1. THE SCRUM MASTER'S
TOOLBOX
Flavius Ștef

2. ME ?
≈ Flavius Stef
≈ 10 years in I.T.
≈ Was:
– Web Developer
– Co-founder
– Project Manager
– Scrum Master
– Product Owner
≈ CSM, Agile Coach and
Trainer

4. YOU ?

5. THIS TALK ISN'T
ABOUT... SCRUM
≈ Organizing meetings
≈ Managing the backlogs
≈ Writing user stories

6. It's about the thorny issues that come next:
Develop yourself – Enable collaboration – Push the team forward

7. DEVELOP
YOURSELF

8. I HAVE TO DO ALL THESE
THINGS AND I DON'T
HAVE ENOUGH TIME

9. MANAGE
TASKS:
GTD
Others: Personal Kanban, Pomodoro

10. I DON'T THINK WE HAVE
ANY IMPEDIMENTS

11. Analysis
LEARN ABOUT
PROCESS
MANAGEMENT Development
Testing ← bottleneck
Others: Lean, Kanban

12. I CAN'T CONVINCE
PEOPLE TO BUY
INTO MY IDEAS

13. CHANGE MANAGEMENT PATTERNS
≈ Trial Run
≈ Small Steps
≈ Guru Review
≈ ...

14. ENABLE COLLABORATION

15. TEAM MEMBERS AND
MANAGERS HAVE
DIFFERENT VIEWS ON
THE STATUS

16. ≈ Board
VISUAL ≈ Metrics
MANAGEMENT ≈ Update daily
≈ Change as you learn

17. PEOPLE COMPLAIN THAT
THE MEETINGS ARE
USELESS

18. EFFECTIVE MEETINGS
≈ Set an agenda: topics, goals, things to decide
≈ Invite all stakeholders, send reminders
≈ Go before, make sure room is properly set up
≈ During
≈ Ensure it ends on time
≈ Park topics not relevant for purpose
≈ Generate next actions list with owners
≈ Confirm mutual understanding at the end
≈ Visual facilitation
≈Send notes about plans, next actions to other stakeholders

19. WE ARE NOT TALKING TO
ONE ANOTHER

20. BRING ≈ communities of practice
PEOPLE ≈ brown bag lunch
≈ team presentations
TOGETHER

21. ALWAYS BE IMPROVING

22. I WANT TO HELP MY
TEAM MATES GROW,
BUT I DON'T KNOW HOW

23. EFFECTIVE FEEDBACK
≈ Michael, may I tell you
≈ (Close to the event)
something?
1. Ask for permission ≈ The last couple of mornings I
noticed you were using your cell
2. Describe specific phone during the Daily Standup.
behavior ≈ When you do that, you send the
message that the meeting is not
3. Describe impact of important to you and that you
don't feel part of the team. In turn,
behavior
that may affect the way the rest
of the team relates to you.
4. Discuss next steps
≈ How should we have the daily so
that you are more involved?

24. COACHING

25. WE FINISH OUR SPRINTS,
BUT WE INTRODUCE
MORE AND MORE BUGS

26. TECHNICAL
EXCELLENCE

27. IN A NUTSHELL
≈ DEVELOP YOURSELF ≈ ALWAYS BE IMPROVING
– Manage your tasks (GTD, – Give effective feedback
Pomodoro, Personal Kanban)
– Coach
– Learn about process mgmt.
– Promote technical excellence
(ToC, Lean, Kanban)
(reading, dojos, katas,
– Gradually influence change conferences)
using established patterns
≈ ENABLE COLLABORATION
– Visual Management (Boards,
Metrics)
– Facilitate effective meetings
– Bring people together (CoP,
brown bag, team present.)

28. But Flavius, there are
too many!!!

29. START WITH THE ONE THAT
WOULD HELP YOUR TEAM
RIGHT NOW
ALSO: YOU ARE
NOT ALONE

30. IMAGE CREDITS
●
Toolbox – http://www.iconfinder.com/icondetails/43349/512/toolbox_icon
●
Ashes – http://www.flickr.com/photos/mio_please/258396746/sizes/z/in/photostream/
●
This is Houston – http://www.flickr.com/photos/nextsentence/2705847513/sizes/m/in/photostream/
●
Crane – http://www.flickr.com/photos/cncphotos/2679031490/
●
Iphones – http://www.flickr.com/photos/reticulating/5288349613/sizes/l/in/photostream/
●
Worried icon – http://www.iconspedia.com/icon/worried-smile--83.html
●
Football Huddle – http://www.flickr.com/photos/mgoblog/7991662383/
●
Coding Dojo – http://www.runroom.com/wp-content/uploads/2011/02/coding_dojo_foto2.jpg
●
Kata – http://www.martialdevelopment.com/wordpress/wp-content/images/jion-kata.jpg
●
Bitch Please – http://knowyourmeme.com/photos/101781

31. @flaviusstef
flavius.stef@mozaicworks.com
THANK YOU!