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How to Write Effectively When
You’re in a Real Hurry…
Giselle Conyette
Technical Communicator, Con-Yet Incorporated
Technology Creatively Captured in Words
LinkedIn http://www.linkedin.com/in/giselleconyette
Email conyette@sympatico.ca
Blog http://giselleconyette.typepad.com/
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Six Simple Steps to Writing Effectively in a Hurry
Step 1. Don’t panic
You’ll get it done. You always do. Get into it, and your creativity will
come to you.
Step 2. Analyze your audience
Invest five minutes to put yourself in your audience’s shoes. Know
what makes your audience “tick” by asking yourself (or a couple of
readers), just two or three questions:
What are their “pain points”? What issues bother them? Educational level?
Technical skill?
What is the purpose of your message? To raise awareness? Train? Persuade?
Anything else?
What is the action you want them to take after reading your content? Is
there a concrete business outcome you want to see happen?
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Six Simple Steps to Writing Effectively in a Hurry
Step 3. Research efficiently
Quickly track down information from resources such as:
People – Call, email or drop by your closest subject matter expert
(SME)
Social media – Pose your question on forums and business
networks such as LinkedIn
Internet – Google your topic’s main keyword for current material;
or download an e-book, e-course, or webinar from a specialist
Your files – Review previous drafts, project briefs, white papers,
presentations, brochures, and pamphlets
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Six Simple Steps to Writing Effectively in a Hurry
Step 4. Brainstorm and plan
This is the fun part. By now, your creative ideas are ready to come out:
Turn off your internal censor and critic.
Jot down your thoughts and ideas without editing, as they come to your mind.
Create a mind map. It’s a very powerful brainstorming tool. A mind map is a
diagram that represents how your ideas relate. It helps you organize your ideas,
prioritize content, and structure your writing.
Creating a mind map is as easy as A, B, C:
A. Put your main idea in the middle of a bubble or egg shape.
B. Create as many connections as you can to the main idea.
C. Create further connections to the subordinate ideas.
You can use your mind map’s ideas as navigational aids for web content,
an outline of an article, or the table of contents of a report.
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Six Simple Steps to Writing Effectively in a Hurry
Step 5. Develop and organize
You can organize your content as you go, but you may find it easier to
develop the content first and then organize it.
As you organize your content:
Identify the information types. Types you’ll probably have include a list,
procedure, process and concept. “Information typing” helps you present
content effectively so your audience understands what it is, and what it
means, quickly and easily. For example, your audience would understand a
procedure more easily if you present it as numbered steps.
Remember, a picture tells a thousand words. If you’re explaining a complex
concept or process, your audience would understand it more quickly if you
illustrate it as a flowchart, screen capture, or diagram.
Group related chunks of information into headings.
Group related headings into chapters, if this is a long document.
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Six Simple Steps to Writing Effectively in a Hurry
Step 6. Finalize it all
By this stage, the clock is usually ticking down and you’re very alert, excited; almost
there… (at least, that’s the positive way to label anxiety!)
Edit your content before sending or posting it. You’ll thank yourself a hundred times.
Here’s a quick guide to editing it thoroughly, but fast!
Perform what I call a “sanity check” on:
Headings (review table of contents)
Headers and footers (on long documents) and navigational aids (in web content)
Captions (on screen captures, diagrams and tables)
Pagination and numbering (of procedures, headings, tables, and captions)
Other places where you absolutely do not want to make a mistake: title, date, company name…
Carefully reread the content; if possible, read it out loud. Check for:
Typos not caught by spell check
Wordiness (clear copy editors remove excessive words to clarify the point)
Punctuation
Finally, does your tone match your audience?
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Finally…
Step 7: Save Precious Time
If time is of the essence, you can take a seventh step – outsource that task to me.
Giselle Conyette
Director, Con-Yet Incorporated
Technology Creatively Captured in Words
Email conyette@sympatico.ca
LinkedIn http://www.linkedin.com/in/giselleconyette
Blog http://giselleconyette.typepad.com/
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About the Author
As a technical communicator, Giselle Conyette helps companies creatively
capture technology products in words.
She provides over 13 years of experience in high-quality research,
interviewing, and writing on technologies for clients in various industries
such as health care, semi-conductor manufacturing, telecommunications,
government, banking, and energy.
Clients rely on the writing they outsource to Giselle because they
consistently receive a complete and reliable product back; content is
written clearly, easy to understand, and accurate; and confidentiality is
upheld.
Want to learn more? Here’s how you can contact Giselle:
Giselle Conyette
Director, Con-Yet Incorporated
Technology Creatively Captured in Words
Email conyette@sympatico.ca
LinkedIn http://www.linkedin.com/in/giselleconyette
Blog http://giselleconyette.typepad.com/