SlideShare ist ein Scribd-Unternehmen logo
1 von 16
Downloaden Sie, um offline zu lesen
MindCanvas: Reimagining online research Rashmi Sinha Uzanto www.uzanto.com www.themindcanvas.com
Duct-tape research! (in the trenches - Information Architecture Redesign of eBay.com)
Background to IA redesign ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Goals of research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3-stage user research  Stage 1:   Explore Interviews, free-listing Stage 3:  Verify / Refine   Large-sample closed  card-sorting 3 stages Stakeholders User thinking / categorization Preliminary IA Stage 2: Understand Open card-sorting Verify categorization Top-level categories Scope of content & functionality ebay.com Community Buy Sell Sub cat1 SubCat2 SubCat3 xx SubCat1 Subcat4 Subcat3 Subcat2 xx xx xxx SubCat3 SubCat5 SubCat4 SubCat6 SubCat4 xx xxx xx xxx xxx xxx SubCat4 SubCat5 SubCat1 SubCat2 xxx xx xx
Stage 1: Explore domain with Freelisting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stage 2: Explore user categorizations  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identify top levels of hierarchy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Dendogram
Stage 3: Verify & refine scheme ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sell - Before
Sell Hub - After
eBay redesigned successfully! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],site.com Top Category  3 Top Category1 Top Category 2 Top Category 4 SubCat1 Sub cat1 SubCat2 xx SubCat3 xx xx SubCat2 SubCat3 SubCat5 xx xx xx xx SubCat1 Subcat4 Subcat3 Subcat2 xx xx xxx SubCat3 SubCat5 SubCat4 SubCat6 SubCat4 xxx xx xx xxx xx xxx xxx xxx SubCat7 SubCat4 SubCat5 SubCat6 SubCat1 SubCat2 xx xx xxx xx xxx xx xx SubCat4 xx Preliminary IA
Duct-tape research! There has to be a better way - fast, cheap (relatively) & online…
Why we built MindCanvas ,[object Object],[object Object],[object Object],[object Object],[object Object]
Inspiration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Weitere ähnliche Inhalte

Ähnlich wie The Zeitgeist Movement Understandings

Rashmi Xerox Parc
Rashmi Xerox ParcRashmi Xerox Parc
Rashmi Xerox Parcguru100
 
Bridging Current Reality & Future Vision with Reality Maps
Bridging Current Reality & Future Vision with Reality MapsBridging Current Reality & Future Vision with Reality Maps
Bridging Current Reality & Future Vision with Reality MapsMalini Rao
 
Digital analytics lecture1
Digital analytics lecture1Digital analytics lecture1
Digital analytics lecture1Joni Salminen
 
MindCanvas- Reimagine what online user research can be
MindCanvas- Reimagine what online user research can beMindCanvas- Reimagine what online user research can be
MindCanvas- Reimagine what online user research can beAmit Ranjan
 
PDMA 2008 World Class Web 2.0 Product Org
PDMA 2008 World Class Web 2.0 Product OrgPDMA 2008 World Class Web 2.0 Product Org
PDMA 2008 World Class Web 2.0 Product OrgAdam Nash
 
User centered design process - Measurefest Presentation
User centered design process - Measurefest PresentationUser centered design process - Measurefest Presentation
User centered design process - Measurefest Presentationflashbender
 
Kv work samples
Kv work samplesKv work samples
Kv work sampleskay_sjc
 
Renee Anderson, Techniques for prioritizing, road-mapping, and staffing your ...
Renee Anderson, Techniques for prioritizing, road-mapping, and staffing your ...Renee Anderson, Techniques for prioritizing, road-mapping, and staffing your ...
Renee Anderson, Techniques for prioritizing, road-mapping, and staffing your ...museums and the web
 
Kedar Chavan - UX Process.pdf
Kedar Chavan - UX Process.pdfKedar Chavan - UX Process.pdf
Kedar Chavan - UX Process.pdfssuser6609a5
 
UX STRAT 2018 | Flying Blind On a Rocket Cycle: Pioneering Experience Centere...
UX STRAT 2018 | Flying Blind On a Rocket Cycle: Pioneering Experience Centere...UX STRAT 2018 | Flying Blind On a Rocket Cycle: Pioneering Experience Centere...
UX STRAT 2018 | Flying Blind On a Rocket Cycle: Pioneering Experience Centere...Joe Lamantia
 
