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Designing for Social Sharing Rashmi Sinha www.uzanto.com www.rashmisinha.com
browsing alone
Osmond Lab 2 Auditoriums:  • 341  • 152
Hetzel Union Building 2 Auditoriums:  • 475  • 385  • Posters in Alumni Hall
Penn State Campus Main Presentation Sites: <  4 Thomas Aud’s (726, 242, 171, 94) Wartik  (70)  > Osmond  (341, 152) >   HUB  > 2 Aud’s (475, 385), Hall for Posters Life Sciences  (182) v <  White Gym (Exhibits ) < Chemistry  (70) < Eisenhower Auditorium (2,500)
Auditoriums & Meeting Rooms* ,[object Object],[object Object],[object Object],[object Object],*  > 15 smaller classrooms within 6 minutes’ walk, (50-150 seats)
Penn State Campus ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Banquet & Social Venues
[object Object],[object Object],[object Object],[object Object],[object Object],Social Events
Hintz Alumni Center Evening Mixers:  • 400 Indoors  • 400 Patio Seating
Beaver Stadium Tuesday Night Banquet  -  Tailgate Party and Old Fashioned Ice Cream Party and Sock-Hop Nittany Club Sports Museum
Posters, Exhibits & Socials  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Penn State has a full-service catering company on campus for breaks and meals. We also have our own bakery which supplies Java Co. Catering
Hotels ,[object Object],[object Object],[object Object],Banquet & Social Venues
Nittany Lion Inn   The Nittany Lion Inn  is a gracious, colonial style hotel right on-campus. A 15 minute walk to ASV sessions A  National Trust  historic  hotel
A  National Trust  historic  hotel •   For Banquets & Council Meetings  •  220 Sleeping Rooms Nittany Lion Inn
 
Courtyard Inn Nittany Lion Inn Days Inn Hampton Inn Hilton Garden Inn Ramada Inn Atherton Penn Stater 2 mi from campus >
Conference Center •  2 miles From Campus •  300 Luxury Rooms
Exhibits
Penn State Campus Main Presentation Sites: < Eisenhower Auditorium (2,500)
Downtown State College flanks the south side of campus, a five-minute walk from campus housing, and a 12 minute walk from Eisenhower Auditorium.
MEALS ON-CAMPUS Breakfast $ 5.75 Lunch  $ 8.25 Dinner $10.00 Banquet  $45.00 HOUSING ON-CAMPUS * Single Room in Eastview Terrace  $57.00/night Double Room Nittany Suites $40.00/night *  Includes Breakfast
Budget
 
 
 
WOW is millions of people with diverse backgrounds collaborating, socializing, and learning while having fun. It represents the future of real-time collaborative teams in an always-on, diversity-intensive, real-time environment.  WOW  is a glimpse into our future.  Joi Ito in Wired Magazine
240,000 users
Wells Fargo StageCoach Island
American Apparel
Four draws of such games ,[object Object],[object Object],[object Object],[object Object],[object Object]
Alone together ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The web has become a social sphere Massively multiplayer online games Rich interfaces enable richer interactions
Part II
Part II: What is social sharing?
 
Hi I found you while I was searching my network at LinkedIn. Let's connect directly, so we can help each other with referrals. If we connect, both of our networks will grow. To add me as your connection, just follow the link below.
