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Business Overview
   Real-time Event Media




       Copyright Geoff Clendenning, 2012
Our Mission


    “To transform events into
conversations by helping our clients
  manage, engage, connect, and
  measure their event on Twitter.”



            Copyright Geoff Clendenning, 2012
The Hashcaster Solution
Hashcaster brings your two audiences together!


                    #hashtag
                   Community




                     Live Event
                     Audience



              Copyright Geoff Clendenning, 2012
The Good & Bad about #Hashtags

• #hashtags are a user driven experience.
• A community tends to spontaneously form
  around a #hashtag.
• For event organizers, managing a trending
  #hashtag is very challenging.
• For the user, keeping up with a trending
  #hashtag is like drinking from a fire hose.

                  Copyright Geoff Clendenning, 2012
Hashcaster Solution

• Provide a focal point for your #hashtag
  community online and at the event.
• Capture valuable user generated content.
  – Tweets, stories, photos & videos
• Expand the reach & engagement of your event
  through viral social media.
• Quantifiably measure your event, your
  audience reach and advertiser engagement.
                   Copyright Geoff Clendenning, 2011
Overview of the

HASHCASTER PLATFORM


                  Copyright Geoff Clendenning, 2011
How Hashcaster Works




     Copyright Geoff Clendenning, 2012
Hashcaster does three things…

1. Curate the Twitter stream.
  –   Capture a stream of tweets: hashtags, keywords or lists.
  –   Sort & catalog stories, photos & videos.
2. Apply analytics.
  –   Analyze the Twitter stream: proprietary algorithms
  –   Figure out who and what is important.
  –   Measure how people behave and interact at your event.
3. Filter behavior.
  –   Filter the Twitter stream for specific behaviors by
      members of your community.
  –   Respond with specific actions to this behavior.

                       Copyright Geoff Clendenning, 2012
Moderation

• All content captured by Hashcaster is filtered
  and cued for moderation.
• Moderation tools provide the following
  capabilities:
  – Filter for profanity & SPAM
  – Block users
  – Favorite users


                   Copyright Geoff Clendenning, 2012
Tweeted Notifications

• The Hashcaster system automatically tweets out
  notification on the event hashtag using the organizer’s
  Twitter handle when:
    1. #event hashcast update http://hashca.st/9z41m new
       contributions from: @xxxx @xxxx
    2. #event top influencers on hashcaster
       http://hashca.st/9z41m @xxxx @xxxx
•   The frequency of each update will vary dependent
    upon the amount of traffic on the event hashtag.
•   Notifications have a strong social networking effect
    on the hashtag community.

                      Copyright Geoff Clendenning, 2012
Live Updates

• The organizer can provide one or more users
  with a special hashtag they can use to elevate
  the priority of a specific tweets.
• These tweets are then displayed in real-time
  in a designated section of the hashcast
  site, mobile app and wall display.
• Organizers can communicate important
  messages to their audience without being lost
  in a busy hashtag.
                 Copyright Geoff Clendenning, 2012
Real-time Advertising

• Advertisers can be provided with a special
  hashtag to designate which of their tweets are
  sponsored or promoted tweets.
• These promoted tweets are then displayed in
  a high profile area of the hashcast site, mobile
  app and wall display.
• Advertisers can use these tweets to drive
  traffic to their booth and to online resources.

                  Copyright Geoff Clendenning, 2012
Measurement

• Hashcaster is the first platform that allows an
  event organizer to quantifiably measure their
  event.
• Hashcaster generates two streams of data for
  analysis:
  1. Twitter data
  2. Hashcaster data



                  Copyright Geoff Clendenning, 2012
Community Building

• Each Hashcaster site is archived on the web after the
  event; this provides the organizer with an ongoing
  community retention and event promotion tool.
• The Hashcaster site is SEO optimized to rank well in
  Google and other search engines.
• Members of the #hashtag community can continue to
  engage content on the site, driving new follows, RTs &
  replys.
• Event organizers can drive traffic from their Hashcaster
  site to a registration page for their next event.

                     Copyright Geoff Clendenning, 2012
Case Study: HRPA

HASHCASTER LIVE!


