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Social Media activities
             • Awareness Building
             • Inventory Services
             • Policy Creation
             • Training
             • Monitoring
Mic Adam
              • Market research
Agenda
• Social Media Policy Survey Overview
  (Vanguard Leadership – October-November 2012)

• Steps towards a Social Media Policy
• Social Media Policies made simple
What we know!
Frequency of access

70
60
50                                                                   Daily
40                                                                   Weekly
30                                                                   Monthly
20                                                                   No account
10
 0
                                         be
       In




                                                    re
                      er




                                                             s
                                 e+
              k




                                                            g
               o
  ed




                                                  ua
                     itt




                                        Tu




                                                         lo
            bo




                             gl
                   Tw
  nk




                                                         B
                                              sq
                            oo

                                      ou
        ce
Li




                                             ur
                           G

                                  Y
       Fa




                                        Fo




                                             (c) Vanguard Leadership – Oct-Nov 2012
What is bound to happen?
And also this...
SoMePol @ companies




         (c) Vanguard Leadership – Oct-Nov 2012
Employee Awareness of the SoMePol




        (c) Vanguard Leadership – Oct-Nov 2012
Time for a poll!
Who has a social media policy?
Social Media Policy
Your idea of a Social Media Policy?
It can be different
And one step further...
These times are over... Mostly
Topics that need answering

• Legal Framework?
• Policy or Guidelines?
• Why do you need a policy?
• Who makes the policy?
• Perspectives of the policy?
• How do you make a policy?
• What needs to be in the policy?
• How do you implement a policy?
First, the legal framework…
• No specific social media legislation
• CAO 81 & 38
• “Wet op privacy” – (8/12/92)
• Impact of general legislation
  • Labour law
  • Privacy law
  • Intellectual property law
  • Other laws (slander; stalking; etc.)
Guidelines or Policy
• Policy is official and enforceable
  •   Control legal burden
  •   Cover HR items
  •   Identify risk
• Guideline is a suggestion and not enforceable
  •   Communication piece
  •   Motivate and inspire users (ambassadors)
  •   Create positive frame of mind
Who contributes to the policy?
         And Why?

                          Marketing
                          HR
                          IT
                          Legal
                          Mngt Team
                          Employees
                          Unions
How to create a social media policy?
             • Social media policy creation
               software
               •   http://socialmedia.policytool.net/
               •   http://socialpolicygenerator.com
             • Social media policy examples
               •   http://socialmediagovernance.c
                   om/policies.php
             • Write one your own
How Long Is your SMP?


             6%



38%
                                             1 page
                                             2-3 pages
                                             4+ pages

                       56%




                  (c) Vanguard Leadership – Oct-Nov 2012
Social Media Policy/Guidelines
     35+ areas of interest
So
                                                    M
                                         C            e
                                           om     O De
                                             pa ve fin




                                                                          0
                                                                              10
                                                                                          20
                                                                                                  30
                                                                                                             40
                                                                                                                    50
                                                                                                                              60




                                               ny r v           t
                                                          ie ion
                                                  So        w         s
                                                     M         So
                                                        e
                                                                                                                  42,9



                                               Sp
                                                 ok        Ac Me
                                                    es        c
                                                                                                         32,1



                                                       pe ou
                                                  Em rs nts
                                              Em p o n
                                                                                               21,4



                                                pl loy Ru
                                                  oy ee              ls
                                                     ee         R
                                                                                                      28,4




                                                         G ule
                                                   R        u
                                                     es ide s
                                                                                   10,7




                                                        po lin
                                                            nd es
                                                     Ti
                                                                                                                              57,1




                                                        ps Ch
                                                            & art
                                                    D
                                                                                                      28,6




                                                      o' Tric
                                                  R s & ks
                                                   eq
                                                                                                         32,1




                                                      ue Don
                                                           st      't
                                                              ac s
                                                                                                                                     What content does the SM P focus on?


                                                                                                                         50




                                                                 ce
                                                                    ss
                                                                                   10,7




(c) Vanguard Leadership – Oct-Nov 2012
Anatomy of a good policy
Some examples
Key to success




    Roll-out
How were they informed?

                        6%    0%
      16%
                                                         40%




  18%

                              20%




Not   Intranet post   Email   Presentation   Training   Video
Roll-Out van een Sociale Media Policy
Best Practices
A good alternative!
Need or want to discuss more about
      Social Media Policies!
Social media policies for smdaybe

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Social media policies for smdaybe

  • 1. Social Media activities • Awareness Building • Inventory Services • Policy Creation • Training • Monitoring Mic Adam • Market research
  • 2. Agenda • Social Media Policy Survey Overview (Vanguard Leadership – October-November 2012) • Steps towards a Social Media Policy • Social Media Policies made simple
  • 4. Frequency of access 70 60 50 Daily 40 Weekly 30 Monthly 20 No account 10 0 be In re er s e+ k g o ed ua itt Tu lo bo gl Tw nk B sq oo ou ce Li ur G Y Fa Fo (c) Vanguard Leadership – Oct-Nov 2012
  • 5. What is bound to happen?
  • 7. SoMePol @ companies (c) Vanguard Leadership – Oct-Nov 2012
  • 8. Employee Awareness of the SoMePol (c) Vanguard Leadership – Oct-Nov 2012
  • 9. Time for a poll! Who has a social media policy?
  • 11. Your idea of a Social Media Policy?
  • 12. It can be different
  • 13. And one step further...
  • 14. These times are over... Mostly
  • 15. Topics that need answering • Legal Framework? • Policy or Guidelines? • Why do you need a policy? • Who makes the policy? • Perspectives of the policy? • How do you make a policy? • What needs to be in the policy? • How do you implement a policy?
  • 16. First, the legal framework… • No specific social media legislation • CAO 81 & 38 • “Wet op privacy” – (8/12/92) • Impact of general legislation • Labour law • Privacy law • Intellectual property law • Other laws (slander; stalking; etc.)
  • 17. Guidelines or Policy • Policy is official and enforceable • Control legal burden • Cover HR items • Identify risk • Guideline is a suggestion and not enforceable • Communication piece • Motivate and inspire users (ambassadors) • Create positive frame of mind
  • 18. Who contributes to the policy? And Why?  Marketing  HR  IT  Legal  Mngt Team  Employees  Unions
  • 19. How to create a social media policy? • Social media policy creation software • http://socialmedia.policytool.net/ • http://socialpolicygenerator.com • Social media policy examples • http://socialmediagovernance.c om/policies.php • Write one your own
  • 20. How Long Is your SMP? 6% 38% 1 page 2-3 pages 4+ pages 56% (c) Vanguard Leadership – Oct-Nov 2012
  • 21. Social Media Policy/Guidelines 35+ areas of interest
  • 22. So M C e om O De pa ve fin 0 10 20 30 40 50 60 ny r v t ie ion So w s M So e 42,9 Sp ok Ac Me es c 32,1 pe ou Em rs nts Em p o n 21,4 pl loy Ru oy ee ls ee R 28,4 G ule R u es ide s 10,7 po lin nd es Ti 57,1 ps Ch & art D 28,6 o' Tric R s & ks eq 32,1 ue Don st 't ac s What content does the SM P focus on? 50 ce ss 10,7 (c) Vanguard Leadership – Oct-Nov 2012
  • 23. Anatomy of a good policy
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Key to success Roll-out
  • 30. How were they informed? 6% 0% 16% 40% 18% 20% Not Intranet post Email Presentation Training Video
  • 31. Roll-Out van een Sociale Media Policy
  • 34.
  • 35.
  • 36. Need or want to discuss more about Social Media Policies!