First generation Social Networks (Friendster, LinkedIn…) 1) I am linked to ->   -> to you ---> --->You are linked to her -> ---> so on… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Object mediated social networks “… call for the rethinking of sociality along lines that include objects in the concept of social relations.” Katrin-Knorr Cetina
Coffee Dance performance Tomatoes
Second generation social networks  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Social sharing of our stuff  (social networks with objects in between) e.g., Flickr, Yahoo answers 1) I share my pics ->   -> with you --->   -->You share your pics -> ---> with him ,[object Object],[object Object],[object Object],[object Object]
Viral sharing  (passing on interesting stuff) e.g., YouTube videos 1) I send video I like  ->   -> to you. You pass on -->   --> to her, who sends on to her, who passes on… ,[object Object],[object Object],[object Object]
Tag-based social sharing  (linked by concepts…) e.g., Flickr, del.icio.us 1) I tag my bookmarks   -> you see my tags  -->You share your tags -> ,[object Object],[object Object],[object Object],[object Object],politics lebanon Global voices politics technology Global voices web JAVA CNN networks blogs science science science brain
Social news creation  (rating news stories) e.g., digg, Newsvine 1) I find interesting story   -> you rate story  -->Others rate stories ,[object Object],[object Object],[object Object],5 4
Objects invite us to ,[object Object],[object Object],[object Object],[object Object]
Part III: So you want to design for social sharing?
Forget the ipod!
Web 2.0 and Virtual Worlds Roo Reynolds Metaverse Evangelist [email_address]
Your innocent laughter was so pure
To my pain it was the cure
My heart fills with pain so much
To see all the lives of people that you have touched..
memories of you are so sweet …
But sometimes ,[object Object]
A story of an African Safari An adventure experienced by three little boys. PART ONE
It was November 2006…. ,[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],“ No,” said Taz, look, it’s moving…it IS a snake!”
Looking out different windows ,[object Object],When Mama looked out the window on HER side of the car, she could see this. There was a snake AND a stick.
Which snake do you think it is? Me! It is me! I’m a puff adder.  The book says I’m ‘large, thick bodied, sluggish, broad head is covered in small scales. Tail very short. Body scales rough.  Body yellowish to light brown with numerous dark chevrons… active at dusk, Up to 30 young born in late summer. May give deep warning hiss.  Bites readily.  Venom causes swelling and pain, occasionally death. Found throughout Africa.’
[object Object]
Does Leon win? Is a snake an animal? No! I’m a banana, not a snake.  (How can I get them to come closer so I can SHOW THEM my FANGS?) A snake is a reptile. Reptiles are members of the animal kingdom. So yes, Leon won – the snake IS an animal.
[object Object],[object Object]
But what about the stick on the other side of the car? No, a stick is not an animal. A stick comes from a tree, so it is part of a plant. HOWEVER, a stick can be an insect.  During their exploration of the camp the boys saw several stick insects. BUT THIS STICK?  It is a very special thing.  It is a message – a signal.  There’s one animal in the African bush that likes breaking such leafy sticks off trees to carry around until they get bored, then they drop them.  The boys soon found out what that animal is….
Compare two of the  little boys  to the elephant in SIZE Why is Taz holding his nose???
… .because he’s never ever smelled anything like an elephant before Elephant poo!
[object Object],[object Object]
You can tell how recently an elephant passed by, based on the elephant dung. ,[object Object],[object Object],[object Object],[object Object]
They carried on driving….. ,[object Object],[object Object],[object Object]
The boys decided to have a counting competition – each had to pick a species, and the one who counted the most members of that species on a day would be the winner.  Guess who picked the impala to count?
Once there were so  many buffaloes crossing the road  that we just had to sit and wait.  You don't argue  with a herd of  buffaloes!
Did we see lions? Not everyone sees lions. But Eric is usually lucky.  So make sure you're close to Eric!
They  searched between the trees in the  distance …. ,[object Object],[object Object]
He had spotted an eagle: An African fish eagle
Then we approached a bridge. There was something sitting on the railing
One of the fishermen of the region. A heron.
The heron didn't like  the noise from the car  and left
Oupa stopped the car.  He ALWAYS stops the car  on a bridge. WHY?
Because there are almost always things to see... IN the river  OR next to the river This time it was a saddle-bill stork
And ME – Baz  saw me too, and pointed me out to the boys.  He asked them what was the difference between a turtle and a tortoise and THEY DIDN’T KNOW! Imagine that!
And sausages growing on a sausage tree!
