VDI : per-user customization, greater application compatibility. VMWare View 4, MS VDI Std/Premium Suite TS : requires less hardware than VDI, is slightly more scalable, and arguably less management
eFax, MyFax, RingCentral
How to share visuals – e.g. docs, plan, preso - Web Conf : * GoToMeeting (Citrix): $50/mo, 15 people * WebEx (Cisco): $50/mo, 25 people * ReadyTalk: $45/yr Techsoup , 15 people * Office Communications Server How to share files : * basic repository - Jungle Disk , Drop.io, Dropbox, Office Live * repository + apps: Google Docs * repository + workflow ( Enterprise Content Management ): SharePoint, Alfresco (open source), Knowledge Tree Avoid managing desktop enviro at all – comprehensive hosted software: * Hyperoffice: docs, email, calendar, contacts, Intranet, meetings. $700/yr for 10 ppl. * Zoho, Google Apps, MS BPOS , Ofc Web Apps … Coordinate teams/projects: * Basecamp, Sharepoint/SP Online, Pivotal Tracker (* Azure is MS cloud computing framework) Contacts/CRM: * Salesforce, SugarCRM, DIA, Convio/Common Ground Desktop replacement: * Aviary – online image editing Email hosting: * Gmail, hosted Exchange
VoIP : voice traffic on data networks. Use analog telephone adapter, softphone, or VoIP phone. Cheaper long distance, virtual phone numbers. Skype! IP Telephony : Taking voice data out of the PBX: Web/email integrated voicemail. PBX: Private Branch Exchange, traditionally serves 1 office. Virtual PBX = hosted PBX: low cost of entry & calling costs * Ring Central * Vocalocity-eliminates long dist charge * VoiceNation-best @ unifying sites into 1 * Virtual PBX. Buy/build/host: * Buy Nortel, Avaya. Big orgs. * Build with Asterisk. Larger orgs with tech capacity. * Host with third party vendor. Apptix, Aptela, iCore, etc. Smaller orgs.