Catalog Price 2009 Usd

software and
IT consulting company

2009
C ATA L O G
Offshore -
Nearshore
Outsourcing

SERVICES
&
PRICE LIST
Designed by Anne Le Saux

IN USD

Prime contractors

Orléans, Frankfurt, Bucharest, Brasov, Iasi, Sibiu, Chisinau, Kiev, Hanoi

local + low cost = right cost

www.pentalog.biz

2009 service and price list

cost = ri
low gh
l+

tc
l o ca

ost
VIETNAM

HANOI

PARIS FRANKFURT
ORLÉANS
KIEV

CHISINAU
SIBIU

BRASOV
IASI

BUCHAREST

Pentalog High Tech is a leading IT
engineering and software develop-
ment services company on the
European market.
Pentalog High Tech’s offices are
located in France (Orléans), in
Germany (Frankfurt), in Romania
(Bucharest, Brasov, Iasi, Sibiu), the
Republic of Moldova (Chisinau), in
Ukraine (Kiev) and Vietnam (Hanoi).
The company had 270 employees
on 30/08/2008.

PENTALOG HIGH TECH: Centre d’innovation - 16 rue Léonard de Vinci - 45100 ORLEANS - FRANCE Tel.: +332 38 25 30 30 - e-mail: ht_en@pentalog.com

January 2009 www.pentalog.biz 2/19

Summary
>

Locations ............................................................................................................................................................. page 4

Information System Development ............................................................................................................... page 6

Business Intelligence....................................................................................................................................... page 8

IT Infrastructure Management....................................................................................................................... page 10

Network and Telecom Infrastructure ........................................................................................................... page 12

Managed Hosting Services ............................................................................................................................ page 14

Embedded Systems.......................................................................................................................................... page 16

Business Process Outsourcing ..................................................................................................................... page 18

Client references
ORANGE ROMANIA • FRANCE TELECOM • TELEPERFORMANCE • LEFEBVRE SOFTWARE • GNFA • APTALYS • ISIOM •
CORONIS SYSTEMS • LEROY SOMER • DMAILER • MR.BRICOLAGE • PARROT • LOXAM • INTEGRAF • MICHELIN •
HITACHI • LEXMARK INTERNATIONAL • GROUPE SOCIETE GENERALE • PHILIPS • BRD • MODUSLINK • ACTICALL •
GOUT • VIVENDI • QCM FRANCE • LOWENDAL GROUP • CREAKTION GENERATIONS • CIGMA • DE RHINS • DGA • GCL •
OSEO • METRO FRANCE • PFIZER • HAULOTTE GROUP • CERIB • ALSTEF AUTOMATION • AFNOR • APA IT • RONA •SKF •
ECIRCLE • EXPERIAN • BULGARIAN STATE • CETIOM • RASSINOUX • GRAPHISOFT • SEPHORA • MAROC TELECOM •
THALES • OSB AG • EUROPEAN UNION • CITYVOX • VALEO • AXIOHM • ERICSSON • MAGDEBOURG • MASTERFOODS •
DIONEX SOFTRON • BERRANG • AZ PNEUS • QUELLE LA SOURCE • AIR LIQUIDE • INTERFABA • ANDRA • GROUPAMA •
GROUPE ACCOR • DIRICKS • COLAS RAIL • WIRECOM TECHNOLOGIES • VODAFONE • AGREN GROUPE EMERAUDE •
POLO INTERNATIONAL • DATA SYSTEM • HORS ANTENNE • UNIVERSITY OF ORLEANS • EMI - VIRGIN MUSIC •
ST-NXP WIRELESS • LABEO • MEILLEUR MOBILE • MONAKEA • JUWI MACMILLAN • IN-VOICE TECHNOLOGY •

2009 Catalog www.pentalog.biz 3/19

Locations

Local + Low Cost = Right Cost
Since 1999 Pentalog High Tech has been implementing an effective PARIS FRANKFURT KIEV
service offer based upon the right mix of local, nearshore and offshore
ORLEANS
services, and thus adapting to the customer’s specific needs.
CHISINAU
All our locations are chosen to ensure our clients the most suitable solutions SIBIU

offering the highest levels of competitiveness and service quality.
BRASOV
IASI

Depending on the nature of their projects and their objectives, these locations BUCHAREST
allow our customers to rely on human resources either on their own site
(whether they are located in France, Europe or anywhere else in the world)
or offsite.
Brasov, Bucharest, Iasi, Sibiu, Kiev and Chisinau are part of a low-cost-
oriented organization for remote application management as well as fixed-price or time and material development projects.
Finally, Pentalog High Tech recently chose Vietnam as a new offshore location. Vietnam is probably the most competitive country in the
world in terms of quality-price ratio and stands for the company’s first “extreme low cost” capacity.

