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Digital
PB+J
The tasty treat of
Email Marketing and Social Media

Katie Laird // katiel@blinds.com
Tweet me: @happykatie // @BlindsDotCom
Experimentation without
fear of failure
We go together like…
Email

Social
Email + Social =
• Grow your email list
(‘Sneak peek deals – subscribe today!’)

• Extend your reach
(‘Like this? Win big when you share!’)

• Identify key influencers
(Who shares the most + how? = new segment)

• Take advantage of multi-platforms
(Options are good for both of you!)
Connect the dots
d

My advice:
Host content parties
My advice:
Be an avid consumer (of emails)
My advice:

Know enough to be dangerous!
My advice:
ASK your employees + customers
My advice:
Re-purpose content as much as possible
Blog > Email > Blog
Re-purpose your graphics
Halloween edition

Re-purpose your graphics
3rd party validation
Share most popular
cross channel content
•
•
•
•
•
•

Most re-pinned on Pinterest
You Tweeted it…
YouTube rundown
Highest ranked product
Funniest FB comment
Coolest Houzz Ideabook
Where can you ask for a Subscribe?

http://www.socialmediaexaminer.com/9-ways-to-integrate-email-and-social-media-marketing/
Subject line inspiration?
• What works on social?
• Timely, witty, funny
• Story works best
for Blinds.com
• Facebook posts!
Free stuff works
A cross-channel list growth campaign
‘Entice + Engage’ campaign

$5000, baby!!!
What were aiming for?
GOAL:
7,000 new subscribers
>> stretch goal: 10,000 new subscribers
Cross promotion matters
Onsite promotion
Subscribers to FB fans
Other contest promotion
Email time!
• 2 emails sent to contest list
• Memorial Day:
• 7x the revenue
• 3x the open rate
• 4th of July:
• 6x the revenue
• 3x the open rate
How did it go?
• 13,660 new subscribers (175% of goal!)
>> 17,617 total entries
• 7,000+ new Facebook fans
• Profitable list before the contest was over
• Continued engagement
• Marketing Sherpa Gold Award
Be a mad scientist
Experimentation without fear of failure
Test one thing every email send
•
•
•
•
•
•

Day of week
Time of day
Button color
CTA text
Colors
Images
Which email would you click?
How are you encouraging shares?
•
•
•
•
•

Built-in ‘Share on Social’ links
Buttons with share CTA
Text links within copy
Image links
What else?
Get geeky with video
Tracking the magic
Email metrics we care about
(it all depends…)

•
•
•
•
•
•

Subscribes (FB fan)
Open rates (FB likes)
Clicks (FB click throughs)
Forwards (FB shares)
Social actions
Revenue ($$$$$)
How do you track those metrics?
(that all depends too…)

•
•
•
•
•
•

Email marketing tools
Referral traffic source
Landing page URLs
URLs with tags
Promo code usage
Specific actions taken
Blinds.com Social Media metrics
Other metrics to watch
Final thoughts
•
•
•
•

Social + Email = BFFs
Re-purpose your content
Test everything
Have fun (no, really)
Thanks for being here!

Katie Laird from Blinds.com!
Let’s Tweet: @happykatie + @BlindsDotCom
Email me: katiel@Blinds.com
Slide love: www.slideshare.net/happykatie

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Email marketing meets social media strategy - IABC Conference 2013

Editor's Notes

  1. We needed some fresh emails for our house list and wanted a boost in Facebook fans. Contests are a fun way to do both and have a very PR worthy event to talk about on the phones and online.
  2. We use our pop ups VERY sparingly – really only for promos like this, so they have greatest impact.
  3. Yay for fangated content!
  4. What are your goals and how are you monitoring them? We use True social metrics
  5. What are your goals and how are you monitoring them? We use True social metrics
  6. What are your goals and how are you monitoring them? We use True social metrics
  7. Create easy landing pages, run contests + monitor who is doing what
  8. See the Potential: New customers are at every port!Find the Right Crew: Make sure key individuals on team are engaged and available.Understand Your Customers by Channel: Learn what treasures engage your customers across channels – TEST, TEST, TEST!Actively Engage: Must interact constantly, have a map in place before any plans enacted.