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Supervision Internship
 IBMan Programme 401591




Introduction to „Supervision Internship“
Hanno Tietgens & Sophia Karge
Original course and slides created by Prof. Marcus Birkenkrahe, HWR
Agenda

Welcome & Overview
WHO: Introductions
WHAT: Course Objectives & Content
HOW: In-World & Moodle Teaching Tools
HOW: Storytelling
WHAT: Rules of Engagement
WHEN: What next?
Discussion


                                        Birkenkrahe/Tietgens / LV 401591 SS 2013 / 2
Welcome & Overview


— 6th term of this 100% virtual supervision course

— Designed to support you wherever you are

— 5 credit points / 4 SWS / 54 + 96 = 150 hrs course load

— In practice: ca. 180 minutes per week including session

— Lushly supported by two supervisors (Sophia & me)

— Relies on your cooperation and spirit of adventure!


                                              Birkenkrahe/Tietgens / LV 401591 SS 2013 / 3
Introductions


— Your supervisor: Hanno Tietgens (the 1-prim-avatar)
— Your technical tutor: Sophia Karge
— Please introduce yourself:
— What's your real name and where do you hail from?

  – Where do you do your internship? (place & firm)
  – What are your expectations for this course?
  – What are your questions at this point (if any)?
— Put a version of your answer into your moodle profile
together with your photo, please. Update your avatar
profile before you leave. Get the T-Shirt & wear it.
                                             Birkenkrahe/Tietgens / LV 401591 SS 2013 / 4
Course Objectives & Content



 — Evaluate your own experiences in a peer group

 — Learn to communicate professionally in the work place

 — Present & role play what you've learnt in a group setting

 — Feedback check and techniques

 — Communication training & role plays

 — Presenting your case and coaching others


                                             Birkenkrahe/Tietgens / LV 401591 SS 2013 / 5
Plus, one more thing.



 — Explore new media technology and experience
    the avatar as an interaction interface




                                             Birkenkrahe/Tietgens / LV 401591 SS 2013 / 6
Your Online Tasks (Second Life)


— Show up every week at 12.15 pm or 7.45 pm CET (Berlin);
if you're able to make the mid-day session: please do!

— Be present when your avatar is online: get up and stretch
when you're in danger of falling asleep (I may nudge you)

— Participate in the discussion both via voice and chat

— Present your internship and participate in our role-plays:
you'll get instructions on how to prepare that via Moodle


                                               Birkenkrahe/Tietgens / LV 401591 SS 2013 / 7
Your Offline Tasks (Moodle)


— Write answer to weekly questions in your Gdocs file

— Post vour answer to the weekly questions on the forum

— Engage in discussions by responding (well) on the forum

— End-of-term submission of your posts w/short review

— Submit printout of your contributions; deadline tba




                                              Birkenkrahe/Tietgens / LV 401591 SS 2013 / 8
Storytelling



— Which elements comprise a story?

— How do you know if someone's telling a story
   (not just giving facts)?

— Have I told a story today (so far)?

Further interesting reading on storytelling in a professional
(corporate) context: Steve Denning http://bit.ly/IOQk5C



                                                 Birkenkrahe/Tietgens / LV 401591 SS 2013 / 9
Forum Posts



Good forum posts are like good blog posts:

— Engaged, always focused on story, with emotional content

— Considered, responding to something (not preaching)

— Qualified, drawing on information outside of your head

Q: Would you recognize these qualities in your work world?




                                             Birkenkrahe/Tietgens / LV 401591 SS 2013 / 10
In-World Presentation

Good presentations tell a STORY, too:

—Engaged, always focused on story, with emotional content

—Considered, showing you've thought about your material

—Qualified, building on accurate objective information

Good presentations don't just recount facts (no matter how
attractively told: beware, self/marketing experts).




                                                Birkenkrahe/Tietgens / LV 401591 SS 2013 / 11
Important: Confidentiality

Good stories are authentic, too.

There can be no authenticity without openness.

There can be no openness without confidentiality and trust.

— All information shared either in-world (Second Life)
or via Moodle (password-protected) will remain confidential
to course participants only. What you say here, stays here!