Local sites in Western Europe
> Orléans (France): 25 employees on 30/06/08

The headquarters of Pentalog High Tech are located in
Orléans, 120 km south of Paris with 25 developers and
project managers. Orléans is a two hour drive away
from Charles de Gaulle airport, one hour from Orly
airport and one hour from the Paris railway stations.

> Frankfurt (Germany): 5 employees on
30/06/08

In 2008 Pentalog High Tech opened a sales office in
the European financial capital. This branch, "Lasnier &
Popa GmbH (Pentalog Group)" leads Pentalog High
Tech's expansion in the German-speaking area, in
accordance with the head office's international
development strategy.

Low-cost-oriented branches
> Brasov (Romania): 60 employees on
30/06/08

Brasov is the head-office of Pentalog High Tech's
Romanian and Moldovan Offshore Business Unit Visit our premises
and is located 160 km north of Bucharest. on www.pentalog.biz,
"ﬁrm" menu and
then "contact"
Brasov has 312 000 inhabitants, and can be
reached within a 2,5 hour flight from Western
European capital cities, followed by a 2 hour drive
from the airport.


Locations

> Bucharest (Romania): 25 employees on 30/06/08

Bucharest is Romania’s capital city and has 2 million inhabitants.
There are many daily flights (2,5 hours) between most big European
cities and Bucharest.
This branch is focusing on the local market and international time &
material contracts.

> Iasi (Romania): 25 employees on 30/06/08

Iasi is located 410 km from Bucharest and has 348 000
inhabitants.
It is Romania’s second biggest city and lies at the border with the
Republic of Moldova, 130 km from our Chisinau premises. Iasi enjoys
a direct flight connection with Bucharest, Vienna and Germany
(planned for 2009).

> Sibiu (Romania): 40 employees on 30/06/08 Visit our oﬀshore
IT services company
Sibiu is Transylvania’s second largest city with 170 000 on Pentalog TV
inhabitants. It is one of the most prosperous cities of
Romania.
The Sibiu branch is focusing on Embedded System projects
and employs German-speaking developers and project
managers. Sibiu can be reached by air plane with direct flights
from Munich, Stuttgart, Düsseldorf and Vienna.

> Chisinau (Republic of Moldova): 70 employees on
30/06/08

Chisinau is Moldova’s capital city and has 750 000 inhabitants. The
city can be reached from western European cities with one stop in
Vienna, Bucharest, Prague, and Budapest.
Pentalog High Tech is the second biggest IT Company in the country.
This office is the group’s biggest platform (about 1 000 m²) and
Pentalog High Tech’s only branch to offer 3 types of services: IT and
Software services, Embedded System development and BPO.

> Hanoi (Vietnam): 10 employees

Hanoi is Vietnam’s capital city with over 3 million inhabitants.
Vietnam is the 150th member of the World Trade Organisation (WTO).
There are several direct flights a week between European cities and
Hanoi.
Jet lag: + 5h in summer, + 6h in winter (Paris time).
The city enjoys booming industrialisation and attracts a lot of foreign
investors.


Information System Development

Historically, software engineering was Pentalog High Tech’s first service
range. Always on top of the latest technologies, Pentalog High Tech supports
companies in the evolution of their information systems, working on the
following technologies:
- Web services
- Client/server

Offshore - Nearshore Fixed Price Contracts

Dedicated team***
Net rates in USD per day from 4 persons and 1 project manager
Offshore fixed price (ADR) **
Romania and Moldova Vietnam
Service description
< 50 man 50 - 300 > 300 duration > 3 months duration > 3
days man days man days (ADR) months (ADR)

