The document discusses the benefits of using training management software to automate workflows for commercial training providers and internal training departments. It notes that these organizations currently spend too much time on administrative tasks like scheduling and coordinating courses because they use separate systems for course booking, learning management, websites, and invoicing. The document promotes a training management software solution that can help save organizations significant time by managing their entire training operation in one place.
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How to Streamline Workflow and Increase Course Bookings
1. Richard Cassidy
Business & Training Management Consultant
@Adm1nistrate
rc@getadministrate.com
linkedin.com/in/richardcassidy
2. Are You a Training
Commercial Training Provider
or an Internal Training
Department?
3. Cut down on time
We see training companies and internal training
departments spend far too much time on admin tasks
like scheduling, coordinating and managing courses.
5. Automating common workflows.
Effortlessly promoting (and selling)
your courses online.
Delivering and managing
blending learning.
increasing profitability with
management information.
Managing your training operation in
one place.
What?
6. “I’m still amazed at how much
time we save now that
everything’s in one place.”
Simon Crowther
Ceo
Care Skilled
8. Automating common workflows.
Effortlessly promoting (and selling)
your courses online.
Delivering and managing
blending learning.
increasing profitability with
management information.
Managing your training operation
in one place.
What?
9. How Much Time Do You Spend on
Repeated Admin Work Each Week?
10. Save time
Training providers typically save at least half a day
per week in admin time with automation.
And in some cases up to Two days!
11. “By automating workflows, we
were able to scale to become
one of the top finance training
providers in the Middle East.”
Ibrahim Sabra
Systems Manager
Morgan International
12. Unaware of their problems, until it is
pointed out.
Multiple systems already hold
different pieces of information.
They don’t have or know of any tools
that can help them.
Systems out there are overly
complex or really expensive.
Maybe they think doing this kind of
admin is their job?
We have the
answers
13. Do You Currently Link/Integrate
Your Training Management Tools
With Your Website?
14. We Asked The Same Question to
160 Other Training Organizations
Earlier This Month…
15. 85% Did Not Have Integrated
Online Booking!
24
136
YES
NO
16. “In the 12 months after integrating
our website and training
management software, we saw
our revenue double. We changed
nothing else in the business
during that period!”
Steve Broker
CEO
Kenteck Training
18. Which of These Systems Do
You Use to Manage Your
Operation?
19. Extra Workload
Duplicate data entry.
Inefficient
Looking in several places to find
what you need.
No Visibility
Lack of clear and instant, Up-to-date
management information.
High Cost
Paying for multiple systems
or subscriptions.
Manage
21. How many delegates attended a
specific course between dates
X and Y?
What’s the average pass rate for
course A in a particular city or state.
How many delegates registered to
attend a course vs. how many
turned up?
By location, which of our courses
should be run the most?
Manage
22. Manage
By profit margin, which of out courses should we
run the most?
Do we run enough of our most
profitable courses?
23. How many cancellations do we have
X weeks pre-course?
How many delegates pay
in full pre-course?
What’s our average number of
debtor days by course/location/
country, etc.?
Does whether a delegate pays in
advance impact on their
performance on the course?
Manage
24. If You Could Manage
EVERYTHING in Just One or
Two Systems, Would you?
25. Take The Test!
Get the most from
Training Management Software – Take a Trial!
26. Could training management software
boost your profitability?
Make sure you’ve got online
booking sorted!
Four Great tips for better
classroom management.
Learn the secrets of
student retention.
7 Must Read
Articles For
Training
Professionals
27. Don’t fall into the spreadsheet trap!
How to plan great training sessions.
Why you should consider training
management software.
(even if you think your current
situation is fine.)
7 Must Read
Articles For
Training
Professionals
28. Richard Cassidy
Business & Training Management Consultant
@Adm1nistrate
rc@getadministrate.com
linkedin.com/in/richardcassidy
Q&A
Hinweis der Redaktion
Commercial Training Provider / Internal Training Department
“We believe the solution the problem we all face in the training industry is to address 5 key areas. In a few slides we’ll look at these in much more detail.”
Who we are and where we are: Administrate, a software company based in Edinburgh, Scotland.
Training Industry OnlyWe work only with the training industry. Everything we do is focused on helping training professionals grow their operations, be more efficient, and allow them to focus on what they do best: train others to be great.“We work with hundreds of training professionals all over the world, from North America, through the UK and Europe all the way to Australia. Our presentation today will draw from our experiences over the last few years.”
“Here’s a reminder of the 5 key areas we’re going to address during this webinar.”
3 hours or less / 3-6 hours / more than 6 hours“We see most organizations typically spending 8-12 hours on repetitive adminper staff member each week. When asked, 90% of companies were shocked when they accurately tracked admin time which they said should be automated nowadays.”
“Think of the time spent manually updating course information in multiple places! Why wouldn’t you update one system and have it link to your website? Better still, it means course bookings go directly into your system and you don’t have to copy and paste bookings or enquiries from emails – the way old-fashioned booking forms work.”Statistic: “By automating tasks such as emailing joining instructions, and storing certificate and course outcome templates within your management software, it has been proven that you can reduce a staff member’s admin time by at least 1 day per week, and in some cases up to 2 days.”
“If it’s so great, why isn’t everyone doing this already?”
“Everyone has their own reasons, but here are a few we’ve come across in the past.”
“Let’s talk a little about website integration.”
Yes / No
“Think of the time spent manually updating course information in multiple places! Why wouldn’t you update one system and have it link to your website? Better still, it means course bookings go directly into your system and you don’t have to copy and paste bookings or enquiries from emails – the way old-fashioned booking forms work.”
Yes / No
“If you have an LMS, make sure it does what you need for classroom training management as well. I don’t just mean the ability to make notes against a delegate record, but something that actually allows you to coordinate classroom courses and all of the admin associated with managing them, as well as recording exactly who’s been on which course and when. If your LMS can’t do this, or is limited, make sure it integrates with your training management system. If neither options work, go and get a system that does! There are systems out there that truly allow you to manage classroom and online learning without having to compromise on functionality.”
“Make sure your tools also give you powerful and accurate, up-to-the minute reports on everything you need to know!”
CRM or Custom Database / Excel / LMS / Website / Financial System
It’s common for training companies and training departments to have many systems, unfortunately not all of them consider the pain they’re experiencing with this way of working.
“Here are some examples of how training operations like to cut and slice their data. This is just a snapshot! Can you manage produce reports like this in one place, from one system?”
Yes / No
“There are some great training management solutions out there, and we recommend following our guide to make the most out of them. Try out integrated training management software for yourself and see what it can do for you!”
“Here’s some extra reading that will help you take away some thoughts we’ve shared with you today. You’ll find links to all articles in the follow-up email after the webinar.”