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Corporate Excellence
       through
Corporate Governance




                     Pavan Kumar Vijay
                Immediate Past President, ICSI
                 MD, Corporate Professionals
Corporate Governance rests with the Vision and
        Perception of the Leadership
and

    A Leader need to adopt a
Vision for Corporate Governance
Corporate Governance


”Corporate Governance is the application of best
management practices, compliance of law in letter
and spirit and   adherence to ethical standards
for effective management and distribution of wealth
and discharge of social responsibility for sustainable
development of all stakeholders”


     The Institute of Company Secretaries of India
Corporate Governance Framework

    Wealth Creation           Wealth Management                       Wealth Sharing



                                         ?
                                                     Distribu-
                                                       tion            Happiness and
       Output – Input                                                  Prosperity of all
      = Wealth Created                                                  Stakeholders

                                                                 SUPPLIERS
                                                                  Adequate Returns
                          Reinvestment
Enhanced
Capabilities                                                     HUMAN ASSETS
                                                                  Adequate
                                                                  Remuneration
                                    Sustainability
                                                                 CUSTOMERS
                                                                  Affordable Prices
                             Research and
                              Development
                                                                 PUBLIC
                             HR Development
                                                                 Payment of Taxes and
                             Infrastructure
                                                                 Partnership in National
                             Risk Management                    Development Projects

      Best Management Practices are Vital Here                   Law and Ethics are Vital
                                                                          Here
Stakeholders in Value Chain

                                 ROLE OF STAKEHOLDERS
      Supply                       Value Addition and             Give Opportunity to Co.
      Funds, Materials and         Management of                  to Satisfy their Needs
      Services                     Resources



          SUPPLIERS                      HUMAN
                                                                     CUSTOMERS
                                        RESOURCE

      Adequate Returns for         Adequate Salary and            Best Quality Products
      Funds, Material and          Security for leading a         and Customer Care at
      Services Supplied            Happy Life                     Minimum Prices


                             EXPECTATIONS OF STAKEHOLDERS


Potential Suppliers, Human                                  Biological, Economic and
Resources and Customers                  PUBLIC             Cultural Environment


         PUBLIC EXPECTS PARTNERHIP FOR SUSTAINABLE DEVELOPMENT
Principles of Corporate Excellence


              Fairness to all stakeholders

      Mutual Trust, Transparency and Togetherness

  Unrestricted Communication and Continuous Feedback

   Sharing Knowledge, Success Stories and Experience

            Sharing Happiness and Concerns

         Helping Each Other – Round the Clock
Infact, these principles are the foundation of


   Best Governed Organisations

      irrespective of their form and size
Advantages of applying
Best Corporate Governance Practices
Growing                   Growing
Revenues                   Profits

            Growth




            Growing
           Market Value
Widening              Ready Market for
Customer Base            New Products




Widespread Goodwill and Brand Reputation



Access to Global          Better Access to
    Markets                Human Capital
CUSTOMERS
 INVESTORS


                  EMPLOYEES




             Enhanced Trust and
               Confidence of all
                Stakeholders
                GOVERNMENT AND
                  REGULATORS



                                   SOCIETY
SUPPLIERS
Leading to…
Environment


          SUSTAINABLE
          DEVELOPMENT
                  Business Society
Civil Society
Commitment to well-being and progress of all
    stakeholders is our age old mantra
Satyam Vada Dharmam Chara

             - Taittariya Upanishad
“Forever speak the truth and follow the dharma”
Truth : Disclosure of Actual State of Affairs
(Transparency in operations and transactions)
Dharma :        “Dharma is for the stability of
society, the maintenance of social order and the
general well-being and progress of humankind.”



