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BUILDING A RISK
TOLERANT IMS
Using Earned Value to manage the risk of a project in
terms “risk adjusted physical performance”
Our Real Motivation is to Increase the
    Probability of Program Success PoPS
2
Risk Management is about Probability
3
Statistics v. Probability
4


       In building our risk tolerant
        IMS, we’re interested in the
        probability of a successful
        outcome
           “What is the probability of on
            or before planned completion
            date?”
       The underlying statistics of
        the cost, schedule and
        technical performance
        influence this probability.
       The statistics of the task durations, their arrangement in a
        network of tasks and correlation define how this probability
        based estimated developed.
Our DoD Risk Management Process
5



           Correct any                                Anticipate
           deviations                                 what can
                                                      go wrong
                            Control
                                          Identify



      Track all               Communicate
      actions       Track
                                            Analyze         Decide
                                                            what is
                                                            important
                                Plan


                            Plan to take action
Control




    Identify Risks
                                                                                       Identify




                                                                               Communicate
                                                             Track


                                                                                       Analyze
                                                                           Plan




6


       Risk identification answers the question “What can
        go wrong?” by:
         Looking at current and proposed staffing, process,
          technical, supplier, operational, resources, and any
          other dependencies,
         Monitoring technical results especially failures,

         Reviewing potential shortfalls against expectations,

         Analyzing negative trends.
Control




    Analyze Risks
                                                                                        Identify




                                                                                Communicate
                                                              Track


                                                                                        Analyze
                                                                            Plan




7


       Risk analysis answers the question “How big is the
        risk?” by:
         Considering  the likelihood of the root cause occurrence;
         Identifying the possible consequences in terms of
          performance, schedule, and cost; and
         Identifying the risk level using the “Risk Reporting
          Matrix”
Control




    Planning the Risk Response
                                                                                        Identify




                                                                                Communicate
                                                              Track


                                                                                        Analyze
                                                                            Plan




8


       Risk mitigation planning answers the question “What
        is the program approach for addressing this
        potential unfavorable consequence?” One or more
        of these mitigation options may apply:
         Avoiding  risk by eliminating the root cause and/or the
          consequence,
         Controlling the cause or consequence,
         Transferring the risk, and/or
         Assuming the level of risk and continuing on the current
          program plan.
Control




    Implementing the Risk Pln
                                                                                        Identify




                                                                                Communicate
                                                              Track


                                                                                        Analyze
                                                                            Plan




9


       Risk mitigation (plan) execution ensures successful risk
        mitigation occurs. It answers the question “How can the
        planned risk mitigation be implemented?” By:
         Determining what planning, budget, and requirements and
          contractual changes are needed,
         Providing a coordination vehicle for management and other
          stakeholders,
         Directing the teams to execute the defined and approved
          risk mitigation plans,
         Outlining the risk reporting requirements for on-going
          monitoring, and
         Documenting the change history.
Control




     Tracking the Risk
                                                                                      Identify




                                                                              Communicate
                                                            Track


                                                                                      Analyze
                                                                          Plan




10


        Risk tracking ensures successful risk mitigation. It
         answers the question “How are things going?” by:
          Communicating    risks to all affected stakeholders,
          Monitoring risk mitigation plans,

          Reviewing regular status updates,

          Displaying risk management dynamics by tracking risk
           status within the Risk Reporting Matrix, and
          Alerting management as to when risk mitigation plans
           should be implemented or adjusted.
Control




     Risk Control Processes
                                                                                    Identify




                                                                            Communicate
                                                          Track


                                                                                    Analyze
                                                                        Plan




11


        The control function takes the tracking status reports
         for the watched and mitigated program risk and
         decides what to do with them based on the
         reported data. The general process of controlling
         risks includes:
          Analyzing  the status reports
          Deciding how to proceed

          Executing the decisions
Putting this framework together with EV
12



         Program
         Manager        Top N
                        risks                                                   decision
                                                      Control
                                                                                s
                                                                        assign responsibility
         Functional                          •   Integrate
         Managers                            •   Reprioritize
                        Top N                •   Authorize
                                             •   Functional area
                        risks
                                                 resources

         Work Package          Analyze                                       Plan
         Managers            Review                                 • Approve plans                     2
                                             assign non-top N
                             Prioritize                             • Recommend           EV Data
                             Evaluate                                 actions
                             Classify                               • Develop plans
         Individuals/
         Team Members
                          risks                             risk
                                                            status                                   3
     1      EV Data               Identify                                 Track       EV Data
                                                 trends
Connecting EV and Risk Management
13


     1
        EV data is assigned to Tasks and Work Packages,
         managed by CAMs and WP managers.
          They can review, prioritize, evaluate, classify the risks
           they know well at the lowest level in the IMS.
     
