SlideShare ist ein Scribd-Unternehmen logo
1 von 17
Keep your brand out of hot water
Tuesday 12 March – 16:20
ad:tech 2013 - # ATSYD #ATCD

Danielle Clarke – @DanielleMH
Claire Kowarsky - @ClaireKowarsky
5 Key Issues
1.   Ethics as a starting point
2.   Privacy
3.   Spam
4.   Responsibility for content
5.   Contractual obligations


                 #ATSYD #ATCD @DanielleMH @ClaireKowarsky
1. Ethics
Ethics example – Thankyou Water




           #ATSYD #ATCD @DanielleMH @ClaireKowarsky
Ethics in Social Media

   Honesty                                Transparency



   Disclose interests                     Respect privacy



               #ATSYD #ATCD @DanielleMH @ClaireKowarsky
2. Privacy
Privacy
1.   How companies deal with personal information
2.   Amended Privacy Act in effect March 2014
3.   Big penalties - up to $1.1m!




                #ATSYD #ATCD @DanielleMH @ClaireKowarsky
3. Spam
Spam - 3 Golden Rules
1.   Recipient consent
2.   Identify sender
3.   Functional unsubscribe facility




                 #ATSYD #ATCD @DanielleMH @ClaireKowarsky
4. Responsibility for content
ASB Determinations




          #ATSYD #ATCD @DanielleMH @ClaireKowarsky
Federal Court – Allergy Pathways




           #ATSYD #ATCD @DanielleMH @ClaireKowarsky
5. Contractual obligations
Contractual obligations




            #ATSYD #ATCD @DanielleMH @ClaireKowarsky
The Cool Hunter




           #ATSYD #ATCD @DanielleMH @ClaireKowarsky
5 Key Issues covered today
1.   Ethics as a starting point
2.   Privacy
3.   Spam
4.   Responsibility for content
5.   Contractual obligations


                 #ATSYD #ATCD @DanielleMH @ClaireKowarsky
Thanks – keep in touch!

@DanielleMH
@ClaireKowarsky

Weitere ähnliche Inhalte

Mehr von Gavin Stewart

ATSYD 13 - Jon Bradshaw - Brand Traction
ATSYD 13 - Jon Bradshaw - Brand TractionATSYD 13 - Jon Bradshaw - Brand Traction
ATSYD 13 - Jon Bradshaw - Brand TractionGavin Stewart
 
ATSYD 13 Alex Bodman - Razorfish USA
ATSYD 13 Alex Bodman - Razorfish USA ATSYD 13 Alex Bodman - Razorfish USA
ATSYD 13 Alex Bodman - Razorfish USA Gavin Stewart
 
ATSYD 13 Amy Weinberger & Cindy Deng - comScore & Turn
ATSYD 13 Amy Weinberger & Cindy Deng - comScore & TurnATSYD 13 Amy Weinberger & Cindy Deng - comScore & Turn
ATSYD 13 Amy Weinberger & Cindy Deng - comScore & TurnGavin Stewart
 
ATSYD13 Panel Where Is Mobile Advertising Heading
ATSYD13 Panel Where Is Mobile Advertising HeadingATSYD13 Panel Where Is Mobile Advertising Heading
ATSYD13 Panel Where Is Mobile Advertising HeadingGavin Stewart
 
At syd13 Willie Pang & Nathan Ruff- Alphabird/ Urban Geek
At syd13  Willie Pang & Nathan Ruff- Alphabird/ Urban GeekAt syd13  Willie Pang & Nathan Ruff- Alphabird/ Urban Geek
At syd13 Willie Pang & Nathan Ruff- Alphabird/ Urban GeekGavin Stewart
 
ATSYD 13 Irene/Rob - Fairfax & Zeus Unwired
ATSYD 13 Irene/Rob - Fairfax & Zeus UnwiredATSYD 13 Irene/Rob - Fairfax & Zeus Unwired
ATSYD 13 Irene/Rob - Fairfax & Zeus UnwiredGavin Stewart
 
ATSYD 13 Jason Barnes/Kaylie Smith - News Ltd/Rubicon
ATSYD 13 Jason Barnes/Kaylie Smith - News Ltd/RubiconATSYD 13 Jason Barnes/Kaylie Smith - News Ltd/Rubicon
ATSYD 13 Jason Barnes/Kaylie Smith - News Ltd/RubiconGavin Stewart
 
ATSYD 13 - Gai Le Roy - iAB Australia
ATSYD 13 - Gai Le Roy - iAB Australia ATSYD 13 - Gai Le Roy - iAB Australia
ATSYD 13 - Gai Le Roy - iAB Australia Gavin Stewart
 
