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MAKE YOUR FIRM UNIQUE
brand yourself
for professional success
personal business development
and branding strategies
MAKE YOUR FIRM UNIQUE
today’s agenda
  building a personal brand
  the personal brand as an extension of
the firm brand
  building a personal plan
MAKE YOUR FIRM UNIQUE
building a personal brand
MAKE YOUR FIRM UNIQUE
what is a brand?
understand the theory before you
attempt a strategy
MAKE YOUR FIRM UNIQUE
a brand is not a logo alone.
a brand is a distinctive identity
based on a promise of value
different from any other.
MAKE YOUR FIRM UNIQUE
think of it as personality
  consistency is transformed into personality
  personality contains the human qualities
you relate to and depend on in a
relationship
  loyalty is the emotional payoff
that is, make the brand personal
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
how is personality expressed?
  through your “voice” in print
  via your appearance (bowtie or tieless)
  by your manners and polish: folksy or
refined
  by your printed or online communications
  by the whole package
[note to self: consistency]
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
observation #1: Early on in
their careers, these million-
dollar babies all decided to
pursue a hobby, which turned
into a passion.
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
tip: View your role as a lawyer
who needs to bring in
business to the firm and your
partners–not to yourself.
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
observation #2: Each of the
rainmakers were not snobs
despite their education and
income level.
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
tip: Follow every client, no
matter where she or he goes.
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
observation #3: None of the
rainmakers smoke or has had
more than one alcoholic drink
with a client–ever.
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
tip: Keep your business
antennae up–no matter where
you are.
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
observation #4: All four–whether
on a casual day or otherwise–
deliberately made sure they
looked “well-dressed.”
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
tip: Make sure your invoices
are as perfect as your briefs.
MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion-
Dollar Rainmakers”
Stacy West Clark
tip: Don’t confuse title with
authority.
MAKE YOUR FIRM UNIQUE
the personal brand as an
extension of the firm’s brand
MAKE YOUR FIRM UNIQUE
  design around your business goals
  position yourself as important, confident and a
leader
  preview what it s like to work with you
  encourage dialogue
  humanize your offering
  tell stories and deliver proof
  use charts, maps, tables and diagrams to
deliver substantive content
the goal of all communications
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
  design around your business goals
  position yourself as important, confident and a
leader
  preview what it s like to work with you
  encourage dialogue
  humanize your offering
  tell stories and deliver proof
  use charts, maps, tables and diagrams to
deliver substantive content
the goal of all communications
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
  design around your business goals
  position yourself as important, confident and a
leader
  preview what it s like to work with you
  encourage dialogue
  humanize your offering
  tell stories and deliver proof
  use charts, maps, tables and diagrams to
deliver substantive content
the goal of all communications
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
  design around your business goals
  position yourself as important, confident and a
leader
  preview what it s like to work with you
  encourage dialogue
  humanize your offering
  tell stories and deliver proof
  use charts, maps, tables and diagrams to
deliver substantive content
the goal of all communications
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
0:30 / 3:00 / 30:00
mastering
the art of
conversational
branding
MAKE YOUR FIRM UNIQUE
I m a lawyer.
MAKE YOUR FIRM UNIQUE
0 10
what did I [the lawyer] fail to do?
  who am I?
  who do I work for or with?
  how do I do it?
the :30 pitch
MAKE YOUR FIRM UNIQUE
0 10
what do you [the client] want to know?
  who are you?
  how can you help me?
  how can I help you?
the :30 pitch
MAKE YOUR FIRM UNIQUE
MAKE YOUR FIRM UNIQUE
1.  have a purpose: what do you want the
listener to do?
2.  create a dialogue
3.  position yourself as important,
confident and a leader.
0 10
the :30 pitch
MAKE YOUR FIRM UNIQUE
all decisions are
emotional decisions
MAKE YOUR FIRM UNIQUE
Finding
Expertise
Choosing
Intellectual Expertise
when people look for services . . .
