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Discovering the barriers to change in the
   case of computer power management
           Commercial in Confidence
Commercial in Confidence
Commercial in Confidence
The first step.......... honesty




                  Commercial in Confidence
The Sustainability Managers Job
Don’t Bug Me!                              Convince Me!




                Commercial in Confidence
How committed are we really?




              Commercial in Confidence
What do we do?




             Commercial in Confidence
Community Based Social Marketing
(McKenzie-Mohr, 2000)
Identifying Barriers




Overcoming Barriers




                       Commercial in Confidence
Commercial in Confidence
Costs and benefits going in
different directions



    IT                                   Sustainability




               Operations
              Commercial in Confidence
Barriers to PC Power Managament
 Do not know how to use energy saving settings
  properly

 Forgetfulness


 Belief in power management myths


 Did not want to appear unproductive


                     Commercial in Confidence
Barriers to PC Power Management (2)
 Barriers to Automatic settings


 Concerns about loss of productivity


 Concerns about losing unsaved work


 Concerns about interruptions to downloads


 Network administrator concerned about complaints!
                      Commercial in Confidence
16%
PCs on and
active                                                      Basis for Usage Calculations
                                                            • Keyboard Activity
                                                            • Mouse Activity
                                                            • CPU Utilisation
PCs on and
idle                                               84%



PCs are currently being used very inefficiently: This graph shows the time the PCs
were on and idle.
• Over the 6 week period PC’s are on and active for 16% of the time
• Over the 6 week period PCs are on and idle for 84% of the time
                                Commercial in Confidence
How Advent 7 overcame these barriers
 Instruction Video
 Staff discuss concerns they had before using the
  program
 Staff discuss how their concerns were met
 Debunks myths
 Explains ‘opt out option’
 Explains hibernate mode
 Demonstrates its minimal impact on performance
 Subtle descriptive social norms
                       Commercial in Confidence
How Advent 7 overcame these
barriers (2)
 Promtpts (usually stickers on PCs)


 Message from VC




                      Commercial in Confidence
Reports




          Commercial in Confidence
A daily reminder...
                                                Give Guidance



   Create         Participation
              •    Energy Efficiency
  Awareness   •    Environment


                                                  Reward
                                                  Positive
                                                 Behaviour




                     Commercial in Confidence
Commercial in Confidence
Contact details
 Mr Frank Roberson
 Human Performance and Behaviour Researcher
 Advent 7
 Business: (02)86224410
 Mobile: 0416506394
 Email: frank.roberson@advent7.com.au




                       Commercial in Confidence
Research References
 Abrahamse, W., Steg, L., Vlek, C., & Rothengatter, T. (2005). A
  review of intervention studies aimed at household energy
  conservation. Journal of Environmental Psychology, 25, 273–291
 McKenzie-Mohr (2000) Promoting Sustainable Behaviour:
  An Introduction to Community-Based Social Marketing.
  Journal of Social Issues, 56, 543-554
 Nolan et al. (2008) Normative Social Influence is
  Underdetected Personality and Social Psychology
  Bulletin July 34:913-923
 Prochaska and DiClemente (1983) Stages and processes of
  self-change of smoking: Toward and integrative model of
  change. Journal of Consulting and Clinical Psychology, 3, 390-
  395

                          Commercial in Confidence
Image References
 St Vincents Hospital
 http://www.balnavesfoundation.com/balnaves-foundation.asp?cid=49&name=St-
  Vincents-Hospital-
 Accessed on 07.02.2011

 Needle full of oil:
 http://outercontinentalshelf.blogspot.com/2008/03/oil-reserve-can-wait.html
 Accessed on 18.02.2011

 Successful business man:
 http://www.123rf.com/photo_4495209_portrait-of-happy-successful-business-man.html
 Accessed on 18.02.2011

 Businessman injecting heroin:
 http://www.gettyimages.com.au/detail/81735529/Photographers-Choice
 Accessed on 05.02.2011



                                  Commercial in Confidence
Image references (2):
 Prochaska and DiClemente’ Stages of change –contemplation and preparation
 http://www.cellinteractive.com/ucla/physcian_ed/stages_change.html
 Accessed on 29.01.2011

 12 steps Mug:
 http://www.mdaadistrict42.org/
 Accessed on 02.02.2011

 Verismic Logo:
 http://www.verismic.com/
 Accessed on 15.01.2011

 Woman walking in to distance:
 http://artmuse2.com/artmuse2-0035.htm
 Accessed on 17.02.2011