At the same time: always exercise caution with real
information — as a rule, don't use anybody‘s real names
                                              Birkenkrahe/Tietgens / LV 401591 SS 2013 / 12
The Tail End: Technology




              A FEW WORDS
             ON OUR TOOLS:




                             Birkenkrahe/Tietgens / LV 401591 SS 2013 / 13
Teaching Tools - Spaces

 The Virtual HWR in Second Life® is divided in different
 learning spaces —watch http://bit.ly/HWRvideoE for details


                                                              Orientation
                              Groupwork

      Auditorium



                                      Feedback


                                                              Birkenkrahe/Tietgens / LV 401591 SS 2013 / 14
Teaching Tools – Groupwork


Group work: tables; SL group for voice/chat; shared media
walls for collaboration (GDocs, Etherpad).

                                              We'll try to keep it
                                              simple throughout.
               Shared media                   Don't hesitate to
               collaboration
                                              ask questions. And
     Group                                    don't be alarmed:
     tables
                                              after a couple of
                               Viewer:        sessions, you'll feel
                               instructions   really at home in
          Media: YouTube                      your new avatar.
          & Twitter wall

                                                   Birkenkrahe/Tietgens / LV 401591 SS 2013 / 15
Teaching Tools - Auditorium

Auditorium: media wall, viewers for lectures; a stage for role
playing; a Google Calendar for in-world events.

                                      The in-world sessions
                                      will sometimes begin
     Shared online
                                      with a short lecture.
     Calendar                         Please be on time &
                                      save your chats locally.
                                      In this space, we will
                                      perform role-plays and
 Stage for
 Role playing                         you will present on your
                                      internship experiences
                                      to the whole group.

                                                Birkenkrahe/Tietgens / LV 401591 SS 2013 / 16
Teaching Tools - Feedback

 Feedback offline and online via the Opinionator using
 prepared and improvised questions & discussion topics
 Whenever there's time we'll close the session with a short
 survey where your avatars can vote with their feet.




                                   You simply walk into the
                                   Opinionator and the distribution
                                   of votes is shown in the center
                                   of the object.




                                                  Birkenkrahe/Tietgens / LV 401591 SS 2013 / 17
Don't miss the movie!




                        Birkenkrahe/Tietgens / LV 401591 SS 2013 / 18
Rules of Engagement

1. Please choose a topic, set a date and time for your in-world talk
   and put your name in the Moodle-Wiki table schedule. Do not remove
   any data. Putting your name here counts as a commitment. If you
   can attend (or present) during the lunchtime session, do it.

2. Once you've got a date, get to work: create a presentation, upload it
   on GoogleDrive or Slideshare. Send me the link (htietgens@gmail) at
   least one week before. If you're unsure about technology (uploading,
   presenting etc) contact Sophia (Sophia_Karge@gmx.de).

3. After the session, put a copy of your presentation and any other
   observations from the session and your role-play into Moodle and
   add a copy of the presentation, too.

4. At the end of term, print presentation & GDrive file, add a signed
   cover sheet (we‘ll provide that) and send it all to me at HWR.
                                                         Birkenkrahe/Tietgens / LV 401591 SS 2013 / 19
Good Presentations

A good presentation tells a STORY:

!    it is engaged and contains emotional content,

!    it shows that you've thought about your material

!    it tells about events and doesn't just recount facts

Get the facts out of the way quickly. Slides should include:

!    Where is your internship (company, country) and what do you do

!    Briefly describe a situation either past or future for a role-play.

You've got max. 15 minutes for the presentation (afterwards: roleplay).

Please rehearse your presentation.

                                                            Birkenkrahe/Tietgens / LV 401591 SS 2013 / 20
Preparing a Role-Play

Your ROLE-PLAY will build on:

     — a situation or scene (sketched by you in your presentation)
     which involves you as one of the participants (as well as any
     number of other people)

     — a goal (something you want/ed to achieve in this scene)

     We will ask volunteers in the session to play the parts indicated by
     you; we will set the situation up as a role-play of at most 10 minutes,
     and then we'll briefly discuss the results using this process:

!    What did the audience think or feel or observe during the role-play?

!    What did the actors think or feel or observe during the role-play?

