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KENNISBIJEENKOMST EVENTS

DUURZAME
OPLOSSING VOOR
VRIJWILLIGERSPROBLEEM
Hans Slender & Mieke Zijl
Lectoraat Sportwetenschap
INHOUD
1.
2.
3.
4.

Feiten & cijfers vrijwilligerswerk
Motieven
Vrijwilligersmanagement
Stappenplan vrijwilligersmanagement
1. VRIJWILLIGERSWERK
Werk dat in enig georganiseerd verband
onverplicht en onbetaald wordt verricht ten
behoeve van anderen of de samenleving’.
Interdepartementele Commissie Vrijwilligersbeleid (1982)
Bron: Rapportage
Sport 2010
2. MOTIEVEN

Behoeftepiramide van Maslov
Zelfontplooiing

Waardering

Sociale acceptatie

Zekerheid

Fysiologische
behoeften
3. VRIJWILLIGERSMANAGEMENT
Missie. visie en beleid
van evenement
STAP 1: VRIJWILLIGERSBELEID
Op basis van missie/visie evenement:
• Soort vrijwilligerswerk
• Afhankelijkheid vrijwilligers
• Aansturing
• Omgang met vrijwilligers

Resultaat: visie op vrijwilligersbeleid
STAP 2: INPASSEN IN STRUCTUUR
• Welke positie neemt het vrijwilligersbeleid in
binnen de organisatiestructuur?
• Bestuurslid met portefeuille?
• Vrijwilligerscoördinator
• Of iedere commissie/afdeling zelf
verantwoordelijk?
Let op spanningsveld vrijwilligers die
aangestuurd worden door professionals
STAP 3: TAKEN OMSCHRIJVEN
Start met de doelen die het evenement heeft,
wat wil je met de vrijwilligers bereiken?
•
•
•
•
•

Taakomschrijving, functies en rollen
Verantwoordelijkheden en bevoegdheden
Welke competenties gevraagd?
Tijdsbesteding en piekmomenten
Hoe verloopt de communicatie?
STAP 4: WERVEN EN SELECTEREN
Vraag en aanbod inventariseren.
Wervingscirkel:
• Doel
• Doelgroep
• Boodschap
• Middelen
• Organisatie/budget
STAP 5: TRAINEN/SCHOLEN
• Welke vrijwilligers hebben als doel zichzelf te
ontwikkelen?
• Welke taken/functies vragen specifieke kennis
en vaardigheden?
• Waar zijn specifieke cursussen/scholingen
noodzakelijk?
• Wat kan geleerd worden door gezamenlijk
voor te bereiden en goed te evalueren?
STAP 6: WAARDEREN/MOTIVEREN
Management van motivatie:
• Ken de motivatie van vrijwilligers
• Bepaal de opbrengsten voor de vrijwilligers
• Afstemmen motieven en opbrengsten
STAP 7: VOORWAARDEN SCHEPPEN
•
•
•
•
•

Interne communicatie
Inspraak en medezeggenschap
Beloning of onkostenvergoeding
Verzekeringen
Overige arbeidsvoorwaarden

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Duurzaam vrijwilligersmanagement voor sportevenementen