2. Covering…
• What’s Web 2.0?
• How/why is it used in
public libraries?
• How do we compare to
other library sectors?
• Areas for development.
• ICT, legal & other
concerns.
3. What’s Web 2.0?
A way to connect, collaborate
& build resources for sharing
online.
A read/write web, rather than
a read only web.
Social networking.
User generated content.
Close ties to social media.
5. RSS / News feed aggregators
RSS = ‘Really Simple Syndication’.
Collect frequently updated news and
postings from websites & read them in
one place, without having to spend a lot
of time visiting each site individually.
Examples: Google Reader, Bloglines.
6. Blogging
A blog is a website that most commonly
takes the form of a diary.
It is intended to be updated regularly
with new entries.
It can contain commentary, opinion,
descriptions of events and topics.
Older entries are archived, but can still
be read.
Examples: Wordpress, Blogger.
7. Microblogging
Microblogging is a form of blogging,
but its content is smaller/shorter.
An update can be sent within seconds of
something happening and that update
can be seen by millions of other
microbloggers straight away.
Good for discussion & up-to-date news.
Examples: Twitter, Yammer.
8. Social networks
Online communities where people
connect to share information about
common interests and themselves. e.g.
friends, family, colleagues, hobbies, crafts.
General or more focused communities.
Examples: Facebook, Librarything,
LinkedIn, Ravelry.
9. Image/Photo sharing
Upload images to a web site for all to see.
Share your experiences, places you’ve
been, your creativity.
Uploaded images are also a great
resource when looking for pictures for
displays, posters, presentations.
Examples: Flickr, Photobucket.
10. Video sharing
Videos uploaded and stored on a video
hosting site, not on your computer.
Allow users to search for, watch,
comment on videos, without the need for
a television.
Examples: Youtube, Vimeo.
11. Audio & podcasts
Places to share and find audio/music
(similar to video sharing).
Podcast refers to audio files (mostly
speech, rather than music) distributed
over the internet and available for people
to download and listen to whenever they
want.
Examples: British Library podcasts,
Soundcloud, last.fm.
12. Focused Search
Google isn’t always best place to search.
◦ eg Content of Library of Congress
Archives not available via Google
May need more detailed searches around
specific subject.
Creative commons – used for finding
resources that you can use in your own
work.
Examples: Healia, Whichbook.net,
iconmonsters.
13. Cloud computing
Software & files hosted/stored on the
internet, rather than using software on
personal computer.
Can access anywhere with internet
connection.
When you create your blog later you’ll be
saving information "in the cloud“.
Examples: Evernote, Google docs, most
of the services listed in this presentation.
14. Maps
Search for locations and directions.
Create specialised maps – focus on
specific area with extra detail.
◦ Hotels in an area
◦ Routeplanner
◦ Literary maps
◦ Sightseeing
Examples: Google Maps, Surrey Fiction
Book Map, AA routeplanner, Google
sightseeing.
15. Social bookmarking & tagging
Save & organise web links to the cloud.
View links other users on same site have
bookmarked.
Tagging allows users to add useful
descriptive keywords to links / items.
Subject headings on the library catalogue
or a descriptor in a database are tags.
Many Web 2.0 applications use tagging.
Examples: Delicious, Pearltrees,
Pinterest.
16. Question & Answers
Enables people to ask questions about a
subject outside their area of expertise.
Harness collective intelligence of millions
of internet users and receive a useful
answer.
Examples: – Enquire; Yahoo answers.
17. Start Pages
Bring together variety of online services
& resources on one page… Want to see
what emails people have sent you
overnight? What have people been saying
on Twitter? Do you want your bookmarks
listed? Do you want to know what the
latest BBC news is? Do you want to be
able to search Wikipedia? … in one place.
Put them all on your start page.
Examples: – Netvibes, iGoogle.
18. Mashups
Websites or web pages that bring related
information together from different sites
and presents it in a new way that wasn't
originally intended.
By combining the information from
different resources a new value added
service is created.
Examples: New York Times/Worldcat
bestsellers, Biodiversity Heritage Library.
19. How is it used in public libraries?
2 way communication.
◦ With library users
◦ With colleagues
Information & resources.
◦ Find
◦ Share
Collaboration.
◦ Projects
Promote services & resources.
