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- is the coordination and
regulation of employees in a
company.
With a good HR team doing
their jobs well, a company/
organization will often be
ultimately more efficient and
competitive, generating
additional revenue.
If you think training is
     expensive, try
- is the act of
increasing the
knowledge and
skill of an
employee for
performing a
particular job
INTERNAL                        EXTERNAL   paid for by the
                                           company but
           Provided by                     provided off site
           the company                     through a 3rd
                                           party training
                                           firm

                                           Utilized when
           Utilizing existing              skills are not
           internal resources              already present
           and tools                       in the
                                           organization
Develop the knowledge,
skills, and attitude
necessary for effective
performance of the work.
..to MAINTAIN
    ..to UPGRADE
        ..to UPDATE
        SKILLS
Maintain
                                 P
• Good performance                   D
• Right attitude                 R
• Passion in teaching                E
                                 O
                                     V
                                 F
 Upgrade                             E
                                 E
 • Teaching strategies               L
 • Assessment tools              S
 • Classroom management
                                     O
                                 S
 • Instructional materials           P
                                 I
                                     M
                                 O
                                     E
Update                           N
                                     N
• Curriculum                     A
• Educational issues, policies       T
  and programs                   L
- Thomas Henry Huxley
It describes the education
that employees must go
through in order to learn
how to perform their jobs
correctly and to improve their
practices.
Training usually involves
teaching operational or
technical employees how
to do their jobs more
effectively and/ or
efficiently.
 Responsibilities for training are
 generally assigned to the HR
 function.
 In general, training is intended to
 help the organization.
 Managers must be sure that
 productivity can be increased
 through training and that
 productivity gains are possible
 with existing resources.
New
          Program




        Reasons
Turn-
over       of          Cost
                      Control
        Training

          Employee
          Promotion
    Trainees should feel the need to learn,
    they are more responsive
    Learning is effective when reinforcement
    in the form of reward/ punishment is
    present
    Trainees need to be given feedback and
    guided into further action steps.
    There must be some means by which
    trainees practice and repeat behaviors on-
    the-job which they learn in training.
    The training material should be made as
    simple and easy-to-understand as possible.
EVALUATE
                               TRAINING

                               IMPLEMENT
                               TRAINING

                               DESIGN
                               TRAINING

                               SET TRAINING
                               GOALS

                              ASSESS
                              TRAINING
                              NEEDS

                              OBJECTIVES/
                              STRATEGIES

“THE LADDER OF SUCCESS IS BEST CLIMBED BY
 STEPPING ON THE RUNGS OF OPPORTUNITY.”
 It provides the clear
 guidelines and develops the
 training program in less time
 because objectives focus
 specifically on NEEDS
 It tells the trainee what is
 expected
 TRAINER
 TRAINEE
 DESIGNER
 EVALUATOR
 It is an educational approach
 for turning knowledge into
 learning.
 It is based on the needs of the
 organization, trainee, and task
 being performed.
 It should suit the audience
 content, business organization,
 and the learning objectives.
 COGNITIVE METHODS
1. lectures
2. demonstrations
3. discussions
4. CBT (Computer Based-
         Training)
   BEHAVIORAL METHODS
          GAMES AND
          SIMULATIONS

         - business games
         - role plays
         - in-basket
         technique
         - case studies
 INDUCTION  TRAINING
 SKILLS TRAINING
 REFRESHER TRAINING
 CROSS FUNCTIONAL TRAINING
 TEAM TRAINING TRAINING
 CREATIVITY TRAINING
 DIVERSITY TRAINING
 LITERACY TRAINING
A needs assessment is the
process of identifying
performance requirements
and the "gap" between
what performance is
required and what presently
exists.
To identify performance
requirements and the
knowledge, skills, and abilities
needed by an organization’s
workforce to achieve the
requirements.
•   ORGANIZATIONAL
     ASSESSMENT
•   OCCUPATIONAL
     ASSESSMENT
•   INDIVIDUAL
     ASSESSMENT
evaluates the level of
organizational performance

• What is the problem?
• Is it a training problem?
examines the skills, knowledge,
and abilities required for affected
      occupational groups


- What skills and knowledge
should be included in the
training program?
analyzes how well an individual
  employee is doing a job and
  determines the individual's
capacity to do new or different
             work
- Who needs to be trained?
DATA COLLECTION METHODS:

