complete ppt for difficult discussions

3. Hand of the Lord

4. Koinonia Connection PAST Here is something about my past that would help you know me better DEFINING A difficult life experience which MOMENT helped me grow as a person was.. VALUES Here’s what I stand for… Ask follow up, onion peeling questions X Information + Feelings Information Only X

6. Fierce Conversation A fierce conversation is one in which you come out from behind yourself into the conversation and make it real. robust intense strong powerful passionate eager unbridled uncurbed by Susan Scott 15

7. The Goal The goal of a fierce conversation is to get everyone’s reality out on the table, so that it can be interrogated. Everyone’s! 15

8. Difficult Discussion: Why So Difficult? Key Principle Highly effective people act their way into a new way of feeling… they do not feel their way into a new way of acting. 16

9. 1. “You” Listen to understand 2. “Me” Ask… then present 3. “It” Brainstorm solutions (What’s right, not who’s right?) 4. “Us” Agree to who will do what by when… and set date to inspect what you expect Difficult Discussions 101 16

10. Difficult Discussions 201 Invitation Investigation Dialogue Follow Up Get the Facts One Minute Intro “ You” “Me” “It” “Us” Inspect What You Expect Results Relationships Trust 16

13. “ Would you be willing to talk with me long enough until we arrive at a solution that is acceptable to both of us?

22. Daily Debrief