Ten diverse institutions have come together to design solutions that make library services and resources easier to access and more useful from within Sakai 3. This presentation will share the designs we have arrived at so far, the user-centered design process used, including a multi-institutional user research study, and discuss next steps and how to move forward with development.

1. 11th Sakai Conference - June 15-17, 2010 Library & Sakai 3 Integration Project Update Jon DunnAssociate Director for Technology, Indiana University Digital Library Program Gaurav Bhatnagar Interaction Designer, University of Michigan Library 15 June 2010

2. Where did we start? Sakaibrary Project / Citations HelperSakai 2.x featuresSearch Library ResourcesGoogle ScholarCitation Lists Library – Sakai 3 Integration Project Multi-institution

3. Where did we start? Books Audio & Video Website/Catalog Music Journal Articles Images Librarians Research Guides Inter- Library- Loan More… The library offers so much.

4. Where did we start? Books Audio & Video Website/Catalog Music Journal Articles Images Sakai 2.x Citations Helper Librarians Research Guides Inter- Library- Loan More… The library offers so much.

5. Where did we start? Google Wikipedia Facebook Amazon Google Scholar YouTube iPhone Twitter Flickr More… The academic community’s expectations are changing.

6. Where did we start? Overarching Goal Library “Web 2.0” Friends Feeds Tags Mobile … Books Articles Librarians Services … Sakai 3 Sakai3 = opportunity to make library resources more useful by using modern web features

7. How to best take advantage of such a new system? Understand the users

8. How to best take advantage of such a new system? Why and how do instructors use scholarly resources while preparing and conducting their courses? Understand the users

9. What did we learn?“Scholarly” Resources My Course Syllabus Journal Articles Images Books Online news Online videos Scholarly & non-scholarly resources are mixed

10. What did we learn? Goals & Motivations Instructors want to see student growth

11. What did we learn? Interactions With Others With Library Co-teaching Working with TAs Getting & sharing ideas and content with colleagues Consulting with librarians Research guides Library training sessions Custom instruction tools Missed connections Missed connections

12. What did we learn? Activities & Workflow Content for Readings, Assignments, Lectures Start with a known resource Selection criteria: current engaging applicable debatable accessible for the audience Various systems: citation management bookmarks Word docs personal files Various systems: Sakai Resources Sakai Announcements email lecture

13. What did we learn?Problems & Frustrations Content for Readings, Assignments, Lectures Full-text Content reuse Content discovery Poor integration Unnecessary steps Poor integration Unnecessary steps Copyright Permissions

14. What have we come up with so far? Problem & Vision Vision Problem Streamline and integrate resource management from anywhere on the web Connect scholars to one another & to relevant resources and services Monitor copyright and provide alternatives Too many different information sources Instructor workflows are so varied Missed collaboration and learning opportunities Copyright concerns

15. What have we come up with so far? Design Overview Syllabus Discussion Assignment In Sakai Sakai 3 Content Manager Journal article Video News story ISI Web of Knowledge CNN YouTube Bookmarklet On the web Bookmarklet Bookmarklet Sakai 3 Content Management Framework, featuring Bookmarklet

16. What have we come up with so far? Content Authoring Lo-fi Prototype Instructor creates a new syllabus for a course Ability to let Sakai auto-fill context-specific information 1 1 2 Ability to embed content from the Content Manager 2

17. What have we come up with so far?Content Management Lo-fi Prototype First time use of the Content Manager Ability to quickly see how the Content Manager serves me 1 1 Ability to synch with common resource management software (Zotero, EndNote, browser bookmarks) 2 2 3 Ability to set up the Content Manager browser bookmarklet 3

18. What have we come up with so far? Content Management Lo-fi Prototype Content Manager after importing some content Ability to quickly see recently changed and recommended content 1 1 2 Content item Full-text note, Auto course tags, Free-form tags, Feedback 2 3 Folder structure, Shared folders, “Watch” folders 3 4 Tag structure, Auto course tags, Free-form tags 4

19. What have we come up with so far? Content Item Lo-fi Prototype Checking out an individual content item Ability to see full resource details & availability options 1 2 1 Ability to Add into current document and Share (with others or into other content) 2 4 3 Ability to see all the contexts in which this resource has been used – can include colleague contexts 3 5 Ability to see related content 4 Ability to see feedback on this 5

20. What have we come up with so far? Bookmarklet Lo-fi Prototype Browser bookmarklet accessed from any web page 1 <any web content> Ability to import resources from anywhere at the push of a browser button 1 2 Ability to have my web content type auto- detected 2 3 Ability to tag and share into Sakai (leads to a dialog to organize) 3

21. What have we come up with so far?Summary Users have the ability to: Add diverse resources to Sakai from anywhere on the web Embed “live” (clickable citation, playable video, etc.) resources into Sakai content Search, browse and manage all their content in one place Discover new content through colleagues and context-specific recommendations Evaluate content based on community feedback Determine the availability of library services for a given resource

22. What have we come up with so far? What do you think? Syllabus Discussion Assignment In Sakai Sakai 3 Content Manager Journal article Video News story ISI Web of Knowledge CNN YouTube Bookmarklet On the web Bookmarklet Bookmarklet What about this design makes sense to you?What does not? Could you see instructors on your campus using something like this?Why? How?

23. How did we get here? Goal-Directed Design Many Thanks! Stakeholder Interviews about 1 month User Interviews & Observation about 7 months HEC Montréal Indiana University Johns Hopkins University Mount Holyoke College Naval Postgraduate School Rice University Stanford University Tufts University The Center for Hellenic Studies @ Harvard Universidad Nacional De Rosario University of California, Berkeley University of Michigan Yale University Personas Workflow about 1 month Context Scenarios Lo-fi prototypes about 1 month

24. How did we get here? Research User Interviews Stakeholder Interviews 25 Interviews Instructors across 10 inst. Scholarly resource use in preparing & conducting courses Mental models, goals, activities, workflows, interactions, problems & frustrations 8 Interviews Librarians, Heads, Library Technologists Users, needs, organizational drivers, technical opportunities, budget & schedule

25. How did we get here? Modeling Workflows Personas Finding, Managing, Sharing, Breakdowns Juanita Colás Vijay Ramakrishnan Cynthia Altstetter Ronald Moore

26. How did we get here?Framework Design Lo-fi prototypes Context Scenarios Fast & cheap Raise questions Something user can react to Beginning of design in context Articulating persona goals, needs & behaviors Opportunity to imagine out-of-the-box ideas

27. Where are we headed? Continued design, user feedback, developing, testing Coordinating with related efforts: Cambridge, NYU, Stanford, Berkeley, others Explore where this work fits into overall Sakai 3 design and development

29. Wed 12:25-1:25 Rethinking Learning Activities: Taking action on user research

30. Wed 1:30-3:05 Rethinking Learning Activities: Practicing Research-Based Design

31. Thu 1:00-2:30 Teaching and Learning Design Lenses for Sakai 3

32. Thu 1:00-2:30 Audio and Video Content for Teaching and Learning: Discussion

34. Confluence Project Home: http://confluence.sakaiproject.org/x/PwCX (or just Google “sakai library integration”)

35. The project welcomes collaborators to provide feedback on designs, conduct user testing at their campus and contribute in other ways.

36. Questions? Email:

37. sakai-ux@collab.sakaiproject.org