                   Copyright Geoff Clendenning, 2012
hrpa.hashcaster.com




    Copyright Geoff Clendenning, 2012
Hashcaster Twitter Wall




Hashcaster Twitter Wall @ HRPA2012

        Copyright Geoff Clendenning, 2012
Twitter Metrics
           Approximately 3,000 users attended the 2012 show
Twitter Stats                                         2012               2011               Change % Change
Total twitter mentions in the period                     2,187                    999          1,188             119%
Average mentions per day                                   312                    142            170             120%
Total unique authors                                       443                    184            259             120%

 900                                                                                                             400%
                                                                                             378%
 800                                                                                                             350%
 700                                                                                                             300%
 600                                                                                                      267%
             250%                                                                                                250%
 500
                                                                                                                 200%
 400
                                                                                                                 150%
 300                                                     134%
 200                      100%           98%                               91%                                   100%

 100                                                                                                             50%

   0                                                                                                             0%
       2012-01-30   2012-01-31     2012-02-01      2012-02-02      2012-02-03          2012-02-04   2012-02-05

                                 Tweets HRPA2012       Tweets HRPA2011           % Change




                                       Copyright Geoff Clendenning, 2012
Hashcaster Metrics
       Average time on site 40 minutes per visitor!
 120
                              95         100
                                                    92
 100                                                               513 Total Visits
  80
  60                                                              50                                                        20% post event surge
                                                                               31                     35
  40                                                                                                                          27
                                                                                                                 20                               20               16
  20                6                                                                       8                                                                                  5              8
         0
   0
        01-29-12



                   01-30-12



                              01-31-12



                                         02-01-12



                                                     02-02-12



                                                                  02-03-12



                                                                                02-04-12



                                                                                           02-05-12



                                                                                                      02-06-12



                                                                                                                 02-07-12



                                                                                                                                 02-08-12



                                                                                                                                                  02-09-12



                                                                                                                                                                   02-10-12



                                                                                                                                                                              02-11-12



                                                                                                                                                                                             02-12-12
Mobile                                              Visits                                                                                  Referral by Source
Apple iPhone                                           69                                                                   2%
                                                                                                                                             1%         1%
Apple iPad                                             53                                                                     7%
                                                                                                                                                                                   t.co
Android                                                24
RIM BlackBerry 9700 Bold                                 5
                                                                             158 Mobile Visits                                                                                     linkedin.com
                                                                                                                              9%
Acer A501 Picasso                                        2                                                                                                                         hootsuite.com
SonyEricsson LT15i Xperia Arc                            2                                                                                                                         m.paper.li
Apple iPod Touch                                         1
                                                                                                                                                             74%                   facebook.com
Google Nexus S Samsung Nexus S                           1
                                                                                                                                                                                   hrpa.ca
Samsung GT-I9000 Galaxy S                                1


                                                                Copyright Geoff Clendenning, 2011
                                                                                             2012
Hashcaster

PRICING MODEL


             Copyright Geoff Clendenning, 2012
Services Provided
• Each hashcast includes the following services:
  –   Event branded hashcaster site.
  –   Community monitoring by #hashtag & list.
  –   Event moderation services.
  –   Story curation and categorization.
  –   Real-time tweets, photos & videos.
  –   Live updates.
  –   Real-time advertising.
  –   Twitter and Hashcaster analytics.
  –   1 year of hosting of your Hashcaster site

                     Copyright Geoff Clendenning, 2012
Pricing Model

• Three components to the pricing model:
  1. Service fee based on the duration the
     Hashcaster platform is actively curating your
     hash tag.
  2. Access fee for implementation of real-time
     advertising.
  3. Ad management fee based on a percentage of
     the ad revenue sold by the event organizer on
     the site.

                  Copyright Geoff Clendenning, 2012

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Hashcaster business overview