Atsyd 13 Maura & Erin Nestle and MercerBell
Atsyd 13 Maura & Erin  Nestle and MercerBellAtsyd 13 Maura & Erin  Nestle and MercerBell
Atsyd 13 Maura & Erin Nestle and MercerBellGavin Stewart
 
ATSYD 13 - Ben Hourahine/Karen Davies - Amnesia Razorfish & Australia post
ATSYD 13 - Ben Hourahine/Karen Davies - Amnesia Razorfish & Australia postATSYD 13 - Ben Hourahine/Karen Davies - Amnesia Razorfish & Australia post
ATSYD 13 - Ben Hourahine/Karen Davies - Amnesia Razorfish & Australia postGavin Stewart
 
ATSYD 13 - Social Media Monitoring Panel
ATSYD 13 - Social Media Monitoring Panel ATSYD 13 - Social Media Monitoring Panel
ATSYD 13 - Social Media Monitoring Panel Gavin Stewart
 
ATSYD 13 Chris Dutton - HotHouse Digital
ATSYD 13 Chris Dutton - HotHouse DigitalATSYD 13 Chris Dutton - HotHouse Digital
ATSYD 13 Chris Dutton - HotHouse DigitalGavin Stewart
 
Jason Juma-Ross - Accenture
Jason Juma-Ross - AccentureJason Juma-Ross - Accenture
Jason Juma-Ross - AccentureGavin Stewart
 
ATSYD 13 Jon bradshaw - Brand Traction
ATSYD 13 Jon bradshaw - Brand TractionATSYD 13 Jon bradshaw - Brand Traction
ATSYD 13 Jon bradshaw - Brand TractionGavin Stewart
 
ATSYD 13 Jonathan Betts/Bryan Meredith - Westpac & Mediacomigital marketing
ATSYD 13 Jonathan Betts/Bryan Meredith - Westpac & Mediacomigital marketingATSYD 13 Jonathan Betts/Bryan Meredith - Westpac & Mediacomigital marketing
ATSYD 13 Jonathan Betts/Bryan Meredith - Westpac & Mediacomigital marketingGavin Stewart
 
ATSYD 13 Adrian farouk - LBi Australia
ATSYD 13 Adrian farouk - LBi Australia ATSYD 13 Adrian farouk - LBi Australia
ATSYD 13 Adrian farouk - LBi Australia Gavin Stewart
 
ad:tech Melbourne 28th March Track One
ad:tech Melbourne 28th March Track Onead:tech Melbourne 28th March Track One
ad:tech Melbourne 28th March Track OneGavin Stewart
 
ad:tech Melbourne 28th March Track Two
ad:tech Melbourne 28th March Track Twoad:tech Melbourne 28th March Track Two
ad:tech Melbourne 28th March Track TwoGavin Stewart
 

Mehr von Gavin Stewart (19)

ATSYD 13 - Jon Bradshaw - Brand Traction
ATSYD 13 - Jon Bradshaw - Brand TractionATSYD 13 - Jon Bradshaw - Brand Traction
ATSYD 13 - Jon Bradshaw - Brand Traction
 
ATSYD 13 Alex Bodman - Razorfish USA
ATSYD 13 Alex Bodman - Razorfish USA ATSYD 13 Alex Bodman - Razorfish USA
ATSYD 13 Alex Bodman - Razorfish USA
 
ATSYD 13 Amy Weinberger & Cindy Deng - comScore & Turn
ATSYD 13 Amy Weinberger & Cindy Deng - comScore & TurnATSYD 13 Amy Weinberger & Cindy Deng - comScore & Turn
ATSYD 13 Amy Weinberger & Cindy Deng - comScore & Turn
 
ATSYD13 Panel Where Is Mobile Advertising Heading
ATSYD13 Panel Where Is Mobile Advertising HeadingATSYD13 Panel Where Is Mobile Advertising Heading
ATSYD13 Panel Where Is Mobile Advertising Heading
 
At syd13 Willie Pang & Nathan Ruff- Alphabird/ Urban Geek
At syd13  Willie Pang & Nathan Ruff- Alphabird/ Urban GeekAt syd13  Willie Pang & Nathan Ruff- Alphabird/ Urban Geek
At syd13 Willie Pang & Nathan Ruff- Alphabird/ Urban Geek
 
ATSYD 13 Irene/Rob - Fairfax & Zeus Unwired
ATSYD 13 Irene/Rob - Fairfax & Zeus UnwiredATSYD 13 Irene/Rob - Fairfax & Zeus Unwired
ATSYD 13 Irene/Rob - Fairfax & Zeus Unwired
 
