This document discusses quality management in project management. It explains the need for quality management on projects, the impact of good quality management, and the lack of quality management. It describes various quality control tools and processes that can be used to control quality in accordance with standards. It also discusses different stages in the development of quality management, from inspection to quality control to quality assurance to quality management.

1. Project Management 4

2. Module 4: Supervision of a project

39. Typical action list

44. Scatter plot with trend line

53. The quality cycle

54. Stages in the development of quality management

67. 3.4 Assess a given project’s quality systems and management systems ID Description Duration (Days) Mo 1 Tu 2 We 3 Th 4 Fr 5 Sa 6 Su 7 Mo 8 Tu 9 We 10 1 Foundations 1 2 Erect steel columns 3 3 Install roof trusses 2 4 Brickwork 3 5 Fit roof tiles 1

80. Example

92. Reporting lines within a project Parent organisation Project manager Project team member 1 Project team member 2 Project team member 3 Project team member 4 Project designers and engineers Civil foreman Project contractor Sub-contractor (plumbing) Sub-contractor (electrician)

95. Project status report

96. Variances reports Activity 122: 3 000 100 -------- X ----- = 7,8% 38 000 1 Activity 214 3 500 100 ------- X ----- = -8,2% 42 500 1

103. 6.1 Problem solving process State the problem Determine the facts Identify the priority problem Explore alternatives Implement Selection solution Follow-up