     2   In the planning stages of the IMS (or BoE), risks are
         revealed during the normal course of work
          Identifying
                   and analyzing these risks, again falls on the
           CAM and WP Managers.
     
     3   During the Tracking activities, risks are including the
         in standard EVM performance assessment
          ETC,   EAC, BCWR, and other going forward estimiates
14   Step by Step Data and Process
Identification Activities Overview
15
                             PRINCIPLES
                                                              Statement of risk
                             1. Non-judgmental
                             2. Individual voice               Context
             Individual      3. Multiple perspectives
             uncertainties




                                                               List of risks
       Group/team
       uncertainties

                                     Project        EV Data
                                      data
Analysis Activities Overview
16

                       PRINCIPLES
       Statement       1. Most important           Statement
       of risk         2. Vital few                of risk
                       3. Leverage relationships    Probability
        Context                                     Impact
                                                    Timeframe
                                                    Classification
                                                    Rank             Classification
                                                                     Class 1 Class 2
                                                                      Risk Risk
                                                                      Risk    Risk
                                                                      Risk Class 3
                                                                      Risk Risk

       List of risks                                   Master list
                                                        of risks
                                                          Top
                                                           N
Planning Activities Overview
17


     Statement of risk
      Context             Resources            Project goals    Statement of risk
      Impact                                  and constraints    Context
      Probability                                                Impact
      Timeframe                                                  Probability
      Classification                                             Timeframe
      Rank                                                       Classification
                                                                 Rank
                                                                 Plan Approach




          Master list    Classification
           of risks
                         Class 1 Class 2
              Top         Risk Risk
               N
                          Risk    Risk     PRINCIPLES            Action plans
                          Risk Class 3     1. Action-oriented
                          Risk Risk        2. Ownership
                                           3. Accountability
Tracking Activities Overview
18


                             PRINCIPLES
                             1. Risk-driven measures
        Statement of risk    2. Know your audience
         Context
         Impact              3. Know what success looks like
         Probability
         Timeframe
         Classification                                        Status reports
         Rank
         Plan Approach                 Resources                • risks
                                                                • mitigation
                                                                  plans



         Action plans

                                                               Statement of risk
                                                                Context
                                                                Impact
                                                                Probability
                                                                Timeframe
                                                                Classification
         Risk & mitigation                                      Rank
         plan measure                                           Plan Approach
                                         Project                Status
                                          data
Control Activities Overview
19


                           PRINCIPLES
                           1. Follow the plan      Decisions
                           2. Conditions change    • replan
                                                   • close
         Status reports                            • invoke
                                                    contingency
          • risks                                  • continue
          • mitigation                               tracking
           plans




       Statement of risk                          Statement of risk
        Context                                    Context
        Impact                                     Impact
        Probability                                Probability
        Timeframe                                  Timeframe
        Classification                             Classification
        Rank                         Project       Rank
        Plan Approach                              Plan Approach
        Status                        data         Status
                                                   Control Decision
Management Reserve
20


        Calculate total project management reserve required
         based on
          statistical modeling
          past experience                           Total Funds
                    4000
                    3500            Management Reserve
                                                                    BAC
                    3000
                    2500                                            Schedule
                                                                     Reserve
                                        BCWS
                    2000
                    1500
                    1000
                     500
                       0
                        Jan   Mar May    Jul   Sep   Nov   Jan     Mar May
Management Reserve Strategy
21



     1200

     1000

      800

      600         Estimate based on
                  risk evaluation           Estimate based on
                  baseline                  straight-line
      400

