Stabilizing growing threats and maintaining order is one of the key imperative for government organizations. Smart governments will work to STRENGTHEN PUBLIC SAFETY by Enabling law enforcement organizations to achieve situational awareness, increase speed of command and combat superiority.

1. George Mattathil -
5/16/2011
Let’s Build a Smarter Planet
Government Industry – Smarter Public Safety
© 2010 IBM Corporation

2. Executive Summary
 In the public safety arena, increasing crime rates, terrorist threats, fraud,
infrastructure exposures, cyber security risks, and natural disasters are
The Need forcing governments to think and act differently – Citizens expect their
government to protect them from these threats.
 Containing these growing threats and maintaining order are the key
The
imperatives in this challenging environment.
Imperative
 Smart Governments will have to focus on three areas in public safety:
– Smart Crime Fighting to prevent crimes proactively
The – Smart Emergency Management to provide real-time information
Solutions and improve situational awareness
– Smart Criminal Intelligence to detect activities of terrorist and
criminal groups
IBM  IBM’s solutions, built on our unique expertise in analytics help in timely
Expertise resolution of crime, responding quickly to emergency situations, ensuring
identity protection and minimizing threats.
2 © 2010 IBM Corporation

3. The reality of living in a globally integrated world:
 Increasing interdependence of countries, societies, and governments
– Importance of collaborating seamlessly on challenges
– Enabling quick communication across agencies
 Role of protecting people and property has many new dimensions
 Citizens are concerned about growing public safety issues - Natural
disasters, terrorism, increasing crime/fraud, physical threats, identity protection, security/
privacy concerns
– Need for improving real-time insights to identify threats
– Creating actionable plans to respond to terrorist attacks, disasters, public health emergencies in
an effective way
The world is connected:
Economically, Socially and Technically.
3 © 2010 IBM Corporation

4. The need for progress is clear
66% of people 18,000 Homicides $943 per person
According to the British Crime In the US, using Iowa State In Canada the tangible social
Survey 66% of adults believe University's methodology, the 18,000 and economic cost of crime in
crime has risen nationally in plus homicides recorded in 2007 was $31.4 billion, or $943 for
the past few years would cost roughly $300 billion each man, woman and child in
the country.
$3 Million $3.4 Billion $778 Billion
What a male teenager In New Zealand Government The American Academy of
heading towards a life of spending on police, corrections Actuaries disclosed that a
crime will cost society and justice has roughly doubled future large terrorist attack in
to $3.4 billion in the past 14 years, New York City could result in
adjusted for inflation, with little $778 billion in insured losses.
overall effect on crime
4 © 2010 IBM Corporation

5. Key drivers of change across the globe are forcing public safety
agencies to plan and respond effectively
With the acceleration of globalization and the blurring of traditional boundaries, it is
important for governments to “connect more closely”
– Enable geographically dispersed teams to collaborate seamlessly
Increasing crime, fraud and security issues remain a major concern –there is a need
for “timely awareness and action”
– Provide real-time proactive information for averting public safety
disasters, identifying identity threats, privacy threats
As networks become complex, and huge amount of information flows in from
disparate sources, it becomes crucial to integrate structured and unstructured
information and build “intelligent insight”
– Integrate siloed information and interconnection across varied data
points
5 © 2010 IBM Corporation

6. Stabilizing growing threats and maintaining order is one of the key
imperative for government organizations
IMPROVE CITIZEN AND MANAGE RESOURCES EFFECTIVELY
BUSINESS SERVICES Leveraging business intelligence and
Connecting people to programs planning to improve insight and elevate
based on individual needs performance with visibility and control
Smart governments will work to…
ENSURE A SUSTAINABLE
STRENGTHEN PUBLIC SAFETY
ENVIRONMENT Enabling law enforcement organizations to
Deploying environmentally
achieve situational awareness, increase
responsible operations speed of command and combat superiority
6 © 2010 IBM Corporation

7. Effective execution of public safety missions is about risk
management involving a wide variety of factors
 Managing citizen/community relationships
 Emergency response management
Crime
Fighting
 Interagency interoperability/collaboration
Emergency  Privacy and compliance
Management
 Threat and vulnerability management
Criminal
Intelligence  Identity and access management
 Security management
 Expanded public safety network (ie public
health, etc)
7 © 2010 IBM Corporation

8. Smart Government: Strengthening Public Safety
Smart Crime Fighting is: Smart Emergency Management is:
1 Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns, 2 Providing quick real-time information,
improving situational awareness and
enabling geographically dispersed teams to
detect fraudulent activity early-on collaborate seamlessly
Smart Criminal Intelligence is:
3 Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
8 © 2010 IBM Corporation

9. Strengthening Public Safety – Smart Crime Fighting
1
How will you…
 Integrate the multiple data marts, information silos and business systems to function
collaboratively and make informed decisions?
 Maximize impact of data, ensure accuracy and completeness of information to
improve intelligence?
 Quickly identify changing trends and proactively take measures to prevent crime?
Smart Crime Fighting
9 © 2010 IBM Corporation

