case study - Tom has a business
- 2. Debbie likes Tom’s food. Peter does not like Tom’s food. They both post to Twitter & Facebook!
- 3. Some friends stay away from Tom’s restaurant. Some strangers who did not know Peter or Tom stayed away too.
- 4. What to do? Tom Tom tries to Twitter & Facebook. His cooking suffered. His customers noticed. They stayed away.
Editor's Notes
- This is Tom. Tom as a business. He sells fish and chips.