Custom application development - $360 $320 $230 $130

Design and development of web sites - $320 $300 $220 $130

Design and development of intranet and extranet sites - $360 $320 $230 $130

Device and software testing - $290 $270 $220 $130

TPM: Third Party Maintenance - $300 $260 $230 $130

TPV: Third Party Validation - $300 $260 $234 $130

Success stories

> Data System: recasting of an online travel reservation system

Data System is a software editor providing Tour Operators with a global and
complete solution for travel planning. Pentalog High Tech is in charge of updating
Datasystem's on-line flight ticket booking system. The idea is to switch to new
technologies, in order to offer more services and make their software components
more modular.
The project’s goal is to provide an interoperable system with the different GDS
(Global Distribution Systems – programs intermediary booking between travel
providers and clients) on the market as well as with the client’s system and Web Legend:
2.0 interfaces for the B2B and the B2C sectors.
* Junior: less than 2 years experience
Pentalog was assigned different tasks:
* Intermediate: 3-4 years experience
• Develop graphic interfaces allowing to define parameters for the mo-
dule configuration database and to provide testing interfaces. * Senior: 5 years experience or more
• Write the technical and functional specifications complementary to the ** ADR: Average daily rate in USD (net
ones written by the client. price)
• Develop certain modules and take part in their integration. *** Dedicated team: composed of four
Contract period: started October 2007 developers and a project manager.
Technical environment: Java/J2EE, Jboss, Seam, Netbeans, RichFaces, Unless otherwise stated, all our prices are
Ingres exclusive of travel and accommodation
expenses where applicable.
Average team size: 4 people


Information System Development

> Technical skills
• Web environment: HTML, Java (J2EE, EJB, Servlets, Applets, JSP),
ASP.NET (VB, C#), PHP, Silverlight, Flash, Citrix…
• Client/server: Visual Basic, Visual C++, .NET environment (VB, C#),
Access, Oracle Applications, PowerBuilder, VBA, Delphi
• Datebases: Oracle, SQL Server, DB2, MySQL, PostGreSQL…
• Modelling and dedicated development environments: UML, Rational,
Eclipse, Visual Studio, Dreamweaver MX, application servers (JBoss,
Websphere, WebLogic…)…
+ Testing environments, online communication and project management
tools

Offshore - Nearshore Time & Material Contracts

Net rates in USD per day Remote time & material Remote time & material Remote time & material
Romania Moldova Vietnam
Service description Junior * Intermediate * Senior * Junior * Intermediate * Senior * Junior * Intermediate * Senior *
Technical and functional consultant - $400 $480 - $360 $440 - - -
Java developer $190 $250 $290 $170 $230 $260 $90 $130 $170
.NET developer $190 $250 $290 $170 $230 $260 $90 $130 $170
PHP developer $180 $240 $290 $160 $210 $260 $90 $130 $170
Project manager $230 $280 $330 $210 $260 $300 $130 $190 $250
Project Director - $380 $440 - $350 $400 - $270 $340
Architect $300 $410 $480 $260 $380 $440 $190 $230 $310
Analyst $260 $320 $370 $230 $300 $330 $140 $250 $270
Technical or functional writer $190 $260 $310 $170 $230 $280 $120 $140 $180
Tester $160 $200 $230 $150 $170 $200 $70 $100 $140
Test Manager $230 $280 $330 $200 $260 $300 $120 $170 $200
Web designer $140 $190 $250 $130 $190 $230 $60 $120 $160
DBA $690 $950 $1 150 $570 $790 $1 050 - - -

Profile examples

Roxana C.
Jean-Paul L.
PROJECT MANAGER
PROJECT MANAGER - DEVELOPER Have a look at
APPLICATION TESTER
their CVs and at our
success stories on
Cornel F. Alexandru A.. www.pentalog.biz!
PROJECT MANAGER - DEVELOPER ENGINEER - DEVELOPER

Mihai B.
Ludovic B.
ENGINEER - DEVELOPER
PROJECT MANAGER - DEVELOPER
TEAM LEADER

Alexandra S. Cristina B.
ENGINEER - DEVELOPER ENGINEER - DEVELOPER


Business Intelligence

For more than 15 years, Pentalog High Tech has provided its customers with support and
project management services for the development and integration of decision support
systems: extraction, processing, analysis, exploitation, and feed of data warehouses and
datamarts.
Our consultants had opportunities to specialize in various sectors such as telecommunication,
credit, leasing services, call centres, agri-food industry.
Their daily tasks include the analysis of business processes, data collection and integration,
the conception and administration of ROLAP data warehouses and and the integration of
web-based restitution tools.


Net rate in USD per day Remote time & material Romania Remote time & material Moldova
Service description Junior * Intermediate * Senior * Junior * Intermediate * Senior *
Reporting developer $250 $350 $450 $340 $320 $400
ETL developer - database feed $280 $380 $480 $260 $350 $430
Decisional expert - Project manager $450 $540 $670 $410 $490 $610
DBA $260 $320 $410 $230 $300 $380

Net rate in USD per day Dedicated team***
at least 4 persons and 1 project manager
Service description period > 3 months (ADR)
Reporting developer $360
Send us your
ETL developer - database feed $360 request, we will
answer immediately!
Request a free online quotation on http://www.pentalog.biz and get a 5% discount!