10. Smart is: Providing government organizations with integrated
intelligence for faster responsiveness 1
Real Time Alerts Performance
CIS & Dashboard Measures
Transform, and Load
ARREST Extract, Transport, Interactive
Mapping
Integrate Operational
Crime
Data Store
Stop & Frisk Information
Warehouse CompStat
Legacy System Reporting
Crime
Entity Analytics Analysis
Identity and
OLTP
Relationship
BI Framework
Repository
Summons Shootings & Homicides DD5 - Blue
Data Entry/Record Management Web Application
Through advanced analytics, law enforcement agencies can determine patterns, identify trends, improve
speed of crime resolution, provide proactive information to officers, help deploy resources more effectively
and improve reporting and analysis
10 © 2010 IBM Corporation

11. Smart is: Providing real-time information and proactively
preventing crimes 1
How will you do it?
For real time crime data, there is a need to enhance data quality, provide up-to-date data delivery and integrate siloed
information to create a single “version of the truth”.
To drive intelligence, there is a need to use structured and unstructured data effectively, support an integrated document
management system for criminal records
Improved Operations Integrated Operations Advanced Analytics
Enhance data management capabilities Integrate key process to improve Optimize systems to gain deeper
to improve operations and optimize situational awareness insights
resources
The Benefits
 Create a complete view of data from  Increase awareness of interconnection
multiple sources to improve decision between data points to improve
making intelligence
 Improve the co-ordination and sharing  Better identify trends and proactively
of information across jurisdictional lines deploy resources to fight crime
11 © 2010 IBM Corporation

12. Solutions based on our unique expertise in analytics helps in
timely prevention of crime 1
Intelligent Integrated Predictive
Crime Fighting Intelligence Analytics
Intelligent Analytics and Crime Information Warehouse:
Crime Analytics Dashboard: Operational Picture Portal: Provides tools to predict and
Provides scorecards, dashboards Provides a complete view of prevent crime, ensure efficient
that enables law enforcement data from multiple sources use of public safety funds and
agencies to monitor and respond to improve situational assets and foster citizen safety
quickly in difficult situations awareness and decision
making
Global Name
Recognition: Predictive Analytic Software:
High precision name To improve overall operations,
matching system helps enabling agencies to considerably
resolve the complex reduce crime
problem of multi-cultural without a proportional increase in
name matching and staff
searching
12 © 2010 IBM Corporation

13. IBM has partnered with clients around the world to implement
innovative solutions for crime prevention 1
NYPD Crime Information Warehouse: Gives officers Mecklenburg-Vorpommern State Police: A state police
mobile access to more than 120 million criminal agency in Germany eliminates manual processes and
complaints, arrests and 911 records, as well as 5 million improves the accuracy of information when it implements
criminal records, parole files and photographs powerful new IBM Cognos software
Edmonton Police Services: Deployed an innovative Memphis Police : Used predictive analytics software to
solution that provides officers with near real-time improve its overall operations, enabling it to considerably
information that allows them to respond to crimes more reduce crime without a proportional increase in staff while
effectively expanding its coverage area
13 © 2010 IBM Corporation

14. Strengthening Public Safety – Smart Emergency Management
2
How will you…
 Co-ordinate emergency response across multiple agencies, stakeholders?
 Improve emergency response by faster sensing, responding and managing techniques?
 Protect people property and infrastructure, and deal with societal conflicts, threats,
vandalism?
 Address threats posed by Natural Disasters, Health Issues and Epidemics?
 Reduce manual administrative processes?
Smart Emergency Management
14 © 2010 IBM Corporation

15. Smart is: Enhancing situational analysis to improve response
and investigations 2
Capture Analyze Decide Act / Notify
Smart Cameras First Responder:
Coordination Center
Police, Fire, Security,
Public
Sensor Response
Real-time alerts
Event
Analyze Operational
& Index Dashboard
Searchable Event Search / Investigative
Pattern Analysis Analysis
Data Index
Predictive Analysis
15 © 2010 IBM Corporation

16. Smart is: Integrating operations to collaborate seamlessly
and improve situational awareness 2
How will you do it?
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration. Generate
results with a complete view of timely information, anytime, anywhere that can be leveraged in emergency situations
Improved Operations Integrated Operations Advanced Analytics
Enhance data management capabilities Integrate key process to improve Optimize systems to gain deeper
to improve operations and optimize situational awareness insights
resources
The Benefits
• Optimize emergency response • Improve situational awareness
capability through integrated control centers
• Enable public safety agencies for • Protect privacy while using video data
better communication for fast and
efficient disaster recovery efforts
16 © 2010 IBM Corporation

17. IBM offers the state-of-the art systems for dealing with
emergencies and protecting assets 2
Crisis
Management Surveillance
(Emergency Response Planning and (Digital Video Surveillance)
Collaboration Solutions)
Virtual Ops Centre (VOC): Security Command & Control Portal:
Comprehensive emergency response IT A single, scalable graphical user interface to
infrastructure and supporting services to provide integrate, manage and maintain all existing
flexible, faster, reliable and efficient communication physical security systems and assets
Unified Communications: Video Analytics:
A core set of integrated real-time communications Video analytics to improve physical security and
services (voice, data, video) for easy collaboration optimize the use of video surveillance
17 © 2010 IBM Corporation

