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ARS, North America 2007
   San Diego, California USA
     Track 2, Session 9




  Trapped by MTBF
    Fred Schenkelberg
    Ops A La Carte, LLC
Introduction
                                                     How    does your organization talk about
                                                        Reliability?

                                                     How    do your customers talk about
                                                        Reliability?
Applied Reliability Symposium, North America 2007




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 2
Outline
                                                     MTBF    – calculation
                                                     MTBF – a very poor four letter acronym
                                                     History of Use
                                                     It’s Misleading
                                                     A Better Metric
Applied Reliability Symposium, North America 2007




                                                     Actually, we’ve been talking about MTTF




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 3
MTBF Calculation

                                                                                      # hours
                                                                              MTBF =
                                                                                     # failures
Applied Reliability Symposium, North America 2007




                                                                                       MTBF = 1
                                                                                                            λ
                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 4
Mean (M)
                                                     The            mean in MTBF

                                                     What               does it mean to you?
                                                          (no pun intended!)
Applied Reliability Symposium, North America 2007




                                                     Average?




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 5
Start 1000 units, MTBF = 100 hrs


                                                              1200

                                                              1000
                                                                                     368 still alive at 101 hours
                                                               800
Applied Reliability Symposium, North America 2007




                                                               600

                                                               400

                                                               200

                                                                   0
                                                                       1    8     15 22 29 36 43 50 57 64 71 78 85 92 99




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9      Slide Number: 6
Note the exponential decay

                                                        1200

                                                        1000

                                                          800
Applied Reliability Symposium, North America 2007




                                                          600

                                                          400

                                                          200

                                                              0
                                                                  1    21 41 61 81 101 121 141 161 181 201 221 241 261 281



                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9    Slide Number: 7
Other Issues
                                                     Time              – just because it is hours…

                                                     Between     – note the duration of the failure-
                                                        free period!
Applied Reliability Symposium, North America 2007




                                                     Failure                – use the customer definition




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 8
History of Use
                                                     Remember    Slide Rule and Mechanical
                                                      Adding Machines
                                                     Victor Adding Machine
Applied Reliability Symposium, North America 2007




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 9
History of Use
                                                     Early   Parts Count based on adding failure
                                                        rates of components (60’s and early 70’s)




                                                                                             − λ1t          − λ 2t                − λ nt
Applied Reliability Symposium, North America 2007




                                                           R(t ) = e                                 •e                • • e
                                                                                             − ( λ1 + λ 2 + + λ n ) t
                                                           R(t ) = e
                                                    Fred Schenkelberg, Ops A La Carte, LLC        Track 2            Session 9   Slide Number: 10
Beta = 0.63

                                                                                                                              Depth Cut Response data
                                                                                                                               Weibull Probability Plot


                                                                                               .5            Weibull Distribution ML Fit
                                                                                                             Exponential Distribution ML Fit
                                                                                               .3
                                                                                                             95% Pointwise Confidence Intervals
                                                                                               .2

                                                                                               .1
                                                                                              .05
                                                                                              .03
Applied Reliability Symposium, North America 2007




                                                                         Fraction Failing




                                                                                              .02
                                                                                              .01
                                                                                             .005
                                                                                             .003

                                                                                             .001
                                                                                            .0005
                                                                                            .0003
                                                                                            .0002
                                                                                            .0001

                                                                                                    10^-01         10^00          10^01           10^02          10^03   10^04

                                                                                                                                      DEPTH.CUT




                                                    Fred Schenkelberg, Ops A La Carte, LLC                             Track 2                       Session 9               Slide Number: 11
Beta = 1.97
                                                                                                                   test7.df data
                                                                                                               Weibull Probability Plot


                                                                                    .7       Weibull Distribution ML Fit
                                                                                    .3       Exponential Distribution ML Fit
                                                                                             95% Pointwise Confidence Intervals
                                                                                    .1
                                                                                   .03
                                                                                   .01
                                                                                  .003
Applied Reliability Symposium, North America 2007




                                                                                  .001
                                                              Fraction Failing




                                                                                 .0003
                                                                                 .0001
                                                                         .00003
                                                                         .00001
                                                                 .000003
                                                                 .000001
                                                             .0000003
                                                             .0000001
                                                            .00000003
                                                            .00000001

                                                                                         1           10             100              1000          10000   100000
                                                                                                                          Depth In