[object Object]
I’m sorry … for the bad times  we had to share
I’m thankful … ,[object Object]
that have known you. ,[object Object],[object Object]
So many people you have helped with just a smile
you were the type that was worth waiting for a while … ,[object Object],[object Object]
if only they keep going forever after
years went by it seems so long ago but at the same time i can’t let you go i can’t seem to get over the fact that you’re gone ,[object Object]
you were such a young person and you opened my eyes ,[object Object]
Web 2.0
Web 2.0 examples (then and now) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 components / characteristics The Web  as “ The Platform” Tools: RSS, AJAX, PHP, Ruby Services, not packaged software Architecture of  participation Small pieces loosely joined, or “re-mixed” Harnessing collective intelligence Software that gets better as more people use it Standards: REST, XHTML Techniques:  Mash-up, wiki, tagging, blogging Rich user experience Light-weight programming models
Key themes to remember ,[object Object],[object Object]
Web 2.0 attitude ,[object Object],[object Object]
Web 2.0  is understood – so what’s next?
Games?!  A few numbers… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Virtual Worlds - background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Virtual Worlds ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BBC –  One Big Weekend  concert with streaming audio and video
Major League Baseball event hosted in virtual stadium
Regina Spektor – marketed in-world by Warner Bros.
American Apparel  virtual store
Reuters have a Second Life office, complete with embedded journalist
Why does IBM care?
Meetings
IBM Alumni event (http://greateribm.com)
IBM Innovation Jam results: Funding for ‘3D Internet’
IBM 12 island innovation complex
Circuit City
Sears
Wimbledon demo… Integrating real-world ‘Hawkeye’ ball tracking data with Second Life for Wimbledon demo July 2006
Australian Open Jan 2007
More possibilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What’s next? ,[object Object],[object Object]
Give up control This is messy!
Some principles…
1: Make system personally useful ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bite-sized self-expression ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2: Identify symbiotic relationship between personal & social ,[object Object],[object Object],[object Object]
3: Create porous boundary between public & private ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Privacy settings on Flickr
4. Allow for levels of participation ,[object Object],[object Object],[object Object],Source: Bradley Horowitz’s weblog, Elatable, Feb. 17, 2006, “Creators, Synthesizers, and Consumers”
Why do people digg? “ commenting, digging, burying comments, typing descriptions, reading hundreds of articles and… … for a lot of nerds, using digg is just a casual free-time activity. Entertaining. Fun. Engaging.”
how to encourage participation ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: Using social psychology to motivate contributions to online communities, Ling et al. 2005
5. Let people feel the presence of others ,[object Object],[object Object],[object Object],[object Object],[object Object],What people are digging right now!
6. And yet, moments of Independence… ,[object Object],[object Object],[object Object],[object Object]
Allow for alternative viewpoints & perspectives ,[object Object],[object Object],[object Object]
Create conditions for wise crowds ,[object Object],[object Object],[object Object],[object Object]
Wise Crowds: Cognitive Diversity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wise Crowds: Independence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wise Crowds: Decentralization “ A crowd of decentralized people working to solve a problem on their own without any central effort to guide them, come up with better solutions, rather than a top-down driven solution.”   Suroweicki
Wise Crowds: Easy Aggregation ,[object Object],[object Object],[object Object]
7. Enable Serendipity  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
8. Most of all, allow for play
Things to try at home! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? www.rashmisinha.com www.uzanto.com

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More than 30_mb

  • 1. Designing for Social Sharing Rashmi Sinha www.uzanto.com www.rashmisinha.com
  • 3. Osmond Lab 2 Auditoriums: • 341 • 152
  • 4. Hetzel Union Building 2 Auditoriums: • 475 • 385 • Posters in Alumni Hall
  • 5. Penn State Campus Main Presentation Sites: < 4 Thomas Aud’s (726, 242, 171, 94) Wartik (70) > Osmond (341, 152) > HUB > 2 Aud’s (475, 385), Hall for Posters Life Sciences (182) v < White Gym (Exhibits ) < Chemistry (70) < Eisenhower Auditorium (2,500)
  • 6.
