1. Learn about GRI certified
Software and Tools
Successful GRI reporting with SAP
Sustainability Performance Management.
Yannick Peterschmitt Amanda Plakosh-Angeles
Director, Solution Management Global Sustainability Analyst
Sustainability Performance Management Lexmark International, Inc.
SAP AG.

2. SAP‘s Sustainability Vision
“Make the world run better”
Dual Strategy
SAP as as
SAP SAP as
Exemplar
Exemplar Enabler
Transform SAP into a Lead the market
role model for of sustainability
sustainability solutions

3. Exemplar: Ambitous Targets
SAP as a role model
Environmental
Reduce carbon footprint to
2000 levels by 2020
Social
Drive net new business activity in
the base of pyramid
Economic
Grow revenues and increase
margins to 2014 goals

4. Enabler: Strategic, Reliable, Efficient
Introducting SAP SuPM
Management processes and analytics to
communicate and execute sustainability
strategy
Disclosures based on reliable information
and data, including GRI content
Data gathering with automatic and
repeatable collection from systems and
people

5. SAP and GRI: Dual Strategy
“SAP BusinessObjects Sustainability Performance Management
is the first application to be certified by the GRI Certified Software
and Tools Program, which assures the correct use of GRI
copyright-protected content. SAP’s new solution will support
sustainability reporting based on GRI standards, benefitting
internal management of key sustainability issues and providing
stakeholders the information they demand.”
Ernst Ligteringen,
CEO of the Global Reporting Initiative (GRI).
GRI to define the standard
SAP to support the process
SAP to guarantee TCO
GRI to certify the content

6. Co-innovation: Key to Success
Customer Review
Customer Input Customer Testing & Validation
Setup Phase Sprint 1 Sprint n Release Phase
Project Kick-Off Start of Sprint End of Sprint Rel. Corr. Close
1 2 3 4 5
INVENT DEFINE DEVELOP DEPLOY

7. Sustainability Reporting Solutions
Amanda Plakosh-Angeles
Global Sustainability Analyst, Lexmark International, Inc.

8. Sustainability Reporting
Stakeholder Requirement:
GRI Reporting
Challenges:
–Resource constraints
–Data availability
Data
–Data reliability
Solution:
SAP SuPM

9. Sustainability Reporting
SAP Sustainability Performance Management (SuPM)
• Simplicity: Preloaded GRI Indicators
• Flexibility: Ability to add / modify KPIs as needed
• Organization: Single repository for data; Long term data
storage
• Access / Control: Data simultaneously accessible to multiple
company representatives, but only modifiable by select
individuals

10. Sustainability Reporting
“SAP Sustainability Performance Management (SuPM)
“ will enable us to move beyond measuring and reporting
to incorporating sustainability in a more strategic way
within our business.”
John Gagel
Manager, Sustainability
Lexmark International, Inc.

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12. SAS: Delivering insights for
sustained leadership
Alyssa Farrell, Manager of Strategic and Sustainable Solutions

13. Today’s Reality
• +45 entrants to sustainability software market
over last 12 months
• Increasing linkage between financial and non-
financial reporting
• Decreased headcount to manage internal data
• New guidance from GRI Sector Supplements
• Increased scrutiny on data quality

14. Global Footprint, Local Initiatives

15. Common Management Obstacles
• Availability of Environmental Data
– Disparate
– Unreliable
– Infrequent
• Reporting is becoming more frequent and complex
– Expanding scopes create multiple parameters for evaluation
– Can’t meet reporting requirements in given timeframe
because internal process is manual
• Goals are unclear
– Not all operating units are measuring performance against
specific indicators in the same way
– Little to no evidence of cause and effect linkage between
objectives/ metrics and overall strategy

16. Our Approach
• Streamline environmental data management processes
• Understand current and projected performance
• Improve transparency of environmental and social
performance data for internal and external stakeholders
• Align with key reporting standards, including GRI
• Determine the top causes of carbon emissions, waste or
water consumption.
• Model alternative sustainability projects and quantify
their effect on achieving corporate objectives.

17. SAS® for Sustainability Management
MEASURE REDUCE OPTIMIZE EXTEND
SAS Sustainability SAS Energy and Environmental Optional Value-Add
Reporting Emissions Mgmt Analytics Workbench Solutions
Industry Templates Carbon Footprint Advanced forecasting IT Resource Utilization
(GRI, CDP, IPIECA, etc) Analysis
Thematic KPI Scenario Modeling “What-If” Simulations Carbon Market
Dashboards Risk Analytics
Resource Optimization Supplier Risk
Performance Forecasts Assessment
GHG Abatement
Cost Curve

18. SAS Sustainability Reporting
• Single source of information about an organization’s
sustainability performance
• Determine correlations between key performance
indicators
• Leverage pre-built KPI
templates
• Embedded data
integration or
web data entry
• Articulate relationship
to overall corporate strategy

