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Mission
                                                                      Context




                                                                          Mobile,
         Audience                                                         Locative
      Motivations,                                                       Technology
        Needs &
      Expectations




Frankly, Green +
Frankly, Green +   Webb
                   Webb
Created for:                        Presented by:   Date issued:
Words on the Page                   Alyson Webb     26th April 2012
Mission
        Content, Object,
       Process, Context,
            Meaning




                              Mobile,
         Audience             Locative
      Motivations,           Technology
        Needs &
      Expectations




Frankly, Green +
Frankly, Green +   Webb
                   Webb
Visitors are already familiar with and
                              comfortable using these devices




                           Museum of Photographic
                           Arts, Balboa Park, San Diego         44% of
                                                          mobile users in EU5
                                                               now use a
                                                              smartphone

Frankly, Green +   Webb
60% use social
                          Curate visitors’ use of social
                                                           networking apps
                                    networking




                     Can we encouraging them to engage with
                     content and respond. Can we challenge them
                     with questions? Can we fuel their creativity?

Frankly, Green +   Webb
Crowdsourcing
                                           & Citizen
                                           Historians



                                           Half of smartphone
                                           owners use their
http://www.flickr.com/photos/mgarbowski/   phone on their
                                           commute, 60% while
                                           waiting and 60%
                                           lying in bed


                                           Old Weather - NMM
                                           Over 22,000
                                           participants

                                           Pepys Diary
                                           28,000 followers
                                           on Twitter, 1600
                                           annotations a week

Frankly, Green +   Webb
Follow your audience &
       Enhance their experience

     StreetView from The Museum of
     London + How to Grow Your Own,
     RHS
Frankly, Green +   Webb
An opportunity for playful learning




                                                      The Warhol Museum,
                                                      Pittsburg: D.I.Y. POP
Frankly, Green +   Webb
New devices are fostering new
forms of interaction with texts

The sales of tablet devices is
forecast to exceed PCs by 2015.




                                  The Wasteland by Touch Press
Frankly, Green +   Webb
Frankly, Green +   Webb

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The Potential for Mobile in Interpreting Manuscripts

  • 1. Mission Context Mobile, Audience Locative Motivations, Technology Needs & Expectations Frankly, Green + Frankly, Green + Webb Webb Created for: Presented by: Date issued: Words on the Page Alyson Webb 26th April 2012
  • 2. Mission Content, Object, Process, Context, Meaning Mobile, Audience Locative Motivations, Technology Needs & Expectations Frankly, Green + Frankly, Green + Webb Webb
  • 3. Visitors are already familiar with and comfortable using these devices Museum of Photographic Arts, Balboa Park, San Diego 44% of mobile users in EU5 now use a smartphone Frankly, Green + Webb
  • 4. 60% use social Curate visitors’ use of social networking apps networking Can we encouraging them to engage with content and respond. Can we challenge them with questions? Can we fuel their creativity? Frankly, Green + Webb
  • 5. Crowdsourcing & Citizen Historians Half of smartphone owners use their http://www.flickr.com/photos/mgarbowski/ phone on their commute, 60% while waiting and 60% lying in bed Old Weather - NMM Over 22,000 participants Pepys Diary 28,000 followers on Twitter, 1600 annotations a week Frankly, Green + Webb
  • 6. Follow your audience & Enhance their experience StreetView from The Museum of London + How to Grow Your Own, RHS Frankly, Green + Webb
  • 7. An opportunity for playful learning The Warhol Museum, Pittsburg: D.I.Y. POP Frankly, Green + Webb
  • 8. New devices are fostering new forms of interaction with texts The sales of tablet devices is forecast to exceed PCs by 2015. The Wasteland by Touch Press Frankly, Green + Webb

