3. Why use Plain Language? We’re all busy people. We don’t want to waste a lot of time trying to translate difficult, wordy documents.
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6. What happens if users don’t understand your documents? You may have to: Write explanatory sections or notes Write an explanatory document
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9. Organize for your audience Organize your information the way the audience needs or expects it.
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12. Informative headings help the reader navigate the document Clear headings are often the best, especially in documents that readers come to with questions, such as regulations, financial matters or concepts.
13. Use pronouns Pronouns pull readers in and make it relevant to them Reader needs to do less “translation” Pronouns let you eliminate lots of words
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17. Avoid Passive Voice The person doing the action follows the verb. A form of the verb “to be” is combined with the past participle of another verb. The frog was swallowed by Fred.
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35. We must receive your completed application form on or before the 15th day of the second month following the month you are reporting if you do not submit your application electronically or the 25th day of the second month following the month you are reporting if you submit your application electronically.