19. Poste Italiane Group Logistics/ Government
Business Issue “We had no doubts in selecting a
• Collect and measure energy data
• Meet efficiency goals in at least 250 Poste Italiane technology partner because its
Group facilities solution ensured that a balance
• Target reductions in facilities with highest
consumption –data processing centers, executive would be struck between
centers and the largest branches. performance and ease of
customization and management.”
Results/Benefits Luciano Blasi
• Improved visibility into areas of over-and Energy Manager
under-performance
• Immediate drop in energy consumption
• Reduction in GHG emissions by 7%
Read the Full Story

20. SAS Energy and Emissions Management
• Establish & analyze emissions/water/waste inventory
• Calculate AND model key environmental activities
• Evaluate alternative programs via scenario modeling
• Maximize profitability through
comprehensive cost analyses
• Emissions accounting is based on
global standards
• AMEE data service
provides auditable
emissions factors

22. Cisco Communications
“We want to apply the
Business Issue
• Improve transparency of environmental transformative effect of
performance and areas of most impact technology towards meeting
• Prioritize projects that contribute to CEO’s goal of
greenhouse gas reductions Cisco’s sustainability goals.
• Increase efficiency of environmental reporting That is why we are proud to
• Measure and manage greenhouse gas emissions
partner with SAS to apply
robust technology to support
the measurement and
management of Cisco’s
greenhouse emissions and our
reduction goals.”
Laura Ipsen
Senior Vice President, Cisco

23. Environmental Analytics Workbench
• Decision support for resource intensive organizations
• Determine cost and carbon impact of proposed abatement
projects
• Quantify the best case scenario that meets customer
demand while reducing emissions or other consumption unit
• Employ sophisticated simulations
• Enhanced visualization & exploration

24. Korean Steel Manufacturer Industrial Manufacturing
Business Issue
• Identify operational efficiencies to implement
if/when market regulations are established that
limit carbon emissions or require future
reductions
Solution
• SAS Operations Research
• SAS for Sustainability Management
Results/Benefits
• Optimized the combination of the new
technologies, GHG abatement potential, and the
marginal cost of GHG reduction for steel
manufacturing.

25. Alignment with GRI
• Common set of performance indicators
• Quick starting point regardless of industry
• Support and guidance from recognized NGO
• GRI support in multiple languages

26. Evolution of Sustainability
Program at SAS
Jerry Williams, Director Environmental Sustainability

27. Corporate Social Responsibility Overview
Executive
Sustainability
Council
Environmental
Management Social Economic
Program
Energy & Waste
Water Procurement
Emissions Reduction & Green Building
Conservation Practices
Management Recycling
2008 CSR Report

28. Sustainability Goals
• Better access to sustainability data
• Better identify costs of action or inaction
• Reduce energy consumption & costs
• Reduce greenhouse gas (GHG) emissions
• Enable global office comparisons
• Raise employee awareness
• Impact SAS’ bottom line

29. Best Intentions
• Efforts sincere in beginning
• Numerous disconnected spreadsheets
and data summaries
• Ownership of processes unclear
• Difficulty assigning appropriate
relevance to measures
• Poor communication to executives

30. Carbon Profile
SAS Global CO2e T x Energy Source SAS Global CO2e T x Geography
Asia Pacific Canada
Electricity 12% 1%
Jet Fuel Latin America
Natural Gas 0.3%
Motor Gasoline
Liquid Petrolium EMEA
Diesel Fuel 15%
Refrigerants
Electricity US
(86%) 73%
Asset 2007 2008 2009 2008 - 2009 Var
Cary Headquarters 33,236.0 35,089.0 35,474.8 1.1%
Regional Offices 5,209.0 5,496.0 5,497.4 0.0%
Country Owned Offices N/A 6,338.0 6,337.0 0.0%
Country Leased Offices N/A 8,992.0 9,048.4 0.6%
Totals 38,445.0 55,915.0 56,357.6 0.8%

31. Energy and Emissions Dashboard

36. Sustainability Challenges
• Language barriers
• Stakeholder trust
• Access to relevant data
• Standard Utility measures
• Uniqueness of facilities
• Regional or culture influences
• Lack of transparency in industry

37. Phase 2: SAS Sustainability Reporting
GRI Framework + Operational Performance Management
Pre-Built BI Dashboards Customer-specific Dashboards
Forecast
Model
Selection
GRI Initiatives (Environment, Social, Economic)
Initiative Protocol Sets (reporting documents) Operational Strategies
Pre-Built Analytic
Aspects (logical grouping) Forecasting and
Correlation Operational Initiatives
Analysis (SAS
GRI Guidelines (coded KPI) Stored Processes)
Aggregation Aggregation
Methodology Methodology
and Ranges Measures (organization-specific) and Ranges
Pre-Built Global Reporting Initiative (GRI G3) KPI Hierarchy Customer-specific operational performance hierarchy
Customer-specific Data Integration
IP Included as part of the SAS Sustainability Reporting Solution
Customization as part of typical implementation

38. Advanced Energy and Emissions Forecasting

39. Phase 3: Applying Business Analytics
What’s the best that can happen?
What will happen next?
What if these trends continue?
Why is this happening?
What actions are needed?
Where exactly is the problem?
How many, how often, where?
What happened?