◦ Advertise events
◦ Send event invitations
◦ Report news from your library
◦ Highlight what’s in stock
To assess if library services are what
users want .
20. Why is it used in public libraries?
Find out what library users want.
Being online is no longer optional.
Be good at providing online
services users want to use.
Use tools and services customers
are using.
Go where users are, rather than
expecting them to come to you.
Open up conversation between
service and users.
Reach new customers .
See what’s going on outside your
own world / library.
Remove the distance barrier.
21. Library 2.0
Library 2.0 = Web 2.0 applied to
libraries.
Catalogue add-ons.
◦ Link to more detail about books
outside system
◦ Recommend books to friends
◦ Review / rate books
◦ RSS alerts of books you might be
interested in
Libraries working with the public
around the catalogue, books &
reading.
Join in polls / discussions.
Create mini-collections of
catalogue records in places like
LibraryThing.
22. Examples of use in public libraries
East Sussex Library & Information
Service Facebook.
Orkney libraries Twitter – award winning.
Enquire reference service.
Surrey Fiction book Map.
Edinburgh literary map .
Kirklees Libraries start pages – job
searches.
East Sussex local history and new library
photos on Flickr.
Manchester libraries blog.
Queen Elizabeth II in Surrey historical
timeline
Many more examples on “23 Things” &
“Libraries & Web2” wikis.
23. How do we compare to other
library sectors?
◦ Academic.
◦ Business.
◦ Specialist.
◦ Health.
◦ Charity.
24. Other library sectors
The Tavistock & Portman NHS
Foundation Trust Library.
◦ Pinterest: New books, journals
/ Books on order
Royal College of Nursing.
◦ Virtual enquiry
University of Iowa Special
Collections & University
Archives.
◦ Pinterest: Interesting items in
special collection
King’s Fund Charity.
◦ Live chat
25. Other library sectors
British Medical Association.
◦ Skype / Training videos
British Library For Development Studies.
◦ Start page for climate change articles
University of Cambridge, Judge Business
School.
◦ Twitter / Live chat / Pinterest
Shrewsbury and Telford Health Libraries.
◦ Start page
University of Worcester Library services.
◦ Start page highlighting library services
& support for education students / Blog
26. Are we trailing behind other
library sectors ?
◦ No.
Public libraries are using many
Web2.0 services.
Might be using them
differently to other sectors –
different focus
◦ Yes.
Not every public library
authority is using all of the
Web2.0 tools, but then again
not everyone in other sectors
is using them either!
27. Areas for development
Do more of the same.
Build on your existing
services.
Look at other library
services for inspiration.
You need to experiment.
Take a look at these links
for ideas.
◦ http://www.delicious.com/stacks/view/EWw
28. Security, legal & other concerns
IT concerns.
◦ Security
◦ Abuse of access
The law.
◦ Sharing
◦ Copyright of other peoples
work / Creative commons
◦ TV licences
Web 2.0 policy from local
authority perspective.
◦ Social media policies
◦ “IT won’t let us access it”
◦ Seen as time wasting
Access seems to be opening up.
29. Useful Resources
23 Things wiki (training to give library staff
greater understanding of online services).
◦ http://23things.wetpaint.com/
Libraries & Web2 wiki (examples of how
libraries are using Web 2.0).
◦ http://librariesandweb2.wetpaint.com/
Delicious.com links for this presentation.
◦ http://www.delicious.com/stacks/view/EWwHic
Phil Bradley’s blogs.
◦ http://www.philbradley.typepad.com/
◦ http://philbradley.typepad.com/i_want_to/
30. Introduction to Web 2.0
Gary Green
Technical Librarian
Surrey County Council
31. Image/icon credits
Jigsaws – Daddy Design
LCDs – Arrioch
Trucks – Cute Little Factory
Super Heroes – Icon Shock
Sourced from
www.iconmonsters.com
Hinweis der Redaktion
Social networking Allows people to easily identify, connect with & pull together networks of friends, acquaintances, people interested in same things as you. User generated content people upload photos, films, pieces of information (large & small). tag, bookmark, review, rate existing information. Share it across social networks. A way to connect, collaborate, generate resources, and share online. A read/write web, rather than a read only web: More people have the opportunity to contribute Self-service web. Do it yourself More interactive – originally started with organisations providing static web pages of information; now people use it to discuss issues and generate content themselves. Close ties to social media Interactive/sharing/conversation