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Social Media For Business
Social Media and Online Marketing
in 2014 and Beyond
People Are Spending Time Online
http://jmorgan.us
8 Reasons For & 1 Against
8 Reasons for Social Media
...and 1 reason against.
Reason #1 For
Find New Prospects
Through social media, you can connect with
potential customers or clients who may not
have even known you existed
http://jmorgan.us
Factoid
23% of total Internet
usage time is devoted
to social networks or
blogs
http://jmorgan.us
Reason #2 For
Build Your Brand
Interacting with people online gives you a bit
of control over what people think of your
business
http://jmorgan.us
Factoid
For the first time, more
than half (53%) of
Americans 65 and
older use the internet
or email
Reason #3 For
Keep Finger on Pulse of
Market
Knowing what potential customers are talking
about gives you a huge advantage.
Factoid
People are most likely to
engage with branded
content on social media that
contains pictures (44%),
status updates (40%) and
videos (37%)
Reason #4 For
Build a Community
You create fans that trust you and are loyal...
and the thing about communities is there are
always new people wanting to join!
Factoid
Pinterest buyers spend more
money, more often, and on
more items than any of the
other top 5 social media
sites
Reason #5 For
Give Your Business a
Personality
People are always more likely to buy from
someone they feel they know.
Factoid
50% of consumers worldwide
trust email messages from
companies they have signed
up to receive
Reason #6 For
Better Search Engine
Ranking
Search engines include how much your website
and content is "shared" in ranking for
websites
Factoid
Facebook shares have the
greatest influence on Google
search rankings in the US,
followed by the number of
backlinks
Reason #7 For
Network with
Influencers
Writers, Bloggers, and the Media are
following social media and online content.
Factoid
81% of U.S. online consumers
trust information and advice
from blogs
Reason #8 For
Stay Connected
Interacting through social media acts as a
reminder of what our customers want and
are expecting.
http://jmorgan.us
Factoid
36.7% of U.S. mobile
subscribers have accessed
social networks or blogs
with their devices
Reason #1 Against
Your Business Doesn't
Need New Customers
If you have all the customers you will ever
need and they will live for the entire life of
your business...then by all means...DON'T.
Online Use
• 84% Of U.S. Adults Now Use The Web Daily
• 50% Own Smartphones
• Tablet Ownership Doubled To 19% In 2012
• 43% of consumers now connect to the web
with their TVs
• 67% of online Adults use Social Networking
Online Purchases
Nielsen of 67% of Online Adults using
Social Media
80% Made Online Purchases
• 38% Online Travel
• 28% Retail Purchases
• 18% Hotel/Motel Reservations
http://jmorgan.us
Now What?!
Accounts
• Blog
• Facebook
• YouTube
• Google+
• Twitter
• Pinterest
• Email
• Business Listings &
Blogging: Stats
• 61% of U.S. online consumers have made a
purchase based on recommendations from a
blog
• 81% of U.S. online consumers trust
information and advice from blogs
• Blogger is the leading blog site in the U.S.,
with 46MM unique monthly users
• 23% of total Internet usage time is devoted
to social networks or blogs
Blogging
• Wordpress
• Blogger
• Tumblr
How Often Do I Need To Post?
For Steady Readership
Regularly
At least once per week minimum, but for
Search Engine Optimization 2-3 times per
week is recommended
Facebook: Stats
• The social network is now at 1.06 billion
monthly active users. (Dec. 31,2012)
• 618 million daily active users for
December 2012
• 680 million mobile monthly active users
as of December 31
• No data on how many daily active users on
mobile, but did say that, for the first time,
this number exceeded the number of people
using it on desktops on a daily basis.
Facebook
• Correctly Set Up
• Accurate Information
• New Graph Search
• Cover Photo Rules
• Contests New Rules
• Advertising/Promoted
YouTube: Stats
• Over 800 million unique users visit YouTube each
month
• Over 4 billion hours of video are watched each month
• 72 hours of video are uploaded to YouTube every
minute
• In 2011, YouTube had more than 1 trillion views or
around 140 views for every person on Earth
• Millions of subscriptions happen each day.
Subscriptions allow you to connect with someone you're
interested in — whether it's a friend, or the NBA — and
keep up with their activity on the site
YouTube
• Create Your Channel
• Create Playlists
• Share Links via all Social
sites
• Be Creative
• People Love How To's
Google+: Stats
• Over 170 million active users.
