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Three Secrets to Being an
   Amazing Manager

     September 20, 2011

        Brought to you by:
Today’s Speakers
Andy Krzmarzick
Community Manager
GovLoop
Kevin Dubs
YGL Career Services Program Manager
Young Government Leaders

Tom Fox
Vice President, leadership and Innovation
Partnership for Public Service
GovGigs Resources
• GovGigs: www.govloop.com/govgigs
• Rock Your Resume:
  www.govloop.com/group/rockyourresume
• Job Listngs: http://jobs.govloop.com
• Join our Mentors Program:
  http://mentors.govloop.com/signup
Housekeeping
o Twitter Hash Tag: #gltrain
o At any time during the next hour, if you would
  like to submit a question, just look for the "Ask
  a question" console. The presenters will field
  your questions at the end.
o If you have any technical difficulties during the
  Webinar, click on the Help button located
  below the slide window and you’ll receive
  technical assistance.
o And finally, after this session is complete, we
  will be e-mailing you a link to the archived
  version of this Webinar, so you can view it
  again or share it with a colleague and a
  GovLoop training certificate.
Three Secrets to
    Being an
Amazing Manager
     September 20, 2011
Agenda

ď‚« Partnership Introduction
ď‚« Getting the Secret Out
ď‚« Ideas for Action
ď‚« Q&A
ď‚« Conclusion and Contact Information
Introduction &
   Overview
Partnership for Public Service

   The Partnership for Public Service works to revitalize our
federal government by inspiring a new generation to serve and
          by transforming the way government works
ď‚« Inspiring and Hiring Mission Critical Talent
ď‚« Strengthening Leaders
ď‚« Engaging Employees
ď‚« Modernizing Management Systems
ď‚« Building Networks of Support
Center for Government Leadership

 Preparing federal leaders to solve national challenges by
      driving innovation, inspiring employees and
                     delivering results


              Excellence in
Annenberg
              Government        Executive     Customized
Leadership
                Fellows         Network        Trainings
 Seminars
                Program


                     Alumni Network
Getting the Secret Out
Nine Attributes of Innovation Leaders
Service to America Medals
Celebrating excellence in our federal civil service
Nine Attributes of Innovation Leaders
Core Attributes
Core Attributes
Core Attributes
Case Example: Admiral Thad Allen
Ideas for Action – Articles/Blogs

ď‚« GovLoop Daily Dose

ď‚« Harvard Business Review (http://m.hbr.org)

ď‚« NY Times Corner Office
  (http://projects.nytimes.com/corner-office)

ď‚« Washington Post Federal Coach
  (http://www.washingtonpost.com/blogs/ask-the-
  fedcoach)
Ideas for Action – TED Talks

ď‚« Watch TED Talks (http:/www.ted.com)
   • Tim Brown – Creativity & Play
   • Seth Godin – Leading Tribes
   • Steven Johnson –
     Where Do Good Ideas Come From?
   • Alexis Ohanian –
     How to Make a Splash in Social Media
   • Derek Sivers – Starting a Movement
Ideas for Action – Books

ď‚« Good to Great and the Social Sectors
  Jim Collins

ď‚« Leading Outside the Lines
  Jon Katzenbach & Zia Khan

ď‚« Made to Stick and Switch
  Chip & Dan Heath

ď‚« The Art of Innovation
  Tom Kelley
Leading People & Teams
Leading People & Teams
Leading People & Teams
Case Example: Jeff Baker
Ideas for Action: One-on-Ones
   Short – 15 to 30 minutes
   Frequent – at least once every two weeks
  ď‚« Focused on what the individual wants to
    talk about
  ď‚« Scheduled in advance
   A top priority – if a meeting is postponed,
    it needs to be rescheduled promptly


© 2001 The Ken Blanchard Companies. All rights reserved.
Ideas for Action: Upward Feedback
ď‚« What is one thing you want me to continue doing?
ď‚« What is one thing that I can do to help your
  productivity? Your professional growth?
ď‚« If you could get me to stop doing one thing, what
  would it be (i.e., it diminishes your productivity,
  morale)?
ď‚« If you could get me to start doing one thing, what
  would it be (i.e., it would increase your productivity,
  morale)?
ď‚« What else can I do to be a better
  colleague/supervisor?
Leading Across Boundaries
Leading Across Boundaries
Leading Across Boundaries
Case Example: Nicole Nelson-Jean
Ideas for Action

ď‚« Use personality (e.g., MBTI) or motivation (e.g.,
  SDI) assessments to better understand yourself
  and your colleagues

ď‚« Intentionally build and maintain your networks
  on GovLoop, YGL and even in person

ď‚« Know your leaders and learn to lighten their
  workloads
Ideas for Action: The Big Picture

For you:
ď‚« Self-assess your level within each attribute
ď‚« Study the higher levels and set goals for improving


For your team:
ď‚« Select/hire new employees who demonstrate attributes
ď‚« Create targeted, behavior-based development
  opportunities
ď‚« Reward employees whose performance reflects attributes
Conclusion &
Contact Information
Contact

ď‚« Tom Fox
  202-775-2745
  tfox@ourpublicservice.org
Contact (continued)

ď‚« Center for Government Leadership:
  • Annenberg Leadership Seminars
  • Excellence in Government Fellows program

ď‚« Daily Pipeline

ď‚« Best Places to Work Agency Workshops

ď‚« Service to America Medals
ourpublicservice.org
Today’s Speakers
Andy Krzmarzick
Community Manager
GovLoop
Kevin Dubs
YGL Career Services Program Manager
Young Government Leaders

Tom Fox
Vice President, leadership and Innovation
Partnership for Public Service
GovGigs Resources
• GovGigs: www.govloop.com/govgigs
• Rock Your Resume:
  www.govloop.com/group/rockyourresume
• Job Listngs: http://jobs.govloop.com
• Join our Mentors Program:
  http://mentors.govloop.com/signup
Thank You!