!    What did the client think or feel or observe during the role-play?
                                                            Birkenkrahe/Tietgens / LV 401591 SS 2013 / 21
Next steps

 — Post your first answers to our weekly question!
 — Schedule your presentation and role play session!
 — We need a few volunteers to kick us off next week!
 — Consider to switch to the lunch-time course (12:15 pm)



                                    Let's go to the Opinionator
                                    and vote on the following
                                    question: „This is the course
                                    that I expected it would be!“



                                               Birkenkrahe/Tietgens / LV 401591 SS 2013 / 22

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HWR130410_Introduction_supervision

  • 1. Supervision Internship IBMan Programme 401591 Introduction to „Supervision Internship“ Hanno Tietgens & Sophia Karge Original course and slides created by Prof. Marcus Birkenkrahe, HWR
  • 2. Agenda Welcome & Overview WHO: Introductions WHAT: Course Objectives & Content HOW: In-World & Moodle Teaching Tools HOW: Storytelling WHAT: Rules of Engagement WHEN: What next? Discussion Birkenkrahe/Tietgens / LV 401591 SS 2013 / 2
  • 3. Welcome & Overview — 6th term of this 100% virtual supervision course — Designed to support you wherever you are — 5 credit points / 4 SWS / 54 + 96 = 150 hrs course load — In practice: ca. 180 minutes per week including session — Lushly supported by two supervisors (Sophia & me) — Relies on your cooperation and spirit of adventure! Birkenkrahe/Tietgens / LV 401591 SS 2013 / 3
  • 4. Introductions — Your supervisor: Hanno Tietgens (the 1-prim-avatar) — Your technical tutor: Sophia Karge — Please introduce yourself: — What's your real name and where do you hail from? – Where do you do your internship? (place & firm) – What are your expectations for this course? – What are your questions at this point (if any)? — Put a version of your answer into your moodle profile together with your photo, please. Update your avatar profile before you leave. Get the T-Shirt & wear it. Birkenkrahe/Tietgens / LV 401591 SS 2013 / 4
  • 5. Course Objectives & Content — Evaluate your own experiences in a peer group — Learn to communicate professionally in the work place — Present & role play what you've learnt in a group setting — Feedback check and techniques — Communication training & role plays — Presenting your case and coaching others Birkenkrahe/Tietgens / LV 401591 SS 2013 / 5
  • 6. Plus, one more thing. — Explore new media technology and experience the avatar as an interaction interface Birkenkrahe/Tietgens / LV 401591 SS 2013 / 6
  • 7. Your Online Tasks (Second Life) — Show up every week at 12.15 pm or 7.45 pm CET (Berlin); if you're able to make the mid-day session: please do! — Be present when your avatar is online: get up and stretch when you're in danger of falling asleep (I may nudge you) — Participate in the discussion both via voice and chat — Present your internship and participate in our role-plays: you'll get instructions on how to prepare that via Moodle Birkenkrahe/Tietgens / LV 401591 SS 2013 / 7
  • 8. Your Offline Tasks (Moodle) — Write answer to weekly questions in your Gdocs file — Post vour answer to the weekly questions on the forum — Engage in discussions by responding (well) on the forum — End-of-term submission of your posts w/short review — Submit printout of your contributions; deadline tba Birkenkrahe/Tietgens / LV 401591 SS 2013 / 8
  • 9. Storytelling — Which elements comprise a story? — How do you know if someone's telling a story (not just giving facts)? — Have I told a story today (so far)? Further interesting reading on storytelling in a professional (corporate) context: Steve Denning http://bit.ly/IOQk5C Birkenkrahe/Tietgens / LV 401591 SS 2013 / 9
  • 10. Forum Posts Good forum posts are like good blog posts: — Engaged, always focused on story, with emotional content — Considered, responding to something (not preaching) — Qualified, drawing on information outside of your head Q: Would you recognize these qualities in your work world? Birkenkrahe/Tietgens / LV 401591 SS 2013 / 10
  • 11. In-World Presentation Good presentations tell a STORY, too: —Engaged, always focused on story, with emotional content —Considered, showing you've thought about your material —Qualified, building on accurate objective information Good presentations don't just recount facts (no matter how attractively told: beware, self/marketing experts). Birkenkrahe/Tietgens / LV 401591 SS 2013 / 11
