Symantec Enterprise Vault.cloud for Microsoft Office 365 Better together [EN]

1. Better Together –
Symantec Enterprise Vault.cloud &
Microsoft Office 365
Enterprise Vault.cloud & Office 365 – Better Together 1

2. Agenda
2
1 About Microsoft Office 365
2 The Enterprise Vault.cloud Value-Add
3 Enterprise Vault.cloud Demo
4 Questions
Enterprise Vault.cloud & Office 365 – Better Together

3. What is Microsoft Office 365?
Communications and collaboration cloud-based services
Enterprise Vault.cloud & Office 365 – Better Together 3

4. Archiving & eDiscovery in Office 365
• Provides end users with an In-Place Archive – secondary
mailbox in Outlook/OWA for storing older messages
– Unlimited archive storage* (100 GB default quota)
– Users can delete and modify messages in their In-Place Archive
• In-Place Hold capabilities* for preserving content
• In-Place eDiscovery and Hold Wizard in Exchange – to discover
and preserve Exchange Online 2013 and Lync Online 2013
content
• eDiscovery Center* in SharePoint – to discover, preserve, and
export SharePoint Online 2013, Exchange Online 2013, and Lync
Online 2013 content
*Premium feature only available in the more expensive Office 365 plans
Enterprise Vault.cloud & Office 365 – Better Together 4

5. What is Symantec Enterprise Vault.cloud?
Leading cloud-based archiving service
Enterprise Vault.cloud
 Email Storage Management
 Email eDiscovery
 Email Compliance
Purely cloud-based
• No hardware or software to install and maintain
• Low upfront investment & TCO
• Per mailbox, per month fee
Unlimited storage & rapid search
• Unlimited email storage and retention
• Rapid search results from scalable grid architecture
• No mailbox size limits for end users
Enterprise-class infrastructure & security
• Redundant, scalable, Tier 4 data centers
• Data encrypted in transit & at rest
• 24/7/365 customer support included in cost of service
Enterprise Vault.cloud & Office 365 – Better Together

6. Symantec is archiving
6
• 25,000 customers
– 57 of the Fortune 100
– From small businesses to
100,000+ users
• Gartner Magic Quadrant
leader for 9 years running
• Customer-centric roadmap
• Award-winning support
“Symantec's vision for Enterprise Information Archiving encompasses a focus on scalability, intelligence
and support for multiple content types.” - Gartner
Enterprise Vault.cloud & Office 365 – Better Together
Source: Gartner, Inc., Magic Quadrant for Enterprise Information Archiving,
Sheila Childs, Kenneth Chin, Alan Dayley, Debra Logan, December 2012

7. Office 365 &
Enterprise Vault.cloud –
better together
How Enterprise Vault.cloud adds value to
your Office 365 deployment
Enterprise Vault.cloud & Office 365 – Better Together 7

8. Scenario 1:
You are in a contract dispute with one of
your suppliers. You need to locate an
amendment to the original contract that
was agreed via email
Enterprise Vault.cloud & Office 365 – Better Together 8

9. Scenario 1
Using Enterprise Vault.cloud
• Uses journaling to automatically capture an immutable copy of
all messages sent and received in a centralized and searchable
cloud-based archive that’s kept separate from end user action
• Journaling is the only way to ensures full message capture for
compliance and eDiscovery purposes
• Captures original message plus information about the sender
and all recipients, inc. BCC and Distribution List recipients
• Authorized users can search the archive and quickly locate the
information required to solve the contract dispute
Net result: If the email once existed, you’ll be able to find it
Enterprise Vault.cloud & Office 365 – Better Together 9

10. Scenario 1
Using Office 365
• No defensible way to capture all email:
– Users can delete and modify messages in their In-Place
Archives
– You must manually apply deleted item retention policies
and/or legal holds to preserve messages
– BCC and Distribution List recipients not captured – can’t
accurately determine who received the email
Net result: If the email has been deleted, you may not be able to
find it
Enterprise Vault.cloud & Office 365 – Better Together 10

11. Scenario 2:
IT is spending too much time running
eDiscovery searches and placing data on
legal hold. You want to remove the
eDiscovery burden from IT
Enterprise Vault.cloud & Office 365 – Better Together 11

12. Scenario 2
Using Enterprise Vault.cloud
• Single, easy-to-use interface for managing eDiscovery cases
• Enables legal, HR, and compliance teams to take complete
ownership of the eDiscovery process – no help from IT required
– Direct, role-based access to archive with collaborative review
– Search across an unlimited number of users
– Apply a legal hold to an unlimited number of users
– Perform self-service exports of archived content
– Web-based access for outside counsel
Net result: Completely removes the eDiscovery burden from IT
Enterprise Vault.cloud & Office 365 – Better Together 12