                             Commercial in Confidence

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Frank Roberson Green Universities Presentation

  • 1. Discovering the barriers to change in the case of computer power management Commercial in Confidence
  • 4. The first step.......... honesty Commercial in Confidence
  • 5. The Sustainability Managers Job Don’t Bug Me! Convince Me! Commercial in Confidence
  • 6. How committed are we really? Commercial in Confidence
  • 7. What do we do? Commercial in Confidence
  • 8. Community Based Social Marketing (McKenzie-Mohr, 2000) Identifying Barriers Overcoming Barriers Commercial in Confidence
  • 10. Costs and benefits going in different directions IT Sustainability Operations Commercial in Confidence
  • 11. Barriers to PC Power Managament  Do not know how to use energy saving settings properly  Forgetfulness  Belief in power management myths  Did not want to appear unproductive Commercial in Confidence
  • 12. Barriers to PC Power Management (2)  Barriers to Automatic settings  Concerns about loss of productivity  Concerns about losing unsaved work  Concerns about interruptions to downloads  Network administrator concerned about complaints! Commercial in Confidence
  • 13. 16% PCs on and active Basis for Usage Calculations • Keyboard Activity • Mouse Activity • CPU Utilisation PCs on and idle 84% PCs are currently being used very inefficiently: This graph shows the time the PCs were on and idle. • Over the 6 week period PC’s are on and active for 16% of the time • Over the 6 week period PCs are on and idle for 84% of the time Commercial in Confidence
  • 14. How Advent 7 overcame these barriers  Instruction Video  Staff discuss concerns they had before using the program  Staff discuss how their concerns were met  Debunks myths  Explains ‘opt out option’  Explains hibernate mode  Demonstrates its minimal impact on performance  Subtle descriptive social norms Commercial in Confidence
  • 15. How Advent 7 overcame these barriers (2)  Promtpts (usually stickers on PCs)  Message from VC Commercial in Confidence
  • 16. Reports Commercial in Confidence
  • 17. A daily reminder... Give Guidance Create Participation • Energy Efficiency Awareness • Environment Reward Positive Behaviour Commercial in Confidence
  • 19. Contact details  Mr Frank Roberson  Human Performance and Behaviour Researcher  Advent 7  Business: (02)86224410  Mobile: 0416506394  Email: frank.roberson@advent7.com.au Commercial in Confidence
  • 20. Research References  Abrahamse, W., Steg, L., Vlek, C., & Rothengatter, T. (2005). A review of intervention studies aimed at household energy conservation. Journal of Environmental Psychology, 25, 273–291  McKenzie-Mohr (2000) Promoting Sustainable Behaviour: An Introduction to Community-Based Social Marketing. Journal of Social Issues, 56, 543-554  Nolan et al. (2008) Normative Social Influence is Underdetected Personality and Social Psychology Bulletin July 34:913-923  Prochaska and DiClemente (1983) Stages and processes of self-change of smoking: Toward and integrative model of change. Journal of Consulting and Clinical Psychology, 3, 390- 395 Commercial in Confidence
  • 21. Image References  St Vincents Hospital  http://www.balnavesfoundation.com/balnaves-foundation.asp?cid=49&name=St- Vincents-Hospital-  Accessed on 07.02.2011  Needle full of oil:  http://outercontinentalshelf.blogspot.com/2008/03/oil-reserve-can-wait.html  Accessed on 18.02.2011  Successful business man:  http://www.123rf.com/photo_4495209_portrait-of-happy-successful-business-man.html  Accessed on 18.02.2011  Businessman injecting heroin:  http://www.gettyimages.com.au/detail/81735529/Photographers-Choice  Accessed on 05.02.2011 Commercial in Confidence
  • 22. Image references (2):  Prochaska and DiClemente’ Stages of change –contemplation and preparation  http://www.cellinteractive.com/ucla/physcian_ed/stages_change.html  Accessed on 29.01.2011  12 steps Mug:  http://www.mdaadistrict42.org/  Accessed on 02.02.2011  Verismic Logo:  http://www.verismic.com/  Accessed on 15.01.2011  Woman walking in to distance:  http://artmuse2.com/artmuse2-0035.htm  Accessed on 17.02.2011 Commercial in Confidence