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FutureWatch
    Executive Summary
     Sponsored by:




     For the full FutureWatch2011 report, visit the
     research section of the MPI Content Portal at
    www.mpiweb.org/Portal/Research/FutureWatch.




1
Technology. Strategy. Relationships.                                                                  yesterday’s events. Instead, meeting pro-
                                                                                                          fessionals will find that in presenting the
                                                                                                          value of their events to company leaders,
    We listened. You say that the meeting industry will                                                   board trustees and stockholders, they
                                                                                                          better understand their own roles within
    see unparalleled change in the coming year, that                                                      organizations and better prepare for the
                                                                                                          future of meetings and events.

    technology will bolster communication, that ROI and
    strategic meetings management will be vital to your                                                    Optimism is high among senior
                                                                                                           industry professionals, according
    business success, that new and existing connections                                                    to the IMEX Global Insights Report,
                                                                                                           which surveys a standing panel of
    with your peers will lead to smarter events. This is                                                   45 senior industry professionals.
                                                                                                           The report’s results point to a rise
    FutureWatch 2011, and these are your stories.                                                          in events and budgets in 2011.
                                                                                                           Green initiatives remain on the
    The global financial crisis forced many                   an industry that has long pushed back        agenda, as do developments in
    industry practitioners to accept what                     against what was viewed once as a direct     virtual meetings.
    a handful of their peers already had—                     threat to in-person events. Meeting
    that meetings must meet the strate-                       professionals maintain that face-to-face
                                                                                                           Here’s a peek at some of the
    gic imperatives of their organizations                    meetings are far better equipped to
                                                                                                           results:
    and provide detailed proof of ROI.                        forming lasting relationships, business
          The failing economy caused meet-                    partnerships and revolutionary ideas,                   of respondents say the
    ing suppliers and planners to collabo-
    rate in new and different ways, creating
                                                              but acknowledge the sufficiency of on-
                                                              line meetings, especially in some sectors
                                                                                                           58    % number of meetings
                                                                                                                      will increase this year,
    stronger intra-industry relationships that                such as education.                                      while 37 percent say it
    will last for years to come. And as bud-                       FutureWatch 2011 results show that
                                                                                                                      will stay the same, and
    gets became more and more tight, many                     the tides of the meeting industry have
                                                                                                                      only 5 percent say it will
    meetings moved to cyber space—a trend                     shifted, and there will be no return to
    that will continue through 2011.                                                                                  decrease
         Technology, it seems, has
    finally gone mainstream in                         Meetings Strike Back                                           expect a significant
                                                                                                           18   % increase in budget this
                                                                                                                      year, 39 percent foresee
                                                                                                                      a slight increase and
    Year-to-Year Trend in Projected Meeting Statistics                                                                24 percent sense that
                                                                                                                      budgets will remain the
    Projected
    Change                                                                                                            same
     25%
                                                                                                                      say demonstrating ROI
     20%
                                                                                                           25   % from meetings, events
                                                                                                                      and incentives in de-
      15%
                                                                                                                      tail—and in a way that
      10%                                                                                                             management fully under-
                                                                                                                      stands—is either their
      5%
                                                                                                                      most or their second
      0%
                                                                                                                      most important priority

      -5%                                                                                                             say they are fully com-
     -10%                                                                                                  42   % mitted to CSR and 26
                                                                                                                      percent say they are
                2006            2007            2008                 2009               2010   2011
                                                                                                                      currently developing
                                       2006   2007     2008    2009     2010     2011                                 CSR policies
            Overall Attendance         12%    23%      19%     - 4%         5%   2%
            Planner Budgets            14%    19%      11%     -9%      -3%      2%
            Spend Per Meeting          7%     6%       23%     2%       -1%      5%
            Number of Meetings         7%     12%      -1%     -9%      3%       8%
            Length of Meeting          6%     2%       0%      -3%      0%       0%
2
This is your                                                                                          7% Coordinators
                                              Respondents by Position
    FutureWatch.
    We surveyed 459 of your industry peers
    (including members from 67 MPI chap-
                                                 22% Senior Managers
    ters in 20 countries) and asked about
    their meetings for the coming year. We                                                                                        26% Executives
    interviewed them on the phone and
    asked about upcoming challenges. We
    reached across borders and oceans and        9% Sales
    asked where the global meeting and
    business event industry was heading.