Business Intelligence service range

We offer 6 types of Business Intelligence services:
• Controlling data flow and production data feed into the decision support
information system (data warehouse)
• Extracting data
• Transforming, homogenizing and analysing data
• Automating data extraction, generating digital dashboards Legend:
• Training and assisting users in exploiting datamarts or standardized reports
• Integrating data testitution tools
Their daily tasks include the analysis of business processes, data collection and inte-
gration, the conception and administration of ROLAP data warehouses and and the * Senior: 5 years experience and
integration of web-based restitution tools. more
** ADR: net average daily rate in USD.
*** Dedicated team: composed of at
> Technical skills:
least 4 developers and 1 project
• Relational databases: Oracle (Oracle Express, Oracle Applications), SQL manager.
Server, Sybase, MySQL, PostGreSQL Unless otherwise stated, all our prices
• Multidimensional databases: Hyperion (Essbase, Planning) are exclusive of travel and
• E.T.L.: Ascential DataStage, Oracle Warehouse Builder (OWB), Hyperion Application accommodation expenses where
Link, Informatica (Powercenter, Powermart) applicable.Please, note that prices are
• Report editors: Business Objects (BO Reporter, Designer, Supervisor, subject to modification at any time
Broadcast Agent, Web Intelligence), Cognos (Impromptu, Impromptu Web without prior notice. Only customised
Reports), Hyperion Intelligence, Hyperion (Reports, Analyser), Microsoft (Excel, quotations are legally binding.
SpagoBi)


Business Intelligence

Success stories

> Loxam: creation of an Oracle database

Since 2002, Pentalog High Tech has taken on several tasks for Loxam (the European
leader in construction equipment renting services):
• Developing ETL procedures in PL/SQL and Sunopsis for infocentre data feed.
• Checking database feed and access through Business Objects and
Webintelligence.
• Drafting specifications in the field of Marketing, Management Control, Accountancy.
• Creating Business Objects universes in these fields.
• Drafting specifications and creating Business Objects reports in these fields.
• Setting up the data infocentre for the application of overseas subsidiaries.
• In charge of the infocentre maintenance.
• Assisting the project director in developments.
• In charge of Business Objects and Webintelligence user support.
• Business Objects administration: incident management, access and user rights
management.
• Analysis of a production data integration application.

Pentalog High Tech also studied and anlyzed the data of Loxam Germany’s information system in order to integrate them into the group’s
infocentre. Data extraction and integration processes were set up, aiming to tend towards a standardized data model.

Contract period: since October 2002
Technical environment: Oracle, Business Objects, PL/SQL, Sunopsis

Profile examples

Bogdan P.
BUSINESS OBJECTS - ORACLE
ENGINEER - DEVELOPER SENIOR
PL/SQL - DELPHI
DECISION SUPPORT

Christine H. Check our
BUSINESS OBJECTS SPECIALIST
ENGINEER - DEVELOPER SENIOR Business Intelligence
SUNOPSIS - ORACLE
DECISION SUPPORT proﬁles on
www.pentalog.biz
Ludovic G. HYPERION - ORACLE
INTERMEDIATE
ENGINEER - DEVELOPER BUSINESS OBJECTS

Labaran C. BUSINESS OBJECTS - ORACLE
JUNIOR
ENGINEER - DEVELOPER ACCESS - EXCEL

Sébastien L. DECISIONAL EXPERT - ETL
SENIOR
IS ARCHITECT - PRODUCTION ORACLE - UNIX


IT Infrastructure Management

Today companies can entrust subcontractors with the management of the
whole or part of their information system.
The IT facilities management services Pentalog High Tech offers its cutomers
are more than just a transfer of their information system and should rather be
considered as a partnerschip.
Our facilities management services can be combined with our hosting services.

Offshore - Nearshore services

Service description Net rates in USD comments

Level 0: Web trouble ticketing $60/month
option 1: + mutualized telephone "Pentalog High Tech support" $130/month + cost of surcharged
option 2: + dedicated telephone "Customer support" $190/month calls
+ commissioning costs $270

Level 1: Supervision services - follow-up of simple procedures $310/day

Level 2: Administration services - trouble ticket system (pack of 50 tickets)
$650/pack
option 1: stand-by duty - ticket regime (pack of 10 tickets)
$190/pack
option 2: stand-by duty - full availability
on request

Level 3: Expertise service $1 040/day

Project manager for IT facilities management follow-up $610/day

Unless otherwise stated, all our prices are exclusive of travel and accommodation expenses where applicable.
Please, note that prices are subject to modification at any time without prior notice. Only personalised quotations are legally binding.

