Kenya Coconut Production Presentation by Dr. Lalith Perera
Meeting and Email Etiquette
1. Heidi A. Cool - University Marketing and Communications
2. Etiquette in General Etiquette is a code that governs the expectations of social behavior, according to the contemporary conventional norm within a society, social class, or group. Etiquette is not just for extravagant meals at the country club. It’s for every day life.
3. Manners allow us to put others at ease. While a lack thereof can have the opposite effect. These "polite" rules are designed to smooth interactions between individuals in class, at the office, in meetings, over e-mail and in any social situation.
4. Saving Face Saving someone's face or dignity involves using maneuvers or holding one's reactions to give the other party a way to exit the situation with minimal discomfort or harm to their dignity. Allow others to save face in meetings, negotiations and other points of potential conflict.
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7. Share Your Ideas At the meeting Meetings give you the opportunity to let higher-ups know how insightful you can be.
8. Tread carefully if other’s are off-base. At the meeting What seems obviously inane to you may seem brilliant to someone else... Temper your reactions to allow everyone to save face.
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11. E-mail Etiquette Format and signatures leave a first impression Make it work for you - not against you.
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14. E-mail is too easy Some e-mails may cause frustration or anger. Don’t respond immediately. Take your time. Let it wait a day.
15. E-mail is too quick It takes little time to make a mistake. It takes a long time to get over it.