• Google+ attracted 20 million users within the first 3
weeks of its launch.
• As of January 2012, American users spent an average of
3.3 minutes on Google+.
• As of January 2012, Google+ accounted for .22% of
referral traffic.
• Websites using the +1 button generate 3.5x the
Google+ visits than sites without the button.
• Two of the biggest user groups on Google+ are college
students and software developers
• 63% of Google+ users are male.
Google+
• Create Business Page
• Link to Website
• Create or Join
Communities
• Create Hangouts
• Post Events
Twitter: Stats
• Twitter gets about 300,000 new visitors daily
• 62% of Twitter users are in the age group 18-34
• Every second 750 tweets are being shared on
Twitter
• Twitter has 140 million active users and sees
340 million tweets per day
• About half of the worlds Twitter users are from the
US
• 55% of Twitter users are female
Twitter
• Find People To Follow
• Create Lists
• Join or Create Twitter
Chats
• Utilize Hashtags
• Post Events
Pinterest: Stats
• Attracts 1,090 visitors per minute.
• Generates over 4x as much revenue per click (first
touch) as Twitter and 27% more revenue per click
than Facebook.
• 47% of U.S. online consumers have made a purchase
based on recommendations.
• 81% of U.S. online consumers trust information and
advice.
• Drives sales directly from its website — of people with
accounts, 21% have purchased an item after seeing it.
• Generated more referral traffic for businesses than
Google+, YouTube, & LinkedIn combined.
Pinterest
• Create Business Account
• Create Boards
• Find Others to Follow
• Verify Account
• Pin Blog Posts, Videos,
Photos etc.
Linkedin: Stats
• More than 2.7 million companies have LinkedIn
Company Pages.
• As of the school year ending May 2012, there are over
20 million students and recent college graduates
on LinkedIn. They are LinkedIn's fastest-growing
demographic.
• In the fourth quarter of 2012, an average of 27 percent
of unique visiting members came through mobile
apps, versus just 15 percent a year ago.
• LinkedIn members are sharing insights and knowledge
in more than 1.5 million LinkedIn Groups.
Linkedin
• Add Business as Company
• Fill out Completely w/Link
to website
• Share Updates, photos,
videos etc.
• Join Communities
Email: Stats
• Roughly half of an email list will be active – either
opening or clicking on emails
• The retail apparel industry has the highest proportion of
active members (39% opened or clicked an email within
3 months), followed by the business publishing/media
general (34%), travel/hospitality travel services
(31%), and retail general (30%) segments.
• 64% of people say they open an email because of the
subject line.
• 14% of all opens and clicks on a mobile device
occurred from 6 a.m. to 8 a.m. The second-biggest
peak, at 12% share, between 6 p.m. and 8 p.m
Email
• Have Sign Up Clearly
visible on Website
• Capture addresses
whenever possible
• Always ask current
subscribers to share
Business Listing Sites/Mobile
• Google
• Yelp
• TripAdvisor
• Yahoo
• Bing
• Urbanspoon
• Facebook
• Linkedin
• Foursquare
Listing Sites/Mobile Apps
• Capture Ownership of all Listing so you have
some control of content
• Good, Bad, or Ugly: People are using these
sites to leave reviews and you want to be able
to respond publicly and quickly.
• Stay ahead of your competition (or at least
be there to be able to compete)
• Links to website which is good for SEO
• Opportunity to see who your frequent
customers are to reward them
Management
Multi-Platform
• SproutSocial
• Hootsuite
• Sendible
Specific
• Reachli (Pinterest)
• Google Analytics (Web Traffic)
• Feedburner (Blog subscribers)
• Link shorteners (bit.ly)
• Google Alerts or Mention (Brand monitor)
On Going Tasks
Monthly:
• Check all reporting sources for actions taken & where
coming from
• Evaluate last months ROI to decide where to focus for
current month
• Create marketing plan and focus of content for month
Weekly:
• Schedule recurring posts for events etc. and for
weekends
• Set reminders to remember to check messages at least 3
times a day and to remember to post minimum of 3
times per day
Thank You
For Your Time
Jamie Lynn Morgan
jamie@jmorgan.us
208-215-5152
http://jmorgan.us

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Social Media & Online Marketing Boot Camp 2014

  • 1. Social Media For Business Social Media and Online Marketing in 2014 and Beyond
  • 2. People Are Spending Time Online http://jmorgan.us
  • 3. 8 Reasons For & 1 Against 8 Reasons for Social Media ...and 1 reason against.
