2. Real Life Example
13NOV
United Express 6063
Lv Richmond 820p
Arr Washington/Dulles 910p
*B to C gate
50 Min Connect
*Rain in RIC/IAD
United Express 5696
Lv Washington/Dulles 10p
Arr Richmond 1148p
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11. For Air Travel Assistance:
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Hinweis der Redaktion
50 mins is tight, especially since first was from B gate but second was from C gate
Problem first shown by United – not always the case, delays picked up in diff ways
In this case, Flightstats still showed on time, so TripIt did too (same data) – later updated to show missed connect
Next is finding out how credible the delay is – will it hold? I’m cheating using Sabre, but here’s what happened (you can see this in ExpertFlyer)
It’s credible, and the ATL flight looks on time, so we need other options – looks like weather-related issues at ORD, so we will have trouble getting UA to put on another airline, start with ExpertFlyer or United.com - nothing
Next find where else United flies – (red is codeshare) – Norfolk may work
ORF is delayed but might work – still, it would be tight
Now think about other airlines since the clients needs to get there tonight – might require out of pocket – AirTran nonstop
You can use KVS tool as well as ExpertFlyer, shake it up