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3 Secrets to Being an Amazing Manager in Government

  • 1. Three Secrets to Being an Amazing Manager September 20, 2011 Brought to you by:
  • 2. Today’s Speakers Andy Krzmarzick Community Manager GovLoop Kevin Dubs YGL Career Services Program Manager Young Government Leaders Tom Fox Vice President, leadership and Innovation Partnership for Public Service
  • 3. GovGigs Resources • GovGigs: www.govloop.com/govgigs • Rock Your Resume: www.govloop.com/group/rockyourresume • Job Listngs: http://jobs.govloop.com • Join our Mentors Program: http://mentors.govloop.com/signup
  • 4. Housekeeping o Twitter Hash Tag: #gltrain o At any time during the next hour, if you would like to submit a question, just look for the "Ask a question" console. The presenters will field your questions at the end. o If you have any technical difficulties during the Webinar, click on the Help button located below the slide window and you’ll receive technical assistance. o And finally, after this session is complete, we will be e-mailing you a link to the archived version of this Webinar, so you can view it again or share it with a colleague and a GovLoop training certificate.
  • 5. Three Secrets to Being an Amazing Manager September 20, 2011
  • 6. Agenda ď‚« Partnership Introduction ď‚« Getting the Secret Out ď‚« Ideas for Action ď‚« Q&A ď‚« Conclusion and Contact Information
  • 7. Introduction & Overview
  • 8. Partnership for Public Service The Partnership for Public Service works to revitalize our federal government by inspiring a new generation to serve and by transforming the way government works ď‚« Inspiring and Hiring Mission Critical Talent ď‚« Strengthening Leaders ď‚« Engaging Employees ď‚« Modernizing Management Systems ď‚« Building Networks of Support
  • 9. Center for Government Leadership Preparing federal leaders to solve national challenges by driving innovation, inspiring employees and delivering results Excellence in Annenberg Government Executive Customized Leadership Fellows Network Trainings Seminars Program Alumni Network
  • 11. Nine Attributes of Innovation Leaders
  • 12. Service to America Medals Celebrating excellence in our federal civil service
  • 13. Nine Attributes of Innovation Leaders
  • 17. Case Example: Admiral Thad Allen
  • 18. Ideas for Action – Articles/Blogs ď‚« GovLoop Daily Dose ď‚« Harvard Business Review (http://m.hbr.org) ď‚« NY Times Corner Office (http://projects.nytimes.com/corner-office) ď‚« Washington Post Federal Coach (http://www.washingtonpost.com/blogs/ask-the- fedcoach)
  • 19. Ideas for Action – TED Talks ď‚« Watch TED Talks (http:/www.ted.com) • Tim Brown – Creativity & Play • Seth Godin – Leading Tribes • Steven Johnson – Where Do Good Ideas Come From? • Alexis Ohanian – How to Make a Splash in Social Media • Derek Sivers – Starting a Movement
  • 20. Ideas for Action – Books ď‚« Good to Great and the Social Sectors Jim Collins ď‚« Leading Outside the Lines Jon Katzenbach & Zia Khan ď‚« Made to Stick and Switch Chip & Dan Heath ď‚« The Art of Innovation Tom Kelley
  • 25. Ideas for Action: One-on-Ones ď‚« Short – 15 to 30 minutes ď‚« Frequent – at least once every two weeks ď‚« Focused on what the individual wants to talk about ď‚« Scheduled in advance ď‚« A top priority – if a meeting is postponed, it needs to be rescheduled promptly © 2001 The Ken Blanchard Companies. All rights reserved.
  • 26. Ideas for Action: Upward Feedback ď‚« What is one thing you want me to continue doing? ď‚« What is one thing that I can do to help your productivity? Your professional growth? ď‚« If you could get me to stop doing one thing, what would it be (i.e., it diminishes your productivity, morale)? ď‚« If you could get me to start doing one thing, what would it be (i.e., it would increase your productivity, morale)? ď‚« What else can I do to be a better colleague/supervisor?
  • 30. Case Example: Nicole Nelson-Jean
  • 31. Ideas for Action ď‚« Use personality (e.g., MBTI) or motivation (e.g., SDI) assessments to better understand yourself and your colleagues ď‚« Intentionally build and maintain your networks on GovLoop, YGL and even in person ď‚« Know your leaders and learn to lighten their workloads
  • 32. Ideas for Action: The Big Picture For you: ď‚« Self-assess your level within each attribute ď‚« Study the higher levels and set goals for improving For your team: ď‚« Select/hire new employees who demonstrate attributes ď‚« Create targeted, behavior-based development opportunities ď‚« Reward employees whose performance reflects attributes
  • 34. Contact ď‚« Tom Fox 202-775-2745 tfox@ourpublicservice.org
  • 35. Contact (continued) ď‚« Center for Government Leadership: • Annenberg Leadership Seminars • Excellence in Government Fellows program ď‚« Daily Pipeline ď‚« Best Places to Work Agency Workshops ď‚« Service to America Medals
  • 37. Today’s Speakers Andy Krzmarzick Community Manager GovLoop Kevin Dubs YGL Career Services Program Manager Young Government Leaders Tom Fox Vice President, leadership and Innovation Partnership for Public Service
  • 38. GovGigs Resources • GovGigs: www.govloop.com/govgigs • Rock Your Resume: www.govloop.com/group/rockyourresume • Job Listngs: http://jobs.govloop.com • Join our Mentors Program: http://mentors.govloop.com/signup