  • 1. Business Overview Real-time Event Media Copyright Geoff Clendenning, 2012
  • 2. Our Mission “To transform events into conversations by helping our clients manage, engage, connect, and measure their event on Twitter.” Copyright Geoff Clendenning, 2012
  • 3. The Hashcaster Solution Hashcaster brings your two audiences together! #hashtag Community Live Event Audience Copyright Geoff Clendenning, 2012
  • 4. The Good & Bad about #Hashtags • #hashtags are a user driven experience. • A community tends to spontaneously form around a #hashtag. • For event organizers, managing a trending #hashtag is very challenging. • For the user, keeping up with a trending #hashtag is like drinking from a fire hose. Copyright Geoff Clendenning, 2012
  • 5. Hashcaster Solution • Provide a focal point for your #hashtag community online and at the event. • Capture valuable user generated content. – Tweets, stories, photos & videos • Expand the reach & engagement of your event through viral social media. • Quantifiably measure your event, your audience reach and advertiser engagement. Copyright Geoff Clendenning, 2011
  • 6. Overview of the HASHCASTER PLATFORM Copyright Geoff Clendenning, 2011
  • 7. How Hashcaster Works Copyright Geoff Clendenning, 2012
  • 8. Hashcaster does three things… 1. Curate the Twitter stream. – Capture a stream of tweets: hashtags, keywords or lists. – Sort & catalog stories, photos & videos. 2. Apply analytics. – Analyze the Twitter stream: proprietary algorithms – Figure out who and what is important. – Measure how people behave and interact at your event. 3. Filter behavior. – Filter the Twitter stream for specific behaviors by members of your community. – Respond with specific actions to this behavior. Copyright Geoff Clendenning, 2012
  • 9. Moderation • All content captured by Hashcaster is filtered and cued for moderation. • Moderation tools provide the following capabilities: – Filter for profanity & SPAM – Block users – Favorite users Copyright Geoff Clendenning, 2012
  • 10. Tweeted Notifications • The Hashcaster system automatically tweets out notification on the event hashtag using the organizer’s Twitter handle when: 1. #event hashcast update http://hashca.st/9z41m new contributions from: @xxxx @xxxx 2. #event top influencers on hashcaster http://hashca.st/9z41m @xxxx @xxxx • The frequency of each update will vary dependent upon the amount of traffic on the event hashtag. • Notifications have a strong social networking effect on the hashtag community. Copyright Geoff Clendenning, 2012
  • 11. Live Updates • The organizer can provide one or more users with a special hashtag they can use to elevate the priority of a specific tweets. • These tweets are then displayed in real-time in a designated section of the hashcast site, mobile app and wall display. • Organizers can communicate important messages to their audience without being lost in a busy hashtag. Copyright Geoff Clendenning, 2012
  • 12. Real-time Advertising • Advertisers can be provided with a special hashtag to designate which of their tweets are sponsored or promoted tweets. • These promoted tweets are then displayed in a high profile area of the hashcast site, mobile app and wall display. • Advertisers can use these tweets to drive traffic to their booth and to online resources. Copyright Geoff Clendenning, 2012
  • 13. Measurement • Hashcaster is the first platform that allows an event organizer to quantifiably measure their event. • Hashcaster generates two streams of data for analysis: 1. Twitter data 2. Hashcaster data Copyright Geoff Clendenning, 2012
  • 14. Community Building • Each Hashcaster site is archived on the web after the event; this provides the organizer with an ongoing community retention and event promotion tool. • The Hashcaster site is SEO optimized to rank well in Google and other search engines. • Members of the #hashtag community can continue to engage content on the site, driving new follows, RTs & replys. • Event organizers can drive traffic from their Hashcaster site to a registration page for their next event. Copyright Geoff Clendenning, 2012
  • 15. Case Study: HRPA HASHCASTER LIVE! Copyright Geoff Clendenning, 2012
  • 16. hrpa.hashcaster.com Copyright Geoff Clendenning, 2012
  • 17. Hashcaster Twitter Wall Hashcaster Twitter Wall @ HRPA2012 Copyright Geoff Clendenning, 2012
  • 18. Twitter Metrics Approximately 3,000 users attended the 2012 show Twitter Stats 2012 2011 Change % Change Total twitter mentions in the period 2,187 999 1,188 119% Average mentions per day 312 142 170 120% Total unique authors 443 184 259 120% 900 400% 378% 800 350% 700 300% 600 267% 250% 250% 500 200% 400 150% 300 134% 200 100% 98% 91% 100% 100 50% 0 0% 2012-01-30 2012-01-31 2012-02-01 2012-02-02 2012-02-03 2012-02-04 2012-02-05 Tweets HRPA2012 Tweets HRPA2011 % Change Copyright Geoff Clendenning, 2012
  • 19. Hashcaster Metrics Average time on site 40 minutes per visitor! 120 95 100 92 100 513 Total Visits 80 60 50 20% post event surge 31 35 40 27 20 20 16 20 6 8 5 8 0 0 01-29-12 01-30-12 01-31-12 02-01-12 02-02-12 02-03-12 02-04-12 02-05-12 02-06-12 02-07-12 02-08-12 02-09-12 02-10-12 02-11-12 02-12-12 Mobile Visits Referral by Source Apple iPhone 69 2% 1% 1% Apple iPad 53 7% t.co Android 24 RIM BlackBerry 9700 Bold 5 158 Mobile Visits linkedin.com 9% Acer A501 Picasso 2 hootsuite.com SonyEricsson LT15i Xperia Arc 2 m.paper.li Apple iPod Touch 1 74% facebook.com Google Nexus S Samsung Nexus S 1 hrpa.ca Samsung GT-I9000 Galaxy S 1 Copyright Geoff Clendenning, 2011 2012
  • 20. Hashcaster PRICING MODEL Copyright Geoff Clendenning, 2012
  • 21. Services Provided • Each hashcast includes the following services: – Event branded hashcaster site. – Community monitoring by #hashtag & list. – Event moderation services. – Story curation and categorization. – Real-time tweets, photos & videos. – Live updates. – Real-time advertising. – Twitter and Hashcaster analytics. – 1 year of hosting of your Hashcaster site Copyright Geoff Clendenning, 2012
  • 22. Pricing Model • Three components to the pricing model: 1. Service fee based on the duration the Hashcaster platform is actively curating your hash tag. 2. Access fee for implementation of real-time advertising. 3. Ad management fee based on a percentage of the ad revenue sold by the event organizer on the site. Copyright Geoff Clendenning, 2012