                   Here’s who answered.
                                                        6% Other



    BY THE                                                                                                   30% Managers


    NUMBERS                                   Respondents by Region

    Planners
    Number of meetings           8%
    being planned by                                                                   Europe
                             2010: 182.2                                               11%
    organizations            2011: 196.1       Canada
                                               11%
                                                                      USA
    Number of meetings           3%                                   76%                                                        Asia
                                                                                                                                 .5%
    being planned by
                             2010: 48.7
    respondents              2011: 50.4           Central America
                                                  .7%                                      Africa
                                                                                           .5%
    Number of delegates          2%                                                                                                      Australia
                                                                                                                                         .25%
    per meeting              2010: 543.4
                             2011: 555.1


    Average spend per            5%
    meeting                  2010: $188K
                             2011: $197K
                                             Where Meetings and Events are Traveling To

    Number of locations          6%
    evaluated per meeting    2010: 5.8
                             2011: 6.1

    Average net revenue
    from all meetings by
                                 4%
                             2010: $1.8M         Canada
    organization             2011: $1.9M
                                                                                            Europe
                                                         U.S.
     Suppliers
     Number of meetings          11%
     overall to be served
                             2010: 467.9
     by organization         2011: 520.0

     Number of meetings          11%
     overall to be served
                             2010: 128.2
     by respondent           2011: 142.2                            Destination
                                                                    U.S.     Canada        Europe    C. America   S. America   Asia     Other
     Number of proposals
     being prepared by
                                  14%             From Canada to    11%       82%           5%          2%           1%        0%       1%

     respondent              2010: 195.2          From Europe to    10%           2%        82%         1%           1%        3%       4%
                             2011: 223.5
                                                  From U.S. to      87%           2%        6%          2%           1%        3%       3%
                            *All money in
                             US dollars
3
METHODOLOGY                                              » Government Meeting Profession-         More than three-fourths (78 percent)
    In July 2010, MPI conducted focus                    als, who are employed by government          were executives (26 percent), senior
    groups with MPI members to learn how                 agencies or public universities to plan or   managers (22 percent) or managers (30
    to improve FutureWatch 2011. While                   oversee meeting logistics, strategy and/or   percent). The largest single respondent
    the survey has evolved over the past                 finances                                     group was that of corporate planners,
    eight years, the clear message for the                                                            who comprised 19 percent of respon-
                                                             » Meeting Management Professional
    next iteration of the study was to make                                                           dents, followed by hotels, which com-
                                                         Planners, who are independent planners,
    FutureWatch 2011 shorter and smarter                                                              prised 17 percent of respondents.
                                                         consultants or employees of meeting
    by significantly reducing the number of              management companies acting primarily            One hundred twenty-five meeting
    questions and concentrating more on                  in planning roles                            professionals participated in individual
    what meeting professionals see as the                                                             telephone interviews designed to dis-
                                                            » Meeting Management Professional
    future of the industry. The 140-ques-                                                             cover why meeting professionals work
                                                         Suppliers, who are independent plan-
    tion, online survey of 2010 was replaced                                                          the way they do, how changes will be
                                                         ners, consultants or employees of meet-
    with a 30-question, online survey and                                                             introduced in their organizations and
                                                         ing management companies acting pri-
    augmented with in-depth telephone in-                                                             what the expected outcomes will be. The
                                                         marily in supplier or sales roles
    terviews to discover how the industry is                                                          average length of the interviews was 15
    changing, and where those changes are                    » Supplier Meeting Professionals,        minutes.
    expected to lead. Respondents included               who are vendors of products or services
                                                                                                         Members from 67 MPI chapters and
    the following.                                       to the meetings industry, including em-
                                                                                                      20 countries took part in FutureWatch
                                                         ployees of facilities, DMCs, audiovi-
        » Corporate Meeting Professionals,                                                            2011. Seventy-six percent were from the
                                                         sual and production companies, florists,
    who are employed primarily by corpora-                                                            U.S., 11 percent from Canada, 11 per-
                                                         transportation providers and CVBs.
    tions to plan or oversee meeting logistics,                                                       cent from the E.U. and 2 percent from
    strategy and/or finances                                 Results of FutureWatch 2011 have a       other areas.
                                                         statistical accuracy of 95 percent, +/- 5
        » Association and Nonprofit Meeting
                                                         percent. Four hundred fifty-nine meet-
    Professionals, who are employed primar-
                                                         ing professionals took part in the online
    ily by associations, nonprofit organiza-
                                                         survey.
    tions or private universities to plan or
    oversee meeting logistics, strategy and/                Planners accounted for 54 percent
    or finances                                          of respondents; the rest were suppliers.


                                                                                 For the full FutureWatch2011 report, visit the
                                                                                 research section of the MPI Content Portal at
                                                                                 www.mpiweb.org/Portal/Research/FutureWatch.

