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TWU Text-a-Librarian Service

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Greg Hardin
Greg Hardin

part of session: Virtual Reference: To Consort or Not? Texas Library Association Conference Austin, Tx April 12-15

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TWU LIBRARIES TEXT-A-LIBRARIAN SERVICE ,[object Object],[object Object]
WHY IT WORKS ,[object Object],[object Object],[object Object],[object Object]
 
 
STATISTICS 2011 January 5 February 4 March 10 April 2 May June July August September October November December 2010 January February March April 3 May 7 June 10 July 4 August 2 September 23 October 14 November 6 December 6
MARKETING ,[object Object],[object Object],[object Object],[object Object]
 
 
 
STAFFING ,[object Object]
MULTIPLE CAMPUSES ,[object Object]
CREDIT & THANKS ,[object Object],[object Object],[object Object],[object Object]

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TWU Text-a-Librarian Service

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Hinweis der Redaktion

  1. 1) Why does the product you use work in your environment?  -- For combined powerpoint:  screen shots of what patron see and the librarian’s screen.  EasyFastFamiliarity
  2. 2)                 How long have you been using it? What is the usage? -- For combined powerpoint:  in e-mail send start date and total use stats for 2008, 2009, 2010 or for the years in the past three that you have staffed.
  3. 3)                 How have you publicized/promoted? How has it grown?  -- For combined powerpoint:  if you have any dramatic jumps in use you want to demonstrate. 
  4. Blog entry after rollout
  5. after we release our library web app we advertised it as part of our campus marketing
  6. 4)                How staffed – how is it shared, can you staffed at the desk, can you staff from home?  -- For combined powerpoint:   let me know number of hours staffed and if shared among librarian.  Yes or no to if you staff at desk and can staff from home .
  7. 5)       Are you in a cooperative or stand alone? How does work if you are serving multiple institutions or Pros/Cons of single institution v cooperative.  All SMS and email questions are directed to our [email_address] address and passed to the appropriate department or campus including campuses in Dallas and Houston.