•   Interviews
•   Surveys/ Questionnaires
•   Focus groups
•   Observation
•   Existing data
Training
                   policy
      Trained
                                      Top
          &
                                    mng.t’s
     professio-
                                    support
         nal
                                   and mngt
      trainers



                                             Diff.
                  Components              methods
 Willing               Of                of training
trainees            Training                 and
                                          courses




                                   Venue and
       Training
                                       the
      procedure
                                    duration
         and
                    Training         of the
      feedback
                    materials       training
                     such as
                    posters,
                    pictures,
                  charts, slides
                       etc.
R   N

    TRAINING
    PURPOSES
•    Increase productivity
•    Reduce wastage
•    Enhance competency of the
    work force
•    Increase in moral employee
•    Facilitate employee
    retention
•   Faster costumer service
•    Increase quality
 SYSTEM MODEL
 INSTRUCTIONAL SYSTEM
 DEVELOPMENT MODEL
 TRANSITIONAL MODEL
ISD is concerned with the training
need on the job performance.

This model also helps in
determining and developing the
favorable strategies, sequencing
the content, and delivering media
for the types of training objectives
to be achieved.
•   ASSESSMENT     -   determine training
                       needs
                   -   identify training
                       objectives
•   IMPLEMENTATION -   select training
                       methods
                   -   conduct training
•   EVALUATION     -   compare training
                       outcomes
                       against criteria
Training has to serve the purpose for which it is
intended. It has to be EFFECTIVE. The outcomes of
the TRAINING needs to be measured based on the
following four contexts:

1.   REACTION         - trainee’s reaction to the training,
                         trainer, methodology , etc.
2.   LEARNING         - Did the trainee learn?
3.   BEHAVIOR         - Has the trainee’s behavior
                        change because of the training?
4.   RESULTS          - Is he showing the changed
                         behavior newer, better results?
1. Top management is unclear
   about what they need and they
   lack vision.
2. The trainee is disinterested.
3. The trainee is unclear or
   incompetent.
4. The training module does not
   address the training gap.
5. The training gap itself is not
   understood.
6. Budgetary constraints make
   companies undercut on quality
   and focus on training.
“If you want to teach people a new
    way of thinking, don't bother
trying to teach them. Instead, give
 them a tool, the use of which will
  lead to new ways of thinking.”


― Richard Buckminster Fuller
"Know this, my beloved brothers. Every man must be swift
  about hearing, slow about speaking, slow about wrath;
                        James 1:19

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Ting's report on training of spa

