TriStar Metals Brochure

1. Rod • Bar • Wire
Delivering stainless and
aluminium solutions

2. Your Service source
DIFFERENT BY DESIGN. Tri Star Metals is different by design…that difference is service. Service begins the moment you call
and are greeted by the warm and friendly voice of a live person. Building long-term relationships with our valued customers is
our final goal. Our consultants are experts on the products we sell and they will help you boost your production efficiencies by:
• Sharing their knowledge of material processing, capabilities and availabilities
• Lending expertise on specifications, tolerances and finishes
• Designing and implementing unique supply chain solutions for the benefit of you and your customers
• Providing a single-source contact that is accountable for all of your needs
• Utilizing our flat management structure to furnish quick solutions to technical problems, quotations,
deliveries and yes, even claims when necessary
• Putting our global supply chain at your disposal to match your requirements with the best mill producer
for your specific applications
COMPETITIVE SOURCING AND VALUE-ADDED SERVICES. Tri Star is uniquely positioned to offer you a combination of
competitive prices and value-added services that will help you to enhance your profitability. Our massive, centrally located
facility is designed to provide you with rapid delivery on small multiple line item orders as well as mill-size shipments.
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3. Your Service source
• State of the art IT system utilizing Microsoft Windows.NET architecture and Microsoft SQL Server including
web-based access to customer transaction data and documents
• 24/7 availability of our sales team via Blackberry
• A drive-thru shipping and handling facility with indoor processing and loading of all materials
• Tri Star owned and operated fleet of trucks for same day and next day regional deliveries. Contract carriers
for long-distance shipments
• Multiple banding and weighing stations for speedy and accurate order processing
• Plenty of rack and floor space to store your contract stock for JIT delivery
QUALITY IS THE KEY. We know your customers demand reliable service and consistent quality, and we put those same
demands on ourselves and our suppliers. Thus, our material specifications far exceed industry standards for che-
mistry and physical properties. All of our material is fully certified and 100% traceable. To continually meet these
restrictions we are:
• ISO 9001:2008 certified
• Working in compliance with and towards ISO 14000 certification
• Inspecting all incoming and outgoing materials
• Experienced in completing Level III PPAP’s and IMDS registered
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4. Your Service source
THE PRODUCT YOU NEED…HOW YOU NEED IT! That’s Tri Star’s commitment and you can rely on it! For you to maintain your
competitive edge means we have to complete our part in the process. It’s our job to get you the proper materials, in the right
place, at precisely the right time to help you meet your manufacturing and servicing deadlines, reduce your labor costs and
minimize your in-process inventories. We want to be your one-stop source for:
• Our proprietary lines of TRI-CUT® free machining stainless steel bars, and TRI-BRITE ™ premium EPQ
stainless forming wires
• ROHS and DFARS compliant materials
WE ADD VALUE. At Tri Star, we are skilled at matching our customer’s needs with the capabilities and strengths of our
solution sources network...our global value chain. We have the leverage, expertise and experience to identify and work
with the mill producer that best meets your requirements. This allows us to source your needs with the best possible global
producer, creating a customized supply chain solution that is both effective and efficient. Whether your material requirements are
relatively standard, or must be specially engineered to meet critical demands, we bring it all together for you.
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5. Your Service source
Our complete array of services include:
• Comprehensive mill production of aluminum and stainless steel bars and wire
• Knowledgeable consultants to provide you with prompt quotations and follow-up
• Continuous service and support with diligent follow-through, even after delivery
• Custom sizing, tempering and finishing for cut lengths or coil
• Special stocking, JIT and Kanban programs
• On-time, complete and accurate deliveries from our conveniently located warehouse facilities
• ISO 9001:2008 certification
To accomplish this we offer…
• Vast inventories of finished and semi-finished materials in special grades, sizes, lengths and finishes at very competitive prices
• The largest inventory of EPQ wire in the country
• Global sourcing of world-class mill stock
• Custom chemistries, tempers, lengths, and conditions
• Precision straightening, grinding, polishing, cutting, packaging and barrier-reducing documentation and shipping
• Cold heading quality wire
• Stainless and Nickel alloys in wire from Hagener Feinstahl
• Super-fine wire from Stamm Feindrahtwerk
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6. TRI STAR METALS goes vertical with HAGENER & STAMM
HAGENER. Tri Star, always a global leader in specialty metals long products, is now a member of the Hagener Feinstahl fami-
ly, a vertically integrated source for stainless steel and nickel alloy wire products, including...
• EPQ wire
• Nickel alloys, heat resisting grades, and specialty alloys
• Cold heading quality wire
• Metallurgical and design engineering staff
We are supported by our parent company, Hagener Feinstahl in Germany. Hagener Feinstahl is the largest independent
stainless steel redraw mill in Europe. Tri Star can now leverage Hagener’s world renowned quality and performance to
provide North American customers with mill direct pricing and metallurgical expertise, in addition to our own stocking and
on-time delivery services. Wire products customers will now benefit from mill direct purchasing while eliminating the typical
product flow hurdles that can accompany mill direct sourcing. Hagener Feinstahl is located in Hagen, Germany. It is a family
owned, 75 year old plus, producer of stainless steel, nickel and specialty alloy wire products. Operating out of an ultra mo-
dern facility, we provide superior quality materials at globally competitive prices.
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7. TRI STAR METALS goes vertical with HAGENER & STAMM
STAMM. Stamm Feindrahtwerk, our sister company, is a nearly 200 year-old producer of super-fine wires. Capable of drawing
material as small as .00039” in diameter, Tri Star will use their engineering and metallurgical expertise to create solutions for
the unique requirements of the super fine wire industry.
• Super-fine wire as small as .00039” in diameter
• Custom packaging
• Metallurgical laboratory
• Stainless, nickel, specialty alloys and non-ferrous super fine wire
• 100% inspection of every order
The synergies created by combining the purchasing power of Hagener, Stamm, and Tri Star will benefit our North American
customers by
increasing Tri Star’s leverage with our mill partners. In addition to enhancing our competitive position through these mergers,
Tri Star will
now offer the finest quality mill products in the world with all of the conveniences of a local service center
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8. Tri Star Metals services customers nationwide from our modern stocking and production facilities located in the Chicago
suburb of Carol Stream. Our expandable warehouse is designed for 21st century maximum efficiency. We maintain extensive
inventories of materials, allowing us to respond immediately to most customer needs for aluminum and stainless steel rod,
bar and wire stock. Your best source for specialty metals is Tri Star Metals, LLC delivering Stainless and Aluminum Solutions
to increase your competitive advantage.
375 Village Drive
Carol Stream, Illinois 60188
630-462-7600
Outside IL 800-541-2294
Fax 630-462-8225
Sales@tristarmetals.com