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Talent Management:
The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit,
Leeds Business School

j.gold@leedsmet.ac.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School



                                                                               C1




                                                   C3                                        C2




                           A2                                                                     A1




                                                                               B1

 Telephone: 01535 604026                                       marketing@webanywhere.co.uk         www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




 Telephone: 01535 604026                                       marketing@webanywhere.co.uk   www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




 Telephone: 01535 604026                                       marketing@webanywhere.co.uk   www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




CIPD Surveys
    54% of respondents reported doing talent management in 2012 (61% in 2011)

    Only 20% had a formal definition, less than 60% of organisations with talent management activities
    believe they are effective, with nearly one in six (15%) reporting they are ineffective

    Developing high potentials (67%) and senior managers (62%) are main targets

    In-house development, coaching and succession planning are main activities

    66% believed that the exclusive focus had strong de-motivating effects on those not chosen

    Only 29% believed that talent management should have an exclusive focus




 Telephone: 01535 604026                                       marketing@webanywhere.co.uk   www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




Typology of TM Choices
                                                                               Inclusive

                                                    Everyone                           Networks/Communities



                                                                                                         Collective

                     Individual
                                                  Selectes Elite                      Key positions/Key groups




                                                       Exclusive

 Telephone: 01535 604026                                       marketing@webanywhere.co.uk                       www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




Problems
    Talent matters, but TM matters more?

    Talent requires opportunity & direction

    Varied responses of different business units where culture, history and current
    imperatives mediate attitudes towards TM

    Leadership, structure, culture important – line managers!!

    Another performance and appraisal process which provided a totem of respectability

    Human Capital v Social Capital Development - talenting – the process of talent
    exchange for mutual benefit (or not)




 Telephone: 01535 604026                                       marketing@webanywhere.co.uk   www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




Focus solely on Individual Talent/Human Capital
    Neglects the organization as a whole

    Arrogance and elitism

    Talent not fixed over time

    Focus on hiring outsiders at expense of developing insiders

    Talented people recruit in own image, restricting what counts as talent

    Focus on individual leadership, hero worship and executive pay
    – creates narcissism, over-reliance on financial incentives and ruthlessness




 Telephone: 01535 604026                                       marketing@webanywhere.co.uk   www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




The need for Talenting

     Formal TM architecture


     - BOXES
     - GRIDS
     - PIPELINES




 Telephone: 01535 604026                                       marketing@webanywhere.co.uk   www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




Do You Know Your Talenting?

                     1          Which talenting activities are well known to you?


                                                 2         Which are known but difficult to specify in detail?



                               3         Is the talenting aligned?


                                                                           4    Can you ever know all the talenting?




 Telephone: 01535 604026                                       marketing@webanywhere.co.uk                   www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




Talenting-Based View of Business
    The sum of people’s gifts, and relationships of exchange, has the potential to create
    competitive advantage.

    Exploits the distinctive competencies of a work organisation (its resources and capabilities)
    that arise through exchange.

    Leadership capabilities are critical to harnessing the firm’s talenting




 Telephone: 01535 604026                                       marketing@webanywhere.co.uk   www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




Uncovering the Difference that Makes the Difference

                                                                We have the Talent for Success



                                         Factor 1                                                          Factor 3


                                                                              Factor 2



                                                   Activity 1                                     Activity 4
                                                                    Activity 2       Activity 3




                                                      Example 1     Example 2    Example 3




                                                   Story              Story              Story


 Telephone: 01535 604026                                         marketing@webanywhere.co.uk                          www.webanywhere.co.uk
Talent Management: The Bits Missing
Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School




The Parable of the Talents* (Matthew 25:14-30)
*From Latin talenta, plural of talentum sum of money; in Medieval Latin the sense was extended to ability




         “         For it will be like a man going on a journey, who called his servants and entrusted to them his property.
                   To one he gave five talents, to another two, to another one, to each according to his ability.
                   Then he went away. He who had received the five talents went at once and traded with them, and he made



                                                                                                                               ”
                   five talents more. So also he who had the two talents made two talents more.




 Telephone: 01535 604026                                                             marketing@webanywhere.co.uk   www.webanywhere.co.uk
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Talent Mangement: The Bits Missing

  • 1. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School j.gold@leedsmet.ac.uk
  • 2. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School C1 C3 C2 A2 A1 B1 Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 3. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 4. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 5. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School CIPD Surveys 54% of respondents reported doing talent management in 2012 (61% in 2011) Only 20% had a formal definition, less than 60% of organisations with talent management activities believe they are effective, with nearly one in six (15%) reporting they are ineffective Developing high potentials (67%) and senior managers (62%) are main targets In-house development, coaching and succession planning are main activities 66% believed that the exclusive focus had strong de-motivating effects on those not chosen Only 29% believed that talent management should have an exclusive focus Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 6. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School Typology of TM Choices Inclusive Everyone Networks/Communities Collective Individual Selectes Elite Key positions/Key groups Exclusive Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 7. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School Problems Talent matters, but TM matters more? Talent requires opportunity & direction Varied responses of different business units where culture, history and current imperatives mediate attitudes towards TM Leadership, structure, culture important – line managers!! Another performance and appraisal process which provided a totem of respectability Human Capital v Social Capital Development - talenting – the process of talent exchange for mutual benefit (or not) Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 8. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School Focus solely on Individual Talent/Human Capital Neglects the organization as a whole Arrogance and elitism Talent not fixed over time Focus on hiring outsiders at expense of developing insiders Talented people recruit in own image, restricting what counts as talent Focus on individual leadership, hero worship and executive pay – creates narcissism, over-reliance on financial incentives and ruthlessness Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 9. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School The need for Talenting Formal TM architecture - BOXES - GRIDS - PIPELINES Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 10. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School Do You Know Your Talenting? 1 Which talenting activities are well known to you? 2 Which are known but difficult to specify in detail? 3 Is the talenting aligned? 4 Can you ever know all the talenting? Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 11. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School Talenting-Based View of Business The sum of people’s gifts, and relationships of exchange, has the potential to create competitive advantage. Exploits the distinctive competencies of a work organisation (its resources and capabilities) that arise through exchange. Leadership capabilities are critical to harnessing the firm’s talenting Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 12. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School Uncovering the Difference that Makes the Difference We have the Talent for Success Factor 1 Factor 3 Factor 2 Activity 1 Activity 4 Activity 2 Activity 3 Example 1 Example 2 Example 3 Story Story Story Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk
  • 13. Talent Management: The Bits Missing Professor Jeff Gold, HRD and Leadership Research Unit, Leeds Business School The Parable of the Talents* (Matthew 25:14-30) *From Latin talenta, plural of talentum sum of money; in Medieval Latin the sense was extended to ability “ For it will be like a man going on a journey, who called his servants and entrusted to them his property. To one he gave five talents, to another two, to another one, to each according to his ability. Then he went away. He who had received the five talents went at once and traded with them, and he made ” five talents more. So also he who had the two talents made two talents more. Telephone: 01535 604026 marketing@webanywhere.co.uk www.webanywhere.co.uk