Our Company Profile

1. SeyyoneSeyyone
SoftwareSoftware
SolutionsSolutions
Confidential

2. Confidential
Seyyone Software Solutions - A brief profile
 Seyyone is a offshore Medical Billing Company with delivery center providing healthcare
billing solutions and transcription services.
 We take pride in utilizing global resources to cover physician practices and offshore
delivery centers for cost effective solutions.
 We do billing for all specialties across United States of America.
 We take pleasure in delivering quality services with high caliber to maximize the Practice
revenue.
 We are fully equipped in Revenue Cycle Management.

3. Confidential
CorporateCorporate
OverviewOverview

4. Confidential
Corporate Overview
Focus on excellence driven by Accuracy, Confidentiality and Turnaround Time
Highly skilled and experienced specialists and dedicated follow up teams
Consistently demonstrating the highest levels of commitment, competency and professionalism
One stop solution-End to End process from dictation to accounts receivable – 24/7 Support
Management team has Over 11 years of experience in the area of Medical Transcription
Strict compliance with all HIPAA standards to maintain integrity and confidentiality of our client’s records

5. Confidential
Corporate Overview
Scalability, Reliability with improved quality
End to end services and all kinds of financial reports.
Quick response to the client needs as we are always able to fully staff each and every project
24/7 operations and customer support
Highly Cost Effective Solutions - up to 40% cost reduction

6. Confidential
ServicesServices
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Seyyone SoftwareSeyyone Software
SolutionsSolutions

7. Confidential
Financial Reports Maintained by Seyyone Software Solutions
In Seyyone Software Solutions, you can request for specific reports based on your requirements.
 Aged Accounts Receivable Reports
 Collections Reports
 Daily Activity Reports (Demo/Charges/Payments)
 Collection Ration Statistics and Trend
 Cash Log
 Daily Activity Report (EDI and AR)
 Client Update Tracker
 Claims Transmission and Rejections Tracker (EDI
Team)
 Denials Tracker
 Exception Handling and Escalation matrix

8. Confidential
Expertise
 Radiology
 Pathology
 ENT
 Surgery and Allied
 Medicine and Allied
 Obstetrics
 Obstetrics and Gynecology
 Ophthalmology
 Radiation Oncology
 Nuclear Medicine and Psychiatry
 Allergy and Immunology
 Emergency Medicine
 Internal Medicine
 Pediatrics
 Dermatology
 Family Medicine
 Urology
 Anesthesiology
 Physical Medicine and Rehabilitation
 Podiatric
The Team has expertise to handle any of the specialities

9. Confidential
Medical billing and coding services
Charge EntryCharge Entry

On-line entry of patient details directly into Health-Nautical billing software

Separate Audit team for compliance and accuracy

CPT-4 and ICD-9 match performed before completing charges

Electronic submission of bills to all carriers accepting the same/Paper billing if
necessary
CodingCoding

Remote Coding for CPT-4 and ICD-9 across all specialties

Coding team includes certified coders

24 to 48 hour turn-around time for both office based and hospital based
specialties
A/R ManagementA/R Management

Following up aggressively with almost all carriers for denied or outstanding
claims

Following up aggressively with patients on self pays & Co-pays

System automatically generates outstanding reports for follow up
Payment PostingPayment Posting

On-line entry of checks as per Explanation of Benefits received from the carriers

24 to 48 hour turn-around time for most files

100% accuracy guaranteed on the SLA’s

Working on Denial management and forwarding the same to the follow up team
Eligibility Verification &
Pre-Certification
Eligibility Verification &
Pre-Certification

Done both on-line and telephonically

Done 24 to 48 hours before patient visit to ensure reimbursement & reduce
denials
Value Added ServicesValue Added Services

Migration from Manual to Electronic
Billing

Cleanup of OLD AR

Hospital Billing Support

Enrollment and Credentialing

Mailing

EMR Implementation Support

10. Confidential
Value added services
Credentialing
Services

Compile initial provider information file

Compile information required for CAQH

Initiate enrollment and data entry on CAQH

Complete of applications as required by credentialing entities

Resolve requests for additional information

Coordinate communication with payer during approval process

Follow-up with payers to expedite the application process.

Completion, submission, and follow up on all payer applications
OLD Receivables
Follow-up

We provides you with a customized solution to collect every possible
dollar out of your old AR (> 90 days)
Practice
Management
Consultancy

Financial & Operational Analysis & Improvement:

Performance Assessment & Benchmarking

Performance Improvement

Revenue Enhancement

Payer Reimbursement & Contracting

Turnaround Plan & Management
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Medical Practice Management:

Operations

Overhead Control

Revenue Cycle & Business Office

11. Confidential
Quality Standards @ Seyyone Software Solutions
Multi-checks
Improvement
Training
Performance evaluation
Quality control workflow
Dynamic QC sampling
Root cause treatment
Development
Automation
Cause analysis
 Effectively maintaining the quality management system
 Benchmarking for continuous improvement
 Ongoing training and development
 Quality calibration sessions are held to evaluate performance against SLA
 Rigorous quality control (QC) through every step of the workflow process
 Granular tracking of error rates and production efficiencies
 QC to achieve an internal accuracy levels which consistently exceed the set SLA’s
 Dynamic QC sampling rates based on an historical view of accuracy fluctuations
 Treating repeated errors as “red flags,” and identifying and effectively treating root causes

12. HIPPA compliance
 We comply with HIPAA, trained in regulations related to Medicare,
Medicaid, managed care, third party liability, workers compensation,
Preferred Provider organizations and indemnity insurers and will follow
latest HIPAA updates.
 We will also maintain written policies and procedures by documenting
compliance of HIPAA rules and making these available to all personnel.
We will also implement chain of trust agreements with partners with
whom the practice exchanges healthcare information.
 Our security standards for health information will include training to all
practice staff members about privacy and security procedures.
 Our quality process involves auditing all entries to ensure 100% quality
compliance.
Confidential

13. Confidential
Seyyone Software SolutionsSeyyone Software Solutions
3rd Floor, Stock Exchange Building3rd Floor, Stock Exchange Building
686, Trichy Road, Coimbatore - 641005686, Trichy Road, Coimbatore - 641005
Tamil Nadu, IndiaTamil Nadu, India
Phone : 214-432-6657/ Fax: 888-789-5585Phone : 214-432-6657/ Fax: 888-789-5585
Email : info@seyyone.com
Web : www.seyyone.com