Success stories
> Haulotte Romania: remote supervision of system resources

The Haulotte group is a worldwide leading manufacturer of lifting and loading
equipments (aerial lifts, telescopic lift trucks, self-propelled cranes, back-hoe
loaders).
Since February 2008, the Haulotte group has assigned to Pentalog High Tech the
supervision of its industrial unit’s information system based in Romania. The goal
of this unit is to increase the company’s production capacities.
Pentalog High Tech is in charge of the following tasks:
• Resolution of users’ requests for intervention (resources access, technical
dysfunction)
• Resources supervision (workstations, servers, printers, network equipment…)
• Controlling of automatic tasks
• Daily, weekly, monthly reporting
• Proposals for architecture evolution and optimization
Contract period: since February 2008
Technical environment: Linux, Windows XP, Windows 2003 Server, Active
Directory
Average team size: 2 persons


IT Infrastructure Management

The IT Infrastructure Management is composed of 4 levels:

> Level 0: Incident collection and dispatch
Requests and incidents are reported in the incident monitoring tool. A ticket Preparation phase

3 months
number is allocated to each new entry in order to ensure better
follow-up. Start-up
meeting
Each incident is then assigned to a team member to be processed. Every

FOLLOW-UP AND REPORTING
change linked to an incident is historized: allocation, follow-up notes, …

2 months
> Level 1: Supervision / Setting up and exploitation Escalation phase

Supervision consists in the follow-up of the supervision tool and Competence
transfer
programmed logs reading in the system. The aim is to detect incidents and
describe them in the management tool (category, criticity, transfer to
another level). This supervision can lead to the execution of simple
procedures such as account creation, resolution of known incidents. The simple
Operational phase
procedures have to be defined with the client.

N months
Service flow
> Level 2: Administration / Support
Administration consists in analyzing and resolving unknown incidents
(not managed on the supervision level), writing simple and complex procedures
resulting from this resolution (when possible) and apply them if need be.
Support corresponds to parameterizing services and installation as well as
migration tasks.
Reversibility phase
> Level 3: Expert

4 months
Competence
At this level, operators are in charge of resolving incidents that cannot be transfer
processed at the lower levels. They also carry out audits, studies and consulting
missions.

Services offered level 0 level 1 level 2 level 3

User hotLine (incident collection) X

IT service support X X X

User computing equipment X X X X

Infrastructure supervision X X

Core infrastructure X X X

Messaging system administration X X

Maintenance and operation services X X X X

Web hosting services X X X

Profile examples
Call us on
Alex F. ++33 2 38 25 30 30
UNIX - LINUX - WINDOWS
SYSTEM ENGINEER ADMINISTRATOR SENIOR to get a customized
ORACLE - APACHE
DBA quotation

Iancu S.
SYSTEM ENGINEER ADMINISTRATOR UNIX - LINUX - WINDOWS INTERMEDIATE

Alin F.
UNIX - LINUX - WINDOWS INTERMEDIATE
SYSTEM ENGINEER ADMINISTRATOR


Network and Telecom Infrastructure
Infrastructure, réseaux et télécoms

Pentalog High Tech has set up a range of services aiming at assisting
companies whatever their needs and the development level of their network and
telecommunication infrastructure may be.
Network quality is essential to increase the value of a company’s information
system assets (datawarehouse, business software package, custom
applications, groupware... ).


Net rates in USD per day Remote time & material Romania Remote time & material Moldova

Service description Junior * Intermediate * Senior * Junior * Intermediate * Senior *
Network system audit /
$320 $410 $480 $290 $380 $430
Consulting
Server configuration: Windows
$170 $240 $350 $150 $230 $330
network administrator
Server configuration: Unix network
$180 $240 $350 $170 $240 $320
administrator
Workstation configuration:
$150 $200 $260 $140 $190 $230
Network technician

DBA $260 $340 $410 $130 $300 $380

Offshore - Nearshore Training
Pentalog High Tech offers custom made training programmes on Windows NT, Windows Server, Novell Netware, HP UNIX, Solaris,
SCO, Linux, AIX, 3Com, Cisco Routers, IBM, Administration Notes, Exchange.