                                                    Fred Schenkelberg, Ops A La Carte, LLC                    Track 2                       Session 9          Slide Number: 12
Use Reliability
                                                     R(t) is the probability that a random unit
                                                      drawn from the population will still be
                                                      operating by t hours
                                                     R(t) is the fraction of all units in the
                                                      population that will survive by t hours
Applied Reliability Symposium, North America 2007




                                                                                             Applied Reliability, 2nd Ed., pg 29


                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2       Session 9      Slide Number: 13
The four (five) elements
                                                     Function
                                                     Duration
                                                     Probability
                                                     Environment
Applied Reliability Symposium, North America 2007




                                                     They              all change over time




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 14
Use better models/distributions
                                                     Weibull                                                    −( t )β
                                                                                                                     η
                                                     Type I Gumbel                          RWeibull (t ) = e
                                                     Exponential                                                                 − ( et )
                                                     Lognormal
                                                                                                         RGumbel (t ) = e
                                                                                        RExponential ( t ) = e         − λt
                                                     Etc.
Applied Reliability Symposium, North America 2007




                                                                                                                         t 
                                                                                                                       ln
                                                                                                                      T 
                                                                                                                         50 
                                                                                             Rlognormal (t ) = 1 − Φ        
                                                                                                                      σ 
                                                                                                                     
                                                                                                                            
                                                                                                                             
                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2       Session 9          Slide Number: 15
Other metric
                                                     What               is the cost of a field failure?

                                                     Warranty  $ per unit shipped
                                                     Returns/field failure $ per unit shipped
Applied Reliability Symposium, North America 2007




                                                     What               else could you use?




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 16
Actually…
                                                     MTBF  is or should be used for repairable
                                                      systems
                                                     MTTF is what I’ve been talking about
                                                     MTTF is calculated the same way as MTBF
                                                      when we assume
Applied Reliability Symposium, North America 2007




                                                           Negligible repair time
                                                           Interarrival times as from an independent sample of
                                                            non-repairable parts
                                                           Exponential distribution for lifetime of parts
                                                     See           Chap 10, Applied Reliability for more info



                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 17
Summary




                                                                                             MTBF
Applied Reliability Symposium, North America 2007




                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 18
Where to Get More Information
                                                     Tobias,   Paul A. and Trindade, David C.,
                                                        Applied Reliability, 2nd Ed. Chapman & Hall,
                                                        New York, 1995.
                                                     “The   Limitations of Using the MTTF as a
                                                        Reliability Specification” Reliability Edge, Qtr 2,
Applied Reliability Symposium, North America 2007




                                                        2000, Vol 1, Issue 1.
                                                     Ops     A La Carte, LLC provides a full range of
                                                        reliability engineering services including
                                                        assessments, FMEA facilitation, HALT and ALT
                                                        testing, data analysis and customized training.

                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 19
Presenter’s Biographical Sketch
                                                     Fred Schenkelberg, Consultant
                                                     Independent Reliability Engineering and
                                                      Management Consultant for past 3 years.
                                                      Previously at HP Corporate Reliability
                                                      Engineering Program for 5 years.
                                                     MS Statistics Stanford, BS Physics USMA
Applied Reliability Symposium, North America 2007




                                                     fms@opsalacarte.com
                                                     (408)              710-8248