  • 4. Reason #1 For Find New Prospects Through social media, you can connect with potential customers or clients who may not have even known you existed http://jmorgan.us
  • 5. Factoid 23% of total Internet usage time is devoted to social networks or blogs http://jmorgan.us
  • 6. Reason #2 For Build Your Brand Interacting with people online gives you a bit of control over what people think of your business http://jmorgan.us
  • 7. Factoid For the first time, more than half (53%) of Americans 65 and older use the internet or email
  • 8. Reason #3 For Keep Finger on Pulse of Market Knowing what potential customers are talking about gives you a huge advantage.
  • 9. Factoid People are most likely to engage with branded content on social media that contains pictures (44%), status updates (40%) and videos (37%)
  • 10. Reason #4 For Build a Community You create fans that trust you and are loyal... and the thing about communities is there are always new people wanting to join!
  • 11. Factoid Pinterest buyers spend more money, more often, and on more items than any of the other top 5 social media sites
  • 12. Reason #5 For Give Your Business a Personality People are always more likely to buy from someone they feel they know.
  • 13. Factoid 50% of consumers worldwide trust email messages from companies they have signed up to receive
  • 14. Reason #6 For Better Search Engine Ranking Search engines include how much your website and content is "shared" in ranking for websites
  • 15. Factoid Facebook shares have the greatest influence on Google search rankings in the US, followed by the number of backlinks
  • 16. Reason #7 For Network with Influencers Writers, Bloggers, and the Media are following social media and online content.
  • 17. Factoid 81% of U.S. online consumers trust information and advice from blogs
  • 18. Reason #8 For Stay Connected Interacting through social media acts as a reminder of what our customers want and are expecting. http://jmorgan.us
  • 19. Factoid 36.7% of U.S. mobile subscribers have accessed social networks or blogs with their devices
  • 20. Reason #1 Against Your Business Doesn't Need New Customers If you have all the customers you will ever need and they will live for the entire life of your business...then by all means...DON'T.
  • 21. Online Use • 84% Of U.S. Adults Now Use The Web Daily • 50% Own Smartphones • Tablet Ownership Doubled To 19% In 2012 • 43% of consumers now connect to the web with their TVs • 67% of online Adults use Social Networking
  • 22. Online Purchases Nielsen of 67% of Online Adults using Social Media 80% Made Online Purchases • 38% Online Travel • 28% Retail Purchases • 18% Hotel/Motel Reservations http://jmorgan.us
  • 23. Now What?! Accounts • Blog • Facebook • YouTube • Google+ • Twitter • Pinterest • Email • Business Listings &
  • 24. Blogging: Stats • 61% of U.S. online consumers have made a purchase based on recommendations from a blog • 81% of U.S. online consumers trust information and advice from blogs • Blogger is the leading blog site in the U.S., with 46MM unique monthly users • 23% of total Internet usage time is devoted to social networks or blogs
  • 26. How Often Do I Need To Post? For Steady Readership Regularly At least once per week minimum, but for Search Engine Optimization 2-3 times per week is recommended
  • 27. Facebook: Stats • The social network is now at 1.06 billion monthly active users. (Dec. 31,2012) • 618 million daily active users for December 2012 • 680 million mobile monthly active users as of December 31 • No data on how many daily active users on mobile, but did say that, for the first time, this number exceeded the number of people using it on desktops on a daily basis.