  • 7.
  • 8.
  • 9. Hintz Alumni Center Evening Mixers: • 400 Indoors • 400 Patio Seating
  • 10. Beaver Stadium Tuesday Night Banquet - Tailgate Party and Old Fashioned Ice Cream Party and Sock-Hop Nittany Club Sports Museum
  • 11.
  • 12. Penn State has a full-service catering company on campus for breaks and meals. We also have our own bakery which supplies Java Co. Catering
  • 13.
  • 14. Nittany Lion Inn The Nittany Lion Inn is a gracious, colonial style hotel right on-campus. A 15 minute walk to ASV sessions A National Trust historic hotel
  • 15. A National Trust historic hotel • For Banquets & Council Meetings • 220 Sleeping Rooms Nittany Lion Inn
  • 16.  
  • 17. Courtyard Inn Nittany Lion Inn Days Inn Hampton Inn Hilton Garden Inn Ramada Inn Atherton Penn Stater 2 mi from campus >
  • 18. Conference Center • 2 miles From Campus • 300 Luxury Rooms
  • 20. Penn State Campus Main Presentation Sites: < Eisenhower Auditorium (2,500)
  • 21. Downtown State College flanks the south side of campus, a five-minute walk from campus housing, and a 12 minute walk from Eisenhower Auditorium.
  • 22. MEALS ON-CAMPUS Breakfast $ 5.75 Lunch $ 8.25 Dinner $10.00 Banquet $45.00 HOUSING ON-CAMPUS * Single Room in Eastview Terrace $57.00/night Double Room Nittany Suites $40.00/night * Includes Breakfast
  • 24.  
  • 25.  
  • 26.  
  • 27. WOW is millions of people with diverse backgrounds collaborating, socializing, and learning while having fun. It represents the future of real-time collaborative teams in an always-on, diversity-intensive, real-time environment. WOW is a glimpse into our future. Joi Ito in Wired Magazine
  • 31.
  • 32.
  • 33. The web has become a social sphere Massively multiplayer online games Rich interfaces enable richer interactions
  • 35. Part II: What is social sharing?
  • 36.  
  • 37. Hi I found you while I was searching my network at LinkedIn. Let's connect directly, so we can help each other with referrals. If we connect, both of our networks will grow. To add me as your connection, just follow the link below.
  • 38.
  • 39. Object mediated social networks “… call for the rethinking of sociality along lines that include objects in the concept of social relations.” Katrin-Knorr Cetina
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47. Part III: So you want to design for social sharing?
  • 49. Web 2.0 and Virtual Worlds Roo Reynolds Metaverse Evangelist [email_address]
  • 50. Your innocent laughter was so pure
  • 51. To my pain it was the cure
  • 52. My heart fills with pain so much
  • 53. To see all the lives of people that you have touched..
  • 54. memories of you are so sweet …
  • 55.
  • 56. A story of an African Safari An adventure experienced by three little boys. PART ONE
  • 57.
  • 58.
  • 59.
  • 60.
  • 61. Which snake do you think it is? Me! It is me! I’m a puff adder. The book says I’m ‘large, thick bodied, sluggish, broad head is covered in small scales. Tail very short. Body scales rough. Body yellowish to light brown with numerous dark chevrons… active at dusk, Up to 30 young born in late summer. May give deep warning hiss. Bites readily. Venom causes swelling and pain, occasionally death. Found throughout Africa.’
  • 62.
  • 63. Does Leon win? Is a snake an animal? No! I’m a banana, not a snake. (How can I get them to come closer so I can SHOW THEM my FANGS?) A snake is a reptile. Reptiles are members of the animal kingdom. So yes, Leon won – the snake IS an animal.
  • 64.