Success stories
> Lexmark: Oracle DBA Send us your
request, we will
Lexmark entrusted Pentalog High Tech with the administration and optimization of its Oracle answer immediately!
customer database, which gathers all necessary production data to manage the activities of all
the Lexmark call centres in Europe.
Since 2005, Pentalog High Tech has also taken on the administration of all the company’s
Oracle databases in Europe.
Pentalog High Tech is in charge if the following tasks and their daily follow-up:
• Implementing backup plans
• Setting up a reporting database
• Ensuring the availability of the whole production
environment Legend:
• Updating the datawarehouse environment * Junior: less than 2 years experience
• Maintaining certain applications linked to the Oracle * Intermediate: 3-4 years experience
database
* Senior: 5 years experience and more
• Advising the technical team ** ADR: Average daily rate in USD (net price)
Contract period: since November 2001 Unless otherwise stated, all our prices are exclusive of travel
Technical environment: Oracle, Solaris and accommodation expenses where applicable.
Average team size: 4 persons Please, note that prices are subject to modification at any
time without prior notice. Only personalised quotations are
legally binding.


Network and Telecom Infrastructure


Offshore fixed price (ADR) **
Net rates in USD per day
Service description
< 50 man days 50 to 300 man days > 300 man days

Network system audit / Consulting $650 $550 $470

Server configuration: Windows network administrator $300 $250 $220

Server configuration: Unix network administrator $300 $250 $220

Workstation configuration: Network technician $220 $190 $160

DBA $450 $400 $370

Profile examples

Alex F.
UNIX - LINUX - WINDOWS
SYSTEM ADMINISTRATOR - ENGINEER SENIOR
ORACLE - APACHE
DBA

Alin F.
SYSTEM ADMINISTRATOR - ENGINEER

Catalin C. UNIX - LINUX - WINDOWS
INTERMEDIATE
SYSTEM ADMINISTRATOR - ENGINEER ORACLE - APACHE

Constantin S. WINDOWS - LINUX - SQL
JUNIOR
SYSTEM ADMINISTRATOR - ENGINEER SERVER Have a look at
success stories on
www.pentalog.biz!
Cristian P.
UNIX - LINUX - WINDOWS JUNIOR

Dragos C.
WINDOWS - LINUX JUNIOR

Iancu S.

2009 Catalog www.pentalog.biz
www.pentalog.com 13/19
6/18

Managed Hosting Services

Pentalog High Tech offers high bandwidth hosting solutions.
We can host high added value services: online databases, streaming contents,
documentary search engines, e-commerce websites, online catalogs, mailing-list
servers, electronic document management, collaborative extranet, etc.
Our hosting services can be combined with our IT facilities management services.

Description
The platform ist hosted in a hosting room where there are numerous national and international telecom operators. Our platform is
fitted out with network equipment (firewall, switches) around a blade centre-based architecture. This ensures high evolution capacities
so as to be able to integrate new hosting services.
This platform is the core of our infrastructure. The infrastructure supervision and monitoring team is located on several sites to ensure
redundancy. These sites are connected to our Data Centre through other access means (Operator VPN).

Services offered
The following services are systematically included in our hosting offers:
• Backup copies of website resources (files and data) for a period of 20 days
• Supervision and monitoring of resources to ensure permanent availability
• Security services for resources
• A 99,8% availability rate beyond planned actions

Security
Regarding security Pentalog High Tech offers the following garantees:

• Double Internet connexion through two providers, optical fibre connection (voice, xDSL)
• Secured access to equipements (multiple biometrical controls)
• Secured environment (incident, hydrometry, temperature)
• Electrical security (uninterruptible power supply)
• Internet access through redundant firewall

Hosting solutions
Pentalog High Tech can offer several types of hosting solutions. We adapt to each specific need in the lifecycle of a business tool.
The hosting solutions we offer differ according to the lifecycle stage of your tool (launch, escalation, etc.) and of course according to
the criticity level and the control objectives of the client’s technical team.
Pentalog High Tech also offers high availability solutions for critical applications.
The following table presents the various hosting levels we offer.

Net rates in
Service
Description USD per
level
month
The application is deployed on a mutualized physical server that also hosts other applications. The
from
Mutualized client does not have advanced access to the platform but only front-end access (PhpMyAdmin,
$25
FTP).
The application is deployed on a platform on which the client has complete access to the system.
from
Virtualized The operating system is virtualized with others on a mutualized physical platform (VMWare,
$65
Microsoft Virtual Server, XEN).

The situation is the same as for a virtualized platform but the operating system is installed on the
Dedicated upon request
physical machine.

Thanks to our equipment and location we can set up a fully stand-alone platform offering
Stand-alone dedicated access to servers and to all network resources. The client benefits from an infrastructure upon request
that meets many different needs.


