Second in series of conversations about adaptive action.

1. Adaptive Action Conversations
Conversation 2:
Leadership Capacity:
See, Understand, Influence
Glenda Eoyang
Royce Holladay
Human Systems Dynamics Institute
www.hsdinstitute.org
www.Wiki.hsdinstitute.org
© 2012. HSD Institute. Use with permission. 1

2. Adaptive Action Conversations
18 Oct Adaptability:
11:00 – 12:00 CDT
Don't Just React – RESPOND
6 Nov Leadership Capacity:
11:00 – 12:00 CST
See, Understand, Influence
6 Dec Virtual Open House and Holiday
11:00 – 12:00 CST
Celebration
10 Jan Implementation:
11:00 – 12:00 CST
Choose Fit over Fidelity
7 Feb Personnel Supervision:
11:00 – 12:00 CST
Engage to Manage
14 Mar HSD Institute Annual Meeting
11:00 – 12:00 CST
© 2012. HSD Institute. Use with permission. 2

3. Today We Will
Introduce HSD
Theory of Action
Explore Leadership in
Complexity
Share Other Resources
Explore Options for Action
© 2012. HSD Institute. Use with permission. 3

4. Human Systems Dynamics
Theory of Change
Patterns
1
Agents
Environment
© 2012. HSD Institute. Use with permission. 4

5. Complex Adaptive System (CAS)
Self-Organizing System
A collection of individual agents who have
the freedom to act in unpredictable ways,
and whose actions are interconnected such
that they produce system-wide patterns.
Agents interact
© 2012. HSD Institute. Use with permission. 5

6. Complex Adaptive System (CAS)
Self-Organizing System
Those system-wide System-wide
patterns, in turn, patterns emerge
influence the behaviors
of the agents
Agents interact
© 2012. HSD Institute. Use with permission. 6

7. Leadership Capacity:
What are key agents . . .
Inside and outside?
At multiple levels?
Obvious and disguised?
How do they connect?
What system-wide patterns do you want
to change?
© 2012. HSD Institute. Use with permission. 7

8. Human Systems Dynamics
Theory of Change
WHAT?
Patterns 2
1 SO WHAT?
Agents
NOW WHAT?
Environment Actor
© 2012. HSD Institute. Use with permission. 8

9. Adaptive Action
Adaptive
Action
© 2012. HSD Institute. Use with permission. 9

10. For Leadership Capacity:
What?
How and from whom do you collect
intelligence?
So what?
Who helps you make meaning in your
system?
Now what?
What actions do you take to make a
difference here and now?
© 2012. HSD Institute. Use with permission. 10

11. Human Systems Dynamics
Theory of Change
WHAT?
Patterns 2
1 SO WHAT?
Agents
3 NOW WHAT?
Environment HSDP
© 2012. HSD Institute. Use with permission. 11

12. Four Truths
Objective Subjective
Complex Normative
© 2012. HSD Institute. Use with permission. 12

13. For Leadership Capacity:
What subjective truths influence your
decisions and actions?
What normative?
What objective?
How do you decide which truth to choose
for a given decision or action?
© 2012. HSD Institute. Use with permission. 13

14. Human Systems Dynamics
Theory of Change
WHAT? Your Tools
Patterns 2
1 SO WHAT? HSD
CDE
Models/Methods
Agents 4 Stories
3 NOW WHAT?
Experience
Pattern
Environment HSDP Spotters
© 2012. HSD Institute. Use with permission. 14

15. HSD Models and Methods
© 2012. HSD Institute. Use with permission. 15

16. For Leadership Capacity:
What models and methods do you and
your team rely on?
So what do you notice about when and
how they are most effective?
Now what you do to add to your
repertoire?
© 2012. HSD Institute. Use with permission. 16

17. More resources
Books
Facilitating Organization Change (Olson & Eoyang)
Coping with Chaos (Eoyang)
Patterns (Holladay & Quade)
Adaptive Action (Eoyang & Holladay)
Web
Wiki.hsdinstitute.org Out in April
2013
www.hsdinstitute.org Preorder NOW
Hsdcommunity.ning.com
#hsd
@glendaeoyang @rjholladay
© 2012. HSD Institute. Use with permission. 17

18. Human Systems Dynamics
Theory of Change
WHAT? Your Tools
Patterns 2
1 SO WHAT? HSD
CDE
Models/Methods
Agents 4 Stories
3 NOW WHAT?
Experience
Pattern
Environment HSDP Spotters
© 2012. HSD Institute. Use with permission. 18

19. Even More Resources
Training
Webinars
Certification training
• London 2012
• Portland 2013
• Minneapolis 2013
Custom training
• Certification training
• Short courses
• Wicked issue workshops
Open classes
• Tasters
• Agent training
© 2012. HSD Institute. Use with permission. 19

20. What will you do?
Adaptive Action is ACTION!
How will you used what you learned today
to . . .
Learn more about emergent patterns?
Improve your own capacity for Adaptive
Action?
Influence the human systems that
surround you?
Expand your repertoire of models and
methods?
© 2012. HSD Institute. Use with permission. 20

21. Adaptive Action Conversations
18 Oct Adaptability:
11:00 – 12:00 CDT
Don't Just React – RESPOND
6 Nov Leadership Capacity:
11:00 – 12:00 CST
See, Understand, Influence
6 Dec Virtual Open House and Holiday
11:00 – 12:00 CST
Celebration
10 Jan Implementation:
11:00 – 12:00 CST
Choose Fit over Fidelity
7 Feb Personnel Supervision:
11:00 – 12:00 CST
Engage to Manage
14 Mar HSD Institute Annual Meeting
11:00 – 12:00 CST
© 2012. HSD Institute. Use with permission. 21