    About MPI
    Meeting Professionals International (MPI), the                                                    Editorial Support
    meeting and event industry’s largest and most vi-                                                 Bill Voegeli, President, Association Insights
    brant global community, helps our members thrive                                                  Jessie States, Assistant Editor, One+
    by providing human connections to knowledge and
                                                                                                      Design Support
    ideas, relationships and marketplaces. MPI mem-
                                                                                                      Jason Judy, Graphic Designer, MPI
    bership is comprised of more than 23,000 mem-
    bers belonging to 71 chapters and clubs worldwide.                                                FutureWatch 2011 is an official supplement
    For additional information, visit MPIWeb.org.                                                     to the January 2011 issue of One+, the official
                                                                                                      publication of Meeting Professionals Interna-
    Meeting Professionals               Middle East                                                   tional.
    International Headquarters          PC5 Offices,
    3030 LBJ Freeway, Suite 1700        Education City,                                               Printed by RR Donnelley & Sons Company
    Dallas, TX 75234-2759               Doha, Qatar
                                                                                                      © 2011, Meeting Professionals International.
    tel +1-972-702-3000                 tel +974-454-8000                                             All Rights Reserved
    fax +1-972-702-3089                 fax +974-454-8047

    EMEA                                Canada
    Europe/Africa                       6519-B Mississauga Road
    28, Rue Henri VII                   Mississauga, Ontario
    L1725 Luxembourg                    L5N 1A6
    tel +352-2687-6141                  Canada
    fax +352-2687-6343                  tel +905-286-4807
                                        fax +905-567-7191