UX STRAT USA Presentation: Joe Lamantia, Bottomline Technologies
UX STRAT USA Presentation: Joe Lamantia, Bottomline TechnologiesUX STRAT USA Presentation: Joe Lamantia, Bottomline Technologies
UX STRAT USA Presentation: Joe Lamantia, Bottomline TechnologiesUX STRAT
 
It takes a village: Scaling your vision
It takes a village: Scaling your visionIt takes a village: Scaling your vision
It takes a village: Scaling your visionJon Boutelle
 
Prioritizing for Profit from AgilePalooza
Prioritizing for Profit from AgilePaloozaPrioritizing for Profit from AgilePalooza
Prioritizing for Profit from AgilePaloozaEnthiosys Inc
 
Web Live! Developing a Web Information Service
Web Live! Developing a Web Information ServiceWeb Live! Developing a Web Information Service
Web Live! Developing a Web Information ServiceJesús Tramullas
 
Lean Startup + Story Mapping = Awesome Products Faster
Lean Startup + Story Mapping = Awesome Products FasterLean Startup + Story Mapping = Awesome Products Faster
Lean Startup + Story Mapping = Awesome Products FasterBrad Swanson
 
Mindwire + Neurascribe 092619
Mindwire + Neurascribe 092619Mindwire + Neurascribe 092619
Mindwire + Neurascribe 092619Adam Dudley
 

Ähnlich wie The Zeitgeist Movement Understandings (20)

Rashmi Xerox Parc
Rashmi Xerox ParcRashmi Xerox Parc
Rashmi Xerox Parc
 
Web Design Phase
Web Design PhaseWeb Design Phase
Web Design Phase
 
Bridging Current Reality & Future Vision with Reality Maps
Bridging Current Reality & Future Vision with Reality MapsBridging Current Reality & Future Vision with Reality Maps
Bridging Current Reality & Future Vision with Reality Maps
 
Design process
Design processDesign process
Design process
 
Digital analytics lecture1
Digital analytics lecture1Digital analytics lecture1
Digital analytics lecture1
 
MindCanvas- Reimagine what online user research can be
MindCanvas- Reimagine what online user research can beMindCanvas- Reimagine what online user research can be
MindCanvas- Reimagine what online user research can be
 
PDMA 2008 World Class Web 2.0 Product Org
PDMA 2008 World Class Web 2.0 Product OrgPDMA 2008 World Class Web 2.0 Product Org
PDMA 2008 World Class Web 2.0 Product Org
 
User centered design process - Measurefest Presentation
User centered design process - Measurefest PresentationUser centered design process - Measurefest Presentation
User centered design process - Measurefest Presentation
 
Kv work samples
Kv work samplesKv work samples
Kv work samples
 
Renee Anderson, Techniques for prioritizing, road-mapping, and staffing your ...
Renee Anderson, Techniques for prioritizing, road-mapping, and staffing your ...Renee Anderson, Techniques for prioritizing, road-mapping, and staffing your ...
Renee Anderson, Techniques for prioritizing, road-mapping, and staffing your ...
 
Kedar Chavan - UX Process.pdf
Kedar Chavan - UX Process.pdfKedar Chavan - UX Process.pdf
Kedar Chavan - UX Process.pdf
 
UX STRAT 2018 | Flying Blind On a Rocket Cycle: Pioneering Experience Centere...
UX STRAT 2018 | Flying Blind On a Rocket Cycle: Pioneering Experience Centere...UX STRAT 2018 | Flying Blind On a Rocket Cycle: Pioneering Experience Centere...
UX STRAT 2018 | Flying Blind On a Rocket Cycle: Pioneering Experience Centere...
 