  • 1.
  • 2.
  • 3. - is the coordination and regulation of employees in a company.
  • 4.
  • 5. With a good HR team doing their jobs well, a company/ organization will often be ultimately more efficient and competitive, generating additional revenue.
  • 6. If you think training is expensive, try
  • 7.
  • 8. - is the act of increasing the knowledge and skill of an employee for performing a particular job
  • 9. INTERNAL EXTERNAL paid for by the company but Provided by provided off site the company through a 3rd party training firm Utilized when Utilizing existing skills are not internal resources already present and tools in the organization
  • 10. Develop the knowledge, skills, and attitude necessary for effective performance of the work.
  • 11. ..to MAINTAIN ..to UPGRADE ..to UPDATE SKILLS
  • 12. Maintain P • Good performance D • Right attitude R • Passion in teaching E O V F Upgrade E E • Teaching strategies L • Assessment tools S • Classroom management O S • Instructional materials P I M O E Update N N • Curriculum A • Educational issues, policies T and programs L
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. - Thomas Henry Huxley
  • 18.
  • 19. It describes the education that employees must go through in order to learn how to perform their jobs correctly and to improve their practices.
  • 20. Training usually involves teaching operational or technical employees how to do their jobs more effectively and/ or efficiently.
  • 21.  Responsibilities for training are generally assigned to the HR function.  In general, training is intended to help the organization.  Managers must be sure that productivity can be increased through training and that productivity gains are possible with existing resources.
  • 22. New Program Reasons Turn- over of Cost Control Training Employee Promotion
  • 23. Trainees should feel the need to learn, they are more responsive  Learning is effective when reinforcement in the form of reward/ punishment is present  Trainees need to be given feedback and guided into further action steps.  There must be some means by which trainees practice and repeat behaviors on- the-job which they learn in training.  The training material should be made as simple and easy-to-understand as possible.
  • 24. EVALUATE TRAINING IMPLEMENT TRAINING DESIGN TRAINING SET TRAINING GOALS ASSESS TRAINING NEEDS OBJECTIVES/ STRATEGIES “THE LADDER OF SUCCESS IS BEST CLIMBED BY STEPPING ON THE RUNGS OF OPPORTUNITY.”
  • 25.  It provides the clear guidelines and develops the training program in less time because objectives focus specifically on NEEDS  It tells the trainee what is expected
  • 26.  TRAINER  TRAINEE  DESIGNER  EVALUATOR
  • 27.  It is an educational approach for turning knowledge into learning.  It is based on the needs of the organization, trainee, and task being performed.  It should suit the audience content, business organization, and the learning objectives.
  • 28.  COGNITIVE METHODS 1. lectures 2. demonstrations 3. discussions 4. CBT (Computer Based- Training)
  • 29. BEHAVIORAL METHODS GAMES AND SIMULATIONS - business games - role plays - in-basket technique - case studies
  • 30.  INDUCTION TRAINING  SKILLS TRAINING  REFRESHER TRAINING  CROSS FUNCTIONAL TRAINING  TEAM TRAINING TRAINING  CREATIVITY TRAINING  DIVERSITY TRAINING  LITERACY TRAINING
  • 31.
  • 32. A needs assessment is the process of identifying performance requirements and the "gap" between what performance is required and what presently exists.
  • 33. To identify performance requirements and the knowledge, skills, and abilities needed by an organization’s workforce to achieve the requirements.
  • 34. ORGANIZATIONAL ASSESSMENT • OCCUPATIONAL ASSESSMENT • INDIVIDUAL ASSESSMENT
  • 35. evaluates the level of organizational performance • What is the problem? • Is it a training problem?
  • 36. examines the skills, knowledge, and abilities required for affected occupational groups - What skills and knowledge should be included in the training program?
  • 37. analyzes how well an individual employee is doing a job and determines the individual's capacity to do new or different work - Who needs to be trained?
  • 38. DATA COLLECTION METHODS: • Interviews • Surveys/ Questionnaires • Focus groups • Observation • Existing data
  • 39. Training policy Trained Top & mng.t’s professio- support nal and mngt trainers Diff. Components methods Willing Of of training trainees Training and courses Venue and Training the procedure duration and Training of the feedback materials training such as posters, pictures, charts, slides etc.
  • 40. R N TRAINING PURPOSES
  • 41. Increase productivity • Reduce wastage • Enhance competency of the work force • Increase in moral employee • Facilitate employee retention • Faster costumer service • Increase quality
  • 42.
  • 43.
  • 44.  SYSTEM MODEL  INSTRUCTIONAL SYSTEM DEVELOPMENT MODEL  TRANSITIONAL MODEL
  • 45.
  • 46.
  • 47. ISD is concerned with the training need on the job performance. This model also helps in determining and developing the favorable strategies, sequencing the content, and delivering media for the types of training objectives to be achieved.
  • 48.
  • 49. ASSESSMENT - determine training needs - identify training objectives • IMPLEMENTATION - select training methods - conduct training • EVALUATION - compare training outcomes against criteria
  • 50. Training has to serve the purpose for which it is intended. It has to be EFFECTIVE. The outcomes of the TRAINING needs to be measured based on the following four contexts: 1. REACTION - trainee’s reaction to the training, trainer, methodology , etc. 2. LEARNING - Did the trainee learn? 3. BEHAVIOR - Has the trainee’s behavior change because of the training? 4. RESULTS - Is he showing the changed behavior newer, better results?
  • 51. 1. Top management is unclear about what they need and they lack vision. 2. The trainee is disinterested. 3. The trainee is unclear or incompetent. 4. The training module does not address the training gap. 5. The training gap itself is not understood. 6. Budgetary constraints make companies undercut on quality and focus on training.
  • 52. “If you want to teach people a new way of thinking, don't bother trying to teach them. Instead, give them a tool, the use of which will lead to new ways of thinking.” ― Richard Buckminster Fuller
  • 53. "Know this, my beloved brothers. Every man must be swift about hearing, slow about speaking, slow about wrath; James 1:19