Emotional Comfort Comfort
MAKE YOUR FIRM UNIQUE
Finding
Expertise
Choosing
Intellectual Expertise
when people decide to buy . . .
Emotional ComfortComfort
Finding Choosing
Intellectual
Emotional
MAKE YOUR FIRM UNIQUE
building a personal plan
MAKE YOUR FIRM UNIQUE
the only bad marketing is no
marketing, and the next level
of bad marketing is marketing
without a strategic plan
MAKE YOUR FIRM UNIQUE
law firm strategy pyramid
MAKE YOUR FIRM UNIQUE
law firm strategy pyramid
MAKE YOUR FIRM UNIQUE
why the pyramid works
  establishes goals that align with the firm
clear, actionable and measurable goals are the
difference between good intentions and actual
results
  guides firm resources
  people and finances
  fosters target and cross-marketing
  identify and maximize opportunities within
industries, clients and client groups
MAKE YOUR FIRM UNIQUE
personal business development plan
components
  goals
  client development opportunities [existing
clients]—gap analysis
  new clients/prospects
  relationships & engagement—professional/
civic/industry involvement/referrals
  personal brand—public profile/credibility
MAKE YOUR FIRM UNIQUE
goals
MAKE YOUR FIRM UNIQUE
client development opportunities
MAKE YOUR FIRM UNIQUE
new clients/prospects
MAKE YOUR FIRM UNIQUE
relationships & engagement
MAKE YOUR FIRM UNIQUE
personal brand
MAKE YOUR FIRM UNIQUE
fin

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Brand Yourself – Personal Business Development & Branding Strategies for Professional Success

  • 1. MAKE YOUR FIRM UNIQUE brand yourself for professional success personal business development and branding strategies
  • 2. MAKE YOUR FIRM UNIQUE today’s agenda   building a personal brand   the personal brand as an extension of the firm brand   building a personal plan
  • 3. MAKE YOUR FIRM UNIQUE building a personal brand
  • 4. MAKE YOUR FIRM UNIQUE what is a brand? understand the theory before you attempt a strategy
  • 5. MAKE YOUR FIRM UNIQUE a brand is not a logo alone. a brand is a distinctive identity based on a promise of value different from any other.
  • 6. MAKE YOUR FIRM UNIQUE think of it as personality   consistency is transformed into personality   personality contains the human qualities you relate to and depend on in a relationship   loyalty is the emotional payoff that is, make the brand personal
  • 7. MAKE YOUR FIRM UNIQUE
  • 8. MAKE YOUR FIRM UNIQUE
  • 9. MAKE YOUR FIRM UNIQUE
  • 10. MAKE YOUR FIRM UNIQUE
  • 11. MAKE YOUR FIRM UNIQUE how is personality expressed?   through your “voice” in print   via your appearance (bowtie or tieless)   by your manners and polish: folksy or refined   by your printed or online communications   by the whole package [note to self: consistency]
  • 12. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark observation #1: Early on in their careers, these million- dollar babies all decided to pursue a hobby, which turned into a passion.
  • 13. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark tip: View your role as a lawyer who needs to bring in business to the firm and your partners–not to yourself.
  • 14. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark observation #2: Each of the rainmakers were not snobs despite their education and income level.
  • 15. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark tip: Follow every client, no matter where she or he goes.
  • 16. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark observation #3: None of the rainmakers smoke or has had more than one alcoholic drink with a client–ever.
  • 17. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark tip: Keep your business antennae up–no matter where you are.
  • 18. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark observation #4: All four–whether on a casual day or otherwise– deliberately made sure they looked “well-dressed.”
  • 19. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark tip: Make sure your invoices are as perfect as your briefs.
  • 20. MAKE YOUR FIRM UNIQUEMy Night with a Few Multimillion- Dollar Rainmakers” Stacy West Clark tip: Don’t confuse title with authority.
