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Quality Control
             Vs
     Quality Assurance




        ISO 9000 Definitions
• Quality Control
  – The operational techniques and activities that
    are used to fulfill requirements for quality
• Quality Assurance
  – All those planned and systematic activities
    implemented to provide adequate confidence
    that an entity will fulfill requirements for
    quality




                                                     4
Typical QC steps
                                  Problem Management


         Problem                           Problem
       Identification                      Analysis




                             Problem                  Feedback to
                             correction                   QA



                                                              O/P to QA




                        Typical QA steps

                                Problem
           Data
                                 Trend
I/P       Gathering
                                Analysis
from
QC
                                                         Process
                                                       Identification


          Process               Process
        Improvement             Analysis




                                                                          5
QC Vs QA
QC                  QA
Product             Process
Reactive            Proactive
Line function       Staff function
Find defects        Prevent defects




  QC Vs QA - Examples
QC                  QA
Walkthrough         Quality Audit
Testing             Defining Process
Inspection          Selection of tools
Checkpoint review   Training




                                         6

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Qc Vs Qa

  • 1. Quality Control Vs Quality Assurance ISO 9000 Definitions • Quality Control – The operational techniques and activities that are used to fulfill requirements for quality • Quality Assurance – All those planned and systematic activities implemented to provide adequate confidence that an entity will fulfill requirements for quality 4
  • 2. Typical QC steps Problem Management Problem Problem Identification Analysis Problem Feedback to correction QA O/P to QA Typical QA steps Problem Data Trend I/P Gathering Analysis from QC Process Identification Process Process Improvement Analysis 5
  • 3. QC Vs QA QC QA Product Process Reactive Proactive Line function Staff function Find defects Prevent defects QC Vs QA - Examples QC QA Walkthrough Quality Audit Testing Defining Process Inspection Selection of tools Checkpoint review Training 6