18. IBM’s advanced emergency response and surveillance
technologies have helped clients realize tangible benefits 2
Navy Pier Chicago: Improves security at a major The City of Madrid: Developed a new Emergency
tourist destination when it implements one of the Response Center, which helped in 25% reduction in
world's most advanced, integrated video response time
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency: implements an IBM Smart Surveillance System
and decreases its workload by 10%, improves the
effectiveness of its digital video surveillance system
18 © 2010 IBM Corporation

19. Strengthening Public Safety – Smart Homeland Defense
3
How will you…
 Build a trusted identity environment for your citizens and employees?
 Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy, transparency and control?
 Comply with ever changing laws for services, identity and privacy?
 Collaborate and share information between agencies
 Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
19 © 2010 IBM Corporation

20. Smart is: Increasing efficiencies through a comprehensive
identity data management capabilities that promote
privacy, transparency and control
3
Name Address Data Data Identity Relationship
Standardization Hygiene Quality Enhancement Anonymization Resolution Resolution
Identity Relationship Anonymous
Resolution Resolution Resolution
ENTITY ANALYTICS TECHNOLOGY
To address the concerns of credential abuse, protecting identities of citizens, employees and
stakeholders, governments have realized the need for building a trusted identity environment
20 © 2010 IBM Corporation

21. Smart is: Protecting identity, minimizing threat, frauds and
ensuring security 3
How will you do it?
Facilitate an integrated approach to collate all identity data, share and leverage data across departments, analyze them to
recognize true identity, minimize incidence of threat, fraud and protect sensitive information
Improved Operations Integrated Operations Advanced Analytics
Enhance data management capabilities Integrate key process to improve Optimize systems to gain deeper
to improve operations and optimize situational awareness insights
resources
The Benefits
 Facilitate an integrated approach  Improve trust-worthiness of identity
to identity management and systems, simplify their complexity and
security environment enable new and enhanced business
services
21 © 2010 IBM Corporation

22. IBM’s entity analytics and trusted identity solutions help
governments establish more secure operations 3
Identity Entity
Resolution Analytics
Government Trusted Identity Services: Entity Analytics:
A full range of consulting, design, An agile, scalable entity resolution and
implementation, and management solutions analysis platform that enables organizations
to improve trust and confidence in identities to recognize and mitigate the incidence of
of humans and organizations fraud, threat, and risk
22 © 2010 IBM Corporation

23. IBM solutions provide early actionable insights to prevent
threat and frauds 3
German police presidium: with the help of IBM’s U.S. Federal agency: successfully fulfilled
OmniFind and Entity Analytics solutions significantly first stages of the Homeland Security
reduced the person-hours for relational searching of Presidential Directive 12 (HSPD-12)
multiple data sources and increased accuracy of requirements and security improvements
results
Polish National Police:engaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
23 © 2010 IBM Corporation

24. Why IBM?
IBM has proven methodologies supported by 1,600 highly skilled government
industry business professionals, a proven track record of supporting public
agency clients, and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
24 © 2010 IBM Corporation

25. Our solutions are delivered via a unified framework approach for
government that leverages business partners and key building blocks
One of the key domains that the framework covers is “safety and security”
IBM Industry Solutions and Business Partner Solutions
Social Integrated Metropolitan
Tax and Revenue Safety and
Services & Urban Transportation
Management Security
Social Security Infrastructure & Roads
IBM Government Industry Framework
Government Industry-Specific Extensions
Industry Standards, Delivery Guides and
Interfaces and Templates and Reference
Data and Process Tools Partner Enablement
Adapters Portlets Architectures
Models Centers
Government Framework Software Foundation
IT Hardware and Operations Infrastructure
25 © 2010 IBM Corporation

26. Our solutions portfolio and the government framework are
complemented by the offerings and expertise of leading application
providers to resolve public safety issues
Safety and Security Industry Solutions
Public Safety Industry Business
Challenges Solutions Partners
Crisis
Management
1 Fighting and
Investigating crime
Integrated
Intelligence
Disaster Preparedness &
2 Emergency Response
Real Time
Crime Center
Defending the homeland
3 Crime and Terrorism
Entity Analytics
Smart
Surveillance
26 © 2010 IBM Corporation

27. Trademarks and notes
IBM Corporation 2009
 IBM, the IBM logo and ibm.com are registered trademarks, and other company, product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States, other countries, or both. A current list of IBM trademarks is
available on the Web at “Copyright and trademark information” at
www.ibm.com/legal/copytrade.shtml
 Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the
Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron,
Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based
trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are
trademarks or service marks of others as described under “Special attributions” at:
http://www.ibm.com/legal/copytrade.shtml#section-special
 Other company, product and service names may be trademarks or service marks of others.
 References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates.
© 2010 IBM Corporation