      200

        0
            Jan    Mar     May        Jul   Sep     Nov         Jan   Mar   May
Risk Metrics connected the IMS
22

             12

             10                                 PROBLEM DOMAIN

                  MITIGATION
             8     DOMAIN
     RISK*




                             Pessimistic
             6                                                 Transition Thresholds
                             Expected


             4               Optimistic


                                 WATCH DOMAIN                                Accept
             2        Event #1     2              3    4         5       6

                    Feb 96             Mar 96         Apr 96         May 96
                                          Time
Risk–Earned Value
23


                         6000

                         5000
     Risk Exposure $$$




                         4000
                                         REWS: Risk Exposure Work Scheduled
                         3000

                         2000

                         1000

                            0
                             Feb   Mar         Apr            May             Jun
Risk Retirement Plan in the IMS
24



      25000                       Time Now


      20000

                                               Risk Exposure Variance   Schedule Risk Variance
      15000
                 Actual to-date
                                                       Estimate To Completion
      10000
                                                          Plan To Completion
       5000

          0
           Jan      Mar      May        Jul   Sep    Nov      Jan       Mar     May
Schedule and Funding Reserve
25

                                          Total Funds          Negotiated

     4500
                Management
     4000
                    Reserve
     3500
                                                    BAC
     3000
     2500
     2000            BCWS
     1500
     1000
     500                                            Schedule
                                                     Reserve
       0
        Jan   Mar   May   Jul   Sep Nov    Jan   Mar    May
                                TIME
Schedule and Funding Reserve
26



                            Now                                negotiated
                                        Total Funds
     4500
     4000 Management Reserve               Cost
     3500                                 overrun              EAC
                                                      BAC
     3000
     2500
     2000          BCWS                             Schedule
     1500                                             slip
     1000
      500                                           Schedule
                     ACWP BCWP                      Reserve
        0
         Jan Mar May Jul Sep      Nov    Jan    Mar May
                           TIME
Management Reserve Ratio (MMR)
27



                                          1.4
      MR TFA BAC                        1.3
     MRR  TFA  TFA CPI
          EAC BAC                         1.2
 Ratio of total funds available against         MRR
                                          1.1
 total estimated funds expended at              CPI
 completion                                1

 MRR: Management Reserve Ratio            0.9
 TFA: Total Funds Available
                                          0.8
Risk Data Analysis Relationships
28



         Term            Symbol     Formula               Checklist Actions
                                               Ratio of work accomplished against
     Risk Exposure                  ARWP
                          REPI                 money spent (Efficiency Rating:
     Performance Index              REWP
                                               Work Done for Resources Expended)

                                                Ratio of work accomplished against what
     Risk Schedule       RSPI       REWS        should have been done (Efficiency Rating:
     Performance Index              REWP        Work done as compared to what should
                                                have been done)

                                    TFA       Ratio of total funds available against
                                  = EAC       total estimated funds expended at
     Management           MRR
     Reserve Ratio                            completion or total funds available
                                    TFA       against the budgeted cost at completion
                                  =     X CPI multiplied by the cost performance index
                                    BAC
Risk Exposure Tracking
29

       25000                   Time Now


       20000

                                             Risk Exposure Variance   Risk Schedule Variance
       15000
                   Actual to-date
                                                    Estimate To Completion
       10000
                                                       Plan To Completion
        5000

           0
            Jan       Mar May        Jul    Sep    Nov     Jan    Mar May
         1.4

         1.3
                                     MRR
         1.2

         1.1
                                                                                      Good
               1                      CPI
         0.9
                                                                                      Not so Good
         0.8
Reference Class Calibration
30


        Estimating in the
         presence of
         uncertainty
        Past performance
         used to calibrate
         future estimates
        Time phased
         improvements in
         upper and lower
         bounds
Reference Class Step By Step
     From Nobel Prize to Project Management, Flyvbjerg, 2006
31
Flyvbjerg’s 4–step Approach
32

