This slide show complements the learner guide NCV 2 Language Hands-On Training by Frieda Wade, published by Future Managers Pty Ltd. For more information visit our website www.futuremanagers.net
8. Greet and respond appropriately This is a fairly formal greeting. We would tend to use this with an audience not so well known to us or older than us Usually this is accompanied by a handshake – particularly if the people are strangers or if the people haven’t seen each other in a while
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55. What did you infer from the previous slide? If you guessed male nurse then you are correct! If you guessed male doctor be careful not to stereotype!
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78. For any further tips on communicating with care refer to the help desk in your learner guide