      - Karna Parva of the Mahabharata. Verse-58 in Chapter 69
Governance Concept in ‘Ramayana’



 To   provide   “the    maximum     happiness     for    the
 maximum number of people for the maximum
 period,   based   on   the   principles   of   Dharma    –
 righteousness and moral values.”
                                   - Ayodhya Kand
“The Customer is King”


            - Mahatma Gandhi
This is the soul behind modern
Marketing Management
Worshipping 33 Crore Godheads
 signifying various species, plants,
        cosmic elements, …
Care for Panchtatvas -
Prithvi, Jal, Vaayu, Akaash and Agni that
          make a human being
This is our approach to
Environment Protection
The four essential principles of Mahatma Gandhi's
                    philosophy


Truth, Ahimsa, Trusteeship and Constructive Action
Corporates are also expected to use their



    Capacity, Knowledge and Resources

                 TOWARDS
                                     Dharma
Maximisation of stakeholders‟ value and well-
     being and progress of humankind

                 THROUGH
                                       Truth
  Transparency, accountability and truthful
        disclosure of state of affairs
This is our own age old mantra of
   Good Governance
Companies that have followed these
           principles of
     Corporate Governance
               have
Consistently earned high returns,
   increased their net worth and
enhanced their shareholders wealth
Invested significantly in proactive research and
                  development
Developed people into „achievers‟ than just
              „performers‟
Dealt ethically with customers, government and
                business partners
Maintained and updated their professional
management culture, system and processes
..and accomplished
WINNING       GROWING
EMPLOYEES     INVESTORS




                HAPPY
DELIGHTED
               SOCIETY
CUSTOMERS




               SATISFIED
 TRUSTED
            GOVERNMENT AND
SUPPLIERS
              REGULATORS
Corporate Excellence
and Professional
Accountability
For Better Leadership
 Leaders need to strive for excellence in Corporate
               Governance because
Excellence in Corporate                         National
Governance leads to                             Excellence
National Excellence
                                   Social
                                   Excellence


                      Corporate
                      Excellence


           Excellence in
           Corporate
           Governance
Professionals
      are acting
          as
       Catalyst
     in applying
   best practices in
Corporate Governance
Professionals are adequately developed to take this
                  challenging job
We all Professionals must also bind ourselves
                     by a

      Code of Conduct
Integrity
                             Independence


      Thus ensuring highest level of


Excellence
Innovation
Opportunities to serve the Nation are unlimited
All you need to do is:

• Understand Industry Needs
• Gain „Substantial Knowledge of Management‟ –
  Learning little more than what is included in the
  course curriculum
• Provide PQRS – Productivity, Quality, Reliability and
  Service
• Use 3Cs - Creativity, Confidence and Communication
• Conduct Periodical SWOT Analysis of Self
• Use Technology to Beat Technology
CAPITAL MARKET AND
TOURISM AND HOTEL                         FINANCIAL SERVICES
                     ITS INTERMEDIARIES

    TEXTILES                              BANKING AND NBFCS

    IT ENABLED           Gain               DRUGS, PHARMA
 SERVICES AND BPO
                     Knowledge of          AND HEALTHCARE

   IT SOLUTIONS        Industry            CAPITAL GOODS

 INFRASTRUCTURE,                          AGRICULTURE AND
POWER AND TELECOM                         FOOD PROCESSING
   MEDIA AND           HOUSING AND
                                                FMCG
 ENTERTAINMENT        CONSTRUCTION
SECRETARIAL
                 STRATEGY        AND LEGAL

                               FINANCIAL AND
                                 ACCOUNTS
                   Gain           HUMAN
                Knowledge of    RESOURCES
 CORPORATE      Management
COMMUNICATION    Functions
  R&D AND
 PRODUCTION
                INFORMATION
 MARKETING
                TECHNOLOGY
Providing PQRS

• Productivity – Nation expects you to use resources
  in most profitable manner

• Quality – There is no compromise on quality
• Reliability – Companies require trust in abilities
  and loyalty to company all the time

• Service – Value Added Services with courtesy and
  smile is absolute necessity
Using 3Cs

• Creativity – Innovation is the critical success
  factor

• Confidence – Believe in Yourself (Yes, You Can
  Do It)

• Communication – It is how you make people
  know about your creativity and confidence. It
  is Communication that creates opportunities.
Periodical SWOT Analysis


• Strengths: What are my strengths?
• Weaknesses: What are my weaknesses?
• Opportunities: What are new opportunities?
• Threats: What are new threats?