Hinweis der Redaktion

  1. We come from a background of working with audio/multimedia guides. Were part of and witnessed lots of trials and tests but keen to move from more freeform pure experimentation to a position where we could more accurately identify and shape opportunities (based on reliable data, evaluation, experience) without losing ability to innovate. We developed a framework Today only time to discuss one aspect of that framework – audience looking at learning and interpretation in its broadest sense
  2. We come from a background of working with audio/multimedia guides. Were part of and witnessed lots of trials and tests as smartphones grew in popularity but keen to move from more freeform pure experimentation to a position where we could more accurately identify and shape opportunities (based on reliable data, evaluation, experience) without losing ability to innovate. We developed a framework Today only time to discuss one aspect of that framework – audience And I thought I ’ d give you a flavour of what people are doing with their devices and highlight some of the opportunites this might throw up for us. This are really thoughts in progress so I welcome your input. looking at learning and interpretation in its broadest sense and focussing on manuscripts as content, objects and process
  3. Let’s start with something very simple and relatively cheap – using devices in the gallery. iPads used regularly in galleries – flexible, cheap, easy to use At the Museum of Photographic Arts in San Diego the team use fixed iPads to display the pages of journals and manuscripts they couldn’t otherwise show – here they are displaying the first edtion of Apeture magazine and visitors can flick through the whole journal on the ipad. FACTS TO ADD: 44% OF MOBILE USERS IN EU5 NOW USE A SMARTPHONE SMARTPHONE SALES WERE UP 63% YEAR ON YEAR IN 2011 TABLET SALES FORECAST TO EXCEED PC SALES BY 2015
  4. FACT: ACCORDING TO OFCOM SOCIAL NETWORKING 55% OF SMARTPHONE USERS HAVE USED SOCIAL NETWORKING SITES WITH ONE IN FOUR DOING SO REGULARLY. 74% OF TEENS USE THEIR SMARTPHONE FOR SOCIAL NETWORKING. People are already engaging with content in their own way – for example people are tweeting Wordsworth quotes. We find opportunities to curate visitors’ use of social networking – encouraging them to engage with content and respond. Can we challenge them with questions? Can we fuel their creativity? A low cost approach that needs no development. Examples: Philadelphia Art Museum invited visitors to create a Haiku in response to works by van Gogh
  5. We use devices while we wait for the bus, to pass the time on our commute, in the evening in front of tv. We enjoy playful and game like experiences We have an opportunity to speak to a really wide range of audiences from the casual visitor to the super fan. Can we harness our super fans and geeks to actively participate in our work – online and on mobile Science organisations have begun to harness audiences to help them – describe Old Weather project (more than 22,000 contributors Mobile in particular is used to pass the time – users play and noodle around in down moments – at the bus stop, on their coffee break, while watching tv. Could your fans help transcribe manuscripts? Could they research a topic for you? Need to design in a way that directs and moderates behviour
  6. Where does your mission overlap with your visitors’ motivations and interests? If you understand what your visitors’ motivations and interests are you have the opportunity to support and enhance their experience. Importance of utility then interpretation For example, does Dove Cottage receive visitors for whom walking is the most important motivator? They come to Dove Cottage or vaguely know about Wordsworth but they aren’t motivated by literature or heritage. Can you support and enhance their walking experience
  7. FACT: half of all smartphone users report playing games – 80% of teens. CAMERA IS MOST USED TOOL But smartphones provide more generally a playful environment for all sorts of activities and this gives us the opportunity to support learning by doing. Authenticity and activity need not be sacrificed This app is by the Warhol Museum in Pittsburgh Visitors might draw, paint, write, edit Wrap interpretation around activity
  8. Pew Research: Using a broader definition of e-content in a survey ending in December 2011, some 43% of Americans age 16 and older say they have either read an e-book in the past year or have read other long-form content such as magazines, journals, and news articles in digital format on an e-book reader, tablet computer, regular computer, or cell phone. Those who read e-books read more books than those who don't have the devices: The average reader of e-books says she has read 24 books (the mean number) in the past 12 months, compared with an average of 15 books by a non-e-book consumer. An encounter with real manuscripts is special – often inspiring But it is limited in duration and limited in what can be learnt on foot in an exhibition space There is an opportunity to capitalise on the energy and excitement at the end of a visit – for visitors to buy apps that can continue their involvement and exploration iPads in particular are proving fertile ground for innovation in books – with new ways to interact with texts