The document discusses how the role of records managers is changing in the 21st century due to trends like new government outlooks, the network society, mobile technologies, and big data. It presents a model for information management and gives examples from the municipality of Almere, including their information architecture program and big data project. The document reflects on how the "crisis of information" may dissolve traditional roles and identities, with records managers taking on more specialized roles in the future to address issues like records quality, architecture, auditing, security, and privacy.

1. The Metamorphosis of the
Records Manager
Frans Smit
Municipality of Almere
The Netherlands

3. What about us in the 21st century?
• New outlook on Government
• The Network Society
• Mobile, Cloud, Big Data
• Supply Chains

9. Some things help to understand
• Information Management
• Architecture (enterprise, information, application)
• Total Quality Management
• Maturity Levels
• Information Governance
• The Records Continuum

11. Strategy
Structure
Operations
Business Information
Communication
Technology
THE AMSTERDAM 9-SQUARE MODEL FOR INFORMATION MANAGEMENT

17. Almere

18. Local examples
• Information Architecture (2010 -)
• Information Governance program (2012- )
• Big Data project

21. Governance Program
• Main products:
• Information surveys
• Procedures and guidelines
• Trained staff
• Main goals:
• Raising Awareness and Leadership
• Gaining transparency
• Character:
• Multidisciplinary
• Risk-oriented

22. Who are involved?
• CIO, CEO, CCO
• Managers
• Risk managers
• Information managers
• Records Managers
• Controllers
• Business Process consultants
• Information Architects
• ICT staff
• Training staff
• Working staff in business processes

23. Organizational development ?

24. Big Data
in Almere

25. The underlying trends

26. Reflections on present and future
• The crisis of information
• Information Theory and Information Philosophy
• Mutations in Culture
• Crisis and stability
• Murmuration
• Divergent Thinking
• New Combinations

27. The Crisis of Information
• Records can consist of everything
and can be everywhere
• No general definition, concept and
perspective of information
• Information: the Fourth Revolution
(Luciano Floridi)

28. Information Theory + Semantics =
Information Philosophy
• Charles Babbage and Lady Byron
• Alan Turing and Claude Shannon
• Luciano Floridi
• General Philosophy of Information
• Informational outlook on life
• Information Ethics

29. Alessandro Baricco and the New Landscape
• Surfing new landscapes
• Destroying all traditional borders of culture, of
professions
• WHY is not important anymore
• Connection and correlation are important
• No transformation but mutation

31. … identities dissolve and merge …
• Everybody will be a records
manager?
• Everybody will be an archivist?
• Nobody will be THE records
manager anymore!
• Nobody will be THE archivist
anymore!

32. Maybe we are here

35. “Us and Them” might become …
• Records Quality Manager
• Records Architect
• Records Controller
• Records Auditor
• Records Security Officer
• Records Privacy Officer
• Etcetera ….

36. • Thank you for your attention!
• Frans Smit,
• info@fpsmit.nl
• http://www.ica.org/14927/speakers/frans-smit.html
• Linkedin: fpsmit

37. Thank you to our
Program Education Session Sponsor