4

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Future watch 2011

  • 1. FutureWatch Executive Summary Sponsored by: For the full FutureWatch2011 report, visit the research section of the MPI Content Portal at www.mpiweb.org/Portal/Research/FutureWatch. 1
  • 2. Technology. Strategy. Relationships. yesterday’s events. Instead, meeting pro- fessionals will find that in presenting the value of their events to company leaders, We listened. You say that the meeting industry will board trustees and stockholders, they better understand their own roles within see unparalleled change in the coming year, that organizations and better prepare for the future of meetings and events. technology will bolster communication, that ROI and strategic meetings management will be vital to your Optimism is high among senior industry professionals, according business success, that new and existing connections to the IMEX Global Insights Report, which surveys a standing panel of with your peers will lead to smarter events. This is 45 senior industry professionals. The report’s results point to a rise FutureWatch 2011, and these are your stories. in events and budgets in 2011. Green initiatives remain on the The global financial crisis forced many an industry that has long pushed back agenda, as do developments in industry practitioners to accept what against what was viewed once as a direct virtual meetings. a handful of their peers already had— threat to in-person events. Meeting that meetings must meet the strate- professionals maintain that face-to-face Here’s a peek at some of the gic imperatives of their organizations meetings are far better equipped to results: and provide detailed proof of ROI. forming lasting relationships, business The failing economy caused meet- partnerships and revolutionary ideas, of respondents say the ing suppliers and planners to collabo- rate in new and different ways, creating but acknowledge the sufficiency of on- line meetings, especially in some sectors 58 % number of meetings will increase this year, stronger intra-industry relationships that such as education. while 37 percent say it will last for years to come. And as bud- FutureWatch 2011 results show that will stay the same, and gets became more and more tight, many the tides of the meeting industry have only 5 percent say it will meetings moved to cyber space—a trend shifted, and there will be no return to that will continue through 2011. decrease Technology, it seems, has finally gone mainstream in Meetings Strike Back expect a significant 18 % increase in budget this year, 39 percent foresee a slight increase and Year-to-Year Trend in Projected Meeting Statistics 24 percent sense that budgets will remain the Projected Change same 25% say demonstrating ROI 20% 25 % from meetings, events and incentives in de- 15% tail—and in a way that 10% management fully under- stands—is either their 5% most or their second 0% most important priority -5% say they are fully com- -10% 42 % mitted to CSR and 26 percent say they are 2006 2007 2008 2009 2010 2011 currently developing 2006 2007 2008 2009 2010 2011 CSR policies Overall Attendance 12% 23% 19% - 4% 5% 2% Planner Budgets 14% 19% 11% -9% -3% 2% Spend Per Meeting 7% 6% 23% 2% -1% 5% Number of Meetings 7% 12% -1% -9% 3% 8% Length of Meeting 6% 2% 0% -3% 0% 0% 2
  • 3. This is your 7% Coordinators Respondents by Position FutureWatch. We surveyed 459 of your industry peers (including members from 67 MPI chap- 22% Senior Managers ters in 20 countries) and asked about their meetings for the coming year. We 26% Executives interviewed them on the phone and asked about upcoming challenges. We reached across borders and oceans and 9% Sales asked where the global meeting and business event industry was heading. Here’s who answered. 6% Other BY THE 30% Managers NUMBERS Respondents by Region Planners Number of meetings 8% being planned by Europe 2010: 182.2 11% organizations 2011: 196.1 Canada 11% USA Number of meetings 3% 76% Asia .5% being planned by 2010: 48.7 respondents 2011: 50.4 Central America .7% Africa .5% Number of delegates 2% Australia .25% per meeting 2010: 543.4 2011: 555.1 Average spend per 5% meeting 2010: $188K 2011: $197K Where Meetings and Events are Traveling To Number of locations 6% evaluated per meeting 2010: 5.8 2011: 6.1 Average net revenue from all meetings by 4% 2010: $1.8M Canada organization 2011: $1.9M Europe U.S. Suppliers Number of meetings 11% overall to be served 2010: 467.9 by organization 2011: 520.0 Number of meetings 11% overall to be served 2010: 128.2 by respondent 2011: 142.2 Destination U.S. Canada Europe C. America S. America Asia Other Number of proposals being prepared by 14% From Canada to 11% 82% 5% 2% 1% 0% 1% respondent 2010: 195.2 From Europe to 10% 2% 82% 1% 1% 3% 4% 2011: 223.5 From U.S. to 87% 2% 6% 2% 1% 3% 3% *All money in US dollars 3
  • 4. METHODOLOGY » Government Meeting Profession- More than three-fourths (78 percent) In July 2010, MPI conducted focus als, who are employed by government were executives (26 percent), senior groups with MPI members to learn how agencies or public universities to plan or managers (22 percent) or managers (30 to improve FutureWatch 2011. While oversee meeting logistics, strategy and/or percent). The largest single respondent the survey has evolved over the past finances group was that of corporate planners, eight years, the clear message for the who comprised 19 percent of respon- » Meeting Management Professional next iteration of the study was to make dents, followed by hotels, which com- Planners, who are independent planners, FutureWatch 2011 shorter and smarter prised 17 percent of respondents. consultants or employees of meeting by significantly reducing the number of management companies acting primarily One hundred twenty-five meeting questions and concentrating more on in planning roles professionals participated in individual what meeting professionals see as the telephone interviews designed to dis- » Meeting Management Professional future of the industry. The 140-ques- cover why meeting professionals work Suppliers, who are independent plan- tion, online survey of 2010 was replaced the way they do, how changes will be ners, consultants or employees of meet- with a 30-question, online survey and introduced in their organizations and ing management companies acting pri- augmented with in-depth telephone in- what the expected outcomes will be. The marily in supplier or sales roles terviews to discover how the industry is average length of the interviews was 15 changing, and where those changes are » Supplier Meeting Professionals, minutes. expected to lead. Respondents included who are vendors of products or services Members from 67 MPI chapters and the following. to the meetings industry, including em- 20 countries took part in FutureWatch ployees of facilities, DMCs, audiovi- » Corporate Meeting Professionals, 2011. Seventy-six percent were from the sual and production companies, florists, who are employed primarily by corpora- U.S., 11 percent from Canada, 11 per- transportation providers and CVBs. tions to plan or oversee meeting logistics, cent from the E.U. and 2 percent from strategy and/or finances Results of FutureWatch 2011 have a other areas. statistical accuracy of 95 percent, +/- 5 » Association and Nonprofit Meeting percent. Four hundred fifty-nine meet- Professionals, who are employed primar- ing professionals took part in the online ily by associations, nonprofit organiza- survey. tions or private universities to plan or oversee meeting logistics, strategy and/ Planners accounted for 54 percent or finances of respondents; the rest were suppliers. For the full FutureWatch2011 report, visit the research section of the MPI Content Portal at www.mpiweb.org/Portal/Research/FutureWatch. About MPI Meeting Professionals International (MPI), the Editorial Support meeting and event industry’s largest and most vi- Bill Voegeli, President, Association Insights brant global community, helps our members thrive Jessie States, Assistant Editor, One+ by providing human connections to knowledge and Design Support ideas, relationships and marketplaces. MPI mem- Jason Judy, Graphic Designer, MPI bership is comprised of more than 23,000 mem- bers belonging to 71 chapters and clubs worldwide. FutureWatch 2011 is an official supplement For additional information, visit MPIWeb.org. to the January 2011 issue of One+, the official publication of Meeting Professionals Interna- Meeting Professionals Middle East tional. International Headquarters PC5 Offices, 3030 LBJ Freeway, Suite 1700 Education City, Printed by RR Donnelley & Sons Company Dallas, TX 75234-2759 Doha, Qatar © 2011, Meeting Professionals International. tel +1-972-702-3000 tel +974-454-8000 All Rights Reserved fax +1-972-702-3089 fax +974-454-8047 EMEA Canada Europe/Africa 6519-B Mississauga Road 28, Rue Henri VII Mississauga, Ontario L1725 Luxembourg L5N 1A6 tel +352-2687-6141 Canada fax +352-2687-6343 tel +905-286-4807 fax +905-567-7191 4