  • 21. MAKE YOUR FIRM UNIQUE the personal brand as an extension of the firm’s brand
  • 22. MAKE YOUR FIRM UNIQUE   design around your business goals   position yourself as important, confident and a leader   preview what it s like to work with you   encourage dialogue   humanize your offering   tell stories and deliver proof   use charts, maps, tables and diagrams to deliver substantive content the goal of all communications
  • 23. MAKE YOUR FIRM UNIQUE
  • 24. MAKE YOUR FIRM UNIQUE
  • 25. MAKE YOUR FIRM UNIQUE   design around your business goals   position yourself as important, confident and a leader   preview what it s like to work with you   encourage dialogue   humanize your offering   tell stories and deliver proof   use charts, maps, tables and diagrams to deliver substantive content the goal of all communications
  • 26. MAKE YOUR FIRM UNIQUE
  • 27. MAKE YOUR FIRM UNIQUE   design around your business goals   position yourself as important, confident and a leader   preview what it s like to work with you   encourage dialogue   humanize your offering   tell stories and deliver proof   use charts, maps, tables and diagrams to deliver substantive content the goal of all communications
  • 28. MAKE YOUR FIRM UNIQUE
  • 29. MAKE YOUR FIRM UNIQUE
  • 30. MAKE YOUR FIRM UNIQUE   design around your business goals   position yourself as important, confident and a leader   preview what it s like to work with you   encourage dialogue   humanize your offering   tell stories and deliver proof   use charts, maps, tables and diagrams to deliver substantive content the goal of all communications
  • 31. MAKE YOUR FIRM UNIQUE
  • 32. MAKE YOUR FIRM UNIQUE 0:30 / 3:00 / 30:00 mastering the art of conversational branding
  • 33. MAKE YOUR FIRM UNIQUE I m a lawyer.
  • 34. MAKE YOUR FIRM UNIQUE 0 10 what did I [the lawyer] fail to do?   who am I?   who do I work for or with?   how do I do it? the :30 pitch
  • 35. MAKE YOUR FIRM UNIQUE 0 10 what do you [the client] want to know?   who are you?   how can you help me?   how can I help you? the :30 pitch
  • 36. MAKE YOUR FIRM UNIQUE
  • 37. MAKE YOUR FIRM UNIQUE 1.  have a purpose: what do you want the listener to do? 2.  create a dialogue 3.  position yourself as important, confident and a leader. 0 10 the :30 pitch
  • 38. MAKE YOUR FIRM UNIQUE all decisions are emotional decisions
  • 39. MAKE YOUR FIRM UNIQUE Finding Expertise Choosing Intellectual Expertise when people look for services . . . Emotional Comfort Comfort
  • 40. MAKE YOUR FIRM UNIQUE Finding Expertise Choosing Intellectual Expertise when people decide to buy . . . Emotional ComfortComfort Finding Choosing Intellectual Emotional
  • 41. MAKE YOUR FIRM UNIQUE building a personal plan
  • 42. MAKE YOUR FIRM UNIQUE the only bad marketing is no marketing, and the next level of bad marketing is marketing without a strategic plan
  • 43. MAKE YOUR FIRM UNIQUE law firm strategy pyramid
  • 44. MAKE YOUR FIRM UNIQUE law firm strategy pyramid
  • 45. MAKE YOUR FIRM UNIQUE why the pyramid works   establishes goals that align with the firm clear, actionable and measurable goals are the difference between good intentions and actual results   guides firm resources   people and finances   fosters target and cross-marketing   identify and maximize opportunities within industries, clients and client groups
  • 46. MAKE YOUR FIRM UNIQUE personal business development plan components   goals   client development opportunities [existing clients]—gap analysis   new clients/prospects   relationships & engagement—professional/ civic/industry involvement/referrals   personal brand—public profile/credibility
  • 47. MAKE YOUR FIRM UNIQUE goals
  • 48. MAKE YOUR FIRM UNIQUE client development opportunities
  • 49. MAKE YOUR FIRM UNIQUE new clients/prospects
  • 50. MAKE YOUR FIRM UNIQUE relationships & engagement
  • 51. MAKE YOUR FIRM UNIQUE personal brand
  • 52. MAKE YOUR FIRM UNIQUE fin