguity  Novelty  Imminence  Controllability Author: Dr. Tomas U. Ganiron Jr 12/20/2010 5
  • 6. Personal Factors Affecting Stress  Motives, Goals, & Values  Beliefs  Personal Control Beliefs  Existential Beliefs  Personality Factors: Hardiness  Coping Skills Author: Dr. Tomas U. Ganiron Jr 12/20/2010 6
  • 7. The Three Cs of Hardiness  Challenge  Commitment  Control Author: Dr. Tomas U. Ganiron Jr 12/20/2010 7
  • 8. Stages of Coping  Anticipatory  Impact  Post Impact Author: Dr. Tomas U. Ganiron Jr 12/20/2010 8
  • 9. Types of Coping  Problem-Focused Coping  Emotion-Focused Coping  Seeking Social Support Author: Dr. Tomas U. Ganiron Jr 12/20/2010 9
  • 10. Possible Coping Resources  Physical Resources  Beliefs  Problem -Solving Skills  Social Support  Social Skills  Material Resources Author: Dr. Tomas U. Ganiron Jr 12/20/2010 10
  • 11. Characteristics of Effective Coping  People with effective coping skills have  complex repertoires (good variety) that are  flexibly applied and  readily generalizable to different situations. Author: Dr. Tomas U. Ganiron Jr 12/20/2010 11
  • 12. Benson’s Relaxation Response  Repetition of a word, phrase, mantra, prayer, or muscular activity  Passive disregard towards thoughts that will arise  Helpful to do in a quiet place and in a comfortable position Author: Dr. Tomas U. Ganiron Jr 12/20/2010 12
  • 13. Other Useful Relaxation Techniques  Smile when you feel tense  Have fun and enjoy pressure-filled and adverse situations  Intentionally set up stressful situations  Slow down and take your time  Stay focused on the present  Create and stick to a plan Author: Dr. Tomas U. Ganiron Jr 12/20/2010 13
  • 14. Cognitive Distortions  All-or-Nothing Thinking  Overgeneralization  Mental Filter  Disqualifying the Positive  Jumping to Conclusions  Mind Reading  Fortune Teller Error Author: Dr. Tomas U. Ganiron Jr 12/20/2010 14
  • 15. Cognitive Distortions (Continued)  Magnification & Minimization  Emotional Reasoning  Should Statements  Labeling & Mislabeling  Personalization  Depressogenic Attribution Pattern  Negative Cognitive Triad Author: Dr. Tomas U. Ganiron Jr 12/20/2010 15
  • 16. The A-B-Cs (or A-C-Bs) of Emotion  A – Activating Event  C – Emotional Consequences  Emotional reaction, presumably caused by irrational thinking  B – Beliefs  Usually irrational if dealing with negative emotions Author: Dr. Tomas U. Ganiron Jr 12/20/2010 16
  • 17. Ellis’ Core Irrational Belief  It is awful, terrible, and catastrophic when things are not the way that I demand that they be. Author: Dr. Tomas U. Ganiron Jr 12/20/2010 17
  • 18. Other Common Irrational Thoughts  It’s a dire necessity for an adult to be loved by everyone for everything he or she does.  One should be thoroughly competent, successful, and achieving in all possible respects.  Certain people are wicked and villainous when they do not behave as I demand they should, and for this, they should be punished.  If something is threatening, I should be terribly upset about it.  Musts and Shoulds Author: Dr. Tomas U. Ganiron Jr 12/20/2010 18
  • 19. Possible Stress Reducing Thoughts  I may not like this situation, but I can certainly stand it.  Unfortunately, people don’t always behave the way I want them to. That’s the way it goes - no use getting upset.  I don’t have to be perfect. I can make mistakes too. I don’t have to please everybody.  Life is too short to let things like this make me miserable. Author: Dr. Tomas U. Ganiron Jr 12/20/2010 19
  • 20. Analyzing Thoughts and Feelings (see Smith pages 68-69)  Activating Event  What happened? Describe the event.  Emotional Consequences  How did you feel when the event occurred?  What was your emotional response?  Beliefs  What were you thinking? What were you telling yourself? Was any of this irrational?  Dispute  Counter what you told yourself. What is a more productive thing to think? Author: Dr. Tomas U. Ganiron Jr 12/20/2010 20
  • 21. Self-Instructional Training: Anticipatory Stage  This will be frustrating. Just plan on how you can keep your cool and deal with it without blowing up.  No negative self-statements. Just think and plan rationally Author: Dr. Tomas U. Ganiron Jr 12/20/2010 21
  • 22. Self-Instructional Training: Impact Stage  One step at a time. You can handle this. Just relax and think clearly.  Keep your cool. No need to loose your tempter. Relax. Author: Dr. Tomas U. Ganiron Jr 12/20/2010 22
  • 23. Self-Instructional Training: Post-Impact Stage  Those damn ideas. They’re the problem. When you control them, you control your anger.  Go back over what you did. What worked and what can be done better next time?  Way to go! It’s getting better every time. You’re controlling the anger instead of it controlling you. Author: Dr. Tomas U. Ganiron Jr 12/20/2010 23
  • 24. Burnout Defined  The psychological, emotional, and sometimes physical withdrawal from an activity in response to excessive stress or dissatisfaction. Author: Dr. Tomas U. Ganiron Jr 12/20/2010 24
  • 25. Symptoms of Burnout  Low motivation or  Lowered self-esteem energy  Negative affect  Concentration  Mood changes/swings problems  Substance abuse  Lack of caring  Changes in values  Disturbed sleep  Emotional isolation  Physical and/or mental  Increased Anxiety exhaustion  Impaired performance Author: Dr. Tomas U. Ganiron Jr 12/20/2010 25
  • 26. Personal Factors Contributing to Burnout  Extreme dedication to work or profession  High trait anxiety  Perfectionistic or unrealistic goals  Type A personality  Too flexible or rigid in coping skills  Non-discriminating locus of control  Feeling isolated and lonely Author: Dr. Tomas U. Ganiron Jr 12/20/2010 26
  • 27. Coping with Burnout: The Process  Awareness of the Problem  Taking Responsibility for Changing the situation and/or Yourself  Discriminating the Changeable from the Unchangeable  Developing New Strategies and Coping Skills Author: Dr. Tomas U. Ganiron Jr 12/20/2010 27
  • 28. Coping With Burnout: Specific Recommendations  Examining Coping Patterns  Goal-Setting and Clarifying Priorities  Acknowledging Vulnerabilities  Compartmentalizing Work and Non-work  Decompression Time/Time Off  Maintaining Physical Fitness  Building Social Support Author: Dr. Tomas U. Ganiron Jr 12/20/2010 28
  • 29. Coping With Burnout: Specific Recommendations  Challenging/Changing Maladaptive Attitudes and Beliefs  Using Burnout to Promote Personal Growth  Learn Mental Coping Skills  Choose to Have Fun Author: Dr. Tomas U. Ganiron Jr 12/20/2010 29
  • 30.  THE END Author: Dr. Tomas U. Ganiron Jr 12/20/2010 30