  • 28. Facebook • Correctly Set Up • Accurate Information • New Graph Search • Cover Photo Rules • Contests New Rules • Advertising/Promoted
  • 29. YouTube: Stats • Over 800 million unique users visit YouTube each month • Over 4 billion hours of video are watched each month • 72 hours of video are uploaded to YouTube every minute • In 2011, YouTube had more than 1 trillion views or around 140 views for every person on Earth • Millions of subscriptions happen each day. Subscriptions allow you to connect with someone you're interested in — whether it's a friend, or the NBA — and keep up with their activity on the site
  • 30. YouTube • Create Your Channel • Create Playlists • Share Links via all Social sites • Be Creative • People Love How To's
  • 31. Google+: Stats • Over 170 million active users. • Google+ attracted 20 million users within the first 3 weeks of its launch. • As of January 2012, American users spent an average of 3.3 minutes on Google+. • As of January 2012, Google+ accounted for .22% of referral traffic. • Websites using the +1 button generate 3.5x the Google+ visits than sites without the button. • Two of the biggest user groups on Google+ are college students and software developers • 63% of Google+ users are male.
  • 32. Google+ • Create Business Page • Link to Website • Create or Join Communities • Create Hangouts • Post Events
  • 33. Twitter: Stats • Twitter gets about 300,000 new visitors daily • 62% of Twitter users are in the age group 18-34 • Every second 750 tweets are being shared on Twitter • Twitter has 140 million active users and sees 340 million tweets per day • About half of the worlds Twitter users are from the US • 55% of Twitter users are female
  • 34. Twitter • Find People To Follow • Create Lists • Join or Create Twitter Chats • Utilize Hashtags • Post Events
  • 35. Pinterest: Stats • Attracts 1,090 visitors per minute. • Generates over 4x as much revenue per click (first touch) as Twitter and 27% more revenue per click than Facebook. • 47% of U.S. online consumers have made a purchase based on recommendations. • 81% of U.S. online consumers trust information and advice. • Drives sales directly from its website — of people with accounts, 21% have purchased an item after seeing it. • Generated more referral traffic for businesses than Google+, YouTube, & LinkedIn combined.
  • 36. Pinterest • Create Business Account • Create Boards • Find Others to Follow • Verify Account • Pin Blog Posts, Videos, Photos etc.
  • 37. Linkedin: Stats • More than 2.7 million companies have LinkedIn Company Pages. • As of the school year ending May 2012, there are over 20 million students and recent college graduates on LinkedIn. They are LinkedIn's fastest-growing demographic. • In the fourth quarter of 2012, an average of 27 percent of unique visiting members came through mobile apps, versus just 15 percent a year ago. • LinkedIn members are sharing insights and knowledge in more than 1.5 million LinkedIn Groups.
  • 38. Linkedin • Add Business as Company • Fill out Completely w/Link to website • Share Updates, photos, videos etc. • Join Communities
  • 39. Email: Stats • Roughly half of an email list will be active – either opening or clicking on emails • The retail apparel industry has the highest proportion of active members (39% opened or clicked an email within 3 months), followed by the business publishing/media general (34%), travel/hospitality travel services (31%), and retail general (30%) segments. • 64% of people say they open an email because of the subject line. • 14% of all opens and clicks on a mobile device occurred from 6 a.m. to 8 a.m. The second-biggest peak, at 12% share, between 6 p.m. and 8 p.m
  • 40. Email • Have Sign Up Clearly visible on Website • Capture addresses whenever possible • Always ask current subscribers to share
  • 41. Business Listing Sites/Mobile • Google • Yelp • TripAdvisor • Yahoo • Bing • Urbanspoon • Facebook • Linkedin • Foursquare
  • 42. Listing Sites/Mobile Apps • Capture Ownership of all Listing so you have some control of content • Good, Bad, or Ugly: People are using these sites to leave reviews and you want to be able to respond publicly and quickly. • Stay ahead of your competition (or at least be there to be able to compete) • Links to website which is good for SEO • Opportunity to see who your frequent customers are to reward them
  • 43. Management Multi-Platform • SproutSocial • Hootsuite • Sendible Specific • Reachli (Pinterest) • Google Analytics (Web Traffic) • Feedburner (Blog subscribers) • Link shorteners (bit.ly) • Google Alerts or Mention (Brand monitor)
  • 44. On Going Tasks Monthly: • Check all reporting sources for actions taken & where coming from • Evaluate last months ROI to decide where to focus for current month • Create marketing plan and focus of content for month Weekly: • Schedule recurring posts for events etc. and for weekends • Set reminders to remember to check messages at least 3 times a day and to remember to post minimum of 3 times per day
  • 45. Thank You For Your Time Jamie Lynn Morgan jamie@jmorgan.us 208-215-5152 http://jmorgan.us