  • 65. But what about the stick on the other side of the car? No, a stick is not an animal. A stick comes from a tree, so it is part of a plant. HOWEVER, a stick can be an insect. During their exploration of the camp the boys saw several stick insects. BUT THIS STICK? It is a very special thing. It is a message – a signal. There’s one animal in the African bush that likes breaking such leafy sticks off trees to carry around until they get bored, then they drop them. The boys soon found out what that animal is….
  • 66. Compare two of the little boys to the elephant in SIZE Why is Taz holding his nose???
  • 67. … .because he’s never ever smelled anything like an elephant before Elephant poo!
  • 68.
  • 69.
  • 70.
  • 71. The boys decided to have a counting competition – each had to pick a species, and the one who counted the most members of that species on a day would be the winner. Guess who picked the impala to count?
  • 72. Once there were so many buffaloes crossing the road that we just had to sit and wait. You don't argue with a herd of buffaloes!
  • 73. Did we see lions? Not everyone sees lions. But Eric is usually lucky. So make sure you're close to Eric!
  • 74.
  • 75. He had spotted an eagle: An African fish eagle
  • 76. Then we approached a bridge. There was something sitting on the railing
  • 77. One of the fishermen of the region. A heron.
  • 78. The heron didn't like the noise from the car and left
  • 79. Oupa stopped the car. He ALWAYS stops the car on a bridge. WHY?
  • 80. Because there are almost always things to see... IN the river OR next to the river This time it was a saddle-bill stork
  • 81. And ME – Baz saw me too, and pointed me out to the boys. He asked them what was the difference between a turtle and a tortoise and THEY DIDN’T KNOW! Imagine that!
  • 82. And sausages growing on a sausage tree!
  • 83.
  • 84. I’m sorry … for the bad times we had to share
  • 85.
  • 86.
  • 87. So many people you have helped with just a smile
  • 88.
  • 89. if only they keep going forever after
  • 90.
  • 91.
  • 93.
  • 94. Web 2.0 components / characteristics The Web as “ The Platform” Tools: RSS, AJAX, PHP, Ruby Services, not packaged software Architecture of participation Small pieces loosely joined, or “re-mixed” Harnessing collective intelligence Software that gets better as more people use it Standards: REST, XHTML Techniques: Mash-up, wiki, tagging, blogging Rich user experience Light-weight programming models
  • 95.
  • 96.
  • 97. Web 2.0 is understood – so what’s next?
  • 98.
  • 99.
  • 100.
  • 101. BBC – One Big Weekend concert with streaming audio and video
  • 102. Major League Baseball event hosted in virtual stadium
  • 103. Regina Spektor – marketed in-world by Warner Bros.
  • 104. American Apparel virtual store
  • 105. Reuters have a Second Life office, complete with embedded journalist
  • 106. Why does IBM care?
  • 108. IBM Alumni event (http://greateribm.com)
  • 109. IBM Innovation Jam results: Funding for ‘3D Internet’
  • 110. IBM 12 island innovation complex
  • 112. Sears
  • 113. Wimbledon demo… Integrating real-world ‘Hawkeye’ ball tracking data with Second Life for Wimbledon demo July 2006
  • 115.
  • 116.
  • 117. Give up control This is messy!
  • 119.
  • 120.
  • 121.
  • 122.
  • 123.
  • 124. Why do people digg? “ commenting, digging, burying comments, typing descriptions, reading hundreds of articles and… … for a lot of nerds, using digg is just a casual free-time activity. Entertaining. Fun. Engaging.”
  • 125.
  • 126.
  • 127.
  • 128.
  • 129.
  • 130.
  • 131.
  • 132. Wise Crowds: Decentralization “ A crowd of decentralized people working to solve a problem on their own without any central effort to guide them, come up with better solutions, rather than a top-down driven solution.” Suroweicki
  • 133.
  • 134.
  • 135. 8. Most of all, allow for play
  • 136.

