IBM is a values-based enterprise of individuals who create and apply technology to make the world work better.

1. IBM Overview
George Mattathil
8/22/2011
© 2009 IBM Corporation

2. In a Word, IBM Stands for PROGRESS
IBM isa values-based enterprise of individuals
who create and apply technology tomake the world
work better.
Today, about 400,000 IBMers around the world invent and
integratehardware, softwareandservicesto help
forward-thinking enterprises, institutions and people
everywhere succeed on a smarter planet.
© 2009 IBM Corporation

3. Values and Culture
Since its inception, IBM has been a company that
defines itself byfundamental values— not by
products, technologies or leaders.
IBMers from around the world renewed and defined our
core values, which now serve as the foundation
ofIBM’s culture and brand, and the guide for
each IBMer’s work, decisions and relationships.
© 2009 IBM Corporation

4. Strategy and Business Priorities
Changes in Changes Changes
Information in client in world
Technology needs markets
© 2009 IBM Corporation

5. Global Markets of Operation
Major Employee Sites Employee Service Centers
Customer Fulfillment IBM Research Centers
Manufacturing IBM Internal Data Centers
IBM operates in more than 170 countries and enjoys
an increasingly broad-based distribution of revenue,
grouping markets by common growth characteristics,
not location.
© 2009 IBM Corporation

6. Major Businesses
Global Provides outsourced IT Provides middleware that enables clients to
Technology infrastructure services and Software integrate systems, processes and applications,
Services business process services as well as computer operating systems
Global Provides professional Provides financing solutions that can be
Global
Business services and application customized to address specific IT needs,
Financing from competitive rates to flexible payment
Services outsourcing services
plans and loans
Systems Provides advanced Our Sales and Research, Development
S&D
computing, storage and and Intellectual Property organizations
and and
semiconductor technology provide a wide spectrum of client support
Technology Research and additional value
and products
© 2009 IBM Corporation

7. A Leader in Technology
IBM maintains the world’s largest private-sector
research arm.In 2009, for the 17th consecutive year,
IBM was issuedmore U.S. patents(4,914) than
any other company.
In the last seven years IBM has aggressively
complemented an investment of$41 billion in
research and developmentwith more than
100 acquisitionsof hardware, services and
software companies.
© 2009 IBM Corporation

8. A Leader in Corporate Citizenship
world’s largest corporate volunteer effort
8.1 Mvolunteer hours by127,000+members in78countries
3.8%of total energy use 426,624participants
conserved in 2007
1.2 Mdevices
equivalent of 111,000 metric tons of CO2 emissions 200countries
$35.1 M in charitable contributions from U.S. employees
$166.6 M in global corporate contributions of cash, technology and talent
Hundreds of IBMers sent to emerging markets to share their
expertise with non-profits, small businesses and NGOs
© 2009 IBM Corporation

9. IBM U.S.
A Leading Employer Latina Style Magazine
Best Companies Award
IBM Mexico
The Great Place
to Work Institute
award IBM Australia
Employer of Choice
for Women Award
IBM Belgium IBM Singapore
CRF International Tripartite Committee on
Top Employer Award Work-Life Strategy Work-Life
Excellence Award
IBM Canada
Corporate Knights IBM U.S.
#1 Corporate Citizen National Society of
Black Engineers
Top Employer Award
IBM in Africa
African Information and Communications
Technology (ICT) Achievers Awards
IBM UK
IBM India Stonewall’s 2008 IBM U.S.
Best Employer of Workplace Equality Index Working Mother Magazine
People with Disabilities #1 gay-friendly Top-10 companies for women
private sector employer
© 2009 IBM Corporation

10. Leading the Transition to a Smarter Planet
Today, IBM is helping our clients tochange the way the world
literally works– and to make the planet not just smaller and
―flatter,‖ butsmarter. IBM is applying its expertise, global scope
and creativity to build the backbone of 21st century industries and
public institutions.
Our world is becoming
INSTRUMENTED
Our world is becoming
INTERCONNECTED
Virtually all things, processes and ways of workingare becoming
INTELLIGENT
© 2009 IBM Corporation

11. Facts and Figures
Headquarters Armonk, NY, USA
Founded 1911
as Computing-Tabulating-Recording Co.; became IBM in 1924
2009 Revenue $95.76 B
2009 Net Income $13.4 B
2009 EPS $10.01
Employees 399,409
© 2009 IBM Corporation

12. Appendix: Additional Resources
For more information on the subjects presented, please consult the
following resources
Annual Report Environment and Conservation
http://www.ibm.com/annualreport/ http://www.ibm.com/ibm/environment/
Business Model Smarter Planet
http://www.ibm.com/annualreport/2007/higher_value.shtml http://www.ibm.com/smartplanet
Corporate Citizenship Strategy
http://www.ibm.com/ibm/ibmgives/ http://www.ibm.com/investor/strategy/
Corporate Responsibility Report Technology leadership
http://www.ibm.com/ibm/responsibility/ http://www.research.ibm.com/
Diversity at IBM Values
http://www-03.ibm.com/employment/us/diverse/ http://www.ibm.com/ibm/values/us/
Working at IBM
http://www-03.ibm.com/employment/
© 2009 IBM Corporation

13. Trademarks and notes
IBM Corporation 2011
 IBM, the IBM logo and ibm.com are registered trademarks, and other company, product
or service names may be trademarks or service marks of International Business
Machines Corporation in the United States, other countries, or both. A current list of IBM
trademarks is available on the Web at “Copyright and trademark information” at
www.ibm.com/legal/copytrade.shtml
 Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel,
the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo,
Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and
all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo,
and UNIX are trademarks or service marks of others as described under “Special
attributions” at: http://www.ibm.com/legal/copytrade.shtml#section-special
 Other company, product and service names may be trademarks or service marks of
others.
 References in this publication to IBM products or services do not imply that IBM intends
to make them available in all countries in which IBM operates.
© 2009 IBM Corporation