13. Scenario 2
Using Office 365
• Offers 2 tools for enabling non-IT staff to perform eDiscovery-related
tasks:
1. In-Place eDiscovery & Hold Wizard in Exchange Online
2. eDiscovery Center in SharePoint Online
Both have limitations that can ultimately lead to IT help being
required. E.g.:
– Can only apply a legal hold to a maximum of 50 mailboxes in a
single search
– Can only run search queries across a maximum of 1,500 mailboxes
Net result: Puts the eDiscovery burden on IT and can lead to IT
staff being subpoenaed to appear in court to give evidence
Enterprise Vault.cloud & Office 365 – Better Together 13

14. Scenario 3:
You find you have a large amount of data
to search through in relation to a specific
case brought against your company
Enterprise Vault.cloud & Office 365 – Better Together 14

15. Scenario 3
Using Enterprise Vault.cloud
• Real-time, search-within-search functionality
• Built-in collaborative review capabilities
– Divide search results amongst multiple reviewers to share the
workload
– Apply review statuses or labels to items
– Tag content as relevant, irrelevant, spam, personal, privileged, etc
– Add notes that can be reviewed by others working on the case
• Easily export content to the Symantec eDiscovery Platform
(Clearwell) for further analysis, review and production
Net result: Quickly identify the information you need to help
defend your case
Enterprise Vault.cloud & Office 365 – Better Together 15

16. Scenario 3
Using Office 365
• No search-within-search functionality (form-based search only)
• Search results are copied to a discovery mailbox, and reviewed
in Outlook or OWA
• Outlook and OWA do not provide a comprehensive review
platform
Net result: You may have to pay significant and unforeseen legal
fees in order to further refine and identify potential evidence
Enterprise Vault.cloud & Office 365 – Better Together 16

17. Scenario 4:
An end user needs to quickly find and
restore an email they deleted six
months ago
Enterprise Vault.cloud & Office 365 – Better Together 17

18. Scenario 4
Using Enterprise Vault.cloud
• Easy access to archived information – including every email ever
sent and received – directly from Outlook, Notes, or Web
browser
• Advanced search filters quickly narrow down search results
• Restore any lost or deleted message from any date range – with
no help from IT required
Net result: The end user can quickly find and restore the deleted
message
Enterprise Vault.cloud & Office 365 – Better Together 18

19. Scenario 4
Using Office 365
• 2 mailboxes for the end user to manage (primary mailbox and
In-Place Archive)
• No search refinement options – users must go back and re-run
form-based searches until they find the message they need
• Deleted messages can only be recovered by the user within the
maximum 30 day retention period for deleted items
Net result: Slow searches, and the deleted email may not be
recoverable
Enterprise Vault.cloud & Office 365 – Better Together 19

20. Key Enterprise Vault.cloud advantages over Office 365
Helps satisfy compliance requirements to retain
electronic information and ensure its integrity
Archives multiple email platforms and other electronic
data in a single, searchable repository
Removes the eDiscovery burden from IT
Accelerates the eDiscovery search and review process
Makes it easier for end users to locate and restore
messages from any date range
Enterprise Vault.cloud & Office 365 – Better Together 20

21. Act Now: Archive First Before Migrating to Office 365
Office 365
Legacy
data
Mail server
Archive
PSTs Legacy
data
Existing archive
PSTs
Local pst Network pst
Enterprise Vault.cloud & Office 365 – Better Together 21

22. Unparalleled Office 365 integration
Active Directory Synchronization
Single Sign On
Enterprise Vault.cloud & Office 365 – Better Together 22

23. Enterprise Vault.cloud Demonstration
1. Enterprise Vault Personal.cloud
2. Enterprise Vault Discovery.cloud
Enterprise Vault.cloud & Office 365 – Better Together 23

24. Learn More Today!
• Visit go.symantec.com/evc for specific information about
Enterprise Vault.cloud
• Visit go.symantec.com/office-365-archiving to download the
Osterman Research White Paper “The Need for Third Party
Security, Compliance and Other Capabilities in Microsoft Office
365”
• Follow @enterprisevault
Enterprise Vault.cloud & Office 365 – Better Together 24

25. 25
QUESTIONS ANSWERS
Enterprise Vault.cloud & Office 365 – Better Together

26. Thank you!
Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in
the U.S. and other countries. Other names may be trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied,
are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
Enterprise Vault.cloud & Office 365 – Better Together

27. Appendix
Enterprise Vault.cloud & Office 365 – Better Together 27

28. Why Enterprise Vault.cloud?
28
Better store, manage and discover business critical information in the cloud
• Unlimited storage and retention
• Eliminate free-range PSTs/NSFs
• Improved server performance
and reduced backup windows
• No mandatory hardware or
software
• Quick and easy to deploy
• Predictable monthly fee
Provides an intuitive end
user experience
• Scalable grid architecture
• Security in-depth model
• Private multi-tenant data
centers
• 24/7/365 support
• Define and enforce retention
policies
• Rapid search results
• Roles-based access for Legal
• Flexible online export options
• Access from email client or web
browser
• Quickly locate information
using search filters
• Perform self-service restores
Offers enterprise-class
infrastructure and security
Improves storage
management
Delivers cloud-based
archiving
Accelerates the eDiscovery
process
Enterprise Vault.cloud & Office 365 – Better Together