Managed Hosting Services

Services and rates
Service access
Net rates in USD Monthly lease
costs
Server hosting (per unit) $100 $130

Secured Mbps $90 $60 Call us on
++33 2 38 25 30 30
Virtual machine (Linux)* $60 $130 to get a customized
quotation
Virtual machine (Windows)* $90 $130

Website hosting (mutualized) $30 $60

Blade hosting $90 $60

Blade leasing nous consulter nous consulter

Price per hosted Gb $10 -

* Virtual machine: 512 Mb memory, 10 Gb hard disk, 10 Gb traffic

Application services
Our competences in application technologies include among others:
• Operating systems: Windows 2003, Linux
• Application servers: ASP.NET, PHP, Mambo/Joomla, Tomcat, JBoss
• Presentation servers: TSE / Citrix
• Databases: MySQL, PostGreSQL
• Other services: electronic messaging, electronic document management, e-commerce
• PCBX-IP (Asterik) …
Pentalog High Tech offers monthly lease-based Microsoft solutions as a
service (SaaS). SQL Server, SharePoint, Dynamics are examples of possible
solutions.
Please, do not hesitate to contact us for other specific needs.

Optional services
We are also able to cover various additional needs:
• Window backup extension
• Backup provisioning
• Setting up of an operator VPN
(xDSL) or dedicated VPN (IPSEC,
SSL) to ensure totally secured
exchanges
• Integration of advanced services for
synchronisation with the client’s
information system
• Integration of the physical servers
provided by the client
• Additional resources for planned
activity peaks
• Application management
• Video streaming


Embedded Systems

Pentalog High Tech offers R&D outsourcing services on several levels:
• Participation in the functional description of a product or subsystem
• Prototyping
• Industrialization
• Development
This service range is based on various available competences in several fields
of activities (mechanical and aircraft engineering, architecture, electronics
and IT).

Remote time & material Remote time & material Remote time & material
Net rates in USD per day
Romania Moldova Vietnam
Service description Junior * Intermediate * Senior * Junior * Intermediate * Senior * Junior * Intermediate * Senior *

2D/3D design and modelling $180 $250 $300 $160 $230 $230 $60 $120 $150

Electronics design (hardware) $190 $260 $310 $170 $240 $240 $110 $140 $170

Validation testing $120 $180 $210 $100 $160 $180 $60 $100 $140

Embedded system developer $190 $260 $310 $190 $250 $260 $110 $150 $200

Project manager $260 $290 $340 $230 $260 $300 $140 $180 $230

> Our scope of expertise:
• 2D/3D design and modelling (AutoCAD, Catia…) of products, subsystems or architectural elements
• Electronics design (hardware)
• Embedded system programming (Assembler, C/C++, ARM…)
• Design and development of management systems connected to products (Java, databases, .NET, C++…)
• Validation testing

Legend:
** ADR: Average daily rate in USD (net price)
Unless otherwise stated, all our prices are exclusive of travel and
accommodation expenses where applicable.
Please, note that prices are subject to modification at any time
without prior notice. Only personalised quotations are legally binding.


Embedded Systems

Success stories

> Parrot: functional validation of Bluetooth products, development
of testing tools and embedded applications

Parrot is specialized in technologies using voice recognition and signal proces-
sing for embedded and mobile applications, and is a leading company in the
field of Bluetooth® communication devices.
Parrot is quoted on Eurolist (Euronext) and holds 25% of the global market
shares and 50% in Europe.
Pentalog Technology, the offshore R&D subsidiray based in Brasov, is in charge
of quality assurance for Parrot’s Bluetooth solutions.
The team performs industrialized tests on the whole range of Parrot’s cellar
equipment, automotive and audio systems and ensures Bluetooth compatibility between those products and latest generation mobile
phones.
The assignment started with a team of 3 persons in January 2007, which now
includes 25 members who are in charge of the following tasks:
• Mass testing of prototypes before product launch. The results of these
tests are published on Parrot’s website.
• Random robustness testing to check the products’
reliability and extreme handling capabilities
• Testing new prototypes in order to reach a high level
of stability before starting mass tests
• Developing the flashing tool allowing to install software
versions on different products
• Developing several Mass Storage solutions using USB stacks
Contract period: since January 2007
Technical environment: specific Parrot products, latest
generation mobile phones
Average team size: 20 persons

> ST-NXP Wireless: embedded system development in the field of mobile telephony

Pentalog Technology (a 50/50 joint-venture with Ausy) has signed a big contract with the semiconductor manufacturer ST-NXP
WIRELESS.
Pentalog Technology provides embedded system development services for mobile telephony. 30 engineers will be involved in this project
by the end of 2008.
ST-NXP WIRELESS is merging with Ericsson Mobile Platforms in order to offer complete mobile platforms to the main mobile phone
manufacturers.