Hinweis der Redaktion

  1. http://www.flickr.com/photo_zoom.gne?id=2939327&amp;size=o Traditionally browsing alone has been the dominant paradigm
  2. Osmond 117 152 Osmond 119 341
  3. HUB Aud 385 Heritage Hall 475 Alumni Hall for posters
  4. This color coded map shows the main venues that we will utilize for ASV
  5. Approx. walking times from the main meeting venues to and from Eisenhower Aud., our morning symposium site.
  6. This color coded map shows the main venues that we will utilize for ASV
  7. Beaver Stadium will be where our Tuesday night party will be. Transportation will be avialable for inclement weather, or for those who choose not to walk. Hintz Alumni Center will be where our evening mixers will be
  8. Mixers
  9. Walking time to and from a couple of satellite venues. NLI where your speakers and council members can stay, and where you can have meetings and banquets Hetzel Union building is where we plan to have poster presentations Eateries and coffee bars are on the upper and lower levels, along with seating, art galleries and lounges Wireless internet access throughout this building Bookstore Copy center
  10. This color coded map shows the main venues that we will utilize for ASV
  11. Nittany Lion Inn is a gracious, colonial style hotel right on-campus. A 15 minute walk to ASV sessions
  12. Nittany Lion Inn is a gracious, colonial style hotel right on-campus. A 15 minute walk to ASV sessions
  13. Penn State has a conference center and hotel two miles from campus. We will not be using this facility except for hotel rooms.
  14. This color coded map shows the main venues that we will utilize for ASV
  15. Downtown skirts the south side of campus, a 7 minute walk from Eisenhower Aud. A 3 minute walk from Eastview Terrace
  16. Real time collaboration and updating provides a very different feel to the web than static or even dynamic web pages. You feel the social presence of people something we are used to in real life. For example, I am standing here, and I can see, feel, hear all of you. For example, take a look at DiggSpy, where you can watch what people have been digging. This allows a whole new level of socability. It lets you feel the presence of groups of people.
  17. So what is social sharing. Lets start with what its not. Its not the social networks of 2001. How many of you are on Frienster and LinkedIN. How many of you have sent that awkward sounding email to your friends. Hi I found you while
  18. Lets go back, back to 2001. Back to the beginning of social networks. Remember the excitement. How many of you have seen such a diagram? How many of you are a member of such a network?
  19. But how do we really connect?
  20. Overview of Web 2.0 and introduction to Virtual Worlds
  21. So what is Web 2.0? A quick overview…
  22. http://web2con.com – O’Reilly’s Web 2.0 conference first ran in October 2004 Theme: “The Web as Platform” &amp;quot;While the first wave of the Web was closely tied to the browser, the second wave extends applications across the web and enables a new generation of services and business opportunities.&amp;quot; “ You have to remember that every revolution occurs in stages, and often isn&apos;t recognized till long after the new world is in place.” “ There might be a better name (I tried internet operating system on for size starting back in 2000), but the fact that Web 2.0 has caught on says that it&apos;s as good a term as any.” (Tim O’Reilly - http://radar.oreilly.com/archives/2005/08/not_20.html) See http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html for the original
  23. See http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.htmlfor the original Here is a depiction of Web 2.0 as a growing cultural organism with the tools, standards and techniques enabling it in blue on the top and some of the key characteristics of the organism on the bottom - simplicity (light-weight programming models)  Only easy things will continue to propagate (PHP) - community-development is represented here in “software that gets better with the more people use it” and “harnessing the collective intelligence” - move to web services that are published on the web, not hardened and shrink wrapped - assembly of consumable pieces which enable architectural participation from end-users and the community - again bandwidth, graphics, and graphic app models are driving users to demand rich user experiences - drag and drop, location based visualizations,  the end of command line text windows! ==================== Google, by contrast, began its life as a web application, never sold or packaged, but delivered as a service. Customer paid for the service, directly or indirectly No scheduled software releases, just continuous improvement. No licensing or sale, just usage. No porting to different platforms so that customers can run the software on their own equipment, just a massively scalable collection of commodity PCs running open source operating systems plus homegrown applications and utilities that no one outside the company ever gets to see. At bottom, Google requires a competency: database management, not a collection of software