UX STRAT USA Presentation: Joe Lamantia, Bottomline Technologies
UX STRAT USA Presentation: Joe Lamantia, Bottomline TechnologiesUX STRAT USA Presentation: Joe Lamantia, Bottomline Technologies
UX STRAT USA Presentation: Joe Lamantia, Bottomline Technologies
 
It takes a village: Scaling your vision
It takes a village: Scaling your visionIt takes a village: Scaling your vision
It takes a village: Scaling your vision
 
Prioritizing for Profit from AgilePalooza
Prioritizing for Profit from AgilePaloozaPrioritizing for Profit from AgilePalooza
Prioritizing for Profit from AgilePalooza
 
Web Live! Developing a Web Information Service
Web Live! Developing a Web Information ServiceWeb Live! Developing a Web Information Service
Web Live! Developing a Web Information Service
 
Lean Startup + Story Mapping = Awesome Products Faster
Lean Startup + Story Mapping = Awesome Products FasterLean Startup + Story Mapping = Awesome Products Faster
Lean Startup + Story Mapping = Awesome Products Faster
 
Mindwire + Neurascribe 092619
Mindwire + Neurascribe 092619Mindwire + Neurascribe 092619
Mindwire + Neurascribe 092619
 
Lavanya Raja Presentation
Lavanya Raja PresentationLavanya Raja Presentation
Lavanya Raja Presentation
 
SXSW After Party
SXSW After PartySXSW After Party
SXSW After Party
 

Kürzlich hochgeladen

Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking MenDelhi Call girls
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxKatpro Technologies
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Igalia
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024The Digital Insurer
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024Results
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processorsdebabhi2
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEarley Information Science
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024The Digital Insurer
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Servicegiselly40
 

Kürzlich hochgeladen (20)

Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024A Call to Action for Generative AI in 2024
A Call to Action for Generative AI in 2024
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
 

The Zeitgeist Movement Understandings

  • 1. MindCanvas: Reimagining online research Rashmi Sinha Uzanto www.uzanto.com www.themindcanvas.com
  • 2. Duct-tape research! (in the trenches - Information Architecture Redesign of eBay.com)
  • 3.
  • 4.
  • 5.
  • 6. 3-stage user research Stage 1: Explore Interviews, free-listing Stage 3: Verify / Refine Large-sample closed card-sorting 3 stages Stakeholders User thinking / categorization Preliminary IA Stage 2: Understand Open card-sorting Verify categorization Top-level categories Scope of content & functionality ebay.com Community Buy Sell Sub cat1 SubCat2 SubCat3 xx SubCat1 Subcat4 Subcat3 Subcat2 xx xx xxx SubCat3 SubCat5 SubCat4 SubCat6 SubCat4 xx xxx xx xxx xxx xxx SubCat4 SubCat5 SubCat1 SubCat2 xxx xx xx
  • 7.
  • 8.
  • 9.
  • 10.
  • 12. Sell Hub - After
  • 13.
  • 14. Duct-tape research! There has to be a better way - fast, cheap (relatively) & online…
  • 15.
  • 16.
  • 17.  
  • 18. back to the future! MindCanvas interpretation
  • 19. What is MindCanvas? Remote research methods Statistical Analysis & Data Mining Interactive Visualizations loosely coupled, use as qualitative or quantitative
  • 20.
  • 21.
  • 22.
  • 23. Who we built for: designer persona Needs convenient methods to do research Does not want to spend time learning statistics The busy designer / researcher who wants to look at patterns visually Want to directly interact with users, does not have time
  • 24. Who we built for: participant persona “ This was the most fun I have had in a while!” “ It is very easy to complete the task. In fact, I had fun doing this.” The not-tech savvy person who occasionally takes surveys “ I think there are too many cards. But it was kind of fun.”
  • 25.
  • 26.
  • 27.
  • 28.  
  • 29.
  • 30.
  • 31.
  • 32.

Hinweis der Redaktion

  1. Note that this was a collaboration between Uzanto and eBay Design Labs
  2. GEM methods. Over the web to a large # of users. Engaging interface, tasks that don’t insult user’s intelligence. Visualizations: Capture the results of the study in an approachable form. Understandable by everyone on the team, embedded into PPT or email. In between: us, our statistical analysis tools, scripts, and processes.
  3. MIndCanvas borrows from game, is game-like, but not a game Did not set out to create games, used it to deal with complexity Elements of building up screens rather than presenting Focus on how attention is flowing – how to keep users engaged Provide contextual help which is intelligent Extremely interactive – every element on screen reacts to you
  4. MIndCanvas borrows from game, is game-like, but not a game Did not set out to create games, used it to deal with complexity Elements of building up screens rather than presenting Focus on how attention is flowing – how to keep users engaged Provide contextual help which is intelligent Extremely interactive – every element on screen reacts to you