  • 12. Important: Confidentiality Good stories are authentic, too. There can be no authenticity without openness. There can be no openness without confidentiality and trust. — All information shared either in-world (Second Life) or via Moodle (password-protected) will remain confidential to course participants only. What you say here, stays here! At the same time: always exercise caution with real information — as a rule, don't use anybody‘s real names Birkenkrahe/Tietgens / LV 401591 SS 2013 / 12
  • 13. The Tail End: Technology A FEW WORDS ON OUR TOOLS: Birkenkrahe/Tietgens / LV 401591 SS 2013 / 13
  • 14. Teaching Tools - Spaces The Virtual HWR in Second Life® is divided in different learning spaces —watch http://bit.ly/HWRvideoE for details Orientation Groupwork Auditorium Feedback Birkenkrahe/Tietgens / LV 401591 SS 2013 / 14
  • 15. Teaching Tools – Groupwork Group work: tables; SL group for voice/chat; shared media walls for collaboration (GDocs, Etherpad). We'll try to keep it simple throughout. Shared media Don't hesitate to collaboration ask questions. And Group don't be alarmed: tables after a couple of Viewer: sessions, you'll feel instructions really at home in Media: YouTube your new avatar. & Twitter wall Birkenkrahe/Tietgens / LV 401591 SS 2013 / 15
  • 16. Teaching Tools - Auditorium Auditorium: media wall, viewers for lectures; a stage for role playing; a Google Calendar for in-world events. The in-world sessions will sometimes begin Shared online with a short lecture. Calendar Please be on time & save your chats locally. In this space, we will perform role-plays and Stage for Role playing you will present on your internship experiences to the whole group. Birkenkrahe/Tietgens / LV 401591 SS 2013 / 16
  • 17. Teaching Tools - Feedback Feedback offline and online via the Opinionator using prepared and improvised questions & discussion topics Whenever there's time we'll close the session with a short survey where your avatars can vote with their feet. You simply walk into the Opinionator and the distribution of votes is shown in the center of the object. Birkenkrahe/Tietgens / LV 401591 SS 2013 / 17
  • 18. Don't miss the movie! Birkenkrahe/Tietgens / LV 401591 SS 2013 / 18
  • 19. Rules of Engagement 1. Please choose a topic, set a date and time for your in-world talk and put your name in the Moodle-Wiki table schedule. Do not remove any data. Putting your name here counts as a commitment. If you can attend (or present) during the lunchtime session, do it. 2. Once you've got a date, get to work: create a presentation, upload it on GoogleDrive or Slideshare. Send me the link (htietgens@gmail) at least one week before. If you're unsure about technology (uploading, presenting etc) contact Sophia (Sophia_Karge@gmx.de). 3. After the session, put a copy of your presentation and any other observations from the session and your role-play into Moodle and add a copy of the presentation, too. 4. At the end of term, print presentation & GDrive file, add a signed cover sheet (we‘ll provide that) and send it all to me at HWR. Birkenkrahe/Tietgens / LV 401591 SS 2013 / 19
  • 20. Good Presentations A good presentation tells a STORY: !  it is engaged and contains emotional content, !  it shows that you've thought about your material !  it tells about events and doesn't just recount facts Get the facts out of the way quickly. Slides should include: ! Where is your internship (company, country) and what do you do !  Briefly describe a situation either past or future for a role-play. You've got max. 15 minutes for the presentation (afterwards: roleplay). Please rehearse your presentation. Birkenkrahe/Tietgens / LV 401591 SS 2013 / 20
  • 21. Preparing a Role-Play Your ROLE-PLAY will build on: — a situation or scene (sketched by you in your presentation) which involves you as one of the participants (as well as any number of other people) — a goal (something you want/ed to achieve in this scene) We will ask volunteers in the session to play the parts indicated by you; we will set the situation up as a role-play of at most 10 minutes, and then we'll briefly discuss the results using this process: !  What did the audience think or feel or observe during the role-play? !  What did the actors think or feel or observe during the role-play? !  What did the client think or feel or observe during the role-play? Birkenkrahe/Tietgens / LV 401591 SS 2013 / 21
  • 22. Next steps — Post your first answers to our weekly question! — Schedule your presentation and role play session! — We need a few volunteers to kick us off next week! — Consider to switch to the lunch-time course (12:15 pm) Let's go to the Opinionator and vote on the following question: „This is the course that I expected it would be!“ Birkenkrahe/Tietgens / LV 401591 SS 2013 / 22