tools, it&apos;s a specialized database. Without the data, the tools are useless; without the software, the data is unmanageable. Software licensing and control over APIs--the lever of power in the previous era--is irrelevant because the software never need be distributed but only performed, and also because without the ability to collect and manage the data, the software is of little use. In fact, the value of the software is proportional to the scale and dynamism of the data it helps to manage. Much like a phone call, which happens not just on the phones at either end of the call, but on the network in between, Google happens in the space between browser and search engine and destination content server, as an enabler or middleman between the user and his or her online experience. Other important Web 2.0 themes: Rich user experience Emergence Play Archicture of participation Harnessing collective intelligence Perpetual beta
  24. One opinion of Web 2.0
  25. What will come post-web 2.0? Web 3.0 Web3 3D Internet Virtual Worlds ? A lot of attention of Virtual Worlds
  26. Gamers are increasing in number, and buying power IBM by no means dominant here, but starting to show a real interest……
  27. Virtual Worlds are an emerging opportunity for a wide range of activities, including marketing, online commerce and services. Popular non-game Virtual World platforms (such as Second Life) are expanding fast with thriving economies. We are seeing the beginnings of the exploitation of the market, with the BBC, sporting events, high-street names and web brands announcing their involvement. This continues the shift from a passive audience to an engaged, interactive population Virtual Worlds are the web, rendered in interactive 3D. They could mark the start of the next phase of web technology.
  28. Virtual Worlds are an emerging opportunity for a wide range of activities, including marketing, online commerce and services. Popular non-game Virtual World platforms (such as Second Life) are expanding fast with thriving economies. We are seeing the beginnings of the exploitation of the market, with the BBC, sporting events, high-street names and web brands announcing their involvement. This continues the shift from a passive audience to an engaged, interactive population Virtual Worlds are the web, rendered in interactive 3D. They could mark the start of the next phase of web technology. More than 50% users are in Europe 10% of users have remained for 40 hours or more These stats are usually out of date. Try secondlife.com to check the latest figures.
  29. The BBC, who are frequently early adopters, announced an event in Second Life in May 2006. The streaming video from the One Big Weekend event (being held in Dundee) was shown in-world to provide people with another means of following the action. The key thing here is the party happening in the foreground. People are dancing, showing off and chatting. http://news.bbc.co.uk/1/hi/technology/4766755.stm The BBC also did a Second Life session for their Newsnight programme around January 2006. (http://news.bbc.co.uk/1/hi/programmes/newsnight/4583924.stm). In 2007, Newsnight caught up with some IBMers for a segment in their show http://news.bbc.co.uk/1/hi/programmes/newsnight/6241879.stm#cyber
  30. Major League Baseball ( MLB.com ) paid the Electric Sheep Company for a virtual baseball stadium to host the Home Run Derby event. I’m not a baseball fan, but even I was hooked enough by the lively atmosphere that staying up until 2am UK time was well worth it. http://www.ericrice.com/blog/?p=45 http://eightbar.co.uk/2006/07/11/live-at-mlb-second-life-game/
  31. Warner Bros, who promote Regina Spektor, are marketing her latest album within Second Life. They have a New York loft apartment with a tape recorder playing clips of her music, with the mood of the room changing with the music. http://www.marketwire.com/mw/release_html_b1?release_id=130654 http://blackrimglasses.com/archives/2006/05/22/second-life-meets-regina/
  32. American Apparel (A large US clothing store) opened a store in Second Life Possibly the first example of a real brand creating a SL store More: read the story at http://news.com.com/2061-10797_3-6084908.html http://www.aimeeweber.com/Portfolio/AmericanApparel.html
  33. Reuters have an embedded journalist (Adam Pasick) who writes articles in and about Second Life And more brands… Toyota, Adidas, Reebok, Sun, Sony, Vodafone…
  34. IBM is already interested in virtual worlds for several reasons 1.) internal collaboration and communications 2.) external reach to our clients and their customers 3.) research. 3D Internet as a future web-like model. Driving adoption of (and creation of, if necessary) standards
  35. IBM already runs various meetings inside SL. We can’t share confidential material using SL (since the servers are not run by IBM), but it’s a useful place to socialise and confidential matters can always be discussed over the telephone while being augmented by avatar interactions Difficulties with conference calls Uncomfortable video conferences Using an avatar gives freedom of expression, and seems to break down barriers.
