digital democracy conference, Athens, 2 October 2013 Areas covered in the presentation: 1. overview of EC e-gov activities 2. e-participation and the policy cycle 3. lessons from the digital agenda

1. Digital Democracy: participation-
accountability-economic Development
Athens 2013 October 2
Miguel Gonzalez-Sancho
EUROPEAN COMMISSION, DG CONNECT

2. Presentation overview
• European Commission and e-Gov > eParticipation
• e-participation and the policy cycle
• Reflections from the Digital Agenda for Europe case

3. Speeding up Public sector innovation (Virtuous
circles – Government)

4. eGovernment
Action Plan
Empowering
Citizens and
Businesses
Strengthening
the Internal
Market
Efficiency &
Effectiveness
Pre-conditions
User Centric services
Collaborative production
Re-use of information
Transparency
Involvement of Citizens
Organisation process
Administrative burden
Open Specifications and
Interoperability
Key enablers
Innovative eGovernment
Green Government
Seamless Services
Personal Mobility
Cross Border Services
eGovernment Action Plan 2011-15

5. Open Government
European eGovernment Action Plan 2011-15 – Pillar I "User Empowerment":
Citizens and businesses should be empowered by eGovernment services designed
around users' needs and developed in collaboration with third parties, as well as by
increased access to public information, strengthened transparency and effective
means for involvement of stakeholders in the policy process.
Source: http://www.govloop.com/profiles/blogs/three-dimensions-of-open-government

6. Pillar I: Empowering Citizens and Businesses
User-centric services:
•Services designed around users’ needs and inclusive services
•Flexible and personalised interactions with public administrations
Collaborative production of services:
•Engaging third parties in the design and production of public services
Re-use of public sector information:
•Maximising the value of re-use of public sector information (PSI)
Improvement of transparency:
•Transparency in government decision-making and in its use of personal
data (in accordance with the Data Protection Directive)
Involvement of citizens and businesses in policy:
•Facilitating businesses and citizens through ICT solutions to participate in
public policy consultations, debates and policy-making processes

7. Open Government House
EU Treaties &
Institutions
eParticipation
Preparatory
Action
eTEN
FP7
FP6FP5
CIP
ePractice
Ministerial
Declaration
s
eGov
Action
Plans
H2020
(tbc)
Building the European Open Government
House with a strong element on
eParticipation

9. Presentation overview
• European Commission and e-Gov > eParticipation
• e-participation and the policy cycle
• Learnings from the Digital Agenda for Europe

11. A VISION: A THIRD WAY OF POLICY MAKING?
+ Emergent
+ Open
+ Peer2peer
+ Unexpected
Direct Democracy
- Social media
- Populism
- Unstructured discussion
- Loudest voice
+ Expert based
decisions
+ Robust
+ Relevant
Technocracy
- Black box
- Closed models
- Reductionism
Policy-making 2.0:
Open and evidence based

12. COVERING THE FULL POLICY CYCLE: IT’S
NOT ABOUT JUST CROWDSOURCING
DECISIONS

13. POLICY DESIGN: SMART
CROWDSOURCING

14. POLICY IMPLEMENTATION: APPS FOR
BEHAVIOURAL CHANGE

15. MONITORING AND EVALUATION
THROUGH OPEN DATA

16. Presentation overview
• European Commission and e-Gov > eParticipation
• e-participation and the policy cycle
• Reflections from the Digital Agenda for Europe case

17. IT’S NOT “TWO-WAY” CONVERSATION
 Many-to-many drives participation and action
http://daa.ec.europa.eu/grou

18. IT’S NOT ABOUT DIRECT DEMOCRACY
 It’s about letting good ideas emerge and bad ideas be
revealed
http://daa.ec.europa.eu/content/s

19. IT’S NOT ABOUT “TOTAL OPENNESS
NOW”
 A continuous trend: opening up earlier, and at more granular level
http://daa.ec.europa.eu/content/special

20. IT’S NOT ABOUT “TOTAL CITIZENS”
 Not representative but insightful: exploiting the long tail

21. blogs.ec.europa.eu/digital-agenda/
@DigitalAgendaEU
DigitalAgenda
ec.europa.eu/digital-agenda
THANK YOU FOR YOUR ATTENTION!