     1)   Form the reference class, a collection of similar-to projects for which there
          is both history and reasonable insight to the history so that adjustments for
          present time can be made.
     2)   Develop a true distribution of the reference class, and from that
          distribution calculate the cumulative probability.
           This probability curve, developed from reference class, the outside view.
     3)   Develop the inside view.
           The inside view is a traditional estimate by the project team.
     4)   Adjust the inside view based on the probability of historical outcome from
          the outside view.
           Develop a forecast using the reference class probability confidence curve.
           Pick a confidence limit, and then adjust the inside view to have a corresponding
            confidence.
Integrating the Cost, Schedule and Technical Risk
         Model for DI-MGMT-81650 Compliance
33

      Cost, Schedule, Technical Model†                     Research the Project
                                                           Find Analogies
                                                           Ask Endless Questions
     WBS
                                                           Analyze the Results
                                         Probability
                                           Density         What can go wrong?
     Task 100                             Function         How likely is it to go wrong?
                                                           What is the cause?
     Task 101                                              What is the consequence?

     Task 102


     Task 103                                          Monte Carlo Simulation
                                                         Tool is Mandatory
     Task 104
                                                         Cumulative Distribution Function
                                                       1.0
     Task 105                                           .8
                                                        .6
     Task 106                                           .4
                                                        .2
                                                         0
                                                           Days, Facilities, Parts, People
Summary
34


        Earned Value methods used
          to indicate risks
          plan allocation of management reserve

          track risk exposure “buydown”

          track “buydown” investment

        Use for “critical” risks
        Account for actions that reduce risk
        Fixing risks is cheaper than fixing problems
35   Performance Based Management(sm), Copyright ® Glen B. Alleman, 2012
Program Risk Management Process Flow

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Building a Risk Tolerant IMS

