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Generational Insights
            During Lean Budget Times

              Blackboard Federal Strategies
                         Forum

                                Presented by:

                         Jeffrey Vargas
         Chief Learning Officer
U.S. Commodity Futures Trading Commission

                             April 10, 2013


The following presentation is a reflection of the opinions of the presenter and
is not an endorsement of the Federal Government or the Agency in which the
                           presenter is employed.
DOES ANY OF THIS SOUND FAMILIAR?
                                “They cut my
“I can barely complete OPM’s   training budget
      mandatory training
 requirements and I’ve got a    by 40% due to
 staff of younger employees    sequestration.”
that have a ton of immediate
      training requests.”


                                     “Our training
                                    EVS scores are
                                    taking a nose
                                        dive!”
WHAT TO DO WHEN THEY
 TAKE YOUR $$ AWAY?
       CRY
       RESIGN/RETIRE
       GET YOUR KIDS AND THEIR
         FRIENDS TO VOLUNTEER ON YOUR
         STAFF
       PICKET YOUR CFO’S OFFICE
WHAT TO DO WHEN THEY
     TAKE YOUR $$ AWAY?
            CRY
            RESIGN/RETIRE
            GET YOUR KIDS AND THEIR
              FRIENDS TO VOLUNTEER ON YOUR
CENSORED!
              STAFF
            PICKET YOUR CFO’S OFFICE
WHAT TO DO WHEN THEY
 TAKE YOUR $$ AWAY?
       CRY
       RESIGN/RETIRE
       GET YOUR KIDS AND
         THEIR FRIENDS TO
         VOLUNTEER ON YOUR
         STAFF
       PICKET YOUR CFO’S OFFICE
WHAT TO DO WHEN THEY
 TAKE YOUR $$ AWAY?
       CRY
       RESIGN/RETIRE
       GET YOUR KIDS AND THEIR
         FRIENDS TO VOLUNTEER ON YOUR
         STAFF

       PICKET YOUR CFO’S
        OFFICE
SO WHAT CAN YOU REALLY DO?
                                      Disclaimer:
                                      DO NOT do
• Build Your Generational IQ        anything of the
                                    previous things!
• Build/Enhance Your Strategic
  Learning Plan
• Build/Enhance Business Case for Your
  Learning Needs
• Relook at Your Needs Assessment
  Process
• Participate/Support in Interagency
  Collaborations
GENERATIONAL IQ




   Assess           Assess         Assess the
Generational     Generational    Generational
 Make-up of      Make-up of      Approach you
Your Learning   the Audiences     have toward
    Team        Your Trying to      Training
                    reach        Assessment &
                                  Technology
BUILD/ENHANCE YOUR
STRATEGIC LEARNING PLAN

         Focus on the Mission

         Focus on Customer Needs

         Focus on Demonstrating
          Economies of Scale

         Focus on Marketing Your
          Success
BUILD/ENHANCE BUSINESS CASE
          FOR LEARNING NEEDS

 Infrastructure – 5 Years Out
 Speak the Language of Risk
  “What will happen to the
  Agency if training is not
  provided?”
 Place decisions in the
  “if/then category”
 Leverage the Good Work of
  Sister Agencies
TAKE A FRESH LOOK AT YOUR NEEDS
      ASSESSMENT PROCESS
           (Do a Dr. Phil) How is this process
            going for you?
           Note! For Generation X/Y =
            Data is King
           Who are you involving in your
            needs assessment process?
           What technology are you using?
           How are you distributing your
            results with manager and
            employees?
           How are you comparing results (5
            years ago, 10 years ago, etc.)
PARTICIPATE/SUPPORT
        INTERAGENCY COLLABORATION
   CLO Council
   OPM Pilots
   Partnership - Partnership for Public Service
   Educational Partnership – Research/Innovation
FINAL THOUGHTS

 Mitigating Generational
  Differences in Training
  and Development begins
  and ends with
  involvement and
  inclusion.

 Lean budgets require a
  renewed focus, not only
  results – but a focus on
  people.

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Generational Insights During Lean Budget Times

  • 1. Generational Insights During Lean Budget Times Blackboard Federal Strategies Forum Presented by: Jeffrey Vargas Chief Learning Officer U.S. Commodity Futures Trading Commission April 10, 2013 The following presentation is a reflection of the opinions of the presenter and is not an endorsement of the Federal Government or the Agency in which the presenter is employed.
  • 2. DOES ANY OF THIS SOUND FAMILIAR? “They cut my “I can barely complete OPM’s training budget mandatory training requirements and I’ve got a by 40% due to staff of younger employees sequestration.” that have a ton of immediate training requests.” “Our training EVS scores are taking a nose dive!”
  • 3. WHAT TO DO WHEN THEY TAKE YOUR $$ AWAY? CRY RESIGN/RETIRE GET YOUR KIDS AND THEIR FRIENDS TO VOLUNTEER ON YOUR STAFF PICKET YOUR CFO’S OFFICE
  • 4. WHAT TO DO WHEN THEY TAKE YOUR $$ AWAY? CRY RESIGN/RETIRE GET YOUR KIDS AND THEIR FRIENDS TO VOLUNTEER ON YOUR CENSORED! STAFF PICKET YOUR CFO’S OFFICE
  • 5. WHAT TO DO WHEN THEY TAKE YOUR $$ AWAY? CRY RESIGN/RETIRE GET YOUR KIDS AND THEIR FRIENDS TO VOLUNTEER ON YOUR STAFF PICKET YOUR CFO’S OFFICE
  • 6. WHAT TO DO WHEN THEY TAKE YOUR $$ AWAY? CRY RESIGN/RETIRE GET YOUR KIDS AND THEIR FRIENDS TO VOLUNTEER ON YOUR STAFF PICKET YOUR CFO’S OFFICE
  • 7. SO WHAT CAN YOU REALLY DO? Disclaimer: DO NOT do • Build Your Generational IQ anything of the previous things! • Build/Enhance Your Strategic Learning Plan • Build/Enhance Business Case for Your Learning Needs • Relook at Your Needs Assessment Process • Participate/Support in Interagency Collaborations
  • 8. GENERATIONAL IQ Assess Assess Assess the Generational Generational Generational Make-up of Make-up of Approach you Your Learning the Audiences have toward Team Your Trying to Training reach Assessment & Technology
  • 9. BUILD/ENHANCE YOUR STRATEGIC LEARNING PLAN  Focus on the Mission  Focus on Customer Needs  Focus on Demonstrating Economies of Scale  Focus on Marketing Your Success
  • 10. BUILD/ENHANCE BUSINESS CASE FOR LEARNING NEEDS  Infrastructure – 5 Years Out  Speak the Language of Risk “What will happen to the Agency if training is not provided?”  Place decisions in the “if/then category”  Leverage the Good Work of Sister Agencies
  • 11. TAKE A FRESH LOOK AT YOUR NEEDS ASSESSMENT PROCESS  (Do a Dr. Phil) How is this process going for you?  Note! For Generation X/Y = Data is King  Who are you involving in your needs assessment process?  What technology are you using?  How are you distributing your results with manager and employees?  How are you comparing results (5 years ago, 10 years ago, etc.)
  • 12. PARTICIPATE/SUPPORT INTERAGENCY COLLABORATION  CLO Council  OPM Pilots  Partnership - Partnership for Public Service  Educational Partnership – Research/Innovation
  • 13. FINAL THOUGHTS  Mitigating Generational Differences in Training and Development begins and ends with involvement and inclusion.  Lean budgets require a renewed focus, not only results – but a focus on people.