                                                     www.opsalacarte.com

                                                    Fred Schenkelberg, Ops A La Carte, LLC   Track 2   Session 9   Slide Number: 20

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Trapped by MTBF

  • 1. ARS, North America 2007 San Diego, California USA Track 2, Session 9 Trapped by MTBF Fred Schenkelberg Ops A La Carte, LLC
  • 2. Introduction  How does your organization talk about Reliability?  How do your customers talk about Reliability? Applied Reliability Symposium, North America 2007 Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 2
  • 3. Outline  MTBF – calculation  MTBF – a very poor four letter acronym  History of Use  It’s Misleading  A Better Metric Applied Reliability Symposium, North America 2007  Actually, we’ve been talking about MTTF Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 3
  • 4. MTBF Calculation # hours MTBF = # failures Applied Reliability Symposium, North America 2007 MTBF = 1 λ Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 4
  • 5. Mean (M)  The mean in MTBF  What does it mean to you? (no pun intended!) Applied Reliability Symposium, North America 2007  Average? Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 5
  • 6. Start 1000 units, MTBF = 100 hrs 1200 1000 368 still alive at 101 hours 800 Applied Reliability Symposium, North America 2007 600 400 200 0 1 8 15 22 29 36 43 50 57 64 71 78 85 92 99 Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 6
  • 7. Note the exponential decay 1200 1000 800 Applied Reliability Symposium, North America 2007 600 400 200 0 1 21 41 61 81 101 121 141 161 181 201 221 241 261 281 Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 7
  • 8. Other Issues  Time – just because it is hours…  Between – note the duration of the failure- free period! Applied Reliability Symposium, North America 2007  Failure – use the customer definition Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 8
  • 9. History of Use  Remember Slide Rule and Mechanical Adding Machines  Victor Adding Machine Applied Reliability Symposium, North America 2007 Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 9
  • 10. History of Use  Early Parts Count based on adding failure rates of components (60’s and early 70’s) − λ1t − λ 2t − λ nt Applied Reliability Symposium, North America 2007 R(t ) = e •e • • e − ( λ1 + λ 2 + + λ n ) t R(t ) = e Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 10
  • 11. Beta = 0.63 Depth Cut Response data Weibull Probability Plot .5 Weibull Distribution ML Fit Exponential Distribution ML Fit .3 95% Pointwise Confidence Intervals .2 .1 .05 .03 Applied Reliability Symposium, North America 2007 Fraction Failing .02 .01 .005 .003 .001 .0005 .0003 .0002 .0001 10^-01 10^00 10^01 10^02 10^03 10^04 DEPTH.CUT Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 11
  • 12. Beta = 1.97 test7.df data Weibull Probability Plot .7 Weibull Distribution ML Fit .3 Exponential Distribution ML Fit 95% Pointwise Confidence Intervals .1 .03 .01 .003 Applied Reliability Symposium, North America 2007 .001 Fraction Failing .0003 .0001 .00003 .00001 .000003 .000001 .0000003 .0000001 .00000003 .00000001 1 10 100 1000 10000 100000 Depth In Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 12
  • 13. Use Reliability  R(t) is the probability that a random unit drawn from the population will still be operating by t hours  R(t) is the fraction of all units in the population that will survive by t hours Applied Reliability Symposium, North America 2007 Applied Reliability, 2nd Ed., pg 29 Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 13
  • 14. The four (five) elements  Function  Duration  Probability  Environment Applied Reliability Symposium, North America 2007  They all change over time Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 14
  • 15. Use better models/distributions  Weibull −( t )β η  Type I Gumbel RWeibull (t ) = e  Exponential − ( et )  Lognormal RGumbel (t ) = e RExponential ( t ) = e − λt  Etc. Applied Reliability Symposium, North America 2007  t  ln  T   50  Rlognormal (t ) = 1 − Φ    σ      Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 15
  • 16. Other metric  What is the cost of a field failure?  Warranty $ per unit shipped  Returns/field failure $ per unit shipped Applied Reliability Symposium, North America 2007  What else could you use? Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 16
  • 17. Actually…  MTBF is or should be used for repairable systems  MTTF is what I’ve been talking about  MTTF is calculated the same way as MTBF when we assume Applied Reliability Symposium, North America 2007  Negligible repair time  Interarrival times as from an independent sample of non-repairable parts  Exponential distribution for lifetime of parts  See Chap 10, Applied Reliability for more info Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 17
  • 18. Summary MTBF Applied Reliability Symposium, North America 2007 Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 18
  • 19. Where to Get More Information  Tobias, Paul A. and Trindade, David C., Applied Reliability, 2nd Ed. Chapman & Hall, New York, 1995.  “The Limitations of Using the MTTF as a Reliability Specification” Reliability Edge, Qtr 2, Applied Reliability Symposium, North America 2007 2000, Vol 1, Issue 1.  Ops A La Carte, LLC provides a full range of reliability engineering services including assessments, FMEA facilitation, HALT and ALT testing, data analysis and customized training. Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 19
  • 20. Presenter’s Biographical Sketch  Fred Schenkelberg, Consultant  Independent Reliability Engineering and Management Consultant for past 3 years. Previously at HP Corporate Reliability Engineering Program for 5 years.  MS Statistics Stanford, BS Physics USMA Applied Reliability Symposium, North America 2007  fms@opsalacarte.com  (408) 710-8248  www.opsalacarte.com Fred Schenkelberg, Ops A La Carte, LLC Track 2 Session 9 Slide Number: 20