Libr 534 Mod 5 Class 2 Handout for KM and Managing health libraries

1. The University of British Columbia
School of Library, Archival and Information Studies
LIBR534 - Health Information Sources and Services
Winter Session Term 2 Jan – April 2010
Dean Giustini and Greg Rowell
Module V Class 2
Knowledge Management in Health Libraries
Managing Health Libraries
April 1, 2010
Knowledge Management
Define:
a) Explicit Knowledge
b) Tacit Knowledge
KM Framework

2. Rowell’s Laws of Management
First law: Know Your Organization
a) Structure
b) Your boss
c) The executive
Second law: Know your business
a) Trends – external, internal
b) Collections
c) Marketing
d) Managing a budget
Third law: Know your people
a) Skill levels
b) Needs
c) Concerns
d) Performance appraisal
Fourth law: Know yourself
a) Communication Skills
b) Conflict Resolution Skills
c) Leadership Style
d) Essential Behaviours
i. Emotional fortitude
– authenticity, self-awareness, self mastery, humility
ii. Models: 7HHEP – The 8th Habit (6 Cancers) - CASTLE - ?
Fifth law: Know your colleagues
a) Collaboration
i. Teaching
ii. Conference Committees
iii. Consortia :
e-HLbc, BC-ELN, HKN, SHIRP, CRKN, SALUS
iv. Conferences
b) Organizational committees
c) Professional Organizations
– HLABC, CHLA/ABSC, MLA, PNC/MLA, SLA
d) Mentors