OpenSpan customers save $3.5B annually improving over 2B processes
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OpenSpan by the numbers - More than 200 customers - 6x the footprint of other solutions - present in 21 countries and over 300,000 desktops.
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OpenSpan customers save $3.5B annually improving over 2B processes
- 1. More than 200customers 6xthe footprint other solutions Present in 21countries and 300,000desktops Revenue growth Revenue growth from new customers IMPROVING PRODUCTIVITYIMPROVING PRODUCTIVITY OPENSPAN CUSTOMERS ENJOY SIGNIFICANT PRODUCTIVITY GAINS 19% Contact Center productivity 29% Back-office productivity 21% Overall productivity by the numbers 2013by the numbers INDUSTRY LEADERS AND PARTNERS 40% 60% Cash flow positive Profitable Over500years of experience in contact centers and back offices THE RESULTS OF OUR CUSTOMERS’ PROCESS IMPROVEMENT EFFORTS IN 2012 $3.5 BILLION saved in ONEYEAR OpenSpan customers saved an estimated aggregate $3.5 billion in 2012. 2.1 BILLION processes improved ANNUALLY OpenSpan technology impacted more than two billion of our customers’processes in the front office, back office and cloud. IMPACTING BUSINESSIMPACTING BUSINESS BANKING Three of the U.K. "Big Four" and four of the top six U.S. commercial banks TELECOMMUNICATIONS Seven of the top global telecom/cable providers HEALTHCARE Four of the top six U.S. managed health plans INSURANCE Three of the top five property and casualty insurers TECHNOLOGY One of the world’s three largest computer manufacturers RETAIL Two of the top five U.S. food and drug retailers Based on 2012 Fortune 500 and Forbes Global 2000 rankings.