  36. GreaterIBM is an initiative to connect past and present IBMers. We’ve already been using virtual world to augment real world activities — since we can’t always travel to meet with each other, the virtual world allows us to meet in a setting that is more like real life, and collaborating and networking in these immersive environments The IBM Alumni block party (for The Greater IBM Connection, http://greateribm.com) was a great success, and Greater IBM continues to actively explore how to use virtual worlds to bring past and present employees together.
  37. Sam Palmisano appeared in avatar form to address IBMers regarding the results of the Innovation Jam. One outcome was funding for a ‘3D Internet’ project (http://www-03.ibm.com/press/us/en/pressrelease/20605.wss)
  38. The 12 island complex ( 194 acres of land ) is IBM’s big public presence in Second Life. It has various projects within it, including… three huge meeting spaces (each capable of seating over 200 people) The House of Horizons project: This collaborative project is a Danish initiative from a number of international organisations that seek to experiment with virtual world benefits to real world activities and vice versa. Through a series of Second Life based facilities and a variety of tenants, House of Horizons explores the new opportunities that arise when normal physical factors and geography are suspended and replaced by a digital reality. House of Horizons founding partners are: Danish based Innovation Lab, IBM, and Computerworld Denmark, in association with the Danish architectural firm Arkitema. A meeting place for the IBM ‘Virtual Universe Community’, already over 1000 IBMers. ‘ SOA hub’ is the early stages of a build we plan to fully unveil in January. It is an example of how you can use the 3D, immersive worlds to simplify the complex by “showing” people these concepts and allowing them to experience them through 3D interactions that explain business concepts in a more easy to understand way. The lessons we learn in running this sort of event can be passed on to our clients too; we will apply what we are developing here from an education and training standpoint to all sorts of other areas and for our clients.
  39. We’ve partnered with Circuit City to explore and experiment with how we can apply virtual worlds to their business — from doing business inside of virtual worlds to connecting the virtual world with the real world to create a richer, more immersive Web environment. This early build of a virtual Circuit City store is an area where we are experimenting with how to enrich a user experience by using virtual worlds to augment both the Web experience and the real world experience. Other immersive features that IBM and Circuit City are experimenting with include an interactive home theater, where customers can easily recreate their own home environment to do things like setting up a home theater — users can easily move a couch at the proper distance from where they want to put a new TV, and it automatically tells them the optimal size TV to purchase for their room dimensions, and eventually will add other features like where to place speakers for a surround sound system. As with everything in the IBM complex, we’re keen to get client and public feedback so it can improve over time.
  40. Build for Sears (see http://www.3pointd.com/20070108/ibm-brings-sears-to-second-life-at-ces)
  41. From July 2006, a quick prototype build by Emerging Technology Services for the Wimbledon tennis championships. It involved displaying the path of the ball (thanks to the ‘Hawkeye’ data captured on-court) as well as clothing and even flying towels.
  42. The Australian Open project brings the Hawkeye data feed idea explored for the Wimbledon demo into a full one island (16 acre) build, with all aspects of the Oz Open from the shop to the scoreboard to the tennis court with players which move with the real data feed.
  43. Encourages independence Takes advantage of tacit knowledge People have specialized knowledge Need some type of loose coordination