29. How Enterprise Vault.cloud works
Store and index information in a centralized, online repository
Enterprise Vault.cloud
Legal
HR
End users
Compliance
IT
Cloud
EMAIL
SERVERS
SHAREPOINT
FILES
Information types
29
SALESFORCE
CHATTER
OFFICE 365
BOX
On-premise
Enterprise Vault.cloud & Office 365 – Better Together

30. Enterprise Vault.cloud easy set up: measured in days
Administration Tools
 Provides directory synchronization
services
 Allows administrators to create and
deploy personal archive folders in
Microsoft Outlook and IBM Notes
30
Create a
journaling
contact
Create an SMTP
send connector
Activate
journaling
1
2
3
Enterprise Vault.cloud & Office 365 – Better Together

31. Enterprise Vault.cloud global footprint
Data centers & localization
31
>99.99%
Proven reliability N+1 Architecture
Real-Time
Monitoring
Enterprise Vault.cloud & Office 365 – Better Together

32. 32
Enterprise Vault.cloud enterprise-grade security
Technical Physical Administrative
Infrastructure security
•Redundant firewalls
•Redundant load balancers
•Minimum system baselines
Application security
•Roles-based access control
•Trusted Network authentication
•Audit history
Data security
•Encryption in transit (TLS)
•Encryption at rest (AES)
•Encryption of credentials
Data Center security
•SSAE 16/ISAE 3402 Type II
•Tier-4 data centers
•Tier-1 networks
Data redundancy security
•Power, cooling, network
•Geographically-dispersed
•Data replication
Site security
•Biometric access control
•Security surveillance/CCTV
•24x7 guard service
Personal security
•Employee screening
•Confidentiality NDAs
•Ongoing certifications
Process security
•Change management
•Access management
•Uptime monitoring
System security
•Intrusion detection (IDS)
•SYMC, MSS, SEP Altiris
•Qualys vulnerability tests
Enterprise Vault.cloud & Office 365 – Better Together

33. Enterprise Vault.cloud ingestion
Legacy import workflow
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34. Enterprise Vault.cloud file and social media archiving
• Supported platforms:
– Microsoft SharePoint 2003, 2007, 2010 (on-premise)
– Box
– Salesforce Chatter
• Captured into a single archive alongside email
• Files and Chatter posts appear in search results
• Files and Chatter posts can be preserved using:
– Legal hold
– Default retention policy
– Group-based retention
– Granular tag-based retention
34
Additional fee applies
Enterprise Vault.cloud & Office 365 – Better Together

35. Enterprise Vault Personal.cloud
• Unlimited mailbox, directly accessible
35
from Outlook
• Quickly drill-down on search results
• Self-service restoration of old or lost
emails
Enterprise Vault.cloud & Office 365 – Better Together

36. Enterprise Vault Discovery.cloud
36
• Accelerate legal discovery and
internal investigations
• Roles-based access with
collaborative review
• Search across an unlimited
number of users with iterative
search functionality
• Web-based access for outside
counsel
Enterprise Vault.cloud & Office 365 – Better Together

37. Enterprise Vault Mailbox Continuity.cloud
Hosted Email Failover System
37
Additional fee applies
Enterprise Vault.cloud & Office 365 – Better Together

38. Enterprise Vault.cloud + Clearwell: a closer look
Information
Management
Identification
Preservation
Collection
Processing
Review
Analysis
Production
The Electronic Discovery Reference Model (EDRM)
Enterprise Vault.cloud Symantec eDiscovery Platform
• Capture emails, files, & social media comms
• Access messages via smart phone or tablet
• Set/enforce retention policies and apply
legal holds
• Ingest all .pst files (mailbox management)
• Unlimited storage and retention
• Legal hold notification workflow
• Collection from active sources outside of
Enterprise Vault.cloud
• Advanced analytics and concept search
• Full review with redaction and production
• End-to-end tracking and reporting
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39. Current product offerings
Enterprise Vault Enhanced.cloud
Enterprise Vault.cloud
39
Enterprise
Vault
Personal
.cloud
Enterprise
Vault
Discovery
.cloud
Enterprise
Vault
Mailbox
Continuity
.cloud
Symantec
AdvisorMail
Add-ons:
Bloomberg Option
Reuters Option
IM Option
Social Media Option
Add-ons:
Folder Synchronization Option
BlackBerry Option
SharePoint Option
Salesforce Chatter Option
Box (File Archive) Option