       So that you can CHANGE with the TIME
Use Technology to Beat
Technology

• Internet and E-commerce
• Enterprise Resource Planning (ERP)
• ERP and CRM Tools for Practicing Consultants
• Data Warehousing and Data Mining
• Computer Based Complex Business Analysis Models


There are many more...
Co-operate instead of Competing
Optimism Comes from Co-operation
It‟s a matter of Perception and Positive Thinking
Reliability – Companies require trustworthy professionals• Service – Service to all stakeholders is your motto

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Reliability – Companies require trustworthy professionals• Service – Service to all stakeholders is your motto

  • 1. Corporate Excellence through Corporate Governance Pavan Kumar Vijay Immediate Past President, ICSI MD, Corporate Professionals
  • 2. Corporate Governance rests with the Vision and Perception of the Leadership
  • 3. and A Leader need to adopt a Vision for Corporate Governance
  • 4. Corporate Governance ”Corporate Governance is the application of best management practices, compliance of law in letter and spirit and adherence to ethical standards for effective management and distribution of wealth and discharge of social responsibility for sustainable development of all stakeholders” The Institute of Company Secretaries of India
  • 5. Corporate Governance Framework Wealth Creation Wealth Management Wealth Sharing ? Distribu- tion Happiness and Output – Input Prosperity of all = Wealth Created Stakeholders SUPPLIERS Adequate Returns Reinvestment Enhanced Capabilities HUMAN ASSETS Adequate Remuneration Sustainability CUSTOMERS Affordable Prices Research and Development PUBLIC HR Development Payment of Taxes and Infrastructure Partnership in National Risk Management Development Projects Best Management Practices are Vital Here Law and Ethics are Vital Here
  • 6. Stakeholders in Value Chain ROLE OF STAKEHOLDERS Supply Value Addition and Give Opportunity to Co. Funds, Materials and Management of to Satisfy their Needs Services Resources SUPPLIERS HUMAN CUSTOMERS RESOURCE Adequate Returns for Adequate Salary and Best Quality Products Funds, Material and Security for leading a and Customer Care at Services Supplied Happy Life Minimum Prices EXPECTATIONS OF STAKEHOLDERS Potential Suppliers, Human Biological, Economic and Resources and Customers PUBLIC Cultural Environment PUBLIC EXPECTS PARTNERHIP FOR SUSTAINABLE DEVELOPMENT
  • 7. Principles of Corporate Excellence Fairness to all stakeholders Mutual Trust, Transparency and Togetherness Unrestricted Communication and Continuous Feedback Sharing Knowledge, Success Stories and Experience Sharing Happiness and Concerns Helping Each Other – Round the Clock
  • 8. Infact, these principles are the foundation of Best Governed Organisations irrespective of their form and size
  • 9. Advantages of applying Best Corporate Governance Practices
  • 10. Growing Growing Revenues Profits Growth Growing Market Value
  • 11. Widening Ready Market for Customer Base New Products Widespread Goodwill and Brand Reputation Access to Global Better Access to Markets Human Capital
  • 12. CUSTOMERS INVESTORS EMPLOYEES Enhanced Trust and Confidence of all Stakeholders GOVERNMENT AND REGULATORS SOCIETY SUPPLIERS
  • 14. Environment SUSTAINABLE DEVELOPMENT Business Society Civil Society
  • 15. Commitment to well-being and progress of all stakeholders is our age old mantra
  • 16. Satyam Vada Dharmam Chara - Taittariya Upanishad
  • 17. “Forever speak the truth and follow the dharma”
  • 18. Truth : Disclosure of Actual State of Affairs (Transparency in operations and transactions)
  • 19. Dharma : “Dharma is for the stability of society, the maintenance of social order and the general well-being and progress of humankind.” - Karna Parva of the Mahabharata. Verse-58 in Chapter 69
  • 20. Governance Concept in ‘Ramayana’ To provide “the maximum happiness for the maximum number of people for the maximum period, based on the principles of Dharma – righteousness and moral values.” - Ayodhya Kand
  • 21. “The Customer is King” - Mahatma Gandhi