ATSYD 13 Jason Barnes/Kaylie Smith - News Ltd/Rubicon
ATSYD 13 Jason Barnes/Kaylie Smith - News Ltd/RubiconATSYD 13 Jason Barnes/Kaylie Smith - News Ltd/Rubicon
ATSYD 13 Jason Barnes/Kaylie Smith - News Ltd/Rubicon
 
ATSYD 13 - Gai Le Roy - iAB Australia
ATSYD 13 - Gai Le Roy - iAB Australia ATSYD 13 - Gai Le Roy - iAB Australia
ATSYD 13 - Gai Le Roy - iAB Australia
 
Atsyd 13 Maura & Erin Nestle and MercerBell
Atsyd 13 Maura & Erin  Nestle and MercerBellAtsyd 13 Maura & Erin  Nestle and MercerBell
Atsyd 13 Maura & Erin Nestle and MercerBell
 
ATSYD 13 - Ben Hourahine/Karen Davies - Amnesia Razorfish & Australia post
ATSYD 13 - Ben Hourahine/Karen Davies - Amnesia Razorfish & Australia postATSYD 13 - Ben Hourahine/Karen Davies - Amnesia Razorfish & Australia post
ATSYD 13 - Ben Hourahine/Karen Davies - Amnesia Razorfish & Australia post
 
ATSYD 13 - Social Media Monitoring Panel
ATSYD 13 - Social Media Monitoring Panel ATSYD 13 - Social Media Monitoring Panel
ATSYD 13 - Social Media Monitoring Panel
 
ATSYD 13 Chris Dutton - HotHouse Digital
ATSYD 13 Chris Dutton - HotHouse DigitalATSYD 13 Chris Dutton - HotHouse Digital
ATSYD 13 Chris Dutton - HotHouse Digital
 
Jason Juma-Ross - Accenture
Jason Juma-Ross - AccentureJason Juma-Ross - Accenture
Jason Juma-Ross - Accenture
 
Scott Rigby - Adobe
Scott Rigby - AdobeScott Rigby - Adobe
Scott Rigby - Adobe
 
ATSYD 13 Jon bradshaw - Brand Traction
ATSYD 13 Jon bradshaw - Brand TractionATSYD 13 Jon bradshaw - Brand Traction
ATSYD 13 Jon bradshaw - Brand Traction
 
ATSYD 13 Jonathan Betts/Bryan Meredith - Westpac & Mediacomigital marketing
ATSYD 13 Jonathan Betts/Bryan Meredith - Westpac & Mediacomigital marketingATSYD 13 Jonathan Betts/Bryan Meredith - Westpac & Mediacomigital marketing
ATSYD 13 Jonathan Betts/Bryan Meredith - Westpac & Mediacomigital marketing
 
ATSYD 13 Adrian farouk - LBi Australia
ATSYD 13 Adrian farouk - LBi Australia ATSYD 13 Adrian farouk - LBi Australia
ATSYD 13 Adrian farouk - LBi Australia
 
ad:tech Melbourne 28th March Track One
ad:tech Melbourne 28th March Track Onead:tech Melbourne 28th March Track One
ad:tech Melbourne 28th March Track One
 
ad:tech Melbourne 28th March Track Two
ad:tech Melbourne 28th March Track Twoad:tech Melbourne 28th March Track Two
ad:tech Melbourne 28th March Track Two
 

ATSYD 13 Claire Kowarsky/Danielle Clarke - KHQ & Tesltra

  • 1. Keep your brand out of hot water Tuesday 12 March – 16:20 ad:tech 2013 - # ATSYD #ATCD Danielle Clarke – @DanielleMH Claire Kowarsky - @ClaireKowarsky
  • 2. 5 Key Issues 1. Ethics as a starting point 2. Privacy 3. Spam 4. Responsibility for content 5. Contractual obligations #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 4. Ethics example – Thankyou Water #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 5. Ethics in Social Media Honesty Transparency Disclose interests Respect privacy #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 7. Privacy 1. How companies deal with personal information 2. Amended Privacy Act in effect March 2014 3. Big penalties - up to $1.1m! #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 9. Spam - 3 Golden Rules 1. Recipient consent 2. Identify sender 3. Functional unsubscribe facility #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 11. ASB Determinations #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 12. Federal Court – Allergy Pathways #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 14. Contractual obligations #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 15. The Cool Hunter #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 16. 5 Key Issues covered today 1. Ethics as a starting point 2. Privacy 3. Spam 4. Responsibility for content 5. Contractual obligations #ATSYD #ATCD @DanielleMH @ClaireKowarsky
  • 17. Thanks – keep in touch! @DanielleMH @ClaireKowarsky