Profile examples

Catalin P.
C/C++
VALIDATION ENGINEER JUNIOR
MICROCONTROLERS
Have a look at
Alexandru F.
success stories on
VALIDATION ENGINEER C/C++ - MICROCONTROLERS JUNIOR www.pentalog.biz!

Zoltan R.
EMBEDDED-C/C++
PROJECT MANAGER - DEVELOPER SENIOR
MICROCONTROLERS

Victor B.
PROJECT MANAGER - DEVELOPER C/C++ - ORACLE INTERMEDIATE


Business Process Outsourcing

Pentalog High Tech designed an exclusive outsourcing mehtodology for
companies’ functional processes such as: desktop publishing, graphic
design, web design, calls and contact management, accountancy, content
management.

Offshore - Nearshore Time & Material contracts
Remote Time & Material Romania Remote Time & Material Moldova
Net rate in USD per day
Service description
Junior * Intermediate * Senior * Junior * Intermediate * Senior *
DTP, computer graphics $100 $140 $180 $90 $130 $160
Graphic design, corporate identity $140 $180 $220 $130 $160 $200
Multimedia - Webmaster $130 $150 $180 $120 $140 $160
Call Centre (incoming calls) $90 $120 $170 $80 $100 $150
Call Centre (outgoing calls - data qualification) $90 $120 $170 $80 $100 $150
Call Centre (outgoing calls - prospection) $130 $170 $210 $120 $150 $190
Administration (data entry and processing) $90 $120 $170 $80 $100 $140
Web Marketing $80 $110 $160 $70 $90 $150
BPO team superviser $140 $190 $210 $110 $140 $180
BPO project manager $230 $250 $300 $200 $230 $270
Web Designer $140 $180 $221 $130 $160 $200
Translations between $0,07 and $0,25/word between $0,07 and $0,25/word

> Fields of competences:
• DTP - computer graphics - web design: thanks to our experience in DTP and content production we can create web- and
paper-based documents (catalogs, product sheets, technical design, plans, 2D, 3D, computer-mediated communication,
corporate identity, graphic charter, logos, etc.)
• Web Marketing: these services include database creation, management and updating, conception of marketing campaigns,
creation of newsletters, launch of e-mailing campaigns, web tracking services, web traffic follow-up and reporting.
• Call Center: we offer phone answering services such as customer service, technical support, hotline, switchboard, message
taking, and outgoing call services for recruitment, advertisement, quality surveys, prospection, appointments setting, business
leads generation, etc.
• Administration - Accountancy - Finance: Pentalog High Tech offers various services such as account reconciliation, bills
entry, management of accounts payable, supervision of payments, data entry, file processing, etc.

Profile examples
Legend:
Adrian O.
COMPUTER GRAPHIC DESIGNER - BPO - DTP
Victor R. ** ADR: Average daily rate in USD (net price)
COMPUTER GRAPHIC DESIGNER - BPO - DTP
*** Dedicated team: composed of 4 developers and a project
manager
Livia R.
Unless otherwise stated, all our prices are exclusive of travel and
accommodation expenses.
BPO CALL CENTER AGENT - CRM
The above mentioned rates are exclusive of phone call expenses.
Please, note that prices are subject to modification at any time
without prior notice. Only customised quotations are legally binding.


Business Process Outsourcing


Dedicated team***
Net rates in USD per day Offshore fixed price contract (ADR) ** at least 4 persons
and 1 project manager
Service description 50 - 300 man
< 50 man days > 300 man days duration > 3 months (ADR)
days
DTP, computer graphics $260 $220 $190 $120

Graphic design, corporate identity $320 $260 $220 $150

Multimedia - Webmaster $310 $270 $230 $140

Call Centre (incoming calls) $260 $200 $180 $110

Call Centre (outgoing calls - data qualification) $260 $200 $180 $110

Call Centre (outgoing calls - prospection) $310 $220 $180 $120

Administration (data entry and processing) $280 $210 $180 $110

Web marketing $260 $200 $170 $110

Request a free online quotation on http://www.pentalog.biz and get a 5% discount!

Are you planning to
outsource a process?
Call us on
++33 2 38 25 30 30

2009 Catalog
2008 Catalog www.pentalog.biz
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