  • 1. 1 BUILDING A RISK TOLERANT IMS Using Earned Value to manage the risk of a project in terms “risk adjusted physical performance”
  • 2. Our Real Motivation is to Increase the Probability of Program Success PoPS 2
  • 3. Risk Management is about Probability 3
  • 4. Statistics v. Probability 4  In building our risk tolerant IMS, we’re interested in the probability of a successful outcome  “What is the probability of on or before planned completion date?”  The underlying statistics of the cost, schedule and technical performance influence this probability.  The statistics of the task durations, their arrangement in a network of tasks and correlation define how this probability based estimated developed.
  • 5. Our DoD Risk Management Process 5 Correct any Anticipate deviations what can go wrong Control Identify Track all Communicate actions Track Analyze Decide what is important Plan Plan to take action
  • 6. Control Identify Risks Identify Communicate Track Analyze Plan 6  Risk identification answers the question “What can go wrong?” by:  Looking at current and proposed staffing, process, technical, supplier, operational, resources, and any other dependencies,  Monitoring technical results especially failures,  Reviewing potential shortfalls against expectations,  Analyzing negative trends.
  • 7. Control Analyze Risks Identify Communicate Track Analyze Plan 7  Risk analysis answers the question “How big is the risk?” by:  Considering the likelihood of the root cause occurrence;  Identifying the possible consequences in terms of performance, schedule, and cost; and  Identifying the risk level using the “Risk Reporting Matrix”
  • 8. Control Planning the Risk Response Identify Communicate Track Analyze Plan 8  Risk mitigation planning answers the question “What is the program approach for addressing this potential unfavorable consequence?” One or more of these mitigation options may apply:  Avoiding risk by eliminating the root cause and/or the consequence,  Controlling the cause or consequence,  Transferring the risk, and/or  Assuming the level of risk and continuing on the current program plan.
  • 9. Control Implementing the Risk Pln Identify Communicate Track Analyze Plan 9  Risk mitigation (plan) execution ensures successful risk mitigation occurs. It answers the question “How can the planned risk mitigation be implemented?” By:  Determining what planning, budget, and requirements and contractual changes are needed,  Providing a coordination vehicle for management and other stakeholders,  Directing the teams to execute the defined and approved risk mitigation plans,  Outlining the risk reporting requirements for on-going monitoring, and  Documenting the change history.
  • 10. Control Tracking the Risk Identify Communicate Track Analyze Plan 10  Risk tracking ensures successful risk mitigation. It answers the question “How are things going?” by:  Communicating risks to all affected stakeholders,  Monitoring risk mitigation plans,  Reviewing regular status updates,  Displaying risk management dynamics by tracking risk status within the Risk Reporting Matrix, and  Alerting management as to when risk mitigation plans should be implemented or adjusted.
  • 11. Control Risk Control Processes Identify Communicate Track Analyze Plan 11  The control function takes the tracking status reports for the watched and mitigated program risk and decides what to do with them based on the reported data. The general process of controlling risks includes:  Analyzing the status reports  Deciding how to proceed  Executing the decisions
  • 12. Putting this framework together with EV 12 Program Manager Top N risks decision Control s assign responsibility Functional • Integrate Managers • Reprioritize Top N • Authorize • Functional area risks resources Work Package Analyze Plan Managers  Review • Approve plans 2 assign non-top N  Prioritize • Recommend EV Data  Evaluate actions  Classify • Develop plans Individuals/ Team Members risks risk status 3 1 EV Data Identify Track EV Data trends
  • 13. Connecting EV and Risk Management 13 1  EV data is assigned to Tasks and Work Packages, managed by CAMs and WP managers.  They can review, prioritize, evaluate, classify the risks they know well at the lowest level in the IMS.  2 In the planning stages of the IMS (or BoE), risks are revealed during the normal course of work  Identifying and analyzing these risks, again falls on the CAM and WP Managers.  3 During the Tracking activities, risks are including the in standard EVM performance assessment  ETC, EAC, BCWR, and other going forward estimiates
  • 14. 14 Step by Step Data and Process
  • 15. Identification Activities Overview 15 PRINCIPLES Statement of risk 1. Non-judgmental 2. Individual voice Context Individual 3. Multiple perspectives uncertainties List of risks Group/team uncertainties Project EV Data data
  • 16. Analysis Activities Overview 16 PRINCIPLES Statement 1. Most important Statement of risk 2. Vital few of risk 3. Leverage relationships Probability Context Impact Timeframe Classification Rank Classification Class 1 Class 2 Risk Risk Risk Risk Risk Class 3 Risk Risk List of risks Master list of risks Top N
  • 17. Planning Activities Overview 17 Statement of risk Context Resources Project goals Statement of risk Impact and constraints Context Probability Impact Timeframe Probability Classification Timeframe Rank Classification Rank Plan Approach Master list Classification of risks Class 1 Class 2 Top Risk Risk N Risk Risk PRINCIPLES Action plans Risk Class 3 1. Action-oriented Risk Risk 2. Ownership 3. Accountability
