1. 1st WP2 WorkshopOpinion Mining Environment IGNIT-ATC Athens 02.09.2010 1 ICT 2009 FP7-248222

2. Results show sentiments with labels for a given topic ICT 2009 FP7-248222 2 “driving license” Labels: Value Distribution Quality Communication Provision Service Time Documentation Policy Process Actors Price Sentiments: Neutral Negative Positive Click to see sentiments over time & documents

3. Results show sentiments and relevant documents for a giving topic and label over time ICT 2009 FP7-248222 3 Google “driving license” + quality Sources: Click to see negative documents for week 46 All Search engines Blogs News Click to to explore documents Documents: Sentiments Week