  • 22. This is the soul behind modern Marketing Management
  • 23. Worshipping 33 Crore Godheads signifying various species, plants, cosmic elements, …
  • 24. Care for Panchtatvas - Prithvi, Jal, Vaayu, Akaash and Agni that make a human being
  • 25. This is our approach to Environment Protection
  • 26. The four essential principles of Mahatma Gandhi's philosophy Truth, Ahimsa, Trusteeship and Constructive Action
  • 27. Corporates are also expected to use their Capacity, Knowledge and Resources TOWARDS Dharma Maximisation of stakeholders‟ value and well- being and progress of humankind THROUGH Truth Transparency, accountability and truthful disclosure of state of affairs
  • 28. This is our own age old mantra of Good Governance
  • 29. Companies that have followed these principles of Corporate Governance have
  • 30. Consistently earned high returns, increased their net worth and enhanced their shareholders wealth
  • 31. Invested significantly in proactive research and development
  • 32. Developed people into „achievers‟ than just „performers‟
  • 33. Dealt ethically with customers, government and business partners
  • 34. Maintained and updated their professional management culture, system and processes
  • 36. WINNING GROWING EMPLOYEES INVESTORS HAPPY DELIGHTED SOCIETY CUSTOMERS SATISFIED TRUSTED GOVERNMENT AND SUPPLIERS REGULATORS
  • 37. Corporate Excellence and Professional Accountability For Better Leadership Leaders need to strive for excellence in Corporate Governance because
  • 38. Excellence in Corporate National Governance leads to Excellence National Excellence Social Excellence Corporate Excellence Excellence in Corporate Governance
  • 39. Professionals are acting as Catalyst in applying best practices in Corporate Governance
  • 40. Professionals are adequately developed to take this challenging job
  • 41. We all Professionals must also bind ourselves by a Code of Conduct
  • 42. Integrity Independence Thus ensuring highest level of Excellence Innovation
  • 43. Opportunities to serve the Nation are unlimited
  • 44. All you need to do is: • Understand Industry Needs • Gain „Substantial Knowledge of Management‟ – Learning little more than what is included in the course curriculum • Provide PQRS – Productivity, Quality, Reliability and Service • Use 3Cs - Creativity, Confidence and Communication • Conduct Periodical SWOT Analysis of Self • Use Technology to Beat Technology
  • 45. CAPITAL MARKET AND TOURISM AND HOTEL FINANCIAL SERVICES ITS INTERMEDIARIES TEXTILES BANKING AND NBFCS IT ENABLED Gain DRUGS, PHARMA SERVICES AND BPO Knowledge of AND HEALTHCARE IT SOLUTIONS Industry CAPITAL GOODS INFRASTRUCTURE, AGRICULTURE AND POWER AND TELECOM FOOD PROCESSING MEDIA AND HOUSING AND FMCG ENTERTAINMENT CONSTRUCTION
  • 46. SECRETARIAL STRATEGY AND LEGAL FINANCIAL AND ACCOUNTS Gain HUMAN Knowledge of RESOURCES CORPORATE Management COMMUNICATION Functions R&D AND PRODUCTION INFORMATION MARKETING TECHNOLOGY
  • 47. Providing PQRS • Productivity – Nation expects you to use resources in most profitable manner • Quality – There is no compromise on quality • Reliability – Companies require trust in abilities and loyalty to company all the time • Service – Value Added Services with courtesy and smile is absolute necessity
  • 48. Using 3Cs • Creativity – Innovation is the critical success factor • Confidence – Believe in Yourself (Yes, You Can Do It) • Communication – It is how you make people know about your creativity and confidence. It is Communication that creates opportunities.
  • 49. Periodical SWOT Analysis • Strengths: What are my strengths? • Weaknesses: What are my weaknesses? • Opportunities: What are new opportunities? • Threats: What are new threats? So that you can CHANGE with the TIME
  • 50. Use Technology to Beat Technology • Internet and E-commerce • Enterprise Resource Planning (ERP) • ERP and CRM Tools for Practicing Consultants • Data Warehousing and Data Mining • Computer Based Complex Business Analysis Models There are many more...
  • 52. Optimism Comes from Co-operation
  • 53. It‟s a matter of Perception and Positive Thinking