  • 18. Tracking Activities Overview 18 PRINCIPLES 1. Risk-driven measures Statement of risk 2. Know your audience Context Impact 3. Know what success looks like Probability Timeframe Classification Status reports Rank Plan Approach Resources • risks • mitigation plans Action plans Statement of risk Context Impact Probability Timeframe Classification Risk & mitigation Rank plan measure Plan Approach Project Status data
  • 19. Control Activities Overview 19 PRINCIPLES 1. Follow the plan Decisions 2. Conditions change • replan • close Status reports • invoke contingency • risks • continue • mitigation tracking plans Statement of risk Statement of risk Context Context Impact Impact Probability Probability Timeframe Timeframe Classification Classification Rank Project Rank Plan Approach Plan Approach Status data Status Control Decision
  • 20. Management Reserve 20  Calculate total project management reserve required based on  statistical modeling  past experience Total Funds 4000 3500 Management Reserve BAC 3000 2500 Schedule Reserve BCWS 2000 1500 1000 500 0 Jan Mar May Jul Sep Nov Jan Mar May
  • 21. Management Reserve Strategy 21 1200 1000 800 600 Estimate based on risk evaluation Estimate based on baseline straight-line 400 200 0 Jan Mar May Jul Sep Nov Jan Mar May
  • 22. Risk Metrics connected the IMS 22 12 10 PROBLEM DOMAIN MITIGATION 8 DOMAIN RISK* Pessimistic 6 Transition Thresholds Expected 4 Optimistic WATCH DOMAIN Accept 2 Event #1 2 3 4 5 6 Feb 96 Mar 96 Apr 96 May 96 Time
  • 23. Risk–Earned Value 23 6000 5000 Risk Exposure $$$ 4000 REWS: Risk Exposure Work Scheduled 3000 2000 1000 0 Feb Mar Apr May Jun
  • 24. Risk Retirement Plan in the IMS 24 25000 Time Now 20000 Risk Exposure Variance Schedule Risk Variance 15000 Actual to-date Estimate To Completion 10000 Plan To Completion 5000 0 Jan Mar May Jul Sep Nov Jan Mar May
  • 25. Schedule and Funding Reserve 25 Total Funds Negotiated 4500 Management 4000 Reserve 3500 BAC 3000 2500 2000 BCWS 1500 1000 500 Schedule Reserve 0 Jan Mar May Jul Sep Nov Jan Mar May TIME
  • 26. Schedule and Funding Reserve 26 Now negotiated Total Funds 4500 4000 Management Reserve Cost 3500 overrun EAC BAC 3000 2500 2000 BCWS Schedule 1500 slip 1000 500 Schedule ACWP BCWP Reserve 0 Jan Mar May Jul Sep Nov Jan Mar May TIME
  • 27. Management Reserve Ratio (MMR) 27 1.4 MR TFA BAC 1.3 MRR  TFA  TFA CPI EAC BAC 1.2 Ratio of total funds available against MRR 1.1 total estimated funds expended at CPI completion 1 MRR: Management Reserve Ratio 0.9 TFA: Total Funds Available 0.8
  • 28. Risk Data Analysis Relationships 28 Term Symbol Formula Checklist Actions Ratio of work accomplished against Risk Exposure ARWP REPI money spent (Efficiency Rating: Performance Index REWP Work Done for Resources Expended) Ratio of work accomplished against what Risk Schedule RSPI REWS should have been done (Efficiency Rating: Performance Index REWP Work done as compared to what should have been done) TFA Ratio of total funds available against = EAC total estimated funds expended at Management MRR Reserve Ratio completion or total funds available TFA against the budgeted cost at completion = X CPI multiplied by the cost performance index BAC
  • 29. Risk Exposure Tracking 29 25000 Time Now 20000 Risk Exposure Variance Risk Schedule Variance 15000 Actual to-date Estimate To Completion 10000 Plan To Completion 5000 0 Jan Mar May Jul Sep Nov Jan Mar May 1.4 1.3 MRR 1.2 1.1 Good 1 CPI 0.9 Not so Good 0.8
  • 30. Reference Class Calibration 30  Estimating in the presence of uncertainty  Past performance used to calibrate future estimates  Time phased improvements in upper and lower bounds
  • 31. Reference Class Step By Step From Nobel Prize to Project Management, Flyvbjerg, 2006 31
  • 32. Flyvbjerg’s 4–step Approach 32 1) Form the reference class, a collection of similar-to projects for which there is both history and reasonable insight to the history so that adjustments for present time can be made. 2) Develop a true distribution of the reference class, and from that distribution calculate the cumulative probability.  This probability curve, developed from reference class, the outside view. 3) Develop the inside view.  The inside view is a traditional estimate by the project team. 4) Adjust the inside view based on the probability of historical outcome from the outside view.  Develop a forecast using the reference class probability confidence curve.  Pick a confidence limit, and then adjust the inside view to have a corresponding confidence.
  • 33. Integrating the Cost, Schedule and Technical Risk Model for DI-MGMT-81650 Compliance 33 Cost, Schedule, Technical Model†  Research the Project  Find Analogies  Ask Endless Questions WBS  Analyze the Results Probability Density  What can go wrong? Task 100 Function  How likely is it to go wrong?  What is the cause? Task 101  What is the consequence? Task 102 Task 103 Monte Carlo Simulation Tool is Mandatory Task 104 Cumulative Distribution Function 1.0 Task 105 .8 .6 Task 106 .4 .2 0 Days, Facilities, Parts, People
  • 34. Summary 34  Earned Value methods used  to indicate risks  plan allocation of management reserve  track risk exposure “buydown”  track “buydown” investment  Use for “critical” risks  Account for actions that reduce risk  Fixing risks is cheaper than fixing problems
  • 35. 35 Performance Based Management(sm), Copyright